Lockscreen not accepting my password

Chat about Linux in general
Post Reply
extropian
Level 1
Level 1
Posts: 5
Joined: Fri Nov 27, 2020 4:03 pm
Contact:

Lockscreen not accepting my password

Post by extropian »

I've been having a weird issue where the Cinnamon lockscreen will not accept my password while being left on over night. If I manually lock the screen or if it self locks after an hour of being idle, it accepts my password just fine.

A couple notes to add regarding what I'm experiencing to help narrow down the issue:
- My drive is encrypted via LUKS
- I noticed that the on-screen keyboard on the lockscreen does not correctly layout a US-keyboard. The letter's "Y" and "Z" are swapped. Regardless, if I type my password via my own keyboard or the onscreen keyboard with the swapped letters, the password is rejected.
- I'm running cinnamon 5.4.9-1 and lightdm 1:1.32.0-1. Also running Linux 5.19.3-arch1-1.

Someone else posted the issue in the arch forums a couple days ago as well: https://bbs.archlinux.org/viewtopic.php ... 2#p2053602

Any thoughts?
Last edited by SMG on Wed Oct 12, 2022 7:09 pm, edited 1 time in total.
Reason: Moved from Desktop:Cinnamon to Chat about Linux because this is not a request for support with Linux Mint. OP is using ArchLinux.
Cosmo.
Level 24
Level 24
Posts: 22055
Joined: Sat Dec 06, 2014 7:34 am

Re: Lockscreen not accepting my password

Post by Cosmo. »

Is really the user password requested or the password to unlock the encrypted device? A password cannot change itself over night.
Gotcha!
extropian
Level 1
Level 1
Posts: 5
Joined: Fri Nov 27, 2020 4:03 pm
Contact:

Re: Lockscreen not accepting my password

Post by extropian »

Cosmo. wrote:
Thu Aug 25, 2022 5:53 am
Is really the user password requested or the password to unlock the encrypted device? A password cannot change itself over night.
Thanks for the reply. It's requesting the user password as it typically would at the lockscreen (ie the same password I'd use to login or do sudo commands - user and admin passwords are the same). On a whim, I tried the LUKS password to decrypt, but that didn't work either.

I left my machine on over night and did not have any issues. The only difference between now and the other two nights is that I do not have ethernet plugged in or my external drive plugged in via USB. Super weird.

I got a response on the other forum and someone pointed out that the cinnamon packages in the Arch repo are out of date. I'm running cinnamon-screensaver 5.4.2-1, whereas the most recent version according to packages.linuxmint.com is 5.4.4.

I'll continue to keep an eye on this in both threads and share anything new I might find.
Cosmo.
Level 24
Level 24
Posts: 22055
Joined: Sat Dec 06, 2014 7:34 am

Re: Lockscreen not accepting my password

Post by Cosmo. »

Please provide your system specs:
Open in the menu system report -> system information -> copy button; paste in your next post.
Gotcha!
extropian
Level 1
Level 1
Posts: 5
Joined: Fri Nov 27, 2020 4:03 pm
Contact:

Re: Lockscreen not accepting my password

Post by extropian »

Following up on this as I've had this happen at least 4 times since my last post. I'm currently running cinnamon-screensaver 5.4.4-1. This is the most up to date version (based on packages.linuxmint.com) and I'm still occasionally running into this issue where I close my laptop, then later open it and it won't accept my password, thus forcing me to reboot my machine and losing any unsaved work. It seems to be almost random because 9 out of 10 times it accepts my password. My girlfriend who is running the Cinnamon Community Edition of Manjaro has had this happen to her at least once.

Another note here is that I have auto-login enabled via lightdm. Not sure if lightdm is related to this issue somehow. Additionally, no matter how many times I enter the password and it rejects it, it doesn't tell me that I'm locked out for X minutes after entering an incorrect password. My girlfriends laptop is setup the same way to autologin at startup.

I've tweaked the screensaver settings to lock lock immediately once the screensaver starts and also unchecked everything in the "Customize" tab in screensaver settings.

