Low resolution with Nvidia drivers

Screen resolution, 3D Acceleration, nVidia, ATI
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steveis2
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Low resolution with Nvidia drivers

Post by steveis2 » Wed Sep 19, 2018 9:43 am

Hi,
I have a problem with my graphics card set up. I did have a MSI GTX 660which worked fine but I now have a Palit GTX 1050Ti which doesn't.

I have linux mint 18.3 with kernal 4.10.0-38 and a palit gtx 1050Ti graphics card. The motherboard is a Gigabyte A320m-HD2.

The problem is that using the NVIDIA driver from driver manager (nvidia-384) the available resolution is very low. It should be 1080 I think. Without the driver the graphics operate in software mode and the resolution is 1080 but it's clearly not operating very effectively. The xorg driver still works in software mode as well.

I am not able to work out what is wrong. I have read some posts and one suggested that secure boot might be a problem however having looked there is no setting in the BIOS to switch it on or off, so I am presuming it's not there to cause a problem.

If any one has a suggestion for a line of action I'd appreciate it.

Regards Steve jarvis

Laurent85
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Re: Low resolution with Nvidia drivers

Post by Laurent85 » Wed Sep 19, 2018 10:02 am

Please post your computer specs:

Code: Select all

inxi -Fxz
And below commands output:

Code: Select all

ubuntu-drivers devices
xrandr --listproviders
dkms status
Last edited by Laurent85 on Wed Sep 19, 2018 3:42 pm, edited 1 time in total.
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steveis2
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Re: Low resolution with Nvidia drivers

Post by steveis2 » Wed Sep 19, 2018 3:36 pm

Laurent85 wrote:
Wed Sep 19, 2018 10:02 am
Please post your computer specs:

Code: Select all

inxi -Fxz
And below commands output:

Code: Select all

ubuntu-drivers devices
xrandr --listproviders
dmks status
Hi Here are the results of the commands.

Regards Steve

$ inxi -Fxz
System: Host: jimbo-A320M-HD2 Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia
Machine: System: Gigabyte product: A320M-HD2 v: Default string
Mobo: Gigabyte model: A320M-HD2-CF v: x.x
Bios: American Megatrends v: F23 date: 08/08/2018
CPU: Quad core AMD Athlon X4 950 (-MCP-) cache: 4096 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 27945
clock speeds: max: 3500 MHz 1: 3500 MHz 2: 1900 MHz 3: 1400 MHz
4: 1900 MHz
Graphics: Card: NVIDIA Device 1c82 bus-ID: 08:00.0
Display Server: X.Org 1.18.4 drivers: (unloaded: fbdev,vesa) FAILED: nouveau
Resolution: 1920x1080@60.00hz
GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 4.0, 128 bits)
GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio: Card-1 Advanced Micro Devices [AMD] Device 157a
driver: snd_hda_intel bus-ID: 00:09.2
Card-2 NVIDIA Device 0fb9 driver: snd_hda_intel bus-ID: 08:00.1
Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network: Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 03:00.0
IF: enp3s0 state: down mac: <filter>
Card-2: Realtek RTL8188EUS 802.11n Wireless Network Adapter
usb-ID: 004-003
IF: N/A state: N/A mac: N/A
Drives: HDD Total Size: 1120.2GB (1.2% used)
ID-1: /dev/sda model: ST1000DM010 size: 1000.2GB
ID-2: /dev/sdb model: KINGSTON_SA400S3 size: 120.0GB
Partition: ID-1: / size: 101G used: 5.8G (6%) fs: ext4 dev: /dev/sdb1
ID-2: swap-1 size: 8.00GB used: 0.00GB (0%) fs: swap dev: /dev/sdb5
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 0.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 224 Uptime: 2 min Memory: 914.6/6988.2MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35

