Freezing

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Cwashpimp
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Freezing

Post by Cwashpimp » Sat Oct 22, 2016 1:35 am

I have a acer axc-603g-uw12 that I installed Linux mint on it kept freezing. I tried a fresh install of ubuntu and the problem is still there. So I'm pretty sure it's either a hardware conflict with Linux or its faulty hardware any suggestions on tracking it down?

Cwashpimp
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Re: Freezing

Post by Cwashpimp » Sat Oct 22, 2016 1:41 am

And it's a complete freeze have to cycle power no mouse or keyboard response.

Laurent85
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Re: Freezing

Post by Laurent85 » Sat Oct 22, 2016 5:24 am

You may boot a Live session if you can't boot into installed Mint. Open a terminal to generate the inxi report:

Code: Select all

inxi -zxxv2
Also post available drivers:

Code: Select all

ubuntu-drivers devices
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ifnotforyou
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Re: Freezing

Post by ifnotforyou » Sat Oct 22, 2016 5:09 pm

It seems it's rather frequent problem, if you search the web for "Linux Mint freeze" or just scroll down a bit on this very forum.

With me it started happening a couple of months ago on Mint 17 Cinnamon. Because of that I installed Mint 18 Cinnamon, which didn't help a bit. I guess some update ruined my old Mint 17.
It's much better on Mint 18 XFCE, I only had 4 freezes in a week.

I'm currently running LMDE, but too soon to tell yet.
Next I'll try Mint 17.2 without updates and see how that works.
(I think I already tried 17.3 and the problem was there also, but I'm not absolutely sure about that - too many distros tried recently.)

Also my old Mint 16 Cinnamon works without freezes.

ifnotforyou
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Re: Freezing

Post by ifnotforyou » Sat Oct 22, 2016 5:13 pm

BTW, no amount of updates in Mint 18 Cinnamon helped - I tried it without any updates, and I tried all 3 levels of them - with no effect on the freezing problem whatsoever.

Also tried Mint 18 XFCE version without any updates until the the first freeze and then added updates with every freeze I got. Nothing helped, but as I mentioned, with XFCE version it's much better: only 4 freezes in a week. On 18 Cinnamon I would get at least 2 a day, if not more.

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Tomgin5
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Re: Freezing

Post by Tomgin5 » Sat Oct 22, 2016 9:48 pm

I had a similar problem on 1 laptop. It was cured by reseating the connectors (SATA) on the hard drive. No problem after.

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trytip
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Re: Freezing

Post by trytip » Sun Oct 23, 2016 2:10 am

your symptoms can only mean one thing which is hardware failure. if this is a desktop tower pc open it up and give it a good air duster clean and check cables. take out your RAM and switch them around.
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Responsive
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Re: Freezing

Post by Responsive » Sun Oct 23, 2016 7:12 am

Mate helped with my freezes.

Hoser Rob
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Re: Freezing

Post by Hoser Rob » Sun Oct 23, 2016 8:28 am

Laurent85 wrote:You may boot a Live session if you can't boot into installed Mint. Open a terminal to generate the inxi report:

Code: Select all

inxi -zxxv2
Also post available drivers:

Code: Select all

ubuntu-drivers devices
Do this ... it's the only useful suggestion.

chris-LEJ
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Re: Freezing

Post by chris-LEJ » Sun Oct 23, 2016 6:31 pm

Hint: i had issues with intel i915 graphics making the system temporarily freeze...

please check /var/log/syslog immediately after freeze occation.

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