Linux Mint Freezes

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harmeetCA
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Posts: 24
Joined: Fri May 26, 2017 5:50 pm

Linux Mint Freezes

Post by harmeetCA » Tue Apr 03, 2018 12:18 pm

Hi everyone,

I use this machine for web/app development purposes. I always have terminal running with code watchers (eg: webpack etc) with IDE (Visual Studio Code) running and multiple tabs on multiple browsers for testing purposes. The freezing used to happen once in a while but lately the laptop freezes multiple times a day and I am not sure why.
System Information:

Code: Select all

System:    Host: PC Kernel: 4.11.0-14-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.1 Serena
Machine:   System: Dell (portable) product: XPS 13 9360
           Mobo: Dell model: 0XTK94 v: A00
           Bios: Dell v: 1.3.4 date: 03/23/2017
CPU:       Dual core Intel Core i5-7200U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 10848
           clock speeds: max: 3100 MHz 1: 3014 MHz 2: 3099 MHz 3: 3099 MHz
           4: 3099 MHz
Graphics:  Card: Intel Device 5916 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 driver: intel
           Resolution: 1920x1080@59.93hz, 1920x1080@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics 620 (Kabylake GT2)
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card Intel Device 9d71 driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.11.0-14-generic
Network:   Card-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter
           driver: ath10k_pci bus-ID: 3a:00.0
           IF: wlp58s0 state: down mac: <filter>
           Card-2: Atheros usb-ID: 001-003
           IF: null-if-id state: N/A speed: N/A duplex: N/A mac: N/A
Drives:    HDD Total Size: NA (-) ID-1: /dev/nvme0n1 model: N/A size: 256.1GB
Partition: ID-1: / size: 226G used: 108G (51%) fs: ext4 dev: /dev/dm-0
           ID-2: /boot size: 473M used: 396M (89%) fs: ext2 dev: /dev/nvme0n1p2
           ID-3: swap-1 size: 8.47GB used: 0.00GB (0%) fs: swap dev: /dev/dm-2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 60.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 265 Uptime: 7 min Memory: 5859.9/7866.5MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35
           
== cpu-microcode.py ==
driver   : intel-microcode - distro free
 
Any help is appreciated, thanks.

deepakdeshp
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Posts: 6271
Joined: Sun Aug 09, 2015 10:00 am

Re: Linux Mint Freezes

Post by deepakdeshp » Thu Apr 05, 2018 3:52 pm

Please get memory tested in grub as memtest and your disk with SMART
https://help.ubuntu.com/community/Smartmontools
If possible open the machine blow the dust and see that fans are working properly
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
Regards,
Deepak

I am using Mint 19.2 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

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michael louwe
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Posts: 3300
Joined: Sun Sep 11, 2016 11:18 pm

Re: Linux Mint Freezes

Post by michael louwe » Thu Apr 05, 2018 4:44 pm

Install Linux kernel 4.13 or above.

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MrEen
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Posts: 5867
Joined: Mon Jun 12, 2017 8:39 pm

Re: Linux Mint Freezes

Post by MrEen » Thu Apr 05, 2018 4:51 pm

You might need to purge some older kernels first. Not much space left on /boot.

bally1001
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Posts: 41
Joined: Sun Aug 20, 2017 8:54 am

Re: Linux Mint Freezes

Post by bally1001 » Thu Apr 12, 2018 11:19 am

I have been suffering from this very problem too....In fact half way through writing this it froze....It only happens during on-line activity.....My OS is Mint 18:2 on an SSD.....On PJOTR's advice subsequent to a previous post (YouTube) I updated the kernal to the latest 4.4.0-119, checked its installation in the terminal, kept the older one just in case (there are no others) and made sure I keep the window size down.....But still the OS freezes with increased regularity. Even after re-boot, which should clear memory, the system is still slow. I have to remove the power supply for around ten minutes before start up. Temperature is OK.

It's a bit of a nuisance and any help would be appreciated.

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