LM20 Asus Zenbook Touchpad/Monitor (Disable)

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SpaceStrategy
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LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SpaceStrategy »

While using LM my touchpad acts as a second monitor/display. While the functionality of the touchpad is there, if you look at the touchpad it displays a rotated image of your screensaver. This is somewhat of a problem if you're opening multiple apps, they tend to go hidden in the touchpad monitor, but I've worked around it for the most part.

I recently tried to get my laptop screen to display on my TV by connecting the HDMI cable. Unfortunately instead of the main screen the HDMI picks up on the touchpad monitor/display.

I've gone to Settings>Display and there are two monitors:

Toshiba America Info Systems 6 (Lime Green rectangle)

Laptop eDP-1 (red square)

It does not seem there is a way to disable either, and when I detect displays it seems that Laptop eDP-1 is the "primary" screen and Toshiba America is the touchpad.

Anyway to work around this? It was an inconvenience today, but if I need to give a presentation at work I'd like to have this fixed.

Many thanks in advance!
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Re: LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SMG »

So it seems like you have two touchscreen displays? I'm curious how Mint sees your hardware.

Please give us information about your install by entering this command in a terminal:

Code: Select all

inxi -Fxxxrz
Enclose the results between [ⅽode] and [/ⅽode] code markers by selecting </> from the mini toolbar above the textbox where you type your reply.
LM20.0 Cinnamon
SpaceStrategy
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Re: LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SpaceStrategy »

System:
Kernel: 5.4.0-48-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 4.6.7 wm: muffin 4.6.3 dm: LightDM 1.30.0
Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal
Machine:
Type: Laptop System: ASUSTeK product: ZenBook UX534FTC_UX534FT v: 1.0
serial: <filter>
Mobo: ASUSTeK model: UX534FTC v: 1.0 serial: <filter>
UEFI: American Megatrends v: UX534FTC.304 date: 12/16/2019
Battery:
ID-1: BAT0 charge: 68.8 Wh condition: 69.5/71.0 Wh (98%) volts: 15.8/15.8
model: ASUSTeK ASUS Battery type: Li-ion serial: <filter>
status: Discharging cycles: 6
CPU:
Topology: Quad Core model: Intel Core i7-10510U bits: 64 type: MT MCP
arch: Kaby Lake rev: C L2 cache: 8192 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 36799
Speed: 4136 MHz min/max: 400/4900 MHz Core speeds (MHz): 1: 4300 2: 4301
3: 4300 4: 4300 5: 4303 6: 4304 7: 4301 8: 4300
Graphics:
Device-1: Intel UHD Graphics vendor: ASUSTeK driver: i915 v: kernel
bus ID: 00:02.0 chip ID: 8086:9b41
Device-2: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] vendor: ASUSTeK
driver: N/A bus ID: 02:00.0 chip ID: 10de:1f91
Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa
resolution: 1920x1080~60Hz, 1080x2160~50Hz
OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.0.8
direct render: Yes
Audio:
Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel
bus ID: 00:1f.3 chip ID: 8086:02c8
Sound Server: ALSA v: k5.4.0-48-generic
Network:
Device-1: Intel Wireless-AC 9462 driver: iwlwifi v: kernel port: 4000
bus ID: 00:14.3 chip ID: 8086:02f0
IF: wlo1 state: up mac: <filter>
Drives:
Local Storage: total: 953.87 GiB used: 19.22 GiB (2.0%)
ID-1: /dev/nvme0n1 vendor: Intel model: SSDPEKNW010T8 size: 953.87 GiB
speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: 002C scheme: GPT
Partition:
ID-1: / size: 18.54 GiB used: 13.73 GiB (74.1%) fs: ext4
dev: /dev/nvme0n1p5
ID-2: /home size: 73.29 GiB used: 5.46 GiB (7.4%) fs: ext4
dev: /dev/nvme0n1p7
ID-3: swap-1 size: 3.73 GiB used: 0 KiB (0.0%) fs: swap
dev: /dev/nvme0n1p6
Sensors:
System Temperatures: cpu: 76.0 C mobo: N/A
Fan Speeds (RPM): cpu: 4800
Repos:
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://mirror.cs.jmu.edu/pub/linuxmint/packages ulyana main upstream import backport
2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/spotify.list
1: deb http://repository.spotify.com stable non-free
Active apt repos in: /etc/apt/sources.list.d/teams.list
1: deb [arch=amd64] https://packages.microsoft.com/repos/ms-teams stable main
Info:
Processes: 309 Uptime: 5m Memory: 15.44 GiB used: 3.02 GiB (19.6%)
Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash
v: 5.0.17 running in: gnome-terminal inxi: 3.0.38

Thanks! I don't think disabling the touchpad completely is viable as I use it quite often. On Windows the touchpad will show a list of options and has a "disable" button at the bottom corner. The disable functions as such: you can still use the touchpad as a secondary mouse but you will not trigger touch commands.
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Re: LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SMG »

Mint is seeing both the touchpad and the screen as displays (blue). Do you have Nvidia turned off in the BIOS? There is no driver showing (orange) and I'm not sure why. I don't know how this laptop is set up, but sometimes external monitor connections are run off the graphics card (Nvidia in this case) and sometimes one can run multiple monitors off each option (Intel or Nvidia).

