Can no longer use Linux Mint

[beacon]

I have recently placed three requests for help in different sections but have had no replies to any. In the meantime I really am going off Linux Mint after having used it for many years.

A few weeks ago I upgraded from Mint 18.2 to 18.3 with cinnamon desktop. The problems started there. I can not play videos, for example those within a newspaper site, and I have been unable to connect wirelessly. I think I have exhausted this forum and others, looking for solutions.

Finally yesterday I burned a new iso and installed it, but nothing has changed. When I use the iso the wireless connection shows up, but after installation it doesn't. Videos play erratically on the iso but don't function after installation.

I shall be very very grateful if someone can help. Otherwise I suppose I am going to have to change my os, which I don't want to do.

[Moem]

Beacon, I can't help you, but I can at least say that I'm sorry that you haven't been getting the answers that you were looking for.

[Mute Ant]

You are not the first... http://linux.oneandoneis2.org/LNW.htm ...please don't slam the door as you leave.

A user asks for help with a problem he's having. When he doesn't get that help at what he considers an acceptable rate, he starts complaining and demanding better help. Remember that you haven't paid the developer who wrote the software or the people online who provide the support. They don't owe you anything.

If you want an OS that doesn't chauffeur you around, but hands you the keys, puts you in the driver's seat, and expects you to know what to do: Get Linux. You'll have to devote some time to learning how to use it, but once you've done so, you'll have an OS that you can make sit up and dance. If you really just want Windows without the malware and security issues, don't get Linux. It will fail miserably at being what you want it to be.

[ArtGirl]

The main thing I find odd is that I have never before had problems such as this with Mint; only after the installation of 18.3
I shall be grateful if you can think of anything I might do to resolve the problem.

Hi beacon Did you upgrade from 18.2, or do a clean install of 18.3? I've seen some posts where it's recommended that a clean install will solve issues (some have issues related to their hardware, for example, and a clean install works well). The multimedia codecs often fix things, but the wifi issue could be a specific hardware problem, needing someone more knowledgeable than myself.

[pbear]

You are not the first... http://linux.oneandoneis2.org/LNW.htm ...please don't slam the door as you leave.

Whenever someone tells me they're considering Linux, I suggest they read this article first.

So far, no one has made it to Step 2.

[thx-1138]

Whenever someone tells me they're considering Linux, I suggest they read this article first.

So far, no one has made it to Step 2.

...this would make a great forum profile's signature

[jimallyn]

Most questions here get answered. Once in a while, somebody's question doesn't get answered. You were the "lucky" one, three questions didn't get answered. But they are getting answered now (Yay!). If you post something and don't get answered within a few days, it's OK to add a "bump" post to it.

[Cosmo.]

I have recently placed three requests for help in different sections but have had no replies to any.

I cannot follow and of course I cannot know, which 3 requests you mean. What I see are 2 threads, where I was involved in answering:
viewtopic.php?f=47&t=247885
viewtopic.php?f=46&t=258531
Both are marked as solved, so obviously you are not so quite alone.

[karlchen]

Hi, beacon.

I have recently placed three requests for help in different sections but have had no replies to any.

Not really good style, trying to blame other users for not helping you in 3 instances without even bothering to link to the affected posts.
Would have quickly revealed that 2 posts are more or less identical. Once appended to a solved thread of yours, once used to open a new topic:
+ Re: no wifi connection linux mint 18
+ Wireless connection on Mint 18.3

Second topic (3rd post) that you opened without receiving replies before 2 days later is this one:
+ Playing videos

You have not tried very hard attracting readers to your 2 topics, e.g. by bumping the threads after a day or 2.

In the meantime I really am going off Linux Mint after having used it for many years.

If 2 topics where you do not receive help fast enough by other forum users are sufficient to make you turn away from Linux Mint, then I assume you may have been on your way out anyway. Please, do not try to put the blame on all those forum users who do their best to give helpful answers.

It does not only happen to you that posts pass by unnoticed. If in doubt, click on the Quick Link "Unanswered Topics", and you will easily find out you are not alone.

Karl

[karlchen]

<moderator on>
Moved the technical posts about the wireless problem where they belong, in beacon's thread here:
Wireless connection on Mint 18.3

Will move this thread to "Chat", because it is more of a rant about us lazy forum users.
</moderator off>

[ArtGirl]

My ideal version of this thread would be that the guy just gets the help he needs, not different opinions added in. He's already not in a good place, and I'd be surprised to see him back.

