No display unless recovery mode on boot. Software mode aftwerwards using intel integrated 10900/Z590

[TibuJenkins]

First time user of linux in general so my knowledge is EXTREMELY limited. I recently installed Linux Mint Cinnamon 20.1 on my Intel 10900/Asus Z590 server rig. The problem I am encountering is that a few seconds after choosing the linux bootloader, the screen goes black and doesn't recover. I have to reboot and choose recovery mode in order to get any video.

After booting, I get a messages from the driver manager that I am running in software mode and that I should update my drivers. I of course do so, but it tells me that everything is installed to the latest ones. I am including a few informational command dumps just to see if anyone can point me in the right direction to try and solve this. Any help at all would be greatly appreciated to get me on my way:

Code: Select all

  sudo lspci -vk | grep -A 15 VGA
    
    DeviceName: Onboard - Video
    	Subsystem: ASUSTeK Computer Inc. Device 8694
    	Flags: bus master, fast devsel, latency 0, IRQ 255
    	Memory at 6000000000 (64-bit, non-prefetchable) [size=16M]
    	Memory at 4000000000 (64-bit, prefetchable) [size=256M]
    	I/O ports at 4000 [size=64]
    	Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
    	Capabilities: [40] Vendor Specific Information: Len=0c <?>
    	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
    	Capabilities: [ac] MSI: Enable- Count=1/1 Maskable- 64bit-
    	Capabilities: [d0] Power Management version 2
    	Capabilities: [100] Process Address Space ID (PASID)
    	Capabilities: [200] Address Translation Service (ATS)
    	Capabilities: [300] Page Request Interface (PRI)
    	Kernel modules: i915
    
    sudo lsmod | grep i9
    i915                 1990656  0
    i2c_algo_bit           16384  1 i915
    drm_kms_helper        184320  1 i915
    drm                   491520  2 drm_kms_helper,i915
    video                  49152  2 asus_wmi,i915
    
    glxinfo | grep Mesa
    client glx vendor string: Mesa Project and SGI
        Vendor: Mesa/X.org (0xffffffff)
    OpenGL vendor string: Mesa/X.org
    OpenGL core profile version string: 4.5 (Core Profile) Mesa 21.2.0-devel (git-42b3513 2021-06-14 focal-oibaf-ppa)
    OpenGL version string: 3.1 Mesa 21.2.0-devel (git-42b3513 2021-06-14 focal-oibaf-ppa)
    OpenGL ES profile version string: OpenGL ES 3.2 Mesa 21.2.0-devel (git-42b3513 2021-06-14 focal-oibaf-ppa)
    
    inxi
    CPU: 10-Core Intel Core i9-10900 (-MT MCP-) speed/min/max: 4700/800/5200 MHz Kernel: 5.4.0-74-generic x86_64 Up: 3d 22h 42m 
    Mem: 7850.3/64123.1 MiB (12.2%) Storage: 96.86 TiB (97.4% used) Procs: 396 Shell: bash 5.0.17 inxi: 3.0.38 
    
    dpkg --list | grep intel
    ii  intel-media-va-driver:amd64                20.1.1+dfsg1-1                        amd64        VAAPI driver for the Intel GEN8+ Graphics family
    ii  intel-microcode                            3.20210608.0ubuntu0.20.04.1           amd64        Processor microcode firmware for Intel CPUs
    ii  libdrm-intel1:amd64                        2.4.106+git2106100500.d61543~oibaf~f  amd64        Userspace interface to intel-specific kernel DRM services -- runtime
    ii  xserver-xorg-video-intel                   2:2.99.917+git20200226-1              amd64        X.Org X server -- Intel i8xx, i9xx display driver

        cat /proc/cmdline
    BOOT_IMAGE=/boot/vmlinuz-5.4.0-74-generic root=UUID=3a0eeeee-a675-43ae-aea6-6a6477285672 ro recovery nomodeset dis_ucode_ldr

[SMG]

First time user of linux in general so my knowledge is EXTREMELY limited. I recently installed Linux Mint Cinnamon 20.1 on my Intel 10900/Asus Z590 server rig. The problem I am encountering is that a few seconds after choosing the linux bootloader, the screen goes black and doesn't recover. I have to reboot and choose recovery mode in order to get any video.

Welcome to the forum, TibuJenkins.

Go to recovery mode to get video then open the Terminal app and and run the following (or you can copy it and then select Edit > Paste in Terminal and then press the Enter key):
sudo apt install linux-oem-20.04b
That will install the files for the 5.10-oem kernel. Then reboot and hopefully you will have graphics without having to use recovery mode.

Based on the investigation in the thread Black Screen Z590 Chipset i7-10700k Intel UHD 630 Graphics, we found the 5.10-oem kernel resolved the issue. That kernel has helped many others with 10th and 11th gen Intel cpus get graphics. There is a i915 graphics bug fix in that specific kernel that other kernels do not yet have.

If you have any questions before running the command, let us know.

If installing that kernel does not resolve the issue, then please provide the information requested in Section 5 of READ: How To Get Help! and make sure to mention you generated the data in Recovery Mode if that is how you will generate it. Your hardware and how Mint sees that hardware is important information for us to be able to help you.