Graphics:
Device-1: Intel UHD Graphics vendor: ASUSTeK driver: i915 v: kernel
bus ID: 00:02.0 chip ID: 8086:9b41
Device-2: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] vendor: ASUSTeK
driver: N/A bus ID: 02:00.0 chip ID: 10de:1f91
Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa
resolution: 1920x1080~60Hz, 1080x2160~50Hz
OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.0.8
direct render: Yes

I found the ASUS ZenBook 15 UX534FT Tech Specs which indicate the Screenpad is (2160 x 1080), so it does seem Mint is seeing it reversed. I'm pretty sure there is a way to change that, but I'm still learning about monitors in Mint and will not have time until tomorrow to hunt for the info.

I did notice that you allotted very little space to your root directory below which means it is already quite full. I mention this because people tend to notice odd performance issues (especially video-related) when the root gets full. I usually recommend keeping root below 2/3's full (66%). For LM20 I usually see recommended size of 30GB minimum with 40-50GB preferred.

Partition:
ID-1: / size: 18.54 GiB used: 13.73 GiB (74.1%) fs: ext4
dev: /dev/nvme0n1p5
ID-2: /home size: 73.29 GiB used: 5.46 GiB (7.4%) fs: ext4
dev: /dev/nvme0n1p7
ID-3: swap-1 size: 3.73 GiB used: 0 KiB (0.0%) fs: swap
dev: /dev/nvme0n1p6
SpaceStrategy wrote:
Tue Sep 29, 2020 7:14 pm
On Windows the touchpad will show a list of options and has a "disable" button at the bottom corner. The disable functions as such: you can still use the touchpad as a secondary mouse but you will not trigger touch commands.
So you want to duplicate that functionality in Mint? I would think you could turn it on or off in Displays and not affect the touchpad functionality because I would think the drivers behind the functionality are separate for touchpads and touchscreens (but I'm not sure; I would have to look up commands for checking those drivers).

If someone else doesn't jump in with the info I said I will research then I will get back to you with what I can find tomorrow.
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Re: LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SMG »

I found this thread Will the screenpad on the zenbook work in linux? which is for an Asus Zenbook UX434FL with a screenpad and one person mentioned they had to rotate the display by 90 degrees on Fedora. Another person mentions setting it to single display and the screenpad does not have a display, but I do not know what flavor of linux was used.

A person in this bug report on post 15 Asus UX580GD (GDX1505:00 27C6:01F1) Touchpad (LCD) screen support says "My screenpad will work if I set to Intel graphics *only*. You may have to restart. I have ASUS Zenbook 15 UX534FTC."

In post #26 on that bug report (last on page when I checked), the poster mentions how to get the screenpad working when Nvidia is the driver.

What is your output for xinput -list?
And for xrandr -q without the external monitor connected and then with it connected?
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SpaceStrategy
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Re: LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SpaceStrategy »

Thanks for researching!

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Compx 2.4G Receiver Mouse id=11 [slave pointer (2)]
⎜ ↳ Compx 2.4G Receiver Consumer Control id=12 [slave pointer (2)]
⎜ ↳ GDX1515:00 27C6:01F4 Mouse id=16 [slave pointer (2)]
⎜ ↳ GDX1515:00 27C6:01F4 Touchpad id=17 [slave pointer (2)]
⎜ ↳ GDX1515:00 27C6:01F4 id=18 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Power Button id=9 [slave keyboard (3)]
↳ Compx 2.4G Receiver id=10 [slave keyboard (3)]
↳ Compx 2.4G Receiver System Control id=13 [slave keyboard (3)]
↳ USB2.0 HD IR UVC WebCam: USB2.0 id=14 [slave keyboard (3)]
↳ USB2.0 HD IR UVC WebCam: USB2.0 id=15 [slave keyboard (3)]
↳ Asus WMI hotkeys id=19 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=20 [slave keyboard (3)]
↳ Compx 2.4G Receiver Consumer Control id=21 [slave keyboard (3)]


------------------------------------------------


Screen 0: minimum 320 x 200, current 4080 x 2160, maximum 16384 x 16384
eDP-1 connected primary 1920x1080+2160+0 (normal left inverted right x axis y axis) 344mm x 194mm
1920x1080 60.00*+ 59.97 59.96 59.93
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 connected 1080x2160+0+0 (normal left inverted right x axis y axis) 66mm x 134mm
1080x2160 50.03*+
504x1000 50.03
HDMI-2 disconnected (normal left inverted right x axis y axis)
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Re: LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SpaceStrategy »

I saw the fix for the touchpad, it works fine w/ LM20 meaning that I can ditch my mouse and still use the laptop. You can however pull the cursor into the "second screen" (touchpad) and not see it on either display.

