[SOLVED] Thin black bars extending horizontally to half the screen appear when moving the curser

[NewLinuxMintUser1]

I had the same problem in Ubuntu as well. https://imgur.com/Ic5Vy7S heres a video of the problem.

[Moem]

Hello, can you please post your system information? This can be found in the system reports application, on the tab system information. You can copy it from there and paste it into your next post.
This information is needed for pretty much any question about your system, so it's a good habit to post it straight away.

[NewLinuxMintUser1]

sure thing

Code: Select all

System:
  Kernel: 5.15.0-46-generic x86_64 bits: 64 compiler: gcc v: 11.2.0 Desktop: Cinnamon 5.4.10
    tk: GTK 3.24.33 wm: Mutter dm: LightDM Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: Dell product: Inspiron 16 7610 v: N/A serial: <superuser required> Chassis:
    type: 10 serial: <superuser required>
  Mobo: Dell model: 1J0MWF v: A01 serial: <superuser required> UEFI: Dell v: 1.8.0
    date: 05/09/2022
Battery:
  ID-1: BAT0 charge: 83.7 Wh (100.0%) condition: 83.7/84.3 Wh (99.3%) volts: 12.9 min: 11.4
    model: SMP DELL 70N2F95 serial: <filter> status: Full
CPU:
  Info: 8-core model: 11th Gen Intel Core i7-11800H bits: 64 type: MT MCP arch: Tiger Lake rev: 1
    cache: L1: 640 KiB L2: 10 MiB L3: 24 MiB
  Speed (MHz): avg: 2535 high: 4496 min/max: 800/4600 cores: 1: 4496 2: 1817 3: 800 4: 2764
    5: 4477 6: 2472 7: 3588 8: 1672 9: 4414 10: 1126 11: 3730 12: 2145 13: 2969 14: 1007 15: 2289
    16: 800 bogomips: 73728
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel TigerLake-H GT1 [UHD Graphics] vendor: Dell driver: i915 v: kernel ports:
    active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4, HDMI-A-1 bus-ID: 0000:00:02.0 chip-ID: 8086:9a60
  Device-2: NVIDIA GA107M [GeForce RTX 3050 Mobile] vendor: Dell driver: nvidia v: 515.65.01
    bus-ID: 0000:01:00.0 chip-ID: 10de:25a2
  Device-3: Sunplus Innovation Integrated_Webcam_HD type: USB driver: uvcvideo bus-ID: 3-5:2
    chip-ID: 1bcf:2a02
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting,nvidia
    unloaded: fbdev,nouveau,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3072x1920 s-dpi: 98
  Monitor-1: eDP-1 model: AU Optronics res: 3072x1920 dpi: 227 diag: 406mm (16")
  OpenGL: renderer: Mesa Intel UHD Graphics (TGL GT1) v: 4.6 Mesa 22.0.5 direct render: Yes
Audio:
  Device-1: Intel Tiger Lake-H HD Audio vendor: Dell driver: sof-audio-pci-intel-tgl
    bus-ID: 0000:00:1f.3 chip-ID: 8086:43c8
  Sound Server-1: ALSA v: k5.15.0-46-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Tiger Lake PCH CNVi WiFi driver: iwlwifi v: kernel bus-ID: 0000:00:14.3
    chip-ID: 8086:43f0
  IF: wlp0s20f3 state: up mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-14:4 chip-ID: 8087:0026
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
    sub-v: 237e
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6
    bus-ID: 0000:00:0e.0 chip-ID: 8086:9a0b
Drives:
  Local Storage: total: 476.94 GiB used: 12.26 GiB (2.6%)
  ID-1: /dev/nvme0n1 vendor: SK Hynix model: BC711 NVMe 512GB size: 476.94 GiB speed: 31.6 Gb/s
    lanes: 4 serial: <filter> temp: 37.9 C
Partition:
  ID-1: / size: 94.77 GiB used: 12.16 GiB (12.8%) fs: ext4 dev: /dev/nvme0n1p4
  ID-2: /boot/efi size: 196 MiB used: 93.6 MiB (47.8%) fs: vfat dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: partition size: 19.07 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p5
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Device-1: 3-5:2 info: Sunplus Innovation Integrated_Webcam_HD type: Video driver: uvcvideo
    rev: 2.0 speed: 480 Mb/s chip-ID: 1bcf:2a02
  Device-2: 3-9:3 info: Shenzhen Goodix USB2.0 MISC type: <vendor specific> driver: N/A rev: 2.0
    speed: 12 Mb/s chip-ID: 27c6:639c
  Device-3: 3-14:4 info: Intel AX201 Bluetooth type: Bluetooth driver: btusb rev: 2.0
    speed: 12 Mb/s chip-ID: 8087:0026
  Hub-4: 4-0:1 info: Super-speed hub ports: 8 rev: 3.1 speed: 20 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 85.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2223 apt: 2217 flatpak: 6
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com vanessa main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 394 Uptime: 1m Memory: 15.37 GiB used: 2.46 GiB (16.0%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.2.0 alt: 11 Client: Unknown python3.10 client inxi: 3.3.13