[jimallyn]

My ideal version of this thread would be that the guy just gets the help he needs, not different opinions added in. He's already not in a good place, and I'd be surprised to see him back.

+1

[Jlvs2run]

My ideal version of this thread would be that the guy just gets the help he needs, not different opinions added in. He's already not in a good place, and I'd be surprised to see him back.

I've been watching this thread and appreciate your post as I have the same sentiments.

[ArtGirl]

Thank you jimallyn and Jivs2run. Hopefully beacon will see the support on the thread for him.

[thursty]

If Mint 18.2 was working, maybe it would make sense to go back to it. ...At least until your problems with 18.3 are resolved.

It is a shame to give up something that has served you for years.

I hope this works out for you.

[beacon]

I should like to say how much I appreciate the support some of you have offered. It is much appreciated. I'm afraid the discussion has taken a wrong turn because attention has turned to what I have or have not done right in my initial post. I'm sorry for not following 'good form', but I hardly think my comments could be considered a 'rant' or that I was stamping my feet as a result of having no replies to earlier posts. In addition, one person sent a scathing comment containing a post I should read for people not knowing the difference between Windows and Linux. If he had read my post, he would know that I have been using Mint for years and have no intention of leaving Linux. I am especially sorry to hear from Karl, who was a great help on a previous topic, that I must have been on my way out in any case. That is utterly unfair.

On specific issues. let me state what I have done. I upgraded from Linux Mint 18.2, which is when my problems began. When I couldn't resolve them I went back and installed 18.2. The same problems were there, so I thought I would have another go and made a clean installation of 18.3. That is where I am at the moment.

My comment about leaving was not an attack on 18.3. I realise that I am technologically at a very basic level, which is why I have depended so much on this forum. However, when something doesn't work, surely it is only logical to consider an alternative.

I shall ignore further criticism but will continue to be appreciative of positive suggestions.

[MintBean]

'Scathing' and 'unfair?' The referenced article quote refers exactly to what you wrote, and Karl was merely advising you on how you could post in a more productive manner and thereby solicit more productive responses.

[ArtGirl]

On specific issues. let me state what I have done. I upgraded from Linux Mint 18.2, which is when my problems began. When I couldn't resolve them I went back and installed 18.2. The same problems were there, so I thought I would have another go and made a clean installation of 18.3. That is where I am at the moment.
My comment about leaving was not an attack on 18.3. I realise that I am technologically at a very basic level, which is why I have depended so much on this forum. However, when something doesn't work, surely it is only logical to consider an alternative.
I shall ignore further criticism but will continue to be appreciative of positive suggestions.

Hi beacon Glad you've checked back with the thread. Might there be a hardware failure issue, and, if using a backup to restore things, was there an issue with that? Or it could be that a 3-5 update has affected your wifi and needs some bugfixes to come through in Update Manager? You'll have installed multimedia codecs? They're found in Packages. I'm very much at a basic level also, so am not able to advise about hardware checking. If you post your hardware/wifi specs, those more knowledgeable than I will be able to see what it might be. But I can recommend what worked for me when a wifi bug happened; removing the router and connecting directly with the modem (superhub, so it acts as a router also).

If it's a bit of an issue with an update, I've set mine to updating 1/2, just to be on the safe side, and check with the forum before doing anything else. There are frequent updates, especially after a new release, that will be fixing things like various hardware/wifi bugs, so this may fix soon.

EDIT: oops, just realised posted this in chat section. There must be another thread about actual issues, but hope any ideas help.

[karlchen]

As it might easily be overlooked in my post further up:

Beacon's threads, where he reported unresolved problems with Linux Mint 18.3, can be found here:
+ Wireless connection on Mint 18.3
+ Playing videos

Anyone, who can help analyze and find solutions is highly welcome to join these threads.

[ArtGirl]

As it might easily be overlooked in my post further up:

Beacon's threads, where he reported unresolved problems with Linux Mint 18.3, can be found here:
+ Wireless connection on Mint 18.3
+ Playing videos

Anyone, who can help analyze and find solutions is highly welcome to join these threads.

Thanks for the links.