Diagnostics

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ten-10
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Diagnostics

Post by ten-10 » Sat Mar 17, 2018 1:28 pm

Please Help me figure out how to run a diagnostic on my usb ports as my mouse is not working on this system anymore but works on other computers. Thanks

rickNS
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Re: Diagnostics

Post by rickNS » Sat Mar 17, 2018 2:11 pm

Could try installing "hardinfo". It's in the repo.
Mint 18 mate on 2 identical Thinkpad T420's

Mute Ant
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Re: Diagnostics

Post by Mute Ant » Sat Mar 17, 2018 7:27 pm

Can Linux can see it?
lsusb
Bus 001 Device 002: ID 0424:2504 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 046d:c52f Logitech, Inc. Unifying Receiver <----- My radio mouse USB receiver
Bus 002 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard <----- My wired keyboard
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

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phd21
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Re: Diagnostics

Post by phd21 » Sat Mar 17, 2018 7:51 pm

Hi ten-10,

I just read your post and the good replies to it. Here are my thoughts on this as well.

It would help to know more about your system setup. If you run "inxi -Fxzd" and "lsusb" from the console terminal prompt, highlight the results, copy and paste them back here, that should provide enough information.

Cordless or corded USB mouse? Have you tried another USB port? Sometimes just unplugging the USB device, waiting 10-12 secs, and plugging it back in will work.

FYI: Only use self-powered USB hubs that have their own power supply cords, do not use "passive" usb hubs without their own power supply cord.


Hope this helps ...
Phd21: Mint KDE 17.3 & 18.3, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram,256gb SDD, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

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all41
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Re: Diagnostics

Post by all41 » Sat Mar 17, 2018 7:55 pm

Sometimes plugging the usb device into different usb port wroughts miracles. Worth a try
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