Hardware acceleration disabled, keep asking for driver update

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prdp
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Hardware acceleration disabled, keep asking for driver update

Post by prdp »

Hello !

I recently installed Linux Mint on a pretty old machine.
From the beginning, it started to show the video driver manager after boot even though I selected the one "recommanded" during the installation.
Now there is also a pop up coming from Mint saying : "Check your video drivers. Your system is currently running without video hardware acceleration. You may experience poor performance and high CPU usage."

Image

It also makes Firefox crash when using Google Meets (might be unrelated)

Here is the inxi command result :

Code: Select all

System:
  Kernel: 5.4.0-42-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
  Desktop: Cinnamon 4.6.6 wm: muffin 4.6.2 dm: LightDM 1.30.0
  Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal
Machine:
  Type: Desktop System: Gigabyte product: EP45-UD3P v: N/A serial: <filter>
  Chassis: type: 3 serial: <filter>
  Mobo: Gigabyte model: EP45-UD3P v: x.x serial: <filter> BIOS: Award v: F8
  date: 02/24/2009
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M185
  serial: <filter> charge: 55% (should be ignored) rechargeable: yes
  status: Discharging
CPU:
  Topology: Dual Core model: Intel Core2 Duo E8400 bits: 64 type: MCP
  arch: Penryn rev: 6 L2 cache: 6144 KiB
  flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx bogomips: 11997
  Speed: 2000 MHz min/max: 2000/3000 MHz Core speeds (MHz): 1: 2332 2: 2162
Graphics:
  Device-1: NVIDIA GK208B [GeForce GT 710] vendor: Gigabyte driver: nvidia
  v: 440.100 bus ID: 01:00.0 chip ID: 10de:128b
  Display: x11 server: X.Org 1.20.8 driver: nvidia
  unloaded: fbdev,modesetting,nouveau,vesa resolution: 1920x1080~60Hz
  OpenGL: renderer: GeForce GT 710/PCIe/SSE2 v: 4.6.0 NVIDIA 440.100
  direct render: Yes
Audio:
  Device-1: Intel 82801JI HD Audio
  vendor: Gigabyte GA-EP45-DS5/GA-EG45M-DS2H driver: snd_hda_intel v: kernel
  bus ID: 00:1b.0 chip ID: 8086:3a3e
  Device-2: NVIDIA GK208 HDMI/DP Audio vendor: Gigabyte
  driver: snd_hda_intel v: kernel bus ID: 01:00.1 chip ID: 10de:0e0f
  Device-3: Chicony LabTec Webcam 5500 type: USB
  driver: snd-usb-audio,uvcvideo bus ID: 1-1:2 chip ID: 04f2:a136
  Device-4: Logitech Z-5 Speakers type: USB
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 4-2:2 chip ID: 046d:0a13
  Sound Server: ALSA v: k5.4.0-42-generic
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
  vendor: Gigabyte driver: r8169 v: kernel port: c000 bus ID: 04:00.0
  chip ID: 10ec:8168
  IF: enp4s0 state: down mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
  vendor: Gigabyte driver: r8169 v: kernel port: d000 bus ID: 05:00.0
  chip ID: 10ec:8168
  IF: enp5s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 232.88 GiB used: 67.36 GiB (28.9%)
  ID-1: /dev/sda vendor: Crucial model: CT250BX100SSD1 size: 232.88 GiB
  speed: 3.0 Gb/s serial: <filter> rev: MU02 scheme: MBR
Partition:
  ID-1: / size: 227.73 GiB used: 33.68 GiB (14.8%) fs: ext4 dev: /dev/sda5
Sensors:
  System Temperatures: cpu: 50.0 C mobo: N/A gpu: nvidia temp: 42 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 33%
Repos:
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
  1: deb http://mirror6.layerjet.com/linuxmint/packages ulyana main upstream import backport
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 196 Uptime: 1h 51m Memory: 3.84 GiB used: 1.98 GiB (51.5%)
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
I'm new to Linux so I would appreciate the help :D
Last edited by prdp on Mon Aug 10, 2020 4:54 am, edited 2 times in total.
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SMG
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Re: Hardware acceleration disabled, keep asking for driver update

Post by SMG »

When is it saying to update the video driver? When you boot the machine?

