Mint Mate 17 64 bit freezing

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fred19
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Mint Mate 17 64 bit freezing

Post by fred19 » Tue Sep 02, 2014 3:33 pm

Acer Aspire T671 Intel 1.8GHz 2.75gb ram.

Just in the middle of printing out a page, tried to move the cursor with the mouse and everything frozen including the printer. Restart everything fine.

This is the third time this has happened over the last month so seems just random. The other times I wasn't printing.

Dual boot with XP and that is fine.

Any ideas? Just worried it might occur when I am typing a long document, which would then be lost.

Thanks
Last edited by fred19 on Wed Sep 03, 2014 11:48 am, edited 1 time in total.

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gtsfer
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Re: Mint 17 64 bit freezing

Post by gtsfer » Tue Sep 02, 2014 9:09 pm

Can you post some specs? Run this in Terminal, copy and paste it back here...

Code: Select all

inxi -Fxz
"There is no gravity, the earth sucks." - Issac Newton @ 75
KDE & Cinnamon 18.1 & Win 10 - ASUS M5A99FX PRO MB, AMD FX-8370 Octo-Core CPU, 16GB RAM, AMD Radeon R7 240

fred19
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Re: Mint 17 64 bit freezing

Post by fred19 » Wed Sep 03, 2014 3:51 am

Thanks for the reply

user@user-Aspire-T671 ~ $ inxi -Fxz
System: Host: user-Aspire-T671 Kernel: 3.13.0-24-generic x86_64 (64 bit, gcc: 4.8.2)
Desktop: N/A Distro: Linux Mint 17 Qiana
Machine: System: Acer product: Aspire T671 version: R01-A4
Mobo: Acer model: MRS600M Bios: Phoenix version: R01-A4 date: 03/06/2007
CPU: Dual core Intel Core2 CPU 4300 (-MCP-) cache: 2048 KB flags: (lm nx sse sse2 sse3 ssse3) bmips: 7200.28
Clock Speeds: 1: 1800.00 MHz 2: 1200.00 MHz
Graphics: Card: Advanced Micro Devices [AMD/ATI] RS600 [Radeon Xpress 1250] bus-ID: 01:05.0
X.Org: 1.15.1 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: 1600x900@60.0hz
GLX Renderer: Gallium 0.4 on ATI RS600 GLX Version: 2.1 Mesa 10.1.0 Direct Rendering: Yes
Audio: Card: Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA) driver: snd_hda_intel bus-ID: 00:14.2
Sound: Advanced Linux Sound Architecture ver: k3.13.0-24-generic
Network: Card-1: Marvell 88E8056 PCI-E Gigabit Ethernet Controller driver: sky2 ver: 1.30 port: ee00 bus-ID: 02:00.0
IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter>
Card-2: Qualcomm Atheros AR5212/AR5213 Wireless Network Adapter driver: ath5k bus-ID: 03:01.0
IF: wlan0 state: down mac: <filter>
Drives: HDD Total Size: 370.1GB (3.6% used) 1: id: /dev/sda model: HDT722525DLA380 size: 250.1GB
2: id: /dev/sdb model: FUJITSU_MHW2120B size: 120.0GB
Partition: ID: / size: 32G used: 13G (42%) fs: ext4 ID: swap-1 size: 2.95GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: None detected - is lm-sensors installed and configured?
Info: Processes: 179 Uptime: 5 min Memory: 692.6/2756.7MB Runlevel: 2 Gcc sys: 4.8.2 Client: Shell inxi: 1.8.4
user@user-Aspire-T671 ~ $

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gtsfer
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Re: Mint 17 64 bit freezing

Post by gtsfer » Wed Sep 03, 2014 9:02 am

So far I don't see anything that jumps out as a glaring problem. Are you running Cinnamon, Mate or other?

You might try starting Driver Manager to see if it offers another graphics driver choice for your card. If you're using LO Writer and you're worried about losing some work, you could go into Options -> Load/Save -> General and set the default auto save time to maybe 5 minutes.

Can you start Firefox and open up a couple of Tabs and then run this command in Terminal? Let it run for 30 seconds and then you can Ctrl-C to get out of it. Copy and paste the output back here.

Code: Select all

top
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fred19
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Re: Mint 17 64 bit freezing

Post by fred19 » Wed Sep 03, 2014 11:47 am

Sorry its Mate
Driver manager is empty.

Tasks: 163 total, 2 running, 161 sleeping, 0 stopped, 0 zombie
%Cpu(s): 2.5 us, 2.5 sy, 0.0 ni, 93.3 id, 1.5 wa, 0.2 hi, 0.0 si, 0.0 st
KiB Mem: 2822816 total, 1298032 used, 1524784 free, 43368 buffers
KiB Swap: 2881532 total, 0 used, 2881532 free. 558760 cached Mem

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
2724 user 20 0 654992 118492 30752 S 4.3 4.2 0:34.13 plugin-con+
2014 user 9 -11 509180 6580 4172 S 2.7 0.2 0:02.74 pulseaudio
2667 user 20 0 1053036 246956 50500 S 1.0 8.7 1:57.29 firefox
161 root 20 0 0 0 0 S 0.7 0.0 0:00.06 kworker/u8+
37 root 20 0 0 0 0 S 0.3 0.0 0:00.83 kworker/1:1
176 root 20 0 0 0 0 S 0.3 0.0 0:00.15 usb-storage
1432 root 20 0 247132 44716 19020 S 0.3 1.6 0:33.18 Xorg
2877 user 20 0 24984 1704 1208 R 0.3 0.1 0:00.20 top
1 root 20 0 33776 3156 1496 S 0.0 0.1 0:02.10 init
2 root 20 0 0 0 0 S 0.0 0.0 0:00.00 kthreadd
3 root 20 0 0 0 0 S 0.0 0.0 0:00.02 ksoftirqd/0
5 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 kworker/0:+
6 root 20 0 0 0 0 S 0.0 0.0 0:00.24 kworker/u8+
7 root 20 0 0 0 0 R 0.0 0.0 0:00.85 rcu_sched
8 root 20 0 0 0 0 S 0.0 0.0 0:00.45 rcuos/0
9 root 20 0 0 0 0 S 0.0 0.0 0:00.36 rcuos/1
10 root 20 0 0 0 0 S 0.0 0.0 0:00.00 r

