[SOLVED] Monitor and acceleration issue

[Latr3nazza]

Hello,

I just install the latest cinnamon on a Dell Optiplex 7090 and had many issue from the start

First I fix with nomodest and then not sure what i've done with ethernet but seems is working now

But

I still have the pc running without hardware acceleration ( at least is what the driver window is telling every time I start the system)

and even worst is not recognising the second monitor ( which works fine on windows, so not problem from the hardware point of view for sure)

Please guide me I know I need you to post the specs and everything but I don't know the code

Thanks in advance for your help


Tony

[SMG]

Please guide me I know I need you to post the specs and everything but I don't know the code

Welcome to the forum, Tony.

By adding nomodeset you prevented the graphics drivers from loading. You will need to remove that in order to make it possible for the second monitor to work, and for the computer to be able to run with hardware acceleration.

Please give us information about your install by entering this command in a terminal: inxi -Fxxxrz
Click </> from the mini toolbar above the textbox where you type your reply and then place your cursor between the code markers and paste the results of the command between the code markers [code]Results[/code]. This will let us know how Mint sees your hardware. Please let us know if you were using nomodeset when you ran this command.

[Latr3nazza]

Hello dear,
Thanks a lot for get back to me and for everything
I paste below the specs of the system and about nomodeset I had to add the "word" when I was installing the linux distro otherwise the screen went black and so I change the grub log file by adding nomodeset after splash and not by replacinng
Thought this was the way of fix the issue

Sorry I didn't answer to your question ...... yes nomodeset was on when i run the comand for know the specs

I have to.... otherwise the pc get blank after grub

Code: Select all

System:
  Kernel: 5.8.0-63-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 5.0.5 wm: muffin 5.0.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:
  Type: Desktop System: Dell product: OptiPlex 7090 v: N/A serial: <filter> 
  Chassis: type: 3 serial: <filter> 
  Mobo: Dell model: 073Y7Y v: A00 serial: <filter> UEFI: Dell v: 1.1.40 
  date: 08/07/2021 
CPU:
  Topology: 8-Core model: Intel Core i7-10700 bits: 64 type: MT MCP 
  arch: N/A L2 cache: 16.0 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 92796 
  Speed: 900 MHz min/max: 800/4800 MHz Core speeds (MHz): 1: 900 2: 900 
  3: 900 4: 900 5: 900 6: 900 7: 900 8: 900 9: 900 10: 900 11: 900 12: 900 
  13: 900 14: 895 15: 900 16: 900 
Graphics:
  Device-1: Intel vendor: Dell driver: N/A bus ID: 00:02.0 
  chip ID: 8086:9bc5 
  Display: x11 server: X.Org 1.20.11 driver: fbdev 
  unloaded: modesetting,vesa resolution: 1920x1200~77Hz 
  OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.0.3 
  compat-v: 3.1 direct render: Yes 
Audio:
  Device-1: Intel vendor: Dell driver: snd_hda_intel v: kernel 
  bus ID: 00:1f.3 chip ID: 8086:f0c8 
  Sound Server: ALSA v: k5.8.0-63-generic 
Network:
  Device-1: Intel Ethernet I219-LM vendor: Dell driver: e1000e v: 3.2.6-k 
  port: efa0 bus ID: 00:1f.6 chip ID: 8086:15f9 
  IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 465.76 GiB used: 18.05 GiB (3.9%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB 
  size: 465.76 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: 2B2QEXM7 
  scheme: GPT 
Partition:
  ID-1: / size: 98.60 GiB used: 18.00 GiB (18.3%) fs: ext4 
  dev: /dev/nvme0n1p6 
  ID-2: swap-1 size: 3.82 GiB used: 0 KiB (0.0%) fs: swap 
  dev: /dev/nvme0n1p5 
Sensors:
  System Temperatures: cpu: 31.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb https://mirrors.ukfast.co.uk/sites/linuxmint.com/packages uma main upstream import backport
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 296 Uptime: 11m Memory: 15.38 GiB used: 1.31 GiB (8.5%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 

[Latr3nazza]

Sorry I didn't answer to your question ...... yes nomodeset was on when i run the comand for know the specs

I have to otherwise the pc get blank after grub

[SMG]

Your system needs to be using a newer kernel than the 5.8 kernel in order for the proper graphics driver to install. Please upgrade to the 5.11 kernel.

Open Update Manager. Select View > Linux Kernels and click Continue. Make sure 5.11 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear. Install the kernel and then reboot for it to become active.

You should be able to remove nomodeset from grub and get graphics. If that does not work, then I will give you directions to try the 5.10-oem kernel.

[Latr3nazza]

Hi thanks a lot is all sorted now, the system see both the monitor

Just one more question is not the first time the forum advice me to update to the higher kernel so I was wondering if I have to remove the old one????

I ask this cos in the past seems I keeping receiving 2 different type of updates in my update manager


Thanks a lot for all

[SMG]

Hi thanks a lot is all sorted now, the system see both the monitor

Please go to your first post in this thread, click the pencil icon, and add [SOLVED] to the title so others know you are no longer seeking help on this issue.

Just one more question is not the first time the forum advice me to update to the higher kernel so I was wondering if I have to remove the old one????

If you remove the older ones, then you will stop getting messages to update them.

You can go into Update Manager like you did to upgrade the kernel, but this time click either the 5.8 or 5.4 on the left to see which kernels are listed as Installed in the middle column on the right. Then click the kernel number for the Installed kernel and a remove button will appear. Click Remove to delete all those kernel files. Once you no longer have any kernels of that particular number installed, then you will not get updates for it.

We usually advise to keep the kernel currently being used and one older kernel. Until you have two 5.11 kernels installed, you may want to keep one of the 5.8 kernels, but you can remove the rest.

[Latr3nazza]

ok I see thanks a lot for all