Is the "Hardware acceleration disabled" coming from within Firefox? I don't use Google Meets, so I don't know the requirements for it. There is a "hardware acceleration" setting within Firefox. Go to Preferences > General and then scroll down to Performance and see if the "Use Hardware Acceleration when available" box is selected.
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prdp
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Re: Hardware acceleration disabled, keep asking for driver update

Post by prdp »

Hi SMG, thank you for taking the time to help :)

Yes, sometimes after booting, the driver manager shows and let you chose between different driver options.

The hardware acceleration thing comes from linux mint. (I edited the first post, it wasn't clear sorry :lol:) It says : "Check your video drivers. Your system is currently running without video hardware acceleration. You may experience poor performance and high cpu usage." And then an option to start the driver manager.

Firefox is using hardware acceleration.
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SMG
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Re: Hardware acceleration disabled, keep asking for driver update

Post by SMG »

Maybe others with more experience than me can offer some advice.

I did find this thread about Losing hardware acceleration after updates, but comparing the advice offered in that thread to your -inxi info, it seems like your setup is okay. Maybe you'll spot something I don't see.

I also found this which talks about Adjusting 3D hardware acceleration, but I'm not sure that's an option in your setup. If it is, it is possible that Google Hangouts may considered a "separate" display, but that's a total guess on my part.
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prdp
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Re: Hardware acceleration disabled, keep asking for driver update

Post by prdp »

I made the person using this PC type the command "sudo apt-get remove xserver-xorg-video-fbdev", just in case.

Another issue now, the driver manager doesn't show any options and says "No proprietary drivers are in use".

From what I could find, trying the -nouveau driver seemed like a good idea.

How can I do that from the terminal ?

Thank you.
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SMG
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Re: Hardware acceleration disabled, keep asking for driver update

Post by SMG »

I'm not sure what you did that the drivers disappeared. lol
You might want to check inxi -G to see if it loaded nouveau, although possibly a reboot might be necessary for that to reload. I don't have the experience with that to know.

I will point out the release notes have a section on NVIDIA drivers. That might be of help to you.
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prdp
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Re: Hardware acceleration disabled, keep asking for driver update

Post by prdp »

Not sure either... :lol:
inxi -G still shows the nvidia 440.100 driver in use. (after reboot)
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Re: Hardware acceleration disabled, keep asking for driver update

Post by SMG »

Did the 'Check Your Drivers' message from your original post show up after the reboot?
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prdp
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Re: Hardware acceleration disabled, keep asking for driver update

Post by prdp »

No but it doesn't seem to show after every reboot.
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roblm
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Re: Hardware acceleration disabled, keep asking for driver update

Post by roblm »

prdp wrote: Another issue now, the driver manager doesn't show any options and says "No proprietary drivers are in use".
That’s from the buggy operation of Driver Manager, which started in Mint 19. If the Nvidia driver is installed and you try to revert back to the nouveau driver using Driver Manger, then after rebooting, there will be an empty program and the Nvidia driver will still be loading. The command-line needs to be used. These will all work:
sudo apt-get purge *nvidia*
apt auto remove nvidia-driver-440
apt remove nvidia-driver-440 and apt autoremove

After rebooting, the selections in Driver Manager will be visible and the nouveau driver will be loading.

Before doing that, I think you should have checked if removing the fbdev driver solved the hardware acceleration problem by doing at least 10 reboots.
prdp
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Re: Hardware acceleration disabled, keep asking for driver update

Post by prdp »

Alright, will do. Thank you.
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