in my own observations of their Windows System,
is that most users are actually using Google Chrome as their Main Web Browser .. ..
- - if you asked them where / when it was installed onto their win-10 system
they generally Don't Know
some still confuse the term(s) Google Search & Google Chrome as they only refer to "Google"
& can't specify the actual difference .. .. which is confusing, when they have asked for 'some help'.
- - with 'Google'.

Please
edit your original post title to include [SOLVED] - when your problem is solved!
and DO LOOK at those Unanswered Topics - -
you may be able to answer some!.