4K 60Hz always boots into blackscreen

[carlton]

Hello,
i just switched over from Windows to Linux Mint and I'm having a problem I can't figure out by myself:
My display is an LG 27UD58-B. It supports 60Hz in 4K mode, however I need to turn on a setting called "HDMI ULTRA HD Deep Color" in the display settings. I got that far on my own and now everything works fine unless I reboot. It reboots into a black screen and I need to go back into the display settings and turn off Deep Color, reboot again and then turn the setting back on and tell Linux to use the 60Hz mode. What am I doing wrong?

I am using Linux Mint Cinnamon 64bit and I have Windows 10 installed on a serparate SSD for work purposes.

Code: Select all

System:
  Kernel: 5.4.0-96-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 5.2.7 wm: gnome-shell dm: GDM3 3.36.3 
  Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:
  Type: Desktop System: HP product: HP Pavilion Gaming Desktop TG01-2xxx 
  v: N/A serial: <filter> Chassis: type: 3 serial: <filter> 
  Mobo: HP model: 8906 v: SMVB serial: <filter> UEFI: AMI v: F.03 
  date: 04/15/2021 
Battery:
  Device-1: hidpp_battery_1 model: Logitech M705 serial: <filter> 
  charge: 100% rechargeable: yes status: Discharging 
  Device-2: hidpp_battery_2 model: Logitech M705 serial: <filter> 
  charge: 100% rechargeable: yes status: Discharging 
CPU:
  Topology: 6-Core model: AMD Ryzen 5 5600G with Radeon Graphics bits: 64 
  type: MT MCP arch: Zen 3 L2 cache: 3072 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 93424 
  Speed: 1413 MHz min/max: 1400/3900 MHz boost: enabled Core speeds (MHz): 
  1: 1413 2: 1413 3: 1413 4: 1408 5: 1697 6: 1414 7: 1413 8: 1413 9: 1468 
  10: 1414 11: 1696 12: 1414 
Graphics:
  Device-1: NVIDIA TU116 [GeForce GTX 1650 SUPER] vendor: Hewlett-Packard 
  driver: nvidia v: 470.86 bus ID: 01:00.0 chip ID: 10de:2187 
  Device-2: AMD vendor: Hewlett-Packard driver: N/A bus ID: 0d:00.0 
  chip ID: 1002:1638 
  Display: x11 server: X.Org 1.20.13 driver: nvidia 
  unloaded: fbdev,modesetting,nouveau,vesa compositor: gnome-shell 
  resolution: 3840x2160~60Hz 
  OpenGL: renderer: NVIDIA GeForce GTX 1650 SUPER/PCIe/SSE2 
  v: 4.6.0 NVIDIA 470.86 direct render: Yes 
Audio:
  Device-1: NVIDIA TU116 High Definition Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus ID: 01:00.1 chip ID: 10de:1aeb 
  Device-2: AMD vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
  bus ID: 0d:00.1 chip ID: 1002:1637 
  Device-3: AMD Family 17h HD Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus ID: 0d:00.6 chip ID: 1022:15e3 
  Sound Server: ALSA v: k5.4.0-96-generic 
Network:
  Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter 
  vendor: Hewlett-Packard driver: rtl8821ce v: v5.5.2.1_35598.20191029 
  port: d000 bus ID: 0a:00.0 chip ID: 10ec:c821 
  IF: wlp10s0 state: down mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: kernel port: c000 bus ID: 0b:00.0 
  chip ID: 10ec:8168 
  IF: enp11s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 8.18 TiB used: 3.04 TiB (37.2%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLQ512HALU-000H1 
  size: 476.94 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: HPS4NFXV 
  scheme: GPT 
  ID-2: /dev/sda type: USB vendor: Seagate model: Expansion Desk 
  size: 5.46 TiB serial: <filter> rev: 9401 scheme: GPT 
  ID-3: /dev/sdb vendor: Crucial model: CT480BX500SSD1 size: 447.13 GiB 
  speed: 6.0 Gb/s serial: <filter> rev: 054 scheme: GPT 
  ID-4: /dev/sde vendor: Seagate model: ST2000DM008-2FR102 size: 1.82 TiB 
  speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: 0001 scheme: GPT 
Partition:
  ID-1: / size: 438.62 GiB used: 69.15 GiB (15.8%) fs: ext4 dev: /dev/sdb2 
Sensors:
  Message: No sensors data was found. Is sensors configured? 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/lutris-team-lutris-focal.list 
  1: deb http://ppa.launchpad.net/lutris-team/lutris/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com una main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/slgobinath-gcalendar-focal.list 
  1: deb http://ppa.launchpad.net/slgobinath/gcalendar/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/spotify.list 
  1: deb http://repository.spotify.com stable non-free
Info:
  Processes: 347 Uptime: 22m Memory: 15.04 GiB used: 2.61 GiB (17.3%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 

[SMG]

What am I doing wrong?