[NewLinuxMintUser1]

I had the same problem in Ubuntu as well. https://imgur.com/Ic5Vy7S here's a video of the problem.

Code: Select all

System:
  Kernel: 5.15.0-46-generic x86_64 bits: 64 compiler: gcc v: 11.2.0 Desktop: Cinnamon 5.4.10
    tk: GTK 3.24.33 wm: Mutter dm: LightDM Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: Dell product: Inspiron 16 7610 v: N/A serial: <superuser required> Chassis:
    type: 10 serial: <superuser required>
  Mobo: Dell model: 1J0MWF v: A01 serial: <superuser required> UEFI: Dell v: 1.8.0
    date: 05/09/2022
Battery:
  ID-1: BAT0 charge: 83.7 Wh (100.0%) condition: 83.7/84.3 Wh (99.3%) volts: 12.9 min: 11.4
    model: SMP DELL 70N2F95 serial: <filter> status: Full
CPU:
  Info: 8-core model: 11th Gen Intel Core i7-11800H bits: 64 type: MT MCP arch: Tiger Lake rev: 1
    cache: L1: 640 KiB L2: 10 MiB L3: 24 MiB
  Speed (MHz): avg: 2535 high: 4496 min/max: 800/4600 cores: 1: 4496 2: 1817 3: 800 4: 2764
    5: 4477 6: 2472 7: 3588 8: 1672 9: 4414 10: 1126 11: 3730 12: 2145 13: 2969 14: 1007 15: 2289
    16: 800 bogomips: 73728
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel TigerLake-H GT1 [UHD Graphics] vendor: Dell driver: i915 v: kernel ports:
    active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4, HDMI-A-1 bus-ID: 0000:00:02.0 chip-ID: 8086:9a60
  Device-2: NVIDIA GA107M [GeForce RTX 3050 Mobile] vendor: Dell driver: nvidia v: 515.65.01
    bus-ID: 0000:01:00.0 chip-ID: 10de:25a2
  Device-3: Sunplus Innovation Integrated_Webcam_HD type: USB driver: uvcvideo bus-ID: 3-5:2
    chip-ID: 1bcf:2a02
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting,nvidia
    unloaded: fbdev,nouveau,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3072x1920 s-dpi: 98
  Monitor-1: eDP-1 model: AU Optronics res: 3072x1920 dpi: 227 diag: 406mm (16")
  OpenGL: renderer: Mesa Intel UHD Graphics (TGL GT1) v: 4.6 Mesa 22.0.5 direct render: Yes
Audio:
  Device-1: Intel Tiger Lake-H HD Audio vendor: Dell driver: sof-audio-pci-intel-tgl
    bus-ID: 0000:00:1f.3 chip-ID: 8086:43c8
  Sound Server-1: ALSA v: k5.15.0-46-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Tiger Lake PCH CNVi WiFi driver: iwlwifi v: kernel bus-ID: 0000:00:14.3
    chip-ID: 8086:43f0
  IF: wlp0s20f3 state: up mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-14:4 chip-ID: 8087:0026
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
    sub-v: 237e
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6
    bus-ID: 0000:00:0e.0 chip-ID: 8086:9a0b
Drives:
  Local Storage: total: 476.94 GiB used: 12.26 GiB (2.6%)
  ID-1: /dev/nvme0n1 vendor: SK Hynix model: BC711 NVMe 512GB size: 476.94 GiB speed: 31.6 Gb/s
    lanes: 4 serial: <filter> temp: 37.9 C
Partition:
  ID-1: / size: 94.77 GiB used: 12.16 GiB (12.8%) fs: ext4 dev: /dev/nvme0n1p4
  ID-2: /boot/efi size: 196 MiB used: 93.6 MiB (47.8%) fs: vfat dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: partition size: 19.07 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p5
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Device-1: 3-5:2 info: Sunplus Innovation Integrated_Webcam_HD type: Video driver: uvcvideo
    rev: 2.0 speed: 480 Mb/s chip-ID: 1bcf:2a02
  Device-2: 3-9:3 info: Shenzhen Goodix USB2.0 MISC type: <vendor specific> driver: N/A rev: 2.0
    speed: 12 Mb/s chip-ID: 27c6:639c
  Device-3: 3-14:4 info: Intel AX201 Bluetooth type: Bluetooth driver: btusb rev: 2.0
    speed: 12 Mb/s chip-ID: 8087:0026
  Hub-4: 4-0:1 info: Super-speed hub ports: 8 rev: 3.1 speed: 20 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 85.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2223 apt: 2217 flatpak: 6
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com vanessa main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 394 Uptime: 1m Memory: 15.37 GiB used: 2.46 GiB (16.0%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.2.0 alt: 11 Client: Unknown python3.10 client inxi: 3.3.13