************************

$ ubuntu-drivers devices

== cpu-microcode.py ==
driver : amd64-microcode - distro free

== /sys/devices/pci0000:00/0000:00:03.1/0000:08:00.0 ==
modalias : pci:v000010DEd00001C82sv000010DEsd00001C82bc03sc00i00
vendor : NVIDIA Corporation
driver : nvidia-384 - distro non-free recommended
driver : xserver-xorg-video-nouveau - distro free builtin

jimbo@jimbo-A320M-HD2 ~ $ xrandr --listproviders
Providers: number : 1
Provider 0: id: 0x46 cap: 0x0 crtcs: 4 outputs: 3 associated providers: 0 name:modesetting

jimbo@jimbo-A320M-HD2 ~ $ dmks status
No command 'dmks' found, did you mean:
Command 'dmcs' from package 'mono-mcs' (main)
Command 'dkms' from package 'dkms' (main)
dmks: command not found
jimbo@jimbo-A320M-HD2 ~ $

Laurent85
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Re: Low resolution with Nvidia drivers

Post by Laurent85 » Wed Sep 19, 2018 3:55 pm

The nvidia driver is not loaded. Enter your bios settings and check Secure Boot is disabled.

Install the latest kernel available in the 4.15 kernel series:
Update Manager > View > Linux kernels

Reboot.
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steveis2
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Re: Low resolution with Nvidia drivers

Post by steveis2 » Thu Sep 20, 2018 12:07 am

Laurent85 wrote:
Wed Sep 19, 2018 3:55 pm
The nvidia driver is not loaded. Enter your bios settings and check Secure Boot is disabled.

Install the latest kernel available in the 4.15 kernel series:
Update Manager > View > Linux kernels

Reboot.
Hi, I have installed the latest kernel. It looks like my A320M-HD2 motherboard does not support secure boot in the first place. There is no mention of it in the motherboard manual, and having looked carefully there are no choices in the 'bios' to switch it on or off. I have sent a message to gigabyte to check just in case it's hidden somewhere but it could take a while to get an answer and I think I have been prety thorough.

At the moment things are still running in software mode.

Regards Steve

Laurent85
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Re: Low resolution with Nvidia drivers

Post by Laurent85 » Thu Sep 20, 2018 4:11 am

steveis2 wrote:
Thu Sep 20, 2018 12:07 am
Hi, I have installed the latest kernel. It looks like my A320M-HD2 motherboard does not support secure boot in the first place.
Secure Boot is a Windows feature present in all UEFI motherboard. Depending on the UEFI firmware the procedure to disable Secure Boot can be tricky.

There was a typo in my above post, can you post the ouput of:

Code: Select all

dkms status
Image

steveis2
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Re: Low resolution with Nvidia drivers

Post by steveis2 » Thu Sep 20, 2018 8:39 am

Hi,
The new results are below.
Linux is dual booted with Windows 10 at the moment and according to system info in Win 10 secure boot is not supported. Having said that win and linux are installed in 'uefi mode' so perhaps I'm just unlucky and have a motherboard that's stuck with secure boot and no obvious way to remove it. I have contacted Gigabyte but no reply yet and I can't see anything in the BIOS.

dkms status
bbswitch, 0.8, 4.10.0-38-generic, x86_64: installed
bbswitch, 0.8, 4.15.0-34-generic, x86_64: installed
ndiswrapper, 1.60, 4.10.0-38-generic, x86_64: installed
nvidia-384, 384.130, 4.15.0-34-generic, x86_64: installed


Regards Steve

steveis2
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Re: Low resolution with Nvidia drivers

Post by steveis2 » Fri Sep 21, 2018 6:24 am

Laurent85 wrote:
Thu Sep 20, 2018 4:11 am
steveis2 wrote:
Thu Sep 20, 2018 12:07 am
Hi, I have installed the latest kernel. It looks like my A320M-HD2 motherboard does not support secure boot in the first place.
Secure Boot is a Windows feature present in all UEFI motherboard. Depending on the UEFI firmware the procedure to disable Secure Boot can be tricky.

There was a typo in my above post, can you post the ouput of:

Code: Select all

dkms status
Hi, I have been able to establish that secure boot is disabled after Gigabyte replied to my message.

Regards Steve

Laurent85
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Re: Low resolution with Nvidia drivers

Post by Laurent85 » Fri Sep 21, 2018 7:01 am

steveis2 wrote:
Fri Sep 21, 2018 6:24 am
Hi, I have been able to establish that secure boot is disabled after Gigabyte replied to my message.
At the login manager check the type of session selected is not "Cinnamon (Software Rendering)", click the icon on the Login line.

