I have lost wi fi & all options...help please

Quick to answer questions about finding your way around Linux Mint as a new user.
Forum rules
There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions use the other forums in the support section.
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
doubletwo
Level 3
Level 3
Posts: 143
Joined: Thu Sep 17, 2015 7:21 am

I have lost wi fi & all options...help please

Post by doubletwo »

I am running Linux mint mate 17.3. Today I removed the cmos battery from my compaq presario cq60 laptop. I put it back in, and after booting it up, I have no wi fi options. The usual options of what internet you want to connect to, are not there.
The laptop is running well on wired internet, but no wi fi
I did the rfkill list all command, and it came back saying soft blocked no, hard blocked yes. I have since tried a thousand things, but i am not knowledgeable to be able to get the wi fi working again
If anyone can help me, I shall be most grateful
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
User avatar
Reorx
Level 12
Level 12
Posts: 4044
Joined: Tue Jul 07, 2009 7:14 pm
Location: SE Florida, USA

Re: I have lost wi fi & all options...help please

Post by Reorx »

Is the WiFI adapter powered on?
Full time Linux Mint user since 2011 - Currently running LM21C on multiple Dell laptops - mostly Vostro models.

Image Image Image
FreedomTruth
Level 4
Level 4
Posts: 443
Joined: Fri Sep 23, 2016 10:19 am

Re: I have lost wi fi & all options...help please

Post by FreedomTruth »

Assuming wifi is built-in, is there an option to enable it in bios?

or if it's a usb device, does the terminal command lsusb list it?
User avatar
trytip
Level 14
Level 14
Posts: 5366
Joined: Tue Jul 05, 2016 1:20 pm

Re: I have lost wi fi & all options...help please

Post by trytip »

did you push your wifi button on your laptop to OFF/ON ???
Image
User avatar
Tomgin5
Level 6
Level 6
Posts: 1029
Joined: Sat Mar 19, 2016 2:37 pm
Location: Beaverton, Oregon USA

Re: I have lost wi fi & all options...help please

Post by Tomgin5 »

If this is on about half of the laptops built, there might be a very tiny switch on the side (either) or the front of the base of the laptop.
If there is, the switch may have been bumped to the off position. I have found this switch on Dell, HP, Samsung and Toshiba computers. Personally I like them as every one that I have bought that have them work.
Last edited by Tomgin5 on Fri Sep 23, 2016 9:40 pm, edited 1 time in total.
User avatar
Tomgin5
Level 6
Level 6
Posts: 1029
Joined: Sat Mar 19, 2016 2:37 pm
Location: Beaverton, Oregon USA

Re: I have lost wi fi & all options...help please

Post by Tomgin5 »

Others have a key combination that toggle the WIFI like FN+F2.
rumpus
Level 4
Level 4
Posts: 290
Joined: Sat Jun 27, 2015 5:51 am

Re: I have lost wi fi & all options...help please

Post by rumpus »

There is an indicator light top-center on your keyboard. When the wifi is off the light is amber.
On is blue. The switch for wifi is next to the light.

Is the wifi icon still in the panel?
If so, you ma be able to right click on it and click on "nable wifi".
r
doubletwo
Level 3
Level 3
Posts: 143
Joined: Thu Sep 17, 2015 7:21 am

Re: I have lost wi fi & all options...help please

Post by doubletwo »

rumpus wrote:There is an indicator light top-center on your keyboard. When the wifi is off the light is amber.
On is blue. The switch for wifi is next to the light.

