Heating problems on HP Probook 4720s

velzorro · Post by **velzorro** » Fri Jul 20, 2012 3:12 pm

Hello world!

I am a new here. I have installed Linux Mint 13, Cinnamon, on my laptop. I have this laptop for abiut a year an 3 months. I used Windows 7 ultimate an Ubuntu 12.04 till now, but today I have cleaned the entire hdd, so my laptop looks like a new one.
I had troubles in Ubuntu with heating, 60 degrees celsius was a normal temperature, while in win 7 I have reached more than 40 degrees.
It seems I have the same problem with the new installed linux mint. The cooler is all the time working in an alert way.
Please help me with some solutions.

PS. excuse my English...

AlbertP · Post by **AlbertP** » Fri Jul 20, 2012 3:28 pm

It may be a graphics related issue. Please run inxi -Gx in terminal and post the output here.

velzorro · Post by **velzorro** » Fri Jul 20, 2012 3:31 pm

john@Ionut-HP-ProBook-4720s ~ $ inxi -Gx
Graphics: Card: Advanced Micro Devices [AMD] nee ATI Robson CE [AMD Radeon HD 6300 Series] bus-ID: 01:00.0
X.Org: 1.11.3 drivers: ati,fglrx (unloaded: vesa,fbdev,radeon) Resolution: 1600x900@60.1hz
GLX Renderer: AMD Radeon HD 6300M Series GLX Version: 4.2.11627 - CPC Direct Rendering: Yes

AlbertP · Post by **AlbertP** » Fri Jul 20, 2012 3:38 pm

That looks good. Maybe you could post some more data by running lspci for example? The laptop looks a bit different from other ProBook 4720s's that I've found on Google. HP often sells laptops with different hardware inside the same chassis.

velzorro · Post by **velzorro** » Fri Jul 20, 2012 3:44 pm

john@Ionut-HP-ProBook-4720s ~ $ lspci
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 05)
00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 6 (rev 05)
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 05)
01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Robson CE [AMD Radeon HD 6300 Series]
01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI Cedar HDMI Audio [Radeon HD 5400/6300 Series]
44:00.0 Network controller: Broadcom Corporation BCM4313 802.11b/g/n Wireless LAN Controller (rev 01)
45:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
john@Ionut-HP-ProBook-4720s ~ $

velzorro · Post by **velzorro** » Sat Jul 21, 2012 6:41 am

Some help?

AlbertP · Post by **AlbertP** » Sat Jul 21, 2012 8:35 am

I don't see any problematic device listed. You can try upgrading to the Linux 3.3 kernel (http://forums.linuxmint.com/viewtopic.php?f=42&t=40185) but that would require reinstalling the graphics driver.

velzorro · Post by **velzorro** » Sat Jul 21, 2012 1:31 pm

Thanks for support!

I have another problem and I forgot to say it. I can not install ATI/AMD proprietary FGLRX graphics driver (post-release updates). I receive an error something like /var/log/jockey.log . This might me a cause?

AlbertP · Post by **AlbertP** » Sat Jul 21, 2012 2:21 pm

Please try the normal driver version instead of post-release. IN your inxi -Gx output, that driver was already installed.
If that one doesn't work either you can get the driver from http://support.amd.com/us/gpudownload/l ... linux.aspx.

velzorro · Post by **velzorro** » Sat Jul 21, 2012 2:38 pm

I use the normal driver. i can not install post release updates. I thought this might be the problem. Excuse me for being wrong.
I will update the kernel.

velzorro · Post by **velzorro** » Sat Jul 21, 2012 3:09 pm

john@Ionut-HP-ProBook-4720s ~ $ uname -a
Linux Ionut-HP-ProBook-4720s 3.3.7-030307-generic #201205211535 SMP Mon May 21 19:36:02 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
john@Ionut-HP-ProBook-4720s ~ $

I can not install Broadcom STA wireless driver... help!

AlbertP · Post by **AlbertP** » Sat Jul 21, 2012 3:41 pm

Please run gksudo gedit /etc/modprobe.d/blacklist.conf. In that file please add: blacklist b43.