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gtsfer
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Re: Mint Mate 17 64 bit freezing

Post by gtsfer » Wed Sep 03, 2014 1:41 pm

Well even your CPU is looking happy, there's not much showing there and it's not showing anything using a large % of CPU at all. All I can think of at this point is the next time it happens we could look at the log file in /var/log/syslog or others that might give a clue. There's nothing to indicate so far what could be causing it.
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fred19
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Re: Mint Mate 17 64 bit freezing

Post by fred19 » Mon Feb 01, 2016 1:10 pm

Although this post was a long while ago I still have a problem with occasional freezes, keyboard and mouse are inoperative.
Last week I fitted a new hard drive and loaded a fresh Xfce 17.3 32bit hoping this might cure but I have had three freezes since.
As requested in the last post is a copy of /var/log/syslog. I turned the computer of at the mains at 11.41.37 and restarted at 16.54

Feb 1 11:35:33 user-Aspire-T671 dbus[789]: [system] Activating service name='org.freedesktop.hostname1' (using servicehelper)
Feb 1 11:35:33 user-Aspire-T671 kernel: [ 472.686232] systemd-hostnamed[2745]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
Feb 1 11:35:33 user-Aspire-T671 dbus[789]: [system] Successfully activated service 'org.freedesktop.hostname1'
Feb 1 11:41:37 user-Aspire-T671 kernel: [ 836.526109] perf interrupt took too long (2520 > 2500), lowering kernel.perf_event_max_sample_rate to 50000
Feb 1 16:54:23 user-Aspire-T671 rsyslogd: [origin software="rsyslogd" swVersion="7.4.4" x-pid="715" x-info="http://www.rsyslog.com"] start

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austin.texas
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Re: Mint Mate 17 64 bit freezing

Post by austin.texas » Wed Feb 17, 2016 7:53 am

You can check on CPU overheating problems (clean all the dust out of the computer's innards!), and run the Memory Check listed in the Grub menu. Let that run for a long time.
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fred19
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Re: Mint Mate 17 64 bit freezing

Post by fred19 » Thu Feb 18, 2016 1:03 pm

Thank you for the reply.

Computer is clear, no dust build up on the cooling fins.

Ran memory test for 1/2 hour and it reported "pass complete no errors reported.

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Re: Mint Mate 17 64 bit freezing

Post by alek zander » Thu Feb 18, 2016 5:07 pm

what about your power supply? check main voltage +12V, +5V, +3.3V - everything has to be within +/-5% proximity.

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Re: Mint Mate 17 64 bit freezing

Post by LinuxJim » Thu Feb 18, 2016 5:28 pm

While it may look like your computer is "freezing", it may only be the mouse.

I had a similar problem some time ago. The mouse would stop working ("freeze") for 10-15 seconds and then return to normal for a few minutes, then repeat the cycle. While it was frozen, keyboard input was also disabled, as were all USB devices.

Replacing the mouse cured the problem.

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Re: Mint Mate 17 64 bit freezing

Post by robertmf » Fri Mar 04, 2016 3:11 pm

Linux Mint 17.3 64-bit MATE

kbd and mouse freeze periodically for no apparent reason :twisted:
Bug reported to 1321623@bugs.launchpad.net

Cinnamon is apparently also affected. Various forums offer "solutions", including changing the kernal ... but no satisfaction forthcoming ...

I might have to revert to something 32-bit 17.2

... in the meantime when the mouse and kbd lock, I've found using
CTRL-ALT-F2 followed by CTRL-ALT-F8 to unlock

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Re: Mint Mate 17 64 bit freezing

Post by robertmf » Fri Mar 11, 2016 2:41 pm

[SOLVED]
linux mint 17.3 64b MATE

I upgraded from 17.2 using apt-get dist-upgrade and experienced the screen/kbd freezing intermittently

Ended up downloading the image, formatting, and installing from the disc. 2 days so far completely stable

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austin.texas
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Re: Mint Mate 17 64 bit freezing

Post by austin.texas » Fri Mar 11, 2016 3:05 pm

robertmf wrote:[SOLVED]
linux mint 17.3 64b MATE

I upgraded from 17.2 using apt-get dist-upgrade and experienced the screen/kbd freezing intermittently

Ended up downloading the image, formatting, and installing from the disc. 2 days so far completely stable
apt-get dist-upgrade is not recommended. Use the Update Manager.
Mint 18.2 Cinnamon, Quad core AMD A8-3870 with Radeon HD Graphics 6550D, 8GB DDR3, Ralink RT2561/RT61 802.11g PCI
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fred19
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Re: Mint Mate 17 64 bit freezing

Post by fred19 » Tue Aug 09, 2016 3:37 pm

Every few days I was still having freezes, it might well be a coincidence but since changing from Firefox to Chromium browse six weeks ago, I have not had a single freeze.

Famous last words.

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