Welcome to the forum, carlton.

Your computer is very new and needs to be using a newer kernel than the one in the version of Linux Mint you installed. Normally, with very new hardware we recommend using the Linux Mint 20.3 "Una" - Cinnamon (Edge, 64-bit) ISO which has the 5.13 kernel.

The 5.13 kernel is available in Update Manager and will have the graphics drivers your system is currently missing.

Graphics:
Device-1: NVIDIA TU116 [GeForce GTX 1650 SUPER] vendor: Hewlett-Packard
driver: nvidia v: 470.86 bus ID: 01:00.0 chip ID: 10de:2187
Device-2: AMD vendor: Hewlett-Packard driver: N/A bus ID: 0d:00.0
chip ID: 1002:1638
Display: x11 server: X.Org 1.20.13 driver: nvidia
unloaded: fbdev,modesetting,nouveau,vesa compositor: gnome-shell
resolution: 3840x2160~60Hz
OpenGL: renderer: NVIDIA GeForce GTX 1650 SUPER/PCIe/SSE2
v: 4.6.0 NVIDIA 470.86 direct render: Yes

Instructions for upgrading to the 5.13 kernel:

• Open Update Manager.
• Select View > Linux Kernels and click Continue.
• Make sure 5.13 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear.
• Install the kernel and then reboot for it to become active.

I'm not sure if that will clear all your issues because it appears you created your own hybrid version of Linux Mint.

System:
Kernel: 5.4.0-96-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 5.2.7 wm: gnome-shell dm: GDM3 3.36.3
Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal

The windows manager and display manager are supposed to be:
wm: muffin 5.2.0 dm: LightDM 1.30.0

Let us know whether the kernel upgrade helps.

[all41]

nice lappy om--kudos

[carlton]

Thank you for helping me out .
I have updated my kernel to 5.13.0-27-generic.

Device-2: AMD vendor: Hewlett-Packard driver: N/A bus ID: 0d:00.0
chip ID: 1002:1638

I assume this is the driver for the integrated graphics of the Ryzen 5. I thought that I am using my graphics card, i need not worry about the fact that it cant seem to find the drivers for that.

Code: Select all

System:
  Kernel: 5.13.0-27-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 5.2.7 wm: gnome-shell dm: GDM3 3.36.3 
  Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:
  Type: Desktop System: HP product: HP Pavilion Gaming Desktop TG01-2xxx 
  v: N/A serial: <filter> Chassis: type: 3 serial: <filter> 
  Mobo: HP model: 8906 v: SMVB serial: <filter> UEFI: AMI v: F.03 
  date: 04/15/2021 
CPU:
  Topology: 6-Core model: AMD Ryzen 5 5600G with Radeon Graphics bits: 64 
  type: MT MCP arch: Zen 3 L2 cache: 3072 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 93429 
  Speed: 1397 MHz min/max: 1400/3900 MHz boost: enabled Core speeds (MHz): 
  1: 1397 2: 1397 3: 1397 4: 1397 5: 1397 6: 1397 7: 1397 8: 1397 9: 1397 
  10: 1397 11: 1406 12: 1697 
Graphics:
  Device-1: NVIDIA TU116 [GeForce GTX 1650 SUPER] vendor: Hewlett-Packard 
  driver: nvidia v: 470.86 bus ID: 01:00.0 chip ID: 10de:2187 
  Device-2: AMD vendor: Hewlett-Packard driver: amdgpu v: kernel 
  bus ID: 0d:00.0 chip ID: 1002:1638 
  Display: x11 server: X.Org 1.20.13 driver: amdgpu,ati,nvidia 
  unloaded: fbdev,modesetting,nouveau,vesa compositor: gnome-shell 
  resolution: 3840x2160~60Hz 
  OpenGL: renderer: NVIDIA GeForce GTX 1650 SUPER/PCIe/SSE2 
  v: 4.6.0 NVIDIA 470.86 direct render: Yes 
Audio:
  Device-1: NVIDIA TU116 High Definition Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus ID: 01:00.1 chip ID: 10de:1aeb 
  Device-2: AMD vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
  bus ID: 0d:00.1 chip ID: 1002:1637 
  Device-3: AMD Family 17h HD Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus ID: 0d:00.6 chip ID: 1022:15e3 
  Sound Server: ALSA v: k5.13.0-27-generic 
Network:
  Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter 
  vendor: Hewlett-Packard driver: rtl8821ce v: v5.5.2.1_35598.20191029 
  port: d000 bus ID: 0a:00.0 chip ID: 10ec:c821 
  IF: wlp10s0 state: up mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: kernel port: c000 bus ID: 0b:00.0 
  chip ID: 10ec:8168 
  IF: enp11s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 2.72 TiB used: 97.36 GiB (3.5%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLQ512HALU-000H1 
  size: 476.94 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: HPS4NFXV 
  scheme: GPT 
  ID-2: /dev/sda vendor: Crucial model: CT480BX500SSD1 size: 447.13 GiB 
  speed: 6.0 Gb/s serial: <filter> rev: 054 scheme: GPT 
  ID-3: /dev/sdd vendor: Seagate model: ST2000DM008-2FR102 size: 1.82 TiB 
  speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: 0001 scheme: GPT 
Partition:
  ID-1: / size: 438.62 GiB used: 97.33 GiB (22.2%) fs: ext4 dev: /dev/sda2 
Sensors:
  Message: No sensors data was found. Is sensors configured? 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/lutris-team-lutris-focal.list 
  1: deb http://ppa.launchpad.net/lutris-team/lutris/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com una main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/slgobinath-gcalendar-focal.list 
  1: deb http://ppa.launchpad.net/slgobinath/gcalendar/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/spotify.list 
  1: deb http://repository.spotify.com stable non-free
Info:
  Processes: 369 Uptime: 6m Memory: 14.97 GiB used: 1.89 GiB (12.6%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 