This isn't a major issue, though I'm suspecting it's only affecting Arch users since my girlfriend and another user in the arch forum has reported the same/similar issue. Just thought I'd share an update. :)

As requested, here's my system information:

Code: Select all

System:
  Kernel: 5.19.13-arch1-1 arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    Desktop: Cinnamon v: 5.4.12 tk: GTK v: 3.24.34 vt: 7 dm: LightDM v: 1.32.0
    Distro: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 20HQS20U01 v: ThinkPad X1 Carbon 5th
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: LENOVO model: 20HQS20U01 v: SDK0J40697 WIN
    serial: <superuser required> UEFI: LENOVO v: N1MET64W (1.49 )
    date: 10/14/2020
Battery:
  ID-1: BAT0 charge: 25.2 Wh (96.9%) condition: 26.0/57.0 Wh (45.7%)
    volts: 12.6 min: 11.6 model: LGC 01AV429 type: Li-poly serial: <filter>
    status: not charging cycles: 903
  Device-1: hid-0003:17EF:60EE.0002-battery model: Lenovo TrackPoint
    Keyboard II serial: N/A charge: N/A status: N/A
  Device-2: hidpp_battery_0 model: Logitech Wireless Mouse MX Master 3
    serial: <filter> charge: 100% (should be ignored) rechargeable: yes
    status: discharging
CPU:
  Info: dual core model: Intel Core i7-7600U bits: 64 type: MT MCP
    smt: enabled arch: Amber/Kaby Lake note: check rev: 9 cache: L1: 128 KiB
    L2: 512 KiB L3: 4 MiB
  Speed (MHz): avg: 2400 high: 2900 min/max: 400/3900 cores: 1: 2900
    2: 2900 3: 900 4: 2900 bogomips: 23209
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel HD Graphics 620 vendor: Lenovo ThinkPad X1 Carbon 5th Gen
    driver: i915 v: kernel arch: Gen-9.5 ports: active: HDMI-A-1 off: eDP-1
    empty: DP-1,DP-2 bus-ID: 00:02.0 chip-ID: 8086:5916 class-ID: 0300
  Device-2: Chicony Integrated Camera type: USB driver: uvcvideo
    bus-ID: 1-8:4 chip-ID: 04f2:b5ce class-ID: 0e02
  Display: x11 server: X.org v: 1.21.1.4 driver: X: loaded: modesetting
    alternate: fbdev,intel,vesa dri: iris gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
  Monitor-1: HDMI-A-1 mapped: HDMI-1 pos: primary model: Lenovo C27-30
    serial: <filter> res: 1920x1080 hz: 60 dpi: 82
    size: 597x336mm (23.5x13.23") diag: 685mm (27") modes: max: 1920x1080
    min: 720x400
  Monitor-2: eDP-1 note: disabled model: AU Optronics 0x313d res: 1920x1080
    dpi: 158 size: 309x174mm (12.17x6.85") diag: 355mm (14") modes: 1920x1080
  Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Lenovo ThinkPad X1 Carbon
    5th Gen driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:9d71 class-ID: 0403
  Sound API: ALSA v: k5.19.13-arch1-1 running: yes
  Sound Server-1: JACK v: 1.9.21 running: no
  Sound Server-2: PulseAudio v: 16.1 running: yes
  Sound Server-3: PipeWire v: 0.3.59 running: no
Network:
  Device-1: Intel Ethernet I219-LM vendor: Lenovo driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15d7 class-ID: 0200
  IF: enp0s31f6 state: down mac: <filter>
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel pcie:
    speed: 2.5 GT/s lanes: 1 bus-ID: 04:00.0 chip-ID: 8086:24fd class-ID: 0280
  IF: wlan0 state: up mac: <filter>
  IF-ID-1: ipv6leakintrf0 state: unknown speed: N/A duplex: N/A
    mac: <filter>
  IF-ID-2: proton0 state: unknown speed: 10 Mbps duplex: full mac: N/A
  IF-ID-3: pvpnksintrf0 state: unknown speed: N/A duplex: N/A mac: <filter>
Bluetooth:
