[Resolved] AMD APU ( Ryzen 3 3200G ) Running At A Limited Capacity

[Mad_Man_Moon]

So recently the system just decided to stop allowing me to go any further than 1024x768 resolution.

I've no idea why, I'd not done anything to the graphics, it just ... stopped being able to run at high resolutions over HDMI or VNC.

In the Monitor Preferences this is all that's listed, and this is weird, too, because the monitor is a 60Hz 1440p Benq.

Previously everything was fine, I'd followed guidelines (I don't remember where from) after my install to have the following commands in GRUB to ensure that the driver loads with X or something, I don't know, I just know that it made the Radeon Vega 8 graphics do something ... then they seem to have stopped working on a recent restart (system crashed).

I see no errors, and the GRUB line appears to be still OK in the massive file:

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linux	/vmlinuz-5.4.0-96-generic root=/dev/mapper/vgmint-root ro  quiet splash nomodeset

In checking here, there's a line that says:

and something blacklists the amdgpu module from time to time, which must be un-blacklisted by editing /etc/modprobe.d/* to work

EDIT - Apparently this is not a factor, also the gpu-manager.log indicates that it is not blacklisted, but that could mean nothing, I dunno.

Could the installation / update of VNC / RDP services be to blame for fiddling with X?

Should I update to 20.3 Una, like this post?

-------------

Additional Information
I'm currently looking at the System Log Viewer, just let me know what's useful from there, I'll try to edit in what I think might be.

System information (obfuscated where necessary):

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System:    Kernel: 5.4.0-96-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: MATE 1.24.0 
           wm: marco dm: LightDM Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:   Type: Desktop Mobo: ASUSTeK model: PRIME X370-PRO v: Rev X.0x serial: <filter> 
           UEFI: American Megatrends v: 4012 date: 06/14/2018 
CPU:       Topology: Quad Core model: AMD Ryzen 3 2200G with Radeon Vega Graphics bits: 64 
           type: MCP arch: Zen L2 cache: 2048 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 27948 
           Speed: 1477 MHz min/max: 1600/3500 MHz Core speeds (MHz): 1: 1661 2: 1548 3: 3693 
           4: 1515 
Graphics:  Device-1: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] 
           vendor: ASUSTeK driver: N/A bus ID: OBFUSCATED chip ID: OBFUSCATED
           Display: x11 server: X.Org 1.20.13 driver: ati,fbdev unloaded: modesetting,radeon,vesa 
           compositor: marco resolution: 1024x768~76Hz 
           OpenGL: renderer: llvmpipe (LLVM 12.0.1 256 bits) v: 4.5 Mesa 21.3.0-devel 
           direct render: Yes 
Audio:     Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio vendor: ASUSTeK 
           driver: snd_hda_intel v: kernel bus ID: 09:00.1 chip ID: OBFUSCATED
           Device-2: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
           bus ID: OBFUSCATED chip ID: OBFUSCATED
           Sound Server: ALSA v: k5.4.0-96-generic 
Network:   Device-1: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: 5.6.0-k port: e000 
           bus ID: OBFUSCATED chip ID: OBFUSCATED
           IF: enp7s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 18.30 TiB used: 5.47 TiB (29.9%) 
           ID-1: /dev/sda vendor: Western Digital model: WD140EDFZ-11A0VA0 size: 12.73 TiB 
           speed: 6.0 Gb/s serial: <filter> 
           ID-2: /dev/sdb vendor: Western Digital model: WDS120G2G0B-00EPW0 size: 111.80 GiB 
           speed: 6.0 Gb/s serial: <filter> 
           ID-3: /dev/sdc type: USB vendor: Western Digital model: WD Elements 25A3 size: 5.46 TiB 
           serial: <filter> 
Partition: ID-1: / size: 107.37 GiB used: 12.55 GiB (11.7%) fs: ext4 dev: /dev/dm-1 
           ID-2: /boot size: 704.5 MiB used: 322.0 MiB (45.7%) fs: ext4 dev: /dev/sdb2 
           ID-3: swap-1 size: 976.0 MiB used: 149.2 MiB (15.3%) fs: swap dev: /dev/dm-2 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 14 rev: 2.0 chip ID: 1d6b:0002 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 8 rev: 3.1 chip ID: 1d6b:0003 
           Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002 
           Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 chip ID: 1d6b:0003 
           Hub: 5-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 chip ID: 1d6b:0002 
           Hub: 6-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip ID: 1d6b:0003 
           Device-1: 6-4:5 info: Western Digital Elements Desktop (WDBWLG) type: Mass Storage 
           driver: usb-storage rev: 3.1 chip ID: 1058:25a3 
           Hub: 7-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 chip ID: 1d6b:0002 
           Hub: 8-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 chip ID: 1d6b:0003 
Sensors:   System Temperatures: cpu: 34.8 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/amdgpu-proprietary.list 
           1: deb https: //repo.radeon.com/amdgpu/21.40.2/ubuntu focal proprietary
           Active apt repos in: /etc/apt/sources.list.d/amdgpu.list 
           1: deb https: //repo.radeon.com/amdgpu/21.40.2/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //packages.linuxmint.com uma main upstream import backport #id:linuxmint_main
           2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
           Active apt repos in: /etc/apt/sources.list.d/rocm.list 
           1: deb [arch=amd64] https: //repo.radeon.com/rocm/apt/4.5.2 ubuntu main
Info:      Processes: 259 Uptime: 2d 23h 59m Memory: 6.78 GiB used: 1.60 GiB (23.6%) Init: systemd 
           v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client 
           inxi: 3.0.38 

