Display problem using external monitor connected to a DisplayLink docking station.

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heyvOOn

Display problem using external monitor connected to a DisplayLink docking station.

Post by heyvOOn »

Display problem using external monitor connected to a DisplayLink docking station.

The problem
Basically every time the system comes back from sleep (Not hibernation). The displays gets all weirdlike can be seen on the pictures below. Half of the the 28" monitor gets black and I can even go there with the cursor.
Restarting Cinnamon doesn't do any good.

The workaround
The only way I could get around this so far is to pressing Alt + F2 , type r , and press Enter to restart the window manager.

Image Image

If anyone have encounter this issue or similar and know hoe to fix. Please help! :D

Here is is....

inxi -SCGx output:

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System:    Host: linux-box Kernel: 4.15.0-23-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9) Distro: Linux Mint 18.3 Sylvia
CPU:       Dual core Intel Core i7-3520M (-HT-MCP-) cache: 4096 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 11573
           clock speeds: max: 3600 MHz 1: 1279 MHz 2: 1349 MHz 3: 1383 MHz 4: 1333 MHz
Graphics:  Card-1: Intel 3rd Gen Core processor Graphics Controller bus-ID: 00:02.0
           Card-2: NVIDIA GF108M [GeForce GT 635M] bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) FAILED: nouveau
           Resolution: 1366x768@60.06hz, 1920x1080@60.00hz
           GLX Renderer: Mesa DRI Intel Ivybridge Mobile GLX Version: 3.0 Mesa 17.2.8 Direct Rendering: Yes
xrandr output:

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Screen 0: minimum 8 x 8, current 3286 x 1080, maximum 32767 x 32767
LVDS1 connected 1366x768+0+264 (normal left inverted right x axis y axis) 344mm x 194mm
   1366x768      60.06*+
   1360x768      59.80    59.96  
   1280x720      60.00  
   1024x768      60.00  
   1024x576      60.00  
   960x540       60.00  
   800x600       60.32    56.25  
   864x486       60.00  
   640x480       59.94  
   720x405       60.00  
   680x384       60.00  
   640x360       60.00  
DP1 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
VGA1 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
DVI-I-2-1 connected primary 1920x1080+1366+0 (normal left inverted right x axis y axis) 621mm x 341mm
   1920x1080     60.00*   50.00    59.94    30.00    24.00    29.97    23.98  
   1680x1050     59.88  
   1280x1024     75.02    60.02  
   1440x900      59.90  
   1280x960      60.00  
   1152x864      75.00  
   1280x720      60.00    50.00    59.94  
   1440x576      50.00  
   1024x768      75.03    70.07    60.00  
   1440x480      60.00    59.94  
   832x624       74.55  
   800x600       72.19    75.00    60.32    56.25  
   720x576       50.00  
   848x480       60.00  
   720x480       60.00    59.94  
   640x480       75.00    72.81    66.67    60.00    59.94  
   720x400       70.08  
  1920x1080_60.00 (0x1b4) 173.000MHz -HSync +VSync
        h: width  1920 start 2048 end 2248 total 2576 skew    0 clock  67.16KHz
        v: height 1080 start 1083 end 1088 total 1120           clock  59.96Hz
  1024x768 (0x190) 65.000MHz -HSync -VSync
        h: width  1024 start 1048 end 1184 total 1344 skew    0 clock  48.36KHz
        v: height  768 start  771 end  777 total  806           clock  60.00Hz
  800x600 (0x196) 40.000MHz +HSync +VSync
        h: width   800 start  840 end  968 total 1056 skew    0 clock  37.88KHz
        v: height  600 start  601 end  605 total  628           clock  60.32Hz
  800x600 (0x197) 36.000MHz +HSync +VSync
        h: width   800 start  824 end  896 total 1024 skew    0 clock  35.16KHz
        v: height  600 start  601 end  603 total  625           clock  56.25Hz
  640x480 (0x1a0) 25.175MHz -HSync -VSync
        h: width   640 start  656 end  752 total  800 skew    0 clock  31.47KHz
        v: height  480 start  490 end  492 total  525           clock  59.94Hz
SYS Hardware Info

