[solved] Razer Blade Stealth 2020 : black screen after hibernation & no luminosity keys

[jerume]

Hello,

I have a razer blade stealth 2020, kernel 5.7.10 and nvidia 450.57. I use nomodeset kernel parameter at boot.

Beside 2 things, everything works fine ( bluetooth, webcam, touchpad, wifi, etc.. ). Congratulation because not all distrib can handle this new laptop.

So first issue : even if the laptop wakes up after sleep, the screen stays black.

Just before going to sleep I see theses errors in the logs. I don't know if they are related :

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Jul 29 14:48:42 Kris kernel: [  914.202437] ACPI Error: No handler for Region [VRTC] (00000000a5837ce2) [SystemCMOS] (20200326/evregion-127)
Jul 29 14:48:42 Kris kernel: [  914.202440] ACPI Error: Region SystemCMOS (ID=5) has no handler (20200326/exfldio-261)
Jul 29 14:48:42 Kris kernel: [  914.202444] No Local Variables are initialized for Method [RTEC]
Jul 29 14:48:42 Kris kernel: [  914.202445] No Arguments are initialized for method [RTEC]
Jul 29 14:48:42 Kris kernel: [  914.202446] ACPI Error: Aborting method \_SB.PCI0.LPCB.EC0.RTEC due to previous error (AE_NOT_EXIST) (20200326/psparse-529)
Jul 29 14:48:42 Kris kernel: [  914.202449] ACPI Error: Aborting method \RWAK due to previous error (AE_NOT_EXIST) (20200326/psparse-529)
Jul 29 14:48:42 Kris kernel: [  914.202451] ACPI Error: Aborting method \_WAK due to previous error (AE_NOT_EXIST) (20200326/psparse-529)
Jul 29 14:48:42 Kris kernel: [  914.202454] ACPI Error: AE_NOT_EXIST, While executing method \_WAK (20200326/hwesleep-47)

The second problem I have with this laptop is that I can't use the keyboard keys to manage the screen luminosity.

Maybe some of you have ideas ?

Thank you!


My laptop :

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System:    Kernel: 5.7.10-050710-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Console: tty 1 Distro: Linux Mint 20 Ulyana
           base: Ubuntu 20.04 focal
Machine:   Type: Laptop System: Razer product: Blade Stealth 13 (Early 2020) - RZ09-0310 v: 2.04 serial: <filter>
           Mobo: Razer model: LY325 serial: N/A UEFI: Razer v: 1.02 date: 05/26/2020
Battery:   ID-1: BAT0 charge: 55.0 Wh condition: 55.0/53.4 Wh (103%) model: Razer Blade status: Full
CPU:       Topology: Quad Core model: Intel Core i7-1065G7 bits: 64 type: MT MCP arch: Ice Lake rev: 5 L2 cache: 8192 KiB
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 23961
           Speed: 1168 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 1160 2: 1182 3: 1166 4: 1176 5: 1157 6: 1182 7: 1165
           8: 1172
Graphics:  Device-1: Intel Iris Plus Graphics G7 vendor: Razer USA driver: N/A bus ID: 00:02.0
           Device-2: NVIDIA TU117M [GeForce GTX 1650 Ti Mobile] vendor: Razer USA driver: nvidia v: 450.57 bus ID: 58:00.0
           Display: server: X.org 1.20.8 driver: fbdev,nvidia unloaded: modesetting,nouveau,vesa tty: 223x52
           Message: Advanced graphics data unavailable in console for root.
Audio:     Device-1: Intel Smart Sound Audio vendor: Razer USA driver: sof-audio-pci bus ID: 00:1f.3
           Sound Server: ALSA v: k5.7.10-050710-generic
Network:   Device-1: Intel Killer Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter driver: iwlwifi v: kernel port: 4000
           bus ID: 00:14.3
           IF: wlo1 state: up mac: <filter>
Drives:    Local Storage: total: 476.94 GiB used: 30.18 GiB (6.3%)
           ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB512HAJQ-00000 size: 476.94 GiB
Partition: ID-1: / size: 383.49 GiB used: 15.07 GiB (3.9%) fs: ext4 dev: /dev/nvme0n1p6
           ID-2: swap-1 size: 19.76 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/nvme0n1p7
Sensors:   System Temperatures: cpu: 43.0 C mobo: N/A
           Fan Speeds (RPM): N/A
Info:      Processes: 267 Uptime: 13m Memory: 15.38 GiB used: 1.29 GiB (8.4%) Init: systemd runlevel: 5 Compilers: gcc: 9.3.0
           Shell: bash v: 5.0.17 inxi: 3.0.38

[SMG]

My first thought was to ask if you have the latest BIOS installed, but error messages you see before putting it to sleep look like the ones I found discussed here. You are using an advanced kernel and I don't know enough about the differences to know if dropping back to 5.4 would help.

However, the last line in your graphics info, "Message: Advanced graphics data unavailable in console for root.", makes me wonder if how you installed the latest driver might not have gone as well as it could have. You might want to check Pjotr's blog page on installing the latest NVIDIA drivers to see if something there might be helpful.

[jerume]

Hey,

Thanks for your reply but so far i still have the issue.

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Graphics:  Device-1: Intel Iris Plus Graphics G7 driver: N/A 
           Device-2: NVIDIA TU117M [GeForce GTX 1650 Ti Mobile] driver: nvidia v: 450.57 
           Display: x11 server: X.Org 1.20.8 driver: fbdev,nvidia unloaded: modesetting,nouveau,vesa 
           resolution: 1920x1080~77Hz 
           OpenGL: renderer: llvmpipe (LLVM 10.0.0 256 bits) v: 3.3 Mesa 20.0.8 

Maybe it will be fixed in a few months.

+

[SMG]

Yes, I don't know what driver the Intel should have, but "N/A" isn't it.

I'm also a bit confused with the display driver showing fbdev and nvidia. I would have thought it would be modesetting and nvidia, but I don't yet have enough experience to know for sure (especially on shiny new hardware).

Maybe someone else will be able to jump in and help.

[SMG]

Just did a quick search on "Intel Iris Plus Graphics G7" and came up with this review/evaluation from last year. It mentions the i915 driver I'm used to seeing with Intel equipment and also has a discussion about Iris technology. It appears to be a game review page? but describes how to get Iris working. It appears to have been written in 2019, so I would think there's something out there now in linux world which would help you.

[roblm]

I use nomodeset kernel parameter at boot.

That prevents the modesetting driver from loading, which is needed to drive the Intel GPU.

[jerume]

Thanks. Now I am using the 5.8.8 Kernel with "video=SVIDEO-1:d i915.modeset=0 button.lid_init_state=open" parameter but it still doesn't work..

[jerume]

Hibernation & luminosity finally work with 5.8.10, nvidia 450.66, and the only "intremap=off" kernel paramter.

Thank you open people.