Feedback

Questions about the project and the distribution - obviously no support questions here please
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NumberSeventeen
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Feedback

Post by NumberSeventeen »

so I like giving feedback about Linux Mint.
I know that developers need many feedback in order to make a product better.

But what feedback is useful and what not?

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tdockery97
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Re: Feedback

Post by tdockery97 »

Specifics. "It's working well" or "It's not running right" aren't very helpful. Listing your specific hardware if you are having video, sound, booting problems. This allows the devs to test the system on specific kinds of hardware to see if they can duplicate problems. If it is a serious problem they can make plans to fix them with updates or in the next release. Of course I'm sure they do like to hear that everything works and that they've done a great job as well.
Mint Cinnamon 19.3

JasonLG
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Re: Feedback

Post by JasonLG »

NumberSeventeen wrote:so I like giving feedback about Linux Mint.
I know that developers need many feedback in order to make a product better.

But what feedback is useful and what not?
I'm not a dev but in general if you have a technical bug to report not pertaining to Mint specific tools it should be reported to Ubuntu. If you need help on anything feel free to ask in the Mint forums.

As far as your opinion on the user interface/look and feel and such, follow common sense as it pertains to criticizing things. Basically if you don't offer a solution to a problem then all you're doing is complaining, and nobody likes complaints.

Another big thing you have to remember is, unless you pay for support the devs or forum members owe you absolutely nothing. I see a fair amount of posts demanding help or bug fixes. posts like that are generally left unanswered or the OP is told not so nicely to take a hike.
"I see" said the blind man to the deaf man who stuck his wooden leg out the window to check the weather.

NumberSeventeen
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Re: Feedback

Post by NumberSeventeen »

JasonLG wrote:I'm not a dev but in general if you have a technical bug to report not pertaining to Mint specific tools it should be reported to Ubuntu. If you need help on anything feel free to ask in the Mint forums.

As far as your opinion on the user interface/look and feel and such, follow common sense as it pertains to criticizing things. Basically if you don't offer a solution to a problem then all you're doing is complaining, and nobody likes complaints.

Another big thing you have to remember is, unless you pay for support the devs or forum members owe you absolutely nothing. I see a fair amount of posts demanding help or bug fixes. posts like that are generally left unanswered or the OP is told not so nicely to take a hike.
Isn't giving feedback a method of helping?

JasonLG
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Re: Feedback

Post by JasonLG »

NumberSeventeen wrote:
JasonLG wrote:I'm not a dev but in general if you have a technical bug to report not pertaining to Mint specific tools it should be reported to Ubuntu. If you need help on anything feel free to ask in the Mint forums.

As far as your opinion on the user interface/look and feel and such, follow common sense as it pertains to criticizing things. Basically if you don't offer a solution to a problem then all you're doing is complaining, and nobody likes complaints.

Another big thing you have to remember is, unless you pay for support the devs or forum members owe you absolutely nothing. I see a fair amount of posts demanding help or bug fixes. posts like that are generally left unanswered or the OP is told not so nicely to take a hike.
Isn't giving feedback a method of helping?
Yes. But like I said it doesn't do any good to post things like "I don't like this or I don't like that" without offer suggestions.
"I see" said the blind man to the deaf man who stuck his wooden leg out the window to check the weather.

NumberSeventeen
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Re: Feedback

Post by NumberSeventeen »

Sound logical to me.

I was more interesting to hear what kind of technical problems where interesting for the developers.
stuff like booting problems, or resolution problems, hardware problems, problems with software..

Problems with the lay-out are never problems but just opinions. If you don't like it then change it or don't use it. :)

JasonLG
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Re: Feedback

Post by JasonLG »

NumberSeventeen wrote:Sound logical to me.

I was more interesting to hear what kind of technical problems where interesting for the developers.
stuff like booting problems, or resolution problems, hardware problems, problems with software..

Problems with the lay-out are never problems but just opinions. If you don't like it then change it or don't use it. :)
I'm sure that they would like to hear about that stuff but generally as Mint is very closely based on Ubuntu most of that stuff is on Ubuntu to fix.
"I see" said the blind man to the deaf man who stuck his wooden leg out the window to check the weather.

JonM33

Re: Feedback

Post by JonM33 »

I agree. Critiquing is good but it needs to be detailed and constructive.

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jesica
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Re: Feedback

Post by jesica »

their is a bug fix page on the community website were you can report bugs if you like
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