  Device-1: N/A type: USB driver: btusb v: 0.8 bus-ID: 1-7:3
    chip-ID: 8087:0a2b class-ID: e001
  Report: bt-adapter ID: hci0 rfk-id: 1 state: up address: <filter>
Drives:
  Local Storage: total: 1.14 TiB used: 807.7 GiB (69.0%)
  ID-1: /dev/mmcblk0 model: SC256 size: 238.3 GiB type: SSD
    serial: <filter> scheme: GPT
  ID-2: /dev/nvme0n1 vendor: Western Digital model: WDS100T2B0C-00PXH0
    size: 931.51 GiB speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 211070WD temp: 36.9 C scheme: GPT
Partition:
  ID-1: / size: 17.68 GiB used: 12.18 GiB (68.9%) fs: ext4 dev: /dev/dm-0
    mapped: cryptlvm
  ID-2: /boot size: 483 MiB used: 77.3 MiB (16.0%) fs: vfat
    dev: /dev/nvme0n1p1
  ID-3: /home size: 897.02 GiB used: 663.03 GiB (73.9%) fs: ext4
    dev: /dev/dm-1 mapped: ainsthomeloop
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 41.0 C pch: 41.5 C mobo: N/A
  Fan Speeds (RPM): fan-1: 0
Repos:
  Packages: pm: pacman pkgs: 854
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://mirror.sfo12.us.leaseweb.net/archlinux/$repo/os/$arch
    2: https://mirrors.radwebhosting.com/archlinux/$repo/os/$arch
    3: https://america.mirror.pkgbuild.com/$repo/os/$arch
    4: https://iad.mirror.rackspace.com/archlinux/$repo/os/$arch
    5: https://mirror.mia11.us.leaseweb.net/archlinux/$repo/os/$arch
    6: https://arch.hu.fo/archlinux/$repo/os/$arch
    7: https://plug-mirror.rcac.purdue.edu/archlinux/$repo/os/$arch
    8: https://mirror.arizona.edu/archlinux/$repo/os/$arch
    9: https://mirrors.xtom.com/archlinux/$repo/os/$arch
    10: https://iad.mirrors.misaka.one/archlinux/$repo/os/$arch
    11: https://arlm.tyzoid.com/$repo/os/$arch
    12: https://mirror.lty.me/archlinux/$repo/os/$arch
    13: https://repo.ialab.dsu.edu/archlinux/$repo/os/$arch
    14: https://mirror.umd.edu/archlinux/$repo/os/$arch
    15: https://mirror.ette.biz/archlinux/$repo/os/$arch
    16: https://mirror.phx1.us.spryservers.net/archlinux/$repo/os/$arch
    17: https://mirrors.sonic.net/archlinux/$repo/os/$arch
    18: https://ord.mirror.rackspace.com/archlinux/$repo/os/$arch
    19: https://mirror.pit.teraswitch.com/archlinux/$repo/os/$arch
    20: https://mirror.theash.xyz/arch/$repo/os/$arch
    21: https://dfw.mirror.rackspace.com/archlinux/$repo/os/$arch
    22: https://mirror.wdc1.us.leaseweb.net/archlinux/$repo/os/$arch
    23: https://archmirror1.octyl.net/$repo/os/$arch
    24: https://tick-tack.mynetgear.com/archlinux/$repo/os/$arch
    25: https://mirrors.mit.edu/archlinux/$repo/os/$arch
    26: https://mirror.dal10.us.leaseweb.net/archlinux/$repo/os/$arch
    27: https://mirrors.ocf.berkeley.edu/archlinux/$repo/os/$arch
    28: https://mirror.hackingand.coffee/arch/$repo/os/$arch
    29: https://mirrors.kernel.org/archlinux/$repo/os/$arch
    30: https://zxcvfdsa.com/arch/$repo/os/$arch
    31: https://mirror.kaminski.io/archlinux/$repo/os/$arch
    32: https://mirror.stephen304.com/archlinux/$repo/os/$arch
    33: https://mirrors.rit.edu/archlinux/$repo/os/$arch
    34: https://mirrors.rutgers.edu/archlinux/$repo/os/$arch
    35: https://arch.mirror.constant.com/$repo/os/$arch
    36: https://mirror.clarkson.edu/archlinux/$repo/os/$arch
    37: https://mirrors.lug.mtu.edu/archlinux/$repo/os/$arch
    38: http://mirror.metrocast.net/archlinux/$repo/os/$arch
    39: http://archmirror1.octyl.net/$repo/os/$arch
