[SOLVED] New to Linux Mint | Unknown Monitor Problem.

[JustLikeCurisin]

Hello, I am new to Linux Mint and honestly i have no idea what happened to my screen resolution. I could do with some help on this. I have searched online on how to try and fix this problem but nothing seems to have worked. I went into my displays but it won't let me change my resolution. My resolution is stuck on 640 x 480.

-JustLikeCurisin

[lsemmens]

Welcome to Mint Forums. To enable us to help you please post the output of inxi -Fxzd.

[JustLikeCurisin]

I typed inxi -Fxzd into the terminal and got this:
System:
Host: colin-PC Kernel: 4.18.0-17-generic x86_64 bits: 64 compiler: gcc
v: 7.3.0 Desktop: MATE 1.20.1 Distro: Linux Mint 19.1 Tessa
base: Ubuntu 18.04 bionic
Machine:
Type: Desktop Mobo: ASUSTeK model: M4N78 PRO v: Rev 1.xx
serial: <filter> BIOS: American Megatrends v: 1303 date: 04/13/2011
CPU:
Topology: Quad Core model: AMD Phenom II X4 955 bits: 64 type: MCP
arch: K10 rev: 2 L2 cache: 2048 KiB
flags: lm nx pae sse sse2 sse3 sse4a svm bogomips: 25599
Speed: 3200 MHz min/max: 800/3200 MHz Core speeds (MHz): 1: 3200
2: 3200 3: 800 4: 800
Graphics:
Device-1: NVIDIA GF116 [GeForce GTX 550 Ti] vendor: eVga.com.
driver: N/A bus ID: 02:00.0
Display: x11 server: X.Org 1.19.6 driver: fbdev,nouveau
unloaded: modesetting,vesa resolution: 640x480~73Hz
OpenGL: renderer: llvmpipe (LLVM 7.0 128 bits) v: 3.3 Mesa 18.2.8
direct render: Yes
Audio:
Device-1: NVIDIA MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio
vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 00:07.0
Device-2: NVIDIA GF116 High Definition Audio vendor: eVga.com.
driver: snd_hda_intel v: kernel bus ID: 02:00.1
Device-3: Microsoft LifeChat LX-3000 Headset type: USB
driver: hid-generic,snd-usb-audio,usbhid bus ID: 4-2:3
Sound Server: ALSA v: k4.18.0-17-generic
Network:
Device-1: NVIDIA MCP77 Ethernet vendor: ASUSTeK driver: forcedeth
v: kernel port: c880 bus ID: 00:0a.0
IF: enp0s10 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 1.14 TiB used: 170.18 GiB (14.6%)
ID-1: /dev/sda vendor: Seagate model: STM3250318AS size: 232.89 GiB
ID-2: /dev/sdb vendor: Samsung model: HD103UJ size: 931.51 GiB
Floppy-1: /dev/fd0
Partition:
ID-1: / size: 228.23 GiB used: 170.18 GiB (74.6%) fs: ext4
dev: /dev/sda1
Sensors:
Message: No sensors data was found. Is sensors configured?
Info:
Processes: 214 Uptime: 5m Memory: 7.79 GiB used: 726.2 MiB (9.1%)
Init: systemd runlevel: 5 Compilers: gcc: 7.3.0 Shell: bash v: 4.4.19
inxi: 3.0.27

[roblm]

The fbdev video driver is loading and the 640x480 is usually what you see when that happens. Did you try installing the Nvidia driver recently and was it through the Driver Manager?

[JustLikeCurisin]

I am using a manually installed driver so it won't let me install any Nvidia drivers from the driver manager.
[Screenshot of the Driver Manager]
file:///home/colin/Pictures/Screenshot%20at%202019-04-14%2018-54-11.png

[roblm]

I am using a manually installed driver so it won't let me install any Nvidia drivers from the driver manager.

So you downloaded the Nvidia driver from Nvidia’s website?

Use these commands in the Terminal and post the output:

Code: Select all

lspci -nnk | egrep -A3 -i "3D|VGA"
ls /etc/modprobe.d
ls /lib/modprobe.d
mokutil --sb-state

[JustLikeCurisin]

lspci -nnk | egrep -A3 -i "3D|VGA"
02:00.0 VGA compatible controller [0300]: NVIDIA Corporation GF116 [GeForce GTX 550 Ti] [10de:1244] (rev a1)
Subsystem: eVga.com. Corp. GF116 [GeForce GTX 550 Ti] [3842:1559]
Kernel modules: nvidiafb, nouveau, nvidia_drm, nvidia
02:00.1 Audio device [0403]: NVIDIA Corporation GF116 High Definition Audio Controller [10de:0bee] (rev a1)
Subsystem: eVga.com. Corp. GF116 High Definition Audio Controller [3842:1559]
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
colin@colin-PC:~$ ls /etc/modprobe.d
alsa-base.conf blacklist-modem.conf
amd64-microcode-blacklist.conf blacklist-oss.conf
blacklist-ath_pci.conf blacklist-rare-network.conf
blacklist.conf dkms.conf
blacklist-firewire.conf intel-microcode-blacklist.conf
blacklist-framebuffer.conf iwlwifi.conf
colin@colin-PC:~$ ls /lib/modprobe.d
aliases.conf fbdev-blacklist.conf
blacklist_linux_4.15.0-20-generic.conf nvidia-graphics-drivers.conf
blacklist_linux_4.15.0-47-generic.conf systemd.conf
blacklist_linux-hwe_4.18.0-17-generic.conf

mokutil --sb-state
EFI variables are not supported on this system

[roblm]

I see that you did not download the driver from Nvidia’s website.