Check which driver was loaded by the kernel for the nvidia card:

Code: Select all

lspci -vnn | awk -v RS= '/08:00.0/ { print $0, RT }'
inxi -Gxx
Image

steveis2
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Re: Low resolution with Nvidia drivers

Post by steveis2 » Fri Sep 21, 2018 7:49 am

Hi The session is given as Cinnamon default.

Regards Steve

steveis2
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Re: Low resolution with Nvidia drivers

Post by steveis2 » Fri Sep 21, 2018 7:55 am

Laurent85 wrote:
Fri Sep 21, 2018 7:01 am
steveis2 wrote:
Fri Sep 21, 2018 6:24 am
Hi, I have been able to establish that secure boot is disabled after Gigabyte replied to my message.
At the login manager check the type of session selected is not "Cinnamon (Software Rendering)", click the icon on the Login line.

Check which driver was loaded by the kernel for the nvidia card:

Code: Select all

lspci -vnn | awk -v RS= '/08:00.0/ { print $0, RT }'
inxi -Gxx
Hi I am having trouble posting the results of the commands you recommended as I am told my fonts are too big. I can't see why as the test is apparently no bigger than in any other posting. I will try again in a bit.

Regards Steve

Laurent85
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Re: Low resolution with Nvidia drivers

Post by Laurent85 » Fri Sep 21, 2018 8:00 am

Post the results between code tags [code] [/code], click the </> icon of the forum editor for that.
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steveis2
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Re: Low resolution with Nvidia drivers

Post by steveis2 » Fri Sep 21, 2018 8:26 am

Hi The results of the commands are as follows. Thanks for the advice re the fonts.

Code: Select all

jimbo@jimbo-A320M-HD2 ~ $ sudo lspci -vnn | awk -v RS= '/08:00.0/ { print $0, RT }'
[sudo] password for jimbo: 
08:00.0 VGA compatible controller [0300]: NVIDIA Corporation Device [10de:1c82] (rev a1) (prog-if 00 [VGA controller])
	Subsystem: NVIDIA Corporation Device [10de:1c82]
	Flags: bus master, fast devsel, latency 0, IRQ 51
	Memory at fd000000 (32-bit, non-prefetchable) [size=16M]
	Memory at e0000000 (64-bit, prefetchable) [size=256M]
	Memory at f0000000 (64-bit, prefetchable) [size=32M]
	I/O ports at d000 [size=128]
	Expansion ROM at 000c0000 [disabled] [size=128K]
	Capabilities: [60] Power Management version 3
	Capabilities: [68] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [78] Express Legacy Endpoint, MSI 00
	Capabilities: [100] Virtual Channel
	Capabilities: [250] Latency Tolerance Reporting
	Capabilities: [128] Power Budgeting <?>
	Capabilities: [420] Advanced Error Reporting
	Capabilities: [600] Vendor Specific Information: ID=0001 Rev=1 Len=024 <?>
	Capabilities: [900] #19
	Kernel driver in use: nouveau
	Kernel modules: nvidiafb, nouveau, nvidia_384_drm, nvidia_384 


jimbo@jimbo-A320M-HD2 ~ $ inxi -Gxx
Graphics:  Card: NVIDIA Device 1c82 bus-ID: 08:00.0 chip-ID: 10de:1c82
           Display Server: X.Org 1.18.4 drivers: (unloaded: fbdev,vesa) FAILED: nouveau
           Resolution: 1920x1080@60.00hz
           GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 4.0, 128 bits)
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
jimbo@jimbo-A320M-HD2 ~ $ 

Laurent85
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Re: Low resolution with Nvidia drivers

Post by Laurent85 » Fri Sep 21, 2018 8:31 am

The nouveau driver was loaded and should not. Can you also post:

Code: Select all

modprobe -c | grep nouveau
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steveis2
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Re: Low resolution with Nvidia drivers

Post by steveis2 » Fri Sep 21, 2018 8:36 am

Hi The results are as follows

Code: Select all

jimbo@jimbo-A320M-HD2 ~ $ modprobe -c | grep nouveau
alias pci:v000010DEd*sv*sd*bc03sc*i* nouveau
alias pci:v000012D2d*sv*sd*bc03sc*i* nouveau
jimbo@jimbo-A320M-HD2 ~ $ 
regards Steve

Laurent85
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Re: Low resolution with Nvidia drivers

Post by Laurent85 » Fri Sep 21, 2018 9:01 am

The nouveau nvidia driver is not blacklisted and should be. Run:

Code: Select all

apt purge nvidia-*
sudo rm /lib/modules/$(uname -r)/kernel/drivers/char/drm/nvidia*.ko
apt install nvidia-prime-applet
Reboot.

