[SOLVED] nvidia-driver-470 not working in Asus TUF Dash F15

[Julianiperus]

After a successful installation, Mint suggests changing the open-source driver (xserver-xorg-video-nouveau) to nvidia-driver-470. If I follow this suggestion, a black screen is the only result after booting. If I maintain the open-source driver, which according to Mint may heat the CPU too much, I face a small problem which may belong to a different subject: the backlight level cannot be changed in the 'Energy' mini-applet (it allows changing the level of keyboard leds, which is redundant because there are two dedicated keys which work fine). Is there any solution to have both the right graphic card driver and to control the backlight level? Thank you very much.

[SMG]

Please give us information about your install by entering this command in a terminal: inxi -Fxxxrz
Click </> from the mini toolbar above the textbox where you type your reply and then place your cursor between the code markers and paste the results of the command between the code markers [code]Results[/code]. This will let us know how Mint sees your hardware.

[Julianiperus]

Thank you, here you are the result:

Code: Select all

System:    Kernel: 5.4.0-84-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 5.0.5 wm: muffin 5.0.1 
           dm: LightDM 1.30.0 Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: ASUSTeK product: ASUS TUF Dash F15 FX516PM_FX516PM v: 1.0 serial: <filter> 
           Mobo: ASUSTeK model: FX516PM v: 1.0 serial: <filter> UEFI: American Megatrends LLC. v: FX516PM.304 date: 02/01/2021 
Battery:   ID-1: BAT0 charge: 34.5 Wh condition: 79.0/76.0 Wh (104%) volts: 15.8/15.8 model: ASUSTeK ASUS Battery type: Li-ion 
           serial: <filter> status: Discharging cycles: 2 
CPU:       Topology: Quad Core model: 11th Gen Intel Core i7-11370H bits: 64 type: MT MCP arch: Tiger Lake rev: 1 
           L2 cache: 12.0 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 52838 
           Speed: 1444 MHz min/max: 400/4800 MHz Core speeds (MHz): 1: 1448 2: 1499 3: 1404 4: 2522 5: 1446 6: 1413 7: 1472 
           8: 1502 
Graphics:  Device-1: Intel vendor: ASUSTeK driver: N/A bus ID: 0000:00:02.0 chip ID: 8086:9a49 
           Device-2: NVIDIA vendor: ASUSTeK driver: N/A bus ID: 0000:01:00.0 chip ID: 10de:2520 
           Display: x11 server: X.Org 1.20.11 driver: fbdev unloaded: modesetting,vesa resolution: 1920x1080~77Hz 
           OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.0.3 compat-v: 3.1 direct render: Yes 
Audio:     Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 0000:00:1f.3 chip ID: 8086:a0c8 
           Device-2: NVIDIA vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 0000:01:00.1 chip ID: 10de:228e 
           Sound Server: ALSA v: k5.4.0-84-generic 
Network:   Device-1: Intel driver: iwlwifi v: kernel port: 5000 bus ID: 0000:00:14.3 chip ID: 8086:a0f0 
           IF: wlo1 state: up mac: <filter> 
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK driver: r8169 v: kernel port: 3000 
           bus ID: 0000:2e:00.0 chip ID: 10ec:8168 
           IF: eno2 state: down mac: <filter> 
Drives:    Local Storage: total: 953.87 GiB used: 13.37 GiB (1.4%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLQ1T0HBLB-00B00 size: 953.87 GiB speed: 31.6 Gb/s lanes: 4 
           serial: <filter> rev: FXM7201Q scheme: GPT 
RAID:      Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6 port: 5000 bus ID: 0000:00:0e.0 
           chip ID: 8086.9a0b rev: N/A 
Partition: ID-1: / size: 914.76 GiB used: 13.37 GiB (1.5%) fs: ext4 dev: /dev/dm-0 
           ID-2: swap-1 size: 976.0 MiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-1 
Sensors:   System Temperatures: cpu: 46.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 0 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb https://mirror.cyberbits.eu/linuxmint/packages uma main upstream import backport
           2: deb http://ftp.caliu.cat/pub/distribucions/ubuntu/archive focal main restricted universe multiverse
           3: deb http://ftp.caliu.cat/pub/distribucions/ubuntu/archive focal-updates main restricted universe multiverse
           4: deb http://ftp.caliu.cat/pub/distribucions/ubuntu/archive focal-backports main restricted universe multiverse
           5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:      Processes: 260 Uptime: 1m Memory: 15.32 GiB used: 1.26 GiB (8.3%) Init: systemd v: 245 runlevel: 5 Compilers: 
           gcc: 9.3.0 alt: 9 Shell: bash v: 5.0.17 running in: gnome-terminal inxi: 3.0.38

[SMG]

Thank you, here you are the result:

Your system is too new to be using the 5.4 LTS kernel. For future reference and troubleshooting on your hardware, you will want to make a usb of this ISO Linux Mint 20.2 "Uma" - Cinnamon (Edge, 64-bit).

That ISO comes with the 5.11 kernel which is also available in Update Manager. That will give your system the necessary Intel graphics driver and I expect it will fix the backlight issue.

Graphics:
Device-1: Intel vendor: ASUSTeK driver: N/A bus ID: 0000:00:02.0 chip ID: 8086:9a49
Device-2: NVIDIA vendor: ASUSTeK driver: N/A bus ID: 0000:01:00.0 chip ID: 10de:2520
Display: x11 server: X.Org 1.20.11 driver: fbdev unloaded: modesetting,vesa resolution: 1920x1080~77Hz
OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.0.3 compat-v: 3.1 direct render: Yes

Open Update Manager. Select View > Linux Kernels and click Continue. Make sure 5.11 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear. Install the kernel and then reboot for it to become active.

There may still be some additional work needed to get the Nvidia driver installed and working, but you definitely need the newer kernel. If that does not fix all your issues, please give the output of inxi -SMCGx in your next reply.

[Julianiperus]

Thank you very, very much! Updating the kernel, as you indicated, solved both the Nvidia driver problem and the backlight control issue!

[SMG]

Thank you very, very much! Updating the kernel, as you indicated, solved both the Nvidia driver problem and the backlight control issue!

That is good news. If your issues are now resolved, please go to your first post in this thread, click the pencil icon, and add [SOLVED] to the title so others know you are no longer seeking help on this issue.

[MahaRav]

Hi, I had this issue and I fixed it by updatin gthe kernel to the latest. Now, the issue is that zoom client or google meet have a hard time detecting when I use external camara and pluged headset with mic, sometimes I make it work and htey can hear me but most of the time they can't or if they get to hear me they hear me crispy. Any idea?

[SMG]

Hi, I had this issue and I fixed it by updatin gthe kernel to the latest. Now, the issue is that zoom client or google meet have a hard time detecting when I use external camara and pluged headset with mic, sometimes I make it work and htey can hear me but most of the time they can't or if they get to hear me they hear me crispy. Any idea?

Please do not ask new questions on a SOLVED thread. Please create a new thread for your issue and make sure to add the information requested in Section 5 of READ: How To Get Help! to your first post in the new thread.