CD/DVD drive and 3.5 floppy not detected

All Gurus once were Newbies
Forum rules
There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Please stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions prefer the other forums within the support section.
Before you post please read how to get help
Post Reply
Banzai Beagle
Level 2
Level 2
Posts: 94
Joined: Wed Jul 02, 2014 10:48 am

CD/DVD drive and 3.5 floppy not detected

Post by Banzai Beagle » Mon Sep 18, 2017 9:27 am

Since I installed Mint 18.1 neither my CD/DVD drive nor my 3.5 floppy drive is detected.

All of the libdvd stuff is installed in the Software Manager.

Any ideas on how to fix this?

User avatar
michael louwe
Level 9
Level 9
Posts: 2644
Joined: Sun Sep 11, 2016 11:18 pm

Re: CD/DVD drive and 3.5 floppy not detected

Post by michael louwe » Mon Sep 18, 2017 10:12 am

@ Banzai Beagle, .......

One time, I had a 2005 Dell Inspiron 6000 laptop and the installed LM 17 could not detect the DVD-drive. There was no Linux drivers available at the OEM website, ie only available for Windows. Somehow, I opened up the laptop, unplugged and re-plugged the DVD-drive and it suddenly worked. Please give this method a try.

User avatar
richyrich
Level 18
Level 18
Posts: 8977
Joined: Mon May 04, 2009 8:31 pm

Re: CD/DVD drive and 3.5 floppy not detected

Post by richyrich » Mon Sep 18, 2017 10:28 am

Please copy, and post here in a reply, the complete output from this terminal command: inxi -dx

User avatar
michael louwe
Level 9
Level 9
Posts: 2644
Joined: Sun Sep 11, 2016 11:18 pm

Re: CD/DVD drive and 3.5 floppy not detected

Post by michael louwe » Mon Sep 18, 2017 11:24 am

@ Banzai Beagle, .......

Since the devices worked under LM 17.1, you should stick with LM 17.1 which is supported until April 2019, ie do not use LM 18.1.

The problem may lie with a too new Linux kernel not supporting very old hardware, ie new kernels will add support for the latest/new hardware while likely dropping support for very old hardware. Eg only Linux kernel 4.10 or higher has full support for the 7th-gen Intel Kabylake processors.
LM 17.1 = kernel 3.13; LM 18.1 = kernel 4.4; LM 18.2 = kernel 4.8.

Post Reply

Return to “Newbie Questions”