[karlchen]

<mod> merged 2 threads about the same problem into a single thread. </mod>

[SMG]

It may relate to the i915 graphics driver, but first I would recommend upgrading the BIOS/UEFI. This link Dell Inspiron 15 7510/Inspiron 16 7610/Vostro 15 7510 System BIOS indicates the latest is version 1.10.0.

Machine:
Type: Laptop System: Dell product: Inspiron 16 7610 v: N/A serial: <superuser required> Chassis:
type: 10 serial: <superuser required>
Mobo: Dell model: 1J0MWF v: A01 serial: <superuser required> UEFI: Dell v: 1.8.0
date: 05/09/2022

If that does not help, adding the kernel parameter i915.enable_psr=0 to grub seems to clear a number of Intel issue although I do not know if it will help in this one. You can use the following information How to add a kernel parameter to temporarily or permanently add the parameter. When you add it temporarily, it adds it only for that current boot cycle, so if, for any reason, it seems to cause issues or it does not work, all you need to do is reboot to clear it.

You might also want to try the 5.17-oem kernel. This temp is a bit on the high side, but it might also be normal for what you were running at the time.
Sensors:
System Temperatures: cpu: 85.0 C mobo: N/A
Fan Speeds (RPM): N/A

You can install that kernel through Synaptic Package manager or from the command line with sudo apt-get install linux-oem-22.04.

[all41]

A quite respectful laptop you have there.
Envious

[NewLinuxMintUser1]

using the OEM kernal appears to have fixed it. Thanks for the help .

[SMG]

using the OEM kernal appears to have fixed it. Thanks for the help .

You're welcome. Thanks for the feedback.

Please go to your first post in this topic, click the pencil icon, and add [SOLVED] to the beginning of the title so others know you are no longer seeking help on this issue.

[NewLinuxMintUser1]

sure thing