You shouldn't need the STA driver anymore after doing that. Please uninstall it and run sudo rm /etc/modprobe.d/blacklist-bcm43.conf.

velzorro · Post by **velzorro** » Wed Jul 25, 2012 5:22 am

I still have problems with my laptop...
I had run the commands in the terminal but still no result. I think this may be a hardware problem. Do you think I should consider buying a coolerpad for my laptop, even if it doesn't have that tiny holes (the ventilation grid)?

PS:After upgrading the kernel at 3.3.7, the laptop's fan is running even faster...

velzorro · Post by **velzorro** » Fri Jul 27, 2012 2:05 pm

I am back at square one, with 3.2.0 kernel. I have downloaded the ATI driver and I want to install it, but it has a weird extension (run).
How do I manage to install this?

Koji · Post by **Koji** » Sat Jul 28, 2012 2:30 am

From terminal, sudo sh amd*.run (assuming it's the only driver install in that directory)

austin.texas · Post by **austin.texas** » Sat Jul 28, 2012 10:13 am

your results:
john@Ionut-HP-ProBook-4720s ~ $ inxi -Gx
Graphics: Card: Advanced Micro Devices [AMD] nee ATI Robson CE [AMD Radeon HD 6300 Series] bus-ID: 01:00.0
X.Org: 1.11.3 drivers: ati,fglrx (unloaded: vesa,fbdev,radeon) Resolution: 1600x900@60.1hz
GLX Renderer: AMD Radeon HD 6300M Series GLX Version: 4.2.11627 - CPC Direct Rendering: Yes

My results:
dan@dan1 ~ $ inxi -Gx
Graphics: Card: Advanced Micro Devices [AMD] nee ATI BeaverCreek [Radeon HD 6550D] bus-ID: 00:01.0
X.Org: 1.11.3 driver: fglrx Resolution: 1600x1200@85.0hz
GLX Renderer: AMD Radeon HD 6550D GLX Version: 4.2.11733 - CPC Direct Rendering: Yes

as you can see, you have two drivers loaded, ati,fglrx, while I have only one.
Did you install the open source fglrx or the proprietary Catalyst fglrx ?
The open source fglrx might use the ati wrapper, while the Catalyst does not.
One thing I know for certain - the Catalyst fglrx driver gives much better performance than the open source one, and that could solve your problem.
With Catalyst you are supposed to remove any pre-existing drivers before installing the fglrx driver.
see http://support.amd.com/us/kbarticles/Pa ... oduct.aspx
and http://support.amd.com/us/gpudownload/l ... ng=English

gotta go. out of time. sorry

austin.texas · Post by **austin.texas** » Sat Jul 28, 2012 10:54 am

I see where you said you did not have the Catalyst driver installed.
I am sorry. I was pressed for time and didn't see that.
I believe that is something that would help.
I will help if I can.
Let us know where you are with that.

austin.texas · Post by **austin.texas** » Sat Jul 28, 2012 11:10 am

From my experience with my Radeon/fglrx, I would expect that getting the Catalyst driver installed and then upgrading your kernel would take care of your overheating.
Note: I had graphics related problems until I installed the 3.3 kernel !

Upgrading the kernel is very easy.
the 3.3 kernel:
http://www.upubuntu.com/2012/05/how-to- ... a-ppa.html
the 3.5 kernel:
http://www.upubuntu.com/2012/07/install ... pa-on.html

I have not tried the 3.5 kernel. I am doing great with the 3.3.
I have heard good things about 3.5, tho.
see:
Linux 3.5 Can Massively Boost AMD Radeon Graphics Performance
Published on June 07, 2012
Written by Michael Larabel

The Linux 3.5 kernel is capable of delivering some massive performance gains for some of the more recent generations of ATI/AMD Radeon graphics processors. Here's some benchmarks...

http://www.phoronix.com/scan.php?page=a ... ux35&num=1

AlbertP · Post by **AlbertP** » Fri Aug 03, 2012 4:15 pm

austin.texas wrote:as you can see, you have two drivers loaded, ati,fglrx, while I have only one.

ati is nothing to worry about. If you have open-source it is indeed used as wrapper but with the proprietary driver it won't do anything. It happens often that ati still appears.

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