Is the wifi icon still in the panel?
If so, you ma be able to right click on it and click on "nable wifi".
r
The enable wi fi is there but greyed out, so i cant click on it
doubletwo
Level 3
Level 3
Posts: 143
Joined: Thu Sep 17, 2015 7:21 am

Re: I have lost wi fi & all options...help please

Post by doubletwo »

Tomgin5 wrote:Others have a key combination that toggle the WIFI like FN+F2.
I have tried this combination, plus hundreds of other combinations, but none have worked
doubletwo
Level 3
Level 3
Posts: 143
Joined: Thu Sep 17, 2015 7:21 am

Re: I have lost wi fi & all options...help please

Post by doubletwo »

trytip wrote:did you push your wifi button on your laptop to OFF/ON ???
No.wi fi button is on.turns blue when lap top is working
ralplpcr
Level 6
Level 6
Posts: 1096
Joined: Tue Jul 28, 2015 10:11 am

Re: I have lost wi fi & all options...help please

Post by ralplpcr »

You may wish to check in your CMOS settings (BIOS) if your networking or WIFI is enabled at that level. Removing the CMOS battery would have cleared all settings in there, and it could well have turned WIFI off by default. Another thing to check is to make sure your clock & date are set correctly. Although that shouldn't affect your ability to connect, it may cause problems with some websites once you are connected. I think most Compaq systems use F2 during POST to get into the BIOS settings, but I'm not familiar with that specific model.
doubletwo
Level 3
Level 3
Posts: 143
Joined: Thu Sep 17, 2015 7:21 am

Re: I have lost wi fi & all options...help please

Post by doubletwo »

ralplpcr wrote:You may wish to check in your CMOS settings (BIOS) if your networking or WIFI is enabled at that level. Removing the CMOS battery would have cleared all settings in there, and it could well have turned WIFI off by default. Another thing to check is to make sure your clock & date are set correctly. Although that shouldn't affect your ability to connect, it may cause problems with some websites once you are connected. I think most Compaq systems use F2 during POST to get into the BIOS settings, but I'm not familiar with that specific model.
Even though i know little about computers, i also believe the answer to this is in the BIOS. I have been in there several times, but i cant see anything that resembles turning wi-fi on, or even going back to default factory settings
WharfRat

Re: I have lost wi fi & all options...help please

Post by WharfRat »

What does this show

Code: Select all

rfkill list
doubletwo
Level 3
Level 3
Posts: 143
Joined: Thu Sep 17, 2015 7:21 am

Re: I have lost wi fi & all options...help please

Post by doubletwo »

WharfRat wrote:What does this show

Code: Select all

rfkill list
ron@ron-pc ~ $ rfkill list
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
ron@ron-pc ~ $
WharfRat

Re: I have lost wi fi & all options...help please

Post by WharfRat »

It is hardware blocked, There's some sort of hardware switch that needs to be toggled like the Fn-F2 key.
rumpus
Level 4
Level 4
Posts: 290
Joined: Sat Jun 27, 2015 5:51 am

Re: I have lost wi fi & all options...help please

Post by rumpus »

You may try
menu
control center
network connections
and check if your router is there
if it is highlight it and check if the enable wifi will work then
r
User avatar
trytip
Level 14
Level 14
Posts: 5366
Joined: Tue Jul 05, 2016 1:20 pm

Re: I have lost wi fi & all options...help please

Post by trytip »

remove the battery again and leave it out for 2 minutes (completely turn off the laptop first) after replacing the battery go back to your bios and set time and date if needed and look for something like load setup defaults save & exit

does it work with a live distro?

did you somehow maybe put the battery in backwards?
Image
doubletwo
Level 3
Level 3
Posts: 143
Joined: Thu Sep 17, 2015 7:21 am

Re: I have lost wi fi & all options...help please

Post by doubletwo »

trytip wrote:remove the battery again and leave it out for 2 minutes (completely turn off the laptop first) after replacing the battery go back to your bios and set time and date if needed and look for something like load setup defaults save & exit

does it work with a live distro?

did you somehow maybe put the battery in backwards?
No it doesn't work with a live distro
User avatar
trytip
Level 14
Level 14
Posts: 5366
Joined: Tue Jul 05, 2016 1:20 pm

Re: I have lost wi fi & all options...help please

Post by trytip »

if it doesn't run with a live distro then this is an issue for the hardware support of your laptop manufacturer. you'll need to go there or search google for something like "removed cmos batter from laptop and now wifi is gone"

everything should be in bios
Image
Locked

Return to “Beginner Questions”