modprobe.d Blacklists
The rest of the blacklist files are listed below:

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/etc/modprobe.d/alsa-base.conf
/etc/modprobe.d/amd64-microcode-blacklist.conf
/etc/modprobe.d/blacklist.conf
/etc/modprobe.d/blacklist-ath_pci.conf
/etc/modprobe.d/blacklist-firewire.conf
/etc/modprobe.d/blacklist-framebuffer.conf
/etc/modprobe.d/blacklist-modem.conf
/etc/modprobe.d/blacklist-oss.conf
/etc/modprobe.d/blacklist-radeon.conf
/etc/modprobe.d/blacklist-rare-network.conf
/etc/modprobe.d/dkms.conf
/etc/modprobe.d/intel-microcode-blacklist.conf
/etc/modprobe.d/iwlwifi.conf

Sorry, I couldn't find a [hide] command to make this part shorter!

Xorg.0.log
Is this bit at the start with the monitor stuff look OK?:

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[   103.059] 
X.Org X Server 1.20.13
X Protocol Version 11, Revision 0
[   103.059] Build Operating System: linux Ubuntu
[   103.059] Current Operating System: Linux dl 5.4.0-96-generic #109-Ubuntu SMP Wed Jan 12 16:49:16 UTC 2022 x86_64
[   103.059] Kernel command line: BOOT_IMAGE=/vmlinuz-5.4.0-96-generic root=/dev/mapper/vgmint-root ro quiet splash nomodeset
[   103.059] Build Date: 14 December 2021  02:14:13PM
[   103.059] xorg-server 2:1.20.13-1ubuntu1~20.04.2 (For technical support please see http://www.ubuntu.com/support) 
[   103.059] Current version of pixman: 0.38.4
[   103.059] 	Before reporting problems, check http://wiki.x.org
	to make sure that you have the latest version.
[   103.059] Markers: (--) probed, (**) from config file, (==) default setting,
	(++) from command line, (!!) notice, (II) informational,
	(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[   103.059] (==) Log file: "/var/log/Xorg.0.log", Time: Mon Jan 10 04:56:40 2022
[   103.066] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[   103.074] (==) No Layout section.  Using the first Screen section.
[   103.074] (==) No screen section available. Using defaults.
[   103.074] (**) |-->Screen "Default Screen Section" (0)
[   103.074] (**) |   |-->Monitor "<default monitor>"
[   103.075] (==) No monitor specified for screen "Default Screen Section".
	Using a default monitor configuration.

