DAC sounds terrible 19.2

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Rh2050mexico
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Re: DAC sounds terrible 19.2

Post by Rh2050mexico » Thu Nov 07, 2019 5:48 pm

MrEen wrote:
Thu Nov 07, 2019 5:37 pm
Based on an answer I saw on one of the threads, see if changing from Analog Stereo to Digital Stereo, and from Analog Output to Digital Output (S/PDIF) makes it sound correct. PulseAudio is recognizing the device properly, so I'm hopeful this will work.

EDIT: Still had the thread up:
giulix
2
Nov '17
It’s not only OSMC that reports 2 devices. I also use DACs with Fedora on my laptop and the very same thing happens. I guess that’s how Linux (the usb-audio driver) “sees” those devices. BTW, it happens with both DACs I own: a DACMagic Plus and an Audioquest Dragonfly 1.2. I always select the S/PDIF sink and it works flawlessly. Not sure about resampling and bit-perfect audio, though.
How do I change Analog Stereo to Digital Stereo, and from Analog Output to Digital Output? It is the option in sound settings?

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Re: DAC sounds terrible 19.2

Post by MrEen » Thu Nov 07, 2019 5:50 pm

I don't use Cinnamon, so I'll give you the way that always works. Install and run PulseAudio Volume Control. On the Configuration tab change Analog Stereo to Digital Stereo, and on the Output Devices tab, change Analog Output to Digital Output (S/PDIF)

Good luck.

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Re: DAC sounds terrible 19.2

Post by Rh2050mexico » Thu Nov 07, 2019 6:14 pm

MrEen wrote:
Thu Nov 07, 2019 5:50 pm
I don't use Cinnamon, so I'll give you the way that always works. Install and run PulseAudio Volume Control. On the Configuration tab change Analog Stereo to Digital Stereo, and on the Output Devices tab, change Analog Output to Digital Output (S/PDIF)

Good luck.
Still distorted. I will try a fresh install later this evening and report back. This seems the path of least reistance at this point. Unless you suggest I should continue to problem solve.

Thanks again for all of your assitance.

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Re: DAC sounds terrible 19.2

Post by MrEen » Thu Nov 07, 2019 6:26 pm

You're quite welcome. The reinstall might be the best option at this point. In fact, before you try, just test with the Live version. If that sounds good, there's a very good chance the reinstall should solve this.

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Re: DAC sounds terrible 19.2

Post by phd21 » Thu Nov 07, 2019 8:26 pm

Hi Rh2050mexico,

I just read your post and the good replies to it. Here are my thoughts on this as well.

Member MrEen is really good with audio issues.

One of the first things I usually tell anyone having any sound issues with Linux Mint 19.x is to remove the pulse audio user configuration folder and reset it using the commands below. Member MrEen usually recommends this as well, but I did not see that in this post. With USB sound devices you might want to remove it first before running these commands and wait a few seconds afterward, then run the commands before reinserting the USB sound device, then wait about 20 seconds for the system to recognize it, then try it as is without making any modifications. Then, if it works properly, and you want to change the configuration go ahead and do it.

Code: Select all

sudo rm -r ~/.config/pulse

Code: Select all

pulseaudio -k

How to fix USB DAC on Ubuntu
https://forum.level1techs.com/t/how-to- ... ntu/129337

[ubuntu] DragonFly DAC, Ubuntu 16.04: just 48 khz instead of 96
https://ubuntuforums.org/showthread.php?t=2412403

Hope this helps ...
Phd21: Mint KDE 18.3 & 19, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram,256gb SDD, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

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Re: DAC sounds terrible 19.2

Post by MrEen » Thu Nov 07, 2019 8:42 pm

Nice catch, phd21!

I did get sidetracked from my usual path with the USB sound card not being identified properly in the inxi results.

Yeah, that's my excuse! :wink:

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Rh2050mexico
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Re: DAC sounds terrible 19.2

Post by Rh2050mexico » Thu Nov 07, 2019 9:32 pm

phd21 wrote:
Thu Nov 07, 2019 8:26 pm
Hi Rh2050mexico,

I just read your post and the good replies to it. Here are my thoughts on this as well.

Member MrEen is really good with audio issues.

One of the first things I usually tell anyone having any sound issues with Linux Mint 19.x is to remove the pulse audio user configuration folder and reset it using the commands below. Member MrEen usually recommends this as well, but I did not see that in this post. With USB sound devices you might want to remove it first before running these commands and wait a few seconds afterward, then run the commands before reinserting the USB sound device, then wait about 20 seconds for the system to recognize it, then try it as is without making any modifications. Then, if it works properly, and you want to change the configuration go ahead and do it.

Code: Select all

sudo rm -r ~/.config/pulse

Code: Select all

pulseaudio -k

How to fix USB DAC on Ubuntu
https://forum.level1techs.com/t/how-to- ... ntu/129337

[ubuntu] DragonFly DAC, Ubuntu 16.04: just 48 khz instead of 96
https://ubuntuforums.org/showthread.php?t=2412403

Hope this helps ...
Thank you so much for the suggestion. I ran the commands now I have no sound at all.

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Re: DAC sounds terrible 19.2

Post by phd21 » Thu Nov 07, 2019 9:38 pm

Hi Rh2050mexico,

After resetting pulse audio system, you may have to select that sound device using Pulse Audio volume control or system sound settings or QasMixer.

And you may have to reboot (restart) your computer and see if it works or does not. If you still have issues, reset the pulse audio with the USB device plugged in using the 2 commands, then check the sound settings again to pick the sound device you want as the default.