I have not managed to change my wm and dm but the ones you recommendet are installed. they just seem to be inactive. i dont know how to change that...

my problem has not resolved itself by changing the kernel, to explain it further this is exactly what happens:

reboot with monitor in 60hz mode - boot into blackscreen - change the monitor to 30hz mode - see the grub menu prompting me with this text

GNU GRUB version 2.04
Minimal BASH-like line editing is supported. For the first word,
TAB lists possible command completions. Anywhere else TAB lists
possible device or file completions.

grub> _

since i dont know what to do here i reboot - press ESC while booting - choose boot menu and ubuntu - i get the grub menu that lets me choose between linux and windows and from here on i can boot into linux just fine.
It seems that i cant display grub in 60hz. is that possible?

[SMG]

Device-2: AMD vendor: Hewlett-Packard driver: N/A bus ID: 0d:00.0
chip ID: 1002:1638

I assume this is the driver for the integrated graphics of the Ryzen 5. I thought that I am using my graphics card, i need not worry about the fact that it cant seem to find the drivers for that.

Yes, it is the driver for the integrated graphics. The fact that driver did not install means your system was not using a kernel new enough to support the hardware. Therefore it did not matter the Nvidia card had a driver when your CPU did not have what it needed.

I have not managed to change my wm and dm but the ones you recommendet are installed. they just seem to be inactive. i dont know how to change that...

In the past when others have posted info which had similar results, it turned out they had installed software which added those and changed what was active. The issue in this case is it is also affecting the graphics.

Graphics:
Device-1: NVIDIA TU116 [GeForce GTX 1650 SUPER] vendor: Hewlett-Packard
driver: nvidia v: 470.86 bus ID: 01:00.0 chip ID: 10de:2187
Device-2: AMD vendor: Hewlett-Packard driver: amdgpu v: kernel
bus ID: 0d:00.0 chip ID: 1002:1638
Display: x11 server: X.Org 1.20.13 driver: amdgpu,ati,nvidia
unloaded: fbdev,modesetting,nouveau,vesa compositor: gnome-shell
resolution: 3840x2160~60Hz
OpenGL: renderer: NVIDIA GeForce GTX 1650 SUPER/PCIe/SSE2
v: 4.6.0 NVIDIA 470.86 direct render: Yes

That compositor should not be in the output. I am guessing it is related somehow to whatever was installed that changed your windows manager. I have no guesses as to what it might be.

It seems that i cant display grub in 60hz. is that possible?

There are places in grub where one can specify the resolution. I would have to check, but I think one can also specify the frequency there as well.

[SMG]

It seems that i cant display grub in 60hz. is that possible?

That may not be the issue and may not be necessary. All you need is to be able to see the grub menu so you can select from it.

I think just specifying a resolution (any one that gives you full visibility of the menu) rather than letting the system do an auto resolution may be all that is needed. Check this topic Boot screen resolution with Nvidia graphics [SOLVED] for how to achieve what you want.