OS freezes when i close my laptop [SOLVED]

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Azzyzz
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OS freezes when i close my laptop [SOLVED]

Post by Azzyzz »

hi people

so , as in the title says my laptop a Lenovo G710 corei5 freezes every time i close it , after i open it again i can see the mouse courser on black/grey background but it wont move ,the keyboard dosent work either ,the only solution is to complete power the laptop down by holding the power button and start it again which i am a bit sick of doing ....it happens with both mint 18 and 18.1 ,anybody as an idea of what can be causing this and how to fix it ?
Last edited by Azzyzz on Sat Feb 11, 2017 9:49 am, edited 1 time in total.

NoWinBob
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Re: OS freezes when i close my laptop

Post by NoWinBob »

Is it a spinning drive or SSD?SSD's in general have issues with hibernate and sometimes with sleep.I don't use either on my laptop with an SSD as boot drive.

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Azzyzz
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Re: OS freezes when i close my laptop

Post by Azzyzz »

Itś an hdd.

NoWinBob
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Re: OS freezes when i close my laptop

Post by NoWinBob »

It was worth a try.Since my machine is HP,you may have better luck searching for other questions using Lenovo .Good luck.

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JerryF
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Re: OS freezes when i close my laptop

Post by JerryF »

What are your options in Power Management?
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Azzyzz
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Re: OS freezes when i close my laptop

Post by Azzyzz »

On battery
Dim screen after 2 minutes
Screen energy saving switch off after 5 minutes
Suspend session after 10 minutes
When laptop lid is closed suspend

On AC power(which is always)
Dim screen after 5 minutes
Screen energy saving switch off after 5 minutes
Suspend session is off
When laptop lid is closed suspend

Turned the suspend session off on AC power a few weeks ago to try to fix the problem , initially it look like it worked but just for a couple of days ,afterwards was the same again

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JerryF
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Re: OS freezes when i close my laptop

Post by JerryF »

Gee, strange. The reason I asked was that when I had installed Mint one time on an other machine, some of the options where not set at all (blank). I thought maybe you might have had the same issue.
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Azzyzz
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Re: OS freezes when i close my laptop

Post by Azzyzz »

What have the gurus to say about this?

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Azzyzz
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Re: OS freezes when i close my laptop

Post by Azzyzz »

cḿon people a little help here.....

wilbobob
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Re: OS freezes when i close my laptop

Post by wilbobob »

My Lenovo Ideapad on 17.3 xfce does that too if I set it to suspend on shutting the lid. If I set it to Do Nothing it works perfectly. I don't know why, and lack the motivation to investigate. Perhaps it would work for you too.
Go Steady, but keep going

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Azzyzz
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Re: OS freezes when i close my laptop

Post by Azzyzz »

already tried that ...works but not always

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JerryF
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Re: OS freezes when i close my laptop

Post by JerryF »

Azzyzz wrote:cḿon people a little help here.....
Just a small piece of advice. If you want questions that pertain to your situation answered more quickly, you might want to post in the "Hardware Support" forum. :)
IF your problem has been solved, please edit your ORIGINAL post and add [SOLVED] to the beginning of the Subject Line. It helps other members when browsing posts.

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Re: OS freezes when i close my laptop

Post by MintBean »

Azzyzz wrote:already tried that ...works but not always
If you mean you're laptop sometime freezes when you close the lid even if it's set to do nothing, that is very odd behaviour.

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Azzyzz
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Re: OS freezes when i close my laptop

Post by Azzyzz »

Actually after i change to do nothing when the lid is closed it is not freezing anymore , the problem is partially solved , i still would like to know what is causing this behavior and how to fix it.

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Re: OS freezes when i close my laptop [SOLVED]

Post by Cosmo. »

It probably means, that your machine has problems by restoring from suspend mode. But the really bad thing is, that with the "do nothing" option you will likely get into far bigger problems, because the machine will likely overhead with the closed lid.

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Re: OS freezes when i close my laptop [SOLVED]

Post by MintBean »

If the Lenovo is a recent release then the problem can often be solved by updating to a newer kernel.

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Azzyzz
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Re: OS freezes when i close my laptop [SOLVED]

Post by Azzyzz »

i have new kernel update in the update manager ready to be installed but its level 5 which makes feel very very uncomfortable ,not really sure if i should do it .... the truth is i`m having a lot of problems with KDE 18.1 which i didnt had before with KDE 18

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