HP Pavilion 24-b037c Touchscreen Support

Screen resolution, 3D Acceleration, nVidia, ATI
Forum rules
Before you post please read this
Post Reply
Level 1
Level 1
Posts: 3
Joined: Thu Aug 30, 2018 5:03 pm

HP Pavilion 24-b037c Touchscreen Support

Post by SEEK » Thu Aug 30, 2018 5:40 pm

I have fully installed Linux Mint 19 Cinnamon on my HP Pavilion after tiring of dealing with multiple Windows 10 glitches from way to big of updates and the lack of HP support for anything outside of warranty unless you are willing to pay way too much money for their computer illiterate customers or the extended warranty. Most everything is working flawlessly. One of the issues that I am running into is that I cannot seem to get my touchscreen working on my HP Pavilion 24-b037c (Touch) All-In-One PC. I have the latest BIOS version loaded and as far as I can tell the latest graphics driver with not luck. Now it needs to be said that the touchscreen conveniently stopped working shortly after my warranty ran out and while still on Windows 10. I am confused as to why it would mysteriously stop working for no good reason. I do get it and i am not beyond the idea that sometime electronics do fail randomly without logical explanation but I like to do as much as I can before I have to concede to that resolve.

Here are the hardware details of my machine currently:

Code: Select all

System:    Host: family-24-b037c Kernel: 4.15.0-33-generic x86_64 bits: 64 gcc: 7.3.0
           Desktop: Cinnamon 3.8.8 (Gtk 3.22.30-1ubuntu1) dm: lightdm Distro: Linux Mint 19 Tara
Machine:   Device: desktop System: HP product: 24-b037c serial: N/A  Chassis: type: 13 serial: N/A
           Mobo: HP model: 81B7 v: 1001 serial: N/A UEFI [Legacy]: AMI v: F.46 date: 07/13/2018
CPU:       Quad core Intel Core i7-6700T (-MT-MCP-) arch: Skylake-S rev.3 cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 22464
           clock speeds: min/max: 800/3600 MHz 1: 2350 MHz 2: 2248 MHz 3: 2713 MHz 4: 1755 MHz
           5: 1743 MHz 6: 2474 MHz 7: 1905 MHz 8: 2474 MHz
Graphics:  Card: Intel HD Graphics 530 bus-ID: 00:02.0 chip-ID: 8086:1912
           Display Server: x11 (X.Org 1.19.6 ) drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.00hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 530 (Skylake GT2)
           version: 4.5 Mesa 18.0.5 (compat-v: 3.0) Direct Render: Yes
Audio:     Card Intel Sunrise Point-H HD Audio driver: snd_hda_intel bus-ID: 00:1f.3 chip-ID: 8086:a170
           Sound: Advanced Linux Sound Architecture v: k4.15.0-33-generic
Network:   Card-1: Intel Wireless 3165 driver: iwlwifi bus-ID: 01:00.0 chip-ID: 8086:3165
           IF: wlp1s0 state: up mac: <filter>
           Card-2: Realtek RTL8111/8168/8411 PCIE Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 03:00.0 chip-ID: 10ec:8168
           IF: enp3s0 state: down mac: <filter>
Drives:    HDD Total Size: 4000.8GB (5.8% used)
           ID-1: /dev/sda model: TOSHIBA_DT01ACA1 size: 1000.2GB serial: <filter>
           ID-2: USB /dev/sdb model: Expansion_Desk size: 3000.6GB serial: <filter>
Partition: ID-1: / size: 916G used: 24G (3%) fs: ext4 dev: /dev/sda1
RAID:      System: supported: N/A
           No RAID devices: /proc/mdstat, md_mod kernel module present
           Unused Devices: none
Sensors:   System Temperatures: cpu: 35.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Repos:     Active apt sources in file: /etc/apt/sources.list.d/additional-repositories.list
           deb [arch=amd64] https: //download.docker.com/linux/ubuntu tara stable
           Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
           deb http: //packages.linuxmint.com tara main upstream import backport #id:linuxmint_main
           deb http: //archive.ubuntu.com/ubuntu bionic main restricted universe multiverse
           deb http: //archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse
           deb http: //archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse
           deb http: //security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
           deb http: //archive.canonical.com/ubuntu/ bionic partner
Info:      Processes: 262 Uptime: 12:00 Memory: 1961.8/7737.3MB
           Init: systemd v: 237 runlevel: 5 Gcc sys: 7.3.0 Client: Unknown python3.6 client inxi: 2.3.56

Any and all assistance on this challenge is greatly appreciated.
Last edited by JeremyB on Thu Aug 30, 2018 5:51 pm, edited 1 time in total.
Reason: added code tags

Level 1
Level 1
Posts: 3
Joined: Thu Aug 30, 2018 5:03 pm

Re: HP Pavilion 24-b037c Touchscreen Support

Post by SEEK » Mon Sep 03, 2018 7:36 pm

So, not sure if it was just coincidence or not but I randomly opened the virtual keyboard application and it magically started to work even after I turned off the virtual keyboard. I have rebooted a couple of times and so far so good.

Post Reply

Return to “Graphics Cards & Monitors”