This is the driver loading, I'm assuming, and that looks alright:

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[   103.120] (II) LoadModule: "ati"
[   103.122] (II) Loading /usr/lib/xorg/modules/drivers/ati_drv.so
[   103.123] (II) Module ati: vendor="X.Org Foundation"
[   103.124] 	compiled for 1.20.5, module version = 19.1.0
[   103.124] 	Module class: X.Org Video Driver
[   103.124] 	ABI class: X.Org Video Driver, version 24.0
[   103.194] (II) LoadModule: "radeon"
[   103.194] (II) Loading /usr/lib/xorg/modules/drivers/radeon_drv.so
[   103.207] (II) Module radeon: vendor="X.Org Foundation"
[   103.207] 	compiled for 1.20.5, module version = 19.1.0
[   103.207] 	Module class: X.Org Video Driver
[   103.207] 	ABI class: X.Org Video Driver, version 24.0
[   103.207] (II) LoadModule: "modesetting"
[   103.207] (II) Loading /usr/lib/xorg/modules/drivers/modesetting_drv.so
[   103.210] (II) Module modesetting: vendor="X.Org Foundation"
[   103.210] 	compiled for 1.20.13, module version = 1.20.13
[   103.210] 	Module class: X.Org Video Driver
[   103.210] 	ABI class: X.Org Video Driver, version 24.1
[   103.210] (II) LoadModule: "fbdev"
[   103.210] (II) Loading /usr/lib/xorg/modules/drivers/fbdev_drv.so
[   103.212] (II) Module fbdev: vendor="X.Org Foundation"
[   103.212] 	compiled for 1.20.1, module version = 0.5.0
[   103.212] 	Module class: X.Org Video Driver
[   103.212] 	ABI class: X.Org Video Driver, version 24.0
[   103.212] (II) LoadModule: "vesa"
[   103.212] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so
[   103.214] (II) Module vesa: vendor="X.Org Foundation"
[   103.214] 	compiled for 1.20.4, module version = 2.4.0
[   103.214] 	Module class: X.Org Video Driver
[   103.214] 	ABI class: X.Org Video Driver, version 24.0

After listing a load of GPUs it then says the following, which doesn't look ideal:

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[   103.216] (II) modesetting: Driver for Modesetting Kernel Drivers: kms
[   103.216] (II) FBDEV: driver for framebuffer: fbdev
[   103.216] (II) VESA: driver for VESA chipsets: vesa
[   103.218] (EE) open /dev/dri/card0: No such file or directory
[   103.218] (WW) Falling back to old probe method for modesetting
[   103.218] (EE) open /dev/dri/card0: No such file or directory
[   103.218] (II) Loading sub module "fbdevhw"
[   103.218] (II) LoadModule: "fbdevhw"
[   103.218] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
[   103.220] (II) Module fbdevhw: vendor="X.Org Foundation"
[   103.220] 	compiled for 1.20.13, module version = 0.0.2
[   103.220] 	ABI class: X.Org Video Driver, version 24.1
[   103.220] (**) FBDEV(1): claimed PCI slot 9@0:0:0
[   103.220] (II) FBDEV(1): using default device
[   103.220] (EE) Screen 0 deleted because of no matching config section.
[   103.220] (II) UnloadModule: "modesetting"
[   103.220] (II) FBDEV(0): Creating default Display subsection in Screen section
	"Default Screen Section" for depth/fbbpp 24/32
[   103.220] (==) FBDEV(0): Depth 24, (==) framebuffer bpp 32
[   103.220] (==) FBDEV(0): RGB weight 888
[   103.220] (==) FBDEV(0): Default visual is TrueColor
[   103.220] (==) FBDEV(0): Using gamma correction (1.0, 1.0, 1.0)
[   103.220] (II) FBDEV(0): hardware: EFI VGA (video memory: 3072kB)
[   103.220] (II) FBDEV(0): checking modes against framebuffer device...
[   103.220] (II) FBDEV(0): checking modes against monitor...
[   103.220] (II) FBDEV(0): Virtual size is 1024x768 (pitch 1024)
[   103.220] (**) FBDEV(0):  Built-in mode "current": 78.7 MHz, 59.9 kHz, 75.7 Hz
[   103.220] (II) FBDEV(0): Modeline "current"x0.0   78.65  1024 1056 1184 1312  768 772 776 792 -hsync -vsync -csync (59.9 kHz b)
[   103.220] (==) FBDEV(0): DPI set to (96, 96)
[   103.220] (II) Loading sub module "fb"
[   103.220] (II) LoadModule: "fb"
[   103.220] (II) Loading /usr/lib/xorg/modules/libfb.so
[   103.222] (II) Module fb: vendor="X.Org Foundation"
[   103.222] 	compiled for 1.20.13, module version = 1.0.0
[   103.222] 	ABI class: X.Org ANSI C Emulation, version 0.4
[   103.222] (**) FBDEV(0): using shadow framebuffer
[   103.222] (II) Loading sub module "shadow"
[   103.222] (II) LoadModule: "shadow"
[   103.222] (II) Loading /usr/lib/xorg/modules/libshadow.so
[   103.224] (II) Module shadow: vendor="X.Org Foundation"
[   103.224] 	compiled for 1.20.13, module version = 1.1.0
[   103.224] 	ABI class: X.Org ANSI C Emulation, version 0.4
[   103.224] (II) UnloadModule: "radeon"
[   103.224] (II) Unloading radeon
[   103.225] (II) UnloadModule: "vesa"
[   103.225] (II) Unloading vesa

gpu-manager log
gpu-manager.log shows the following, which bizarrely looks OK:

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log_file: /var/log/gpu-manager.log
last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
can't access /run/u-d-c-nvidia-was-loaded file
can't access /opt/amdgpu-pro/bin/amdgpu-pro-px
Looking for nvidia modules in /lib/modules/5.4.0-96-generic/kernel
Looking for nvidia modules in /lib/modules/5.4.0-96-generic/updates/dkms
Looking for amdgpu modules in /lib/modules/5.4.0-96-generic/kernel
Looking for amdgpu modules in /lib/modules/5.4.0-96-generic/updates/dkms
Is nvidia loaded? no
Was nvidia unloaded? no
Is nvidia blacklisted? no
Is intel loaded? no
Is radeon loaded? no
Is radeon blacklisted? no
Is amdgpu loaded? no
Is amdgpu blacklisted? no
Is amdgpu versioned? no
Is amdgpu pro stack? no
Is nouveau loaded? no
Is nouveau blacklisted? no
Is nvidia kernel module available? no
Is amdgpu kernel module available? no
Vendor/Device Id: 1002:15dd
BusID "PCI:9@0:0:0"
Is boot vga? yes
Error: can't access /sys/bus/pci/devices/0000:09:00.0/driver
The device is not bound to any driver.
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Does it require offloading? no
last cards number = 1
Has amd? yes
Has intel? no
Has nvidia? no
How many cards? 1
Has the system changed? No
Single card detected
Nothing to do

[SMG]

Previously everything was fine, I'd followed guidelines (I don't remember where from) after my install to have the following commands in GRUB to ensure that the driver loads with X or something, I don't know, I just know that it made the Radeon Vega 8 graphics do something ... then they seem to have stopped working on a recent restart (system crashed).

I see no errors, and the GRUB line appears to be still OK in the massive file:

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linux	/vmlinuz-5.4.0-96-generic root=/dev/mapper/vgmint-root ro  quiet splash nomodeset

This is why your graphics drivers are not loading. The kernel parameter nomodeset prevents them from loading. Remove that kernel parameter.