Use this command and then reboot: sudo update-initramfs -u

If the resolution has not changed, then use these commands: rm ~/.config/monitors.xml and sudo rm /etc/X11/xorg.conf

Log out and back in. If the resolution has not changed, then use this command to upload the Xorg.0.log file to terminal.com pastebin: cat /var/log/Xorg.0.log | nc termbin.com 9999

Post the URL link that displays in the Terminal window.

[JustLikeCurisin]

Do i need to do anything else for this or should i reboot?

colin@colin-PC:~$ sudo update-initramfs -u
[sudo] password for colin:
update-initramfs: Generating /boot/initrd.img-4.18.0-17-generic
colin@colin-PC:~$ update-initramfs: Generating /boot/initrd.img-4.18.0-17-generic

[roblm]

Reboot

[JustLikeCurisin]

I rebooted but my resolution isn't fixed so then i ran the 2 commands you replied with and i got this:

colin@colin-PC:~$ rm ~/.config/monitors.xml
rm: cannot remove '/home/colin/.config/monitors.xml': No such file or directory
colin@colin-PC:~$ sudo rm /etc/X11/xorg.con
[sudo] password for colin:
rm: cannot remove '/etc/X11/xorg.con': No such file or directory

[roblm]

You typed xorg.con instead of xorg.conf

It's OK if both files are missing.

Upload the Xorg.0.log file.

[JustLikeCurisin]

Editing this part because i think i had the wrong thing before so here:

https://termbin.com/pws5

[roblm]

1. Post the output of this command: dpkg -l | grep -i nvidia

2. Did the problem happen right after installing updates?

[JustLikeCurisin]

It possibly could have, I'm not sure though.

colin@colin-PC:~$ dpkg -l | grep -i nvidia
ii libnvidia-cfg1-418:amd64 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA binary OpenGL/GLX configuration library
ii libnvidia-common-418 418.56-0ubuntu0~gpu18.04.1 all Shared files used by the NVIDIA libraries
ii libnvidia-compute-418:amd64 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA libcompute package
ii libnvidia-decode-418:amd64 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA Video Decoding runtime libraries
ii libnvidia-encode-418:amd64 418.56-0ubuntu0~gpu18.04.1 amd64 NVENC Video Encoding runtime library
ii libnvidia-fbc1-418:amd64 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA OpenGL-based Framebuffer Capture runtime library
ii libnvidia-gl-418:amd64 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii libnvidia-ifr1-418:amd64 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA OpenGL-based Inband Frame Readback runtime library
ii nvidia-compute-utils-418 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA compute utilities
ii nvidia-dkms-418 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA DKMS package
ii nvidia-driver-418 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA driver metapackage
ii nvidia-kernel-common-418 418.56-0ubuntu0~gpu18.04.1 amd64 Shared files used with the kernel module
ii nvidia-kernel-source-418 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA kernel source package
ii nvidia-prime-applet 1.0.7 all An applet for NVIDIA Prime
ii nvidia-settings 418.56-0ubuntu0~gpu18.04.1 amd64 Tool for configuring the NVIDIA graphics driver
ii nvidia-utils-418 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA driver support binaries
ii xserver-xorg-video-nvidia-418 418.56-0ubuntu0~gpu18.04.1 amd64 NVIDIA binary Xorg driver

[roblm]

I can’t find anything. I suggest you use these commands to remove the Nvidia driver:
apt purge *nvidia* and apt autoremove

After rebooting, post the output of inxi -Gx to see if the nouveau driver is loading.

[JustLikeCurisin]

It worked! Thank you ever so much for the help.


colin@colin-PC:~$ inxi -Gx
Graphics:
Device-1: NVIDIA GF116 [GeForce GTX 550 Ti] vendor: eVga.com.
driver: nouveau v: kernel bus ID: 02:00.0
Display: x11 server: X.Org 1.19.6 driver: nouveau
unloaded: fbdev,modesetting,vesa resolution: 1024x768~60Hz
OpenGL: renderer: NVCF v: 4.3 Mesa 18.2.8 direct render: Yes

[roblm]

That solves half of the problem, but not what happened when you tried installing the Nvidia driver. I suggest not installing the 418.56 driver next time.

[JustLikeCurisin]

Okay. Thanks.

[roblm]

It looks like the source of the problem was that the 418.56 driver does not support the GTX 550 Ti, so it should not have been listed in Driver Manager, even after adding a PPA. Did you use the command sudo apt install nvidia-driver-418 to install it?

The 390 driver series supports your video card.