Shutdown on installation

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Brandos1192

Shutdown on installation

Post by Brandos1192 »

I’m trying to download mint 18.2 onto a Acer Aspire E15 but as soon as I clicked install it completely shutdown my laptop and it couldn’t be turned back on for a few minutes. After a second attempt, while trying to get to the boot menu it did the same thing.

I looked through the forums to see if anyone had had similar problems but couldn’t find anything. Just wondering if anyone else has had this issue and knows anything I can try.

Thanks alot
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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Pierre
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Posts: 13224
Joined: Fri Sep 05, 2008 5:33 am
Location: Perth, AU.

Re: Shutdown on installation

Post by Pierre »

it's most likely to be an Video Issue,
but, to help work that out,, from that Live Environment's Terminal:

Code: Select all

inxi -Fxz
and copy the result, back, with your next reply.
Image
Please edit your original post title to include [SOLVED] - when your problem is solved!
and DO LOOK at those Unanswered Topics - - you may be able to answer some!.
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