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Crashes when second monitor's resolution is changed

Posted: Fri May 25, 2018 12:24 pm
by sami1592
So I have two displays, one is from my laptop(1366*768) and another external monitor(1920*1080)

- When I first installed Linux Mint 18.3 Cinnamon, the dual monitor setup worked fine(monitor extended with recommended resolution on each monitor)
- Then I installed some desktop environments to try them out
- Presumably that caused that the problem, for a while second monitor was not detected. Now it detects it but external monitor runs on a lower resolution. Whenever I try to change it the whole thing crashes.
- In guest session everything works fine.

Display config:

Code: Select all

~ $ xrandr
Screen 0: minimum 8 x 8, current 2560 x 720, maximum 32767 x 32767
eDP1 connected 1280x720+1280+0 (normal left inverted right x axis y axis) 309mm x 173mm
   1366x768      60.06 +  40.04  
   1360x768      59.80    59.96  
   1280x720      60.00* 
   1024x768      60.00  
   1024x576      60.00  
   960x540       60.00  
   800x600       60.32    56.25  
   864x486       60.00  
   640x480       59.94  
   720x405       60.00  
   680x384       60.00  
   640x360       60.00  
HDMI1 connected primary 1280x720+0+0 (normal left inverted right x axis y axis) 476mm x 268mm
   1920x1080     60.00 +  50.00    59.94  
   1920x1080i    60.00    50.00    59.94  
   1680x1050     59.88  
   1280x1024     75.02    60.02  
   1440x900      59.90  
   1280x960      60.00  
   1152x864      75.00  
   1280x720      60.00*   50.00    59.94  
   1024x768      75.03    70.07    60.00  
   832x624       74.55  
   800x600       72.19    75.00    60.32    56.25  
   720x576       50.00  
   720x480       60.00    59.94  
   640x480       75.00    72.81    60.00    59.94  
   720x400       70.08  
VGA1 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
My config:

Code: Select all

 ~ $ inxi -F
System:    Host: samimint-HP-ProBook-440-G1 Kernel: 4.10.0-38-generic x86_64 (64 bit)
           Desktop: Cinnamon 3.6.7  Distro: Linux Mint 18.3 Sylvia
Machine:   System: Hewlett-Packard (portable) product: HP ProBook 440 G1 v: A3009DD10303
           Mobo: Hewlett-Packard model: 1944 v: KBC Version 89.12
           Bios: Hewlett-Packard v: L74 Ver. 01.40 date: 05/03/2016
CPU:       Dual core Intel Core i5-4200M (-HT-MCP-) cache: 3072 KB 
           clock speeds: max: 3100 MHz 1: 1599 MHz 2: 1600 MHz 3: 1426 MHz
           4: 1603 MHz
Graphics:  Card: Intel 4th Gen Core Processor Integrated Graphics Controller
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1280x720@60.00hz, 1280x720@60.00hz
           GLX Renderer: Mesa DRI Intel Haswell Mobile
           GLX Version: 3.0 Mesa 17.0.7
Audio:     Card-1 Intel 8 Series/C220 Series High Definition Audio Controller
           driver: snd_hda_intel
           Card-2 Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
           driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169
           IF: enp2s0 state: down mac: a0:1d:48:b4:2b:a1
           Card-2: Intel Wireless 7260 driver: iwlwifi
           IF: wlo1 state: up mac: ac:7b:a1:c4:4c:49
Drives:    HDD Total Size: 1250.2GB (73.0% used)
           ID-1: /dev/sda model: Samsung_SSD_850 size: 250.1GB
           ID-2: USB /dev/sdb model: My_Passport_259F size: 1000.2GB
Partition: ID-1: / size: 29G used: 6.8G (26%) fs: ext4 dev: /dev/sda5
           ID-2: /home size: 53G used: 8.3G (17%) fs: ext4 dev: /dev/sda7
           ID-3: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 60.0C mobo: 0.0C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 244 Uptime: 23 min Memory: 2121.7/7862.7MB
           Client: Shell (bash) inxi: 2.2.35 

Re: Crashes when second monitor's resolution is changed

Posted: Sat May 26, 2018 5:59 am
by sami1592
OP here, for me the solution was this, I got it from the user Orcus in HexChat(a chat room for helping with issues)

- as "guest" does not show the issues - it's likely related to your users config

- In your home directory you could test if renaming ~/.config/dconf/user , logout & login. Try to change the resolution now.

- if this does not help you can go 1 step higher in hierarchy and rename ~/.config , logout & login. And test again

PS: prefer to rename the user -file and the .config-folder instead of deleting it as you could revert back that way