I have been looking at those Dragonfly DACs for some time and they look pretty cool and have good reviews.
Phd21: Mint KDE 18.3 & 19, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram,256gb SDD, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

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Re: DAC sounds terrible 19.2

Post by MrEen » Thu Nov 07, 2019 9:41 pm

Rh2050mexico wrote:
Thu Nov 07, 2019 9:32 pm
Thank you so much for the suggestion. I ran the commands now I have no sound at all.
You probably just needed to restart the sound playing apps. When the daemon restarts, it gets a new PID, and the apps are still assuming they're connected to the old PID.

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Re: DAC sounds terrible 19.2

Post by Rh2050mexico » Fri Nov 08, 2019 12:11 am

MrEen wrote:
Thu Nov 07, 2019 9:41 pm
Rh2050mexico wrote:
Thu Nov 07, 2019 9:32 pm
Thank you so much for the suggestion. I ran the commands now I have no sound at all.
You probably just needed to restart the sound playing apps. When the daemon restarts, it gets a new PID, and the apps are still assuming they're connected to the old PID.
Yes, this gave me my sound back. Unfortunately the sound problem is still not resolved.

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Re: DAC sounds terrible 19.2

Post by Rh2050mexico » Fri Nov 08, 2019 12:13 am

phd21 wrote:
Thu Nov 07, 2019 9:38 pm
Hi Rh2050mexico,

After resetting pulse audio system, you may have to select that sound device using Pulse Audio volume control or system sound settings or QasMixer.

And you may have to reboot (restart) your computer and see if it works or does not. If you still have issues, reset the pulse audio with the USB device plugged in using the 2 commands, then check the sound settings again to pick the sound device you want as the default.

I have been looking at those Dragonfly DACs for some time and they look pretty cool and have good reviews.
Thank you for your help. I highly recommend the Dragofly. I tried many dac/amps before settling on the DragonFly Red. I gave up my tube amp for the DragonFly and I am most satisfied. It is an amazing piece of technology.

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Re: DAC sounds terrible 19.2

Post by MrEen » Fri Nov 08, 2019 1:16 am

Let's get a look at what's happening. Start a song or video and while it's running, get the output of pacmd list-sinks.

Do this while playing through the DAC.

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Re: DAC sounds terrible 19.2

Post by Rh2050mexico » Fri Nov 08, 2019 10:39 am

MrEen wrote:
Fri Nov 08, 2019 1:16 am
Let's get a look at what's happening. Start a song or video and while it's running, get the output of pacmd list-sinks.

Do this while playing through the DAC.
Okay. I will do this as soon as I have time this afternoon and report back.

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Re: DAC sounds terrible 19.2

Post by Rh2050mexico » Fri Nov 08, 2019 2:47 pm

I am considering reinstalling. Now, I am having the same audio problems with my Bluetooth headphones. I have to disconnect and reconnect multiple times to get proper audio. At times, I have to restart the machine. In addition to audio problems, I am experiencing a host of other problems. I think at this point a reinstall may be justified. Unless it would be more fruitful to attempt to diagnose and solve this and other problems. I want to ask too much of the forums. Suggestions?

Thank everyone for your time and energy. It is very nice to have such a community of support.

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Re: DAC sounds terrible 19.2

Post by MrEen » Fri Nov 08, 2019 2:55 pm

I think a reinstall sounds best for you. The only other thing that might be worth checking is if there are any permissions issues. Run sudo chown -Rc $USER:$USER $HOME in the terminal and if a host of files flies by, that may have fixed some of your issues. If it just returns to the prompt, it didn't have to fix anything.

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Re: DAC sounds terrible 19.2

Post by Rh2050mexico » Fri Nov 08, 2019 2:58 pm

MrEen wrote:
Fri Nov 08, 2019 2:55 pm
I think a reinstall sounds best for you. The only other thing that might be worth checking is if there are any permissions issues. Run sudo chown -Rc $USER:$USER $HOME in the terminal and if a host of files flies by, that may have fixed some of your issues. If it just returns to the prompt, it didn't have to fix anything.
Indeed a host of files flew by. Lets see what issues remain.

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Re: DAC sounds terrible 19.2

Post by Rh2050mexico » Sat Nov 09, 2019 11:32 am

I did a fresh install and am still having problems with the DAC. If I cannot get it to work I may have to abandon Mint. I love the Mint experience but not having good audio is a deal-breaker. I find it very puzzling that it has worked on two previous installs but not it is not working.

I am open to any and all suggestions.

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Re: DAC sounds terrible 19.2

Post by Rh2050mexico » Sat Nov 09, 2019 1:47 pm

I did another fresh install and now everything works perfectly. How strange. Thank you everyone for your help.

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Re: DAC sounds terrible 19.2

Post by MrEen » Sat Nov 09, 2019 1:53 pm

Is the system bootable with the 4.15 kernel? If so, test on that so we can at least potentially rid ourselves of one possible reason for the issue.

Also, if this is a dual boot with Windows, boot into Windows then shut down the computer. Wait a few minutes then power up into Mint and test.

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Re: DAC sounds terrible 19.2

Post by Rh2050mexico » Sun Nov 10, 2019 1:58 pm

MrEen wrote:
Sat Nov 09, 2019 1:53 pm
Is the system bootable with the 4.15 kernel? If so, test on that so we can at least potentially rid ourselves of one possible reason for the issue.

Also, if this is a dual boot with Windows, boot into Windows then shut down the computer. Wait a few minutes then power up into Mint and test.
It works flawlessly with 4.15 kernel! Also, it is a dual boot machine. No problem after using Windows then Mint.

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