what's the all diagnostic programs that is typically run to see what's wrong?

[fixingalaptop]

what's the all diagnostic programs that is typically run to see what's wrong?

mint doesnt update

[xenopeek]

Do you get an error when using Update Manager, or what?

Open the terminal program from your menu and run this diagnostic command:
inxi -Sr
And this one:
apt update
Then copy the output from these commands and share them here for us to help analyze what may be the problem. You can select and copy text from the terminal through its Edit menu.

[deepakdeshp]

You can open software Manager-->Edit-->software sources . Try choosing different sources. Some sources will not respond while system arranges sources , with the fastest source at the top. Choose the fastest source.
If this does not work check your network connection.
To check memory you have memtest in the menu as you boot the machine in the boot menu
smart is the program to test your disk once you boot into LM
Good luck

[fixingalaptop]

there was an error on startup also:

starting version 232 ERROR '/dev/disk/by-label/' did not show up after 30 secs. sh: can't access tty: job control turned off

its long

i turned it off and turned it on again, same thing

what to do now?

in these kinds of problems?

please explain in a way someone that hasn't used linux before would understand

[fixingalaptop]

anyone know what this error means?

[jimallyn]

anyone know what this error means?

Yes, it means that you should answer the questions and follow the instructions given by xenopeek, who is one of the most knowledgeable users here. After doing that, somebody will most likely be able to give you further instructions.

[fixingalaptop]

how do you open a 'terminal' if the laptop has a startup error?

[JeremyB]

Is this dual boot with Windows? You might need to disable the hybrid shutdown in Windows if you have it

[fixingalaptop]

it's not dual-boot, this is the only os on it

there's no way to get into that thing call 'bios'

none of the 'shortcuts/hotkeys' works when starting up the os

i think maybe it's been disabled by the os or something, i dunno

if you attach an external cd drive to the laptop, would it start or boot from the cd drive?

or it would not?

[jglen490]

there was an error on startup also:

starting version 232 ERROR '/dev/disk/by-label/' did not show up after 30 secs. sh: can't access tty: job control turned off

its long

i turned it off and turned it on again, same thing

what to do now?

in these kinds of problems?

please explain in a way someone that hasn't used linux before would understand

So where/when does this error show up?

[fixingalaptop]

it shows up on startup

it's still doing the same thign

when you turn on computer

it has a black box title,

gnu grub ver 2.02 beta2.36ubuntu3.9

there's 3 options

mint
adv options
sys setup

nothing in sys setup works

meaning that it goes to black screen empty

then back to teh 3 options

--

adv options i picked one of the recovery mode

and it does the same thing but with no 'error' at the start

it ends on 'rootfs ]#

and it has a blinking

_

the early part says ' : : running early hook [udev]

then 'starting version 232

and stuff that comes after that, i guess common usual things that always do dunno


---

on the black box thing on start it says

30s to auto-start at the bottom bbasically

[fixingalaptop]

So where/when does this error show up?

does that answer the question? is there something im suppose to type in to the cursor blinking thing?

[DAMIEN1307]

ok...heres my stab at this since you cant seem to get past error so cant get to the terminal...is this a HP full size laptop by any remote chance?...DAMIEN