I wonder if there is a way to disable the touchpad as a screen but retain it's use as a second mouse.
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Re: LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SMG »

SpaceStrategy wrote:
Sun Sep 27, 2020 1:45 pm
I recently tried to get my laptop screen to display on my TV by connecting the HDMI cable. Unfortunately instead of the main screen the HDMI picks up on the touchpad monitor/display.
Xrandr (below) is showing two HDMI ports and HDMI-1 is the screenpad. The eDP-1 is your laptop's screen. I would think any external display should be using the other HDMI port. If you connect the TV what is the output of xrandr -q? Or is this now working correctly for you?

Code: Select all

Screen 0: minimum 320 x 200, current 4080 x 2160, maximum 16384 x 16384
eDP-1 connected primary 1920x1080+2160+0 (normal left inverted right x axis y axis) 344mm x 194mm
HDMI-1 connected 1080x2160+0+0 (normal left inverted right x axis y axis) 66mm x 134mm
HDMI-2 disconnected (normal left inverted right x axis y axis)
SpaceStrategy wrote:
Sun Oct 11, 2020 2:46 pm
I saw the fix for the touchpad, it works fine w/ LM20 meaning that I can ditch my mouse and still use the laptop. You can however pull the cursor into the "second screen" (touchpad) and not see it on either display.
Which fix was this?
SpaceStrategy wrote:
Sun Oct 11, 2020 2:46 pm
I wonder if there is a way to disable the touchpad as a screen but retain it's use as a second mouse.
One of the comments in the links I posted mentioned setting the laptop to Intel only to get the mouse to work. I do not know if that also disables the screen on the touchpad.
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Re: LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SMG »

SpaceStrategy wrote:
Sun Oct 11, 2020 2:43 pm

Code: Select all

⎡ Virtual core pointer 
⎜   ↳ GDX1515:00 27C6:01F4 Mouse              	id=16	[slave  pointer  (2)]
⎜   ↳ GDX1515:00 27C6:01F4 Touchpad           	id=17	[slave  pointer  (2)]
⎜   ↳ GDX1515:00 27C6:01F4                      id=18   [slave  pointer  (2)]
I think the last line may be the "screen" on the touchpad because I found the GDX1515:00 27C6:01F4 in this thread Touchpad detected but working only once in a while [Asus VivoBook S S432FA-EB003T, Ubuntu 18.04] and that person only has the first two lines.

I'm not quite sure what to do with that information at this point, but I'm noting it in case it is needed.
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Re: LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SpaceStrategy »

Apologies for the delay in response, I really only try to fix this on Saturday and Sunday, but I discovered something important.

I tried to display my monitor (laptop screen) on my TV with the HDMI cable using Windows. After some troubleshooting I discovered the F6 button toggles Zenbook's Screenpad settings. You have three options. 1) Enabled 2) Enabled Only as a traditional laptop Mouse 3) Disabled

The HDMI recognized the normal laptop screen as the primary monitor with options 2 and 3. In option 1, the HDMI shows the Screenpad, as it does on Linux Mint.

So I tried this on LM. Unfortunately F6 only toggles the mouse capability on the Screenpad. Standard option is that the screenpad is a second screen and a mouse, second option is second screen and mouse is disabled. It doesn't look like the function to disable the screenpad or to act only as a traditional mouse. Originally with the Screenpad enabled I had the same issue as I do with Linux, the laptop shows the Screenpad as the monitoral laptop mouse is available.

Obviously an ASUS issue and not just LM as once thought. Unfortunately Windows lets you play around with the Screenpad options while LM only retains the option to disable the mouse.
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Re: LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SMG »

SpaceStrategy wrote:
Sun Oct 18, 2020 3:36 pm
I tried to display my monitor (laptop screen) on my TV with the HDMI cable using Windows. After some troubleshooting I discovered the F6 button toggles Zenbook's Screenpad settings. You have three options. 1) Enabled 2) Enabled Only as a traditional laptop Mouse 3) Disabled

The HDMI recognized the normal laptop screen as the primary monitor with options 2 and 3. In option 1, the HDMI shows the Screenpad, as it does on Linux Mint.

So I tried this on LM. Unfortunately F6 only toggles the mouse capability on the Screenpad. Standard option is that the screenpad is a second screen and a mouse, second option is second screen and mouse is disabled. It doesn't look like the function to disable the screenpad or to act only as a traditional mouse.
When you switched from Windows to Linux, which option was last active for Windows? If it was option 1, maybe try switching to option 2 before you shut down and reboot in Linux.

I seem to recall people have issues with WiFi on dual-boots with Win10 and somehow the setting it was on when the person left Windows affected how it acted in Linux. The screen-mousepad might have a hardware switch component in there that we do not know about and maybe leaving it in a different "last state" before switching operating systems might affect the functionality once in the new operating system.
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Re: LM20 Asus Zenbook Touchpad/Monitor (Disable)

Post by SpaceStrategy »

I actually did that before the recommendation because I eventually just chose to hook it up to the TV on Windows.

I think you're absolutely right about there being a hidden hardware switch, it's so odd that Linux only recognizes the two options rather than three.

On another note my laptop is in the shop right now, so this won't be an issue for 2-3 weeks. I would never recommend anyone buy an Asus Zenbook, between this issue and my screen getting dead pixels 2 months after purchase they are a headache, an expensive headache.
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