Graphics:
Device-1: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series]
vendor: ASUSTeK driver: N/A bus ID: OBFUSCATED chip ID: OBFUSCATED
Display: x11 server: X.Org 1.20.13 driver: ati,fbdev unloaded: modesetting,radeon,vesa
compositor: marco resolution: 1024x768~76Hz
OpenGL: renderer: llvmpipe (LLVM 12.0.1 256 bits) v: 4.5 Mesa 21.3.0-devel
direct render: Yes

No only is the driver not loading, but it also appears you have done something to change the Mesa version although that may be because you installed the AMD proprietary drivers--those drivers do not apply to onboard graphics like your computer has. That also could also be causing problems.

btw - The chip ID is exactly the same for all AMD Raven Ridge. It is not personal information. If you run the command we recommend inxi -Fxxxrz that will "obfuscate" all personal information. That's what <filter> in the output means.

Should I update to 20.3 Una, like this post?

That person did not update to Una. They already had Una installed. They just upgraded their kernel. As long as you have nomodeset in your boot parameter, changing the kernel will not make a difference. Changing the kernel may actually cause a problem because it appears you installed the drivers from the AMD website.

Remove the kernel parameter and reboot and provide the output of inxi -Gx if things are still not working properly.

[Mad_Man_Moon]

OK, great, thanks, I'll try that now ...

However, I am curious as to why has it worked without a hitch up until now (full resolution available), and then just stops working all of a sudden.

FWIW, when I loaded it up stock, it would *not* even begin to get to the GUI without nomodeset. That was the first thing that I had to do to even get the distro to show anything.

Also, I've obviously misunderstood what that does, as I thought that nomodeset meant that it just loaded the drivers later.

Now I have to remember how to edit GRUB

Also, thanks for the inxxi advice, I just took that information from the System Information Tab, so if it has <filter> in it, I'm assuming that it's already obfuscating any personal information.

Oh, and should I remove those drivers?

This is why your graphics drivers are not loading. The kernel parameter nomodeset prevents them from loading. Remove that kernel parameter.

No only is the driver not loading, but it also appears you have done something to change the Mesa version although that may be because you installed the AMD proprietary drivers--those drivers do not apply to onboard graphics like your computer has. That also could also be causing problems.

[SMG]

Also, I've obviously misunderstood what that does, as I thought that nomodeset meant that it just loaded the drivers later.

It actually relates to kernel modesetting with regards to prepping the driver files for use, but the ultimate result on newer computers is that the graphics drivers do not load.

Now I have to remember how to edit GRUB

You can use the following information How to add a kernel parameter to remove it.

Oh, and should I remove those drivers?

I suggest taking it one step at a time. Remove nomodeset and see what happens. Troubleshooting is easier when steps are done in stages.

[Mad_Man_Moon]

Cheers again, yeah, on #3 I've worked helpdesk my entire life, but I was just running ahead, there. I would've gone step by step for sure.

Cheers for #2, and #1, weird that my mind interpreted it that way. Will restart and report back.

1. It actually relates to kernel modesetting with regards to prepping the driver files for use, but the ultimate result on newer computers is that the graphics drivers do not load.
2. You can use the following information How to add a kernel parameter to remove it.
3. I suggest taking it one step at a time. Remove nomodeset and see what happens. Troubleshooting is easier when steps are done in stages.

[trytip]

i have ryzen3 2200G and at first i did edit /etc/default/grub to include a bunch of parameters now all i have is :

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GRUB_CMDLINE_LINUX_DEFAULT="quiet splash ipv6.disable=1"

to disable ipv6 network.
remove all your grub parameters and be sure to :

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sudo update-initramfs -u -k all
sudo update-grub

i currently only use kernel 5.4.0-91 with no issues

post output of

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printf "0x%08x\n" $(cat /sys/module/amdgpu/parameters/ppfeaturemask)

i have 0xffffbfff
also post:

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dmesg | grep -i "error\|warn\|fail\|amdgpu\|microcode"

[Mad_Man_Moon]

Yeppers, thanks for the input, mate.

@SMG removing the nomodeset seems to have done the trick, so alls good. Will mark this resolved, thanks!