Can you post the results of:

Code: Select all

sudo od -An -t u1 /sys/firmware/efi/vars/SecureBoot-8be4df61-93ca-11d2-aa0d-00e098032b8c/data | awk '{ print $1 }'
sudo od -An -t u1 /sys/firmware/efi/efivars/SecureBoot-8be4df61-93ca-11d2-aa0d-00e098032b8c | awk '{ print $5 }'
Reinstall the recommended nvidia driver from the Driver Manager utility and reboot.
Post anew the results of:

Code: Select all

lspci -vnn | awk -v RS= '/08:00.0/ { print $0, RT }'
inxi -Gxx
Image

steveis2
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Posts: 86
Joined: Sun Feb 28, 2016 11:45 am

Re: Low resolution with Nvidia drivers

Post by steveis2 » Fri Sep 21, 2018 9:15 am

Hi, The Nvidia driver is installed and working but the resolution is low.

Here are the results of the commands

Code: Select all

jimbo@jimbo-A320M-HD2 ~ $ sudo lspci -vnn | awk -v RS= '/08:00.0/ { print $0, RT }'
[sudo] password for jimbo: 
08:00.0 VGA compatible controller [0300]: NVIDIA Corporation Device [10de:1c82] (rev a1) (prog-if 00 [VGA controller])
	Subsystem: NVIDIA Corporation Device [10de:1c82]
	Flags: bus master, fast devsel, latency 0, IRQ 53
	Memory at fd000000 (32-bit, non-prefetchable) [size=16M]
	Memory at e0000000 (64-bit, prefetchable) [size=256M]
	Memory at f0000000 (64-bit, prefetchable) [size=32M]
	I/O ports at d000 [size=128]
	[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
	Capabilities: [60] Power Management version 3
	Capabilities: [68] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [78] Express Legacy Endpoint, MSI 00
	Capabilities: [100] Virtual Channel
	Capabilities: [250] Latency Tolerance Reporting
	Capabilities: [128] Power Budgeting <?>
	Capabilities: [420] Advanced Error Reporting
	Capabilities: [600] Vendor Specific Information: ID=0001 Rev=1 Len=024 <?>
	Capabilities: [900] #19
	Kernel driver in use: nvidia
	Kernel modules: nvidiafb, nouveau, nvidia_384_drm, nvidia_384 


jimbo@jimbo-A320M-HD2 ~ $ inxi -Gxx
Graphics:  Card: NVIDIA Device 1c82 bus-ID: 08:00.0 chip-ID: 10de:1c82
           Display Server: X.Org 1.18.4 drivers: nvidia (unloaded: fbdev,vesa,nouveau)
           Resolution: 1024x768@60.00hz
           GLX Renderer: GeForce GTX 1050 Ti/PCIe/SSE2
           GLX Version: 4.5.0 NVIDIA 384.130 Direct Rendering: Yes
jimbo@jimbo-A320M-HD2 ~ $ 




Regards Steve

Laurent85
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Re: Low resolution with Nvidia drivers

Post by Laurent85 » Fri Sep 21, 2018 9:22 am

Can't you change the resolution in the nvidia settings utility or LM Display utility ?
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steveis2
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Re: Low resolution with Nvidia drivers

Post by steveis2 » Fri Sep 21, 2018 9:31 am

Hi,
I can change it using Linux Mint to 1360 x 768 which is a bit better but that is the max that is available.
maybe the Palit card is just not compatible?

Regards Steve

Laurent85
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Re: Low resolution with Nvidia drivers

Post by Laurent85 » Fri Sep 21, 2018 9:45 am

The native resolution of your monitor is not detected properly, what is the brand and model ?
Last edited by Laurent85 on Fri Sep 21, 2018 11:33 am, edited 1 time in total.
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