    40: http://mirror.cs.vt.edu/pub/ArchLinux/$repo/os/$arch
    41: http://mirrors.cat.pdx.edu/archlinux/$repo/os/$arch
    42: http://mirrors.ocf.berkeley.edu/archlinux/$repo/os/$arch
    43: http://tick-tack.mynetgear.com/archlinux/$repo/os/$arch
    44: http://mirrors.kernel.org/archlinux/$repo/os/$arch
    45: http://dfw.mirror.rackspace.com/archlinux/$repo/os/$arch
    46: http://www.gtlib.gatech.edu/pub/archlinux/$repo/os/$arch
    47: http://mirrors.gigenet.com/archlinux/$repo/os/$arch
    48: http://mirror.cs.pitt.edu/archlinux/$repo/os/$arch
    49: http://mirror.kaminski.io/archlinux/$repo/os/$arch
    50: http://arch.mirror.constant.com/$repo/os/$arch
    51: http://mirrors.rutgers.edu/archlinux/$repo/os/$arch
    52: http://arlm.tyzoid.com/$repo/os/$arch
    53: http://mirror.wdc1.us.leaseweb.net/archlinux/$repo/os/$arch
    54: http://arch.hu.fo/archlinux/$repo/os/$arch
    55: http://mirrors.lug.mtu.edu/archlinux/$repo/os/$arch
    56: http://mirrors.aggregate.org/archlinux/$repo/os/$arch
    57: http://repo.miserver.it.umich.edu/archlinux/$repo/os/$arch
    58: http://mirror.stephen304.com/archlinux/$repo/os/$arch
    59: http://mirror.dal10.us.leaseweb.net/archlinux/$repo/os/$arch
    60: http://mirror.ette.biz/archlinux/$repo/os/$arch
    61: http://mirror.arizona.edu/archlinux/$repo/os/$arch
    62: http://iad.mirrors.misaka.one/archlinux/$repo/os/$arch
    63: http://mirror.sfo12.us.leaseweb.net/archlinux/$repo/os/$arch
    64: http://mirror.phx1.us.spryservers.net/archlinux/$repo/os/$arch
    65: http://mirror.clarkson.edu/archlinux/$repo/os/$arch
    66: http://repo.ialab.dsu.edu/archlinux/$repo/os/$arch
    67: http://mirrors.xmission.com/archlinux/$repo/os/$arch
    68: http://il.us.mirror.archlinux-br.org/$repo/os/$arch
    69: http://mirrors.acm.wpi.edu/archlinux/$repo/os/$arch
    70: http://mirror.lty.me/archlinux/$repo/os/$arch
    71: http://ord.mirror.rackspace.com/archlinux/$repo/os/$arch
    72: http://mirror.math.princeton.edu/pub/archlinux/$repo/os/$arch
    73: http://mirrors.sonic.net/archlinux/$repo/os/$arch
    74: http://distro.ibiblio.org/archlinux/$repo/os/$arch
    75: http://mirrors.xtom.com/archlinux/$repo/os/$arch
    76: http://mirror.mia11.us.leaseweb.net/archlinux/$repo/os/$arch
    77: http://mirrors.radwebhosting.com/archlinux/$repo/os/$arch
    78: http://mirror.es.its.nyu.edu/archlinux/$repo/os/$arch
    79: http://mirror.pit.teraswitch.com/archlinux/$repo/os/$arch
    80: http://ftp.osuosl.org/pub/archlinux/$repo/os/$arch
    81: http://plug-mirror.rcac.purdue.edu/archlinux/$repo/os/$arch
    82: http://mirrors.rit.edu/archlinux/$repo/os/$arch
    83: http://mirror.siena.edu/archlinux/$repo/os/$arch
    84: http://mirror.vtti.vt.edu/archlinux/$repo/os/$arch
    85: http://mirror.umd.edu/archlinux/$repo/os/$arch
    86: http://mirrors.liquidweb.com/archlinux/$repo/os/$arch
    87: http://mirrors.advancedhosters.com/archlinux/$repo/os/$arch
    88: http://mirrors.mit.edu/archlinux/$repo/os/$arch
    89: http://mirror.hackingand.coffee/arch/$repo/os/$arch
    90: http://iad.mirror.rackspace.com/archlinux/$repo/os/$arch
Info:
  Processes: 213 Uptime: 29m wakeups: 7 Memory: 15.51 GiB used: 3.77 GiB
  (24.3%) Init: systemd v: 251 default: graphical Compilers: gcc: 12.2.0
  Shell: Bash v: 5.1.16 running-in: kitty inxi: 3.3.22
Post Reply

Return to “Chat about Linux”