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H/W path                     Device           Class          Description
========================================================================
                                              system         5931 (LENOVO_MT_5931)
/0                                            bus            INVALID
/0/0                                          memory         128KiB BIOS
/0/4                                          processor      Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz
/0/4/9                                        memory         32KiB L1 cache
/0/4/a                                        memory         256KiB L2 cache
/0/4/b                                        memory         4MiB L3 cache
/0/8                                          memory         32KiB L1 cache
/0/28                                         memory         16GiB System Memory
/0/28/0                                       memory         8GiB SODIMM DDR3 Synchronous 1600 MHz (0,6 ns)
/0/28/1                                       memory         8GiB SODIMM DDR3 Synchronous 1600 MHz (0,6 ns)
/0/100                                        bridge         3rd Gen Core processor DRAM Controller
/0/100/1                                      bridge         Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port
/0/100/1/0                                    display        GF108M [GeForce GT 635M]
/0/100/2                                      display        3rd Gen Core processor Graphics Controller
/0/100/14                                     bus            7 Series/C210 Series Chipset Family USB xHCI Host Controller
/0/100/14/0                  usb3             bus            xHCI Host Controller
/0/100/14/0/4                                 multimedia     Lenovo EasyCamera
/0/100/14/1                  usb4             bus            xHCI Host Controller
/0/100/14/1/1                scsi6            storage        AS2115
/0/100/14/1/1/0.0.0          /dev/sdc         disk           275GB 2115
/0/100/14/1/1/0.0.0/1        /dev/sdc1        volume         240GiB EXT4 volume
/0/100/14/1/1/0.0.0/2        /dev/sdc2        volume         15GiB Extended partition
/0/100/14/1/1/0.0.0/2/5      /dev/sdc5        volume         15GiB Linux swap / Solaris partition
/0/100/16                                     communication  7 Series/C210 Series Chipset Family MEI Controller #1
/0/100/1a                                     bus            7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2
/0/100/1a/1                  usb1             bus            EHCI Host Controller
/0/100/1a/1/1                                 bus            Integrated Rate Matching Hub
/0/100/1a/1/1/2                               bus            DU3200 2.0 Dock
/0/100/1a/1/1/2/1                             multimedia     Kensington USB3.0 Video Dock
/0/100/1a/1/1/2/2                             input          Dell KM713 Wireless Keyboard and Mouse
/0/100/1a/1/1/2/3                             multimedia     LPK25
/0/100/1a/1/1/2/4                             bus            USB 2.0 Hub
/0/100/1a/1/1/2/4/1          scsi7            storage        Elements 1042
/0/100/1a/1/1/2/4/1/0.0.0    /dev/sdd         disk           1TB Elements 1042
/0/100/1a/1/1/2/4/1/0.0.0/1  /dev/sdd1        volume         931GiB Windows NTFS volume
/0/100/1a/1/1/2/4/2                           multimedia     Live! Cam Sync HD VF0770
/0/100/1a/1/1/2/4/3                           multimedia     Jabra UC VOICE 550a MS
/0/100/1a/1/1/4                               generic        USB2.0-CRW
/0/100/1b                                     multimedia     7 Series/C210 Series Chipset Family High Definition Audio Controller
/0/100/1c                                     bridge         7 Series/C210 Series Chipset Family PCI Express Root Port 1
/0/100/1c/0                  enp2s0           network        RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
/0/100/1c.1                                   bridge         7 Series/C210 Series Chipset Family PCI Express Root Port 2
/0/100/1c.1/0                wlp3s0           network        AR9485 Wireless Network Adapter
/0/100/1d                                     bus            7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1
/0/100/1d/1                  usb2             bus            EHCI Host Controller
/0/100/1d/1/1                                 bus            Integrated Rate Matching Hub
/0/100/1f                                     bridge         HM76 Express Chipset LPC Controller
/0/100/1f.2                                   storage        7 Series Chipset Family 6-port SATA Controller [AHCI mode]
/0/100/1f.3                                   bus            7 Series/C210 Series Chipset Family SMBus Controller
/0/1                         scsi1            storage        
/0/1/0.0.0                   /dev/sda         disk           253GB ACSC2M256S25
/0/1/0.0.0/1                 /dev/sda1        volume         233GiB Windows NTFS volume
/0/1/0.0.0/2                 /dev/sda2        volume         877MiB Windows NTFS volume
/0/1/0.0.0/3                 /dev/sda3        volume         894MiB Windows NTFS volume
/0/1/0.0.0/4                 /dev/sda4        volume         798MiB Windows NTFS volume
/0/2                         scsi2            storage        
/0/2/0.0.0                   /dev/sdb         disk           500GB WDC WD5000BEVT-5
/0/2/0.0.0/1                 /dev/sdb1        volume         465GiB Windows NTFS volume
/1                                            power          CRB Battery 0
/2                                            power          OEM_Define5
/3                           enx0050b666463b  network        Ethernet interface
USB Controllers

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Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 020: ID 0b0e:0348 GN Netcom 
Bus 001 Device 019: ID 041e:4095 Creative Technology, Ltd Live! Cam Sync HD [VF0770]
Bus 001 Device 018: ID 1058:1042 Western Digital Technologies, Inc. Elements SE Portable (WDBPCK)
Bus 001 Device 016: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 014: ID 413c:2506 Dell Computer Corp. 
Bus 001 Device 017: ID 17e9:430f DisplayLink 
Bus 001 Device 013: ID 2109:3431 VIA Labs, Inc. Hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 174c:1153 ASMedia Technology Inc. ASM2115 SATA 6Gb/s bridge
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 13d3:5170 IMC Networks 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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roblm
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Re: Display problem using external monitor connected to a DisplayLink docking station.

Post by roblm »

Use these commands in the Terminal and post the output: inxi -SCGx and xrandr
heyvOOn

Re: Display problem using external monitor connected to a DisplayLink docking station.

Post by heyvOOn »

Hi. Thank you for the quick response. I just edit and added the info requested in my original post above. ;-)
User avatar
roblm
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Re: Display problem using external monitor connected to a DisplayLink docking station.

Post by roblm »

heyvOOn wrote: Thu Jul 05, 2018 4:03 pm The only way I could get around this so far is to pressing Alt + F2 , type r , and press Enter to restart the window manager.
From my understanding, that method also restarts Cinnamon.

Try using this command after resuming from suspend:

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xrandr --output LVDS1 --mode 1366x768 --rate 60 --pos 0x264 --output DVI-I-2-1 --primary --mode 1920x1080 --rate 60 --pos 1366x0
If that doesn’t help, then try this command:

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xrandr --output LVDS1 --off --output DVI-I-2-1 --off && xrandr --output LVDS1 --mode 1366x768 --rate 60 --pos 0x264 --output DVI-I-2-1 --primary --mode 1920x1080 --rate 60 --pos 1366x0
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