[SOLVED] Black screen after AMD drivers' update

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Daniel_AYA-AZZ
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Re: Black screen after AMD drivers' update

Post by Daniel_AYA-AZZ » Sun Apr 08, 2018 7:00 pm

Ok, there you go:

Code: Select all

soldier@daniel-GA-MA78GM-US2H ~ $ ls -ls /etc/init.d/
total 360
 4 -rwxr-xr-x 1 root root  2243 Feb  9  2016 acpid
 8 -rwxr-xr-x 1 root root  5336 Apr 14  2016 alsa-utils
 4 -rwxr-xr-x 1 root root  2014 Dec 28  2014 anacron
 8 -rwxr-xr-x 1 root root  6223 Mar  3  2017 apparmor
 4 -rwxr-xr-x 1 root root  2802 Jan  2 18:06 apport
 4 -rwxr-xr-x 1 root root  2401 Nov  4  2015 avahi-daemon
 4 -rwxr-xr-x 1 root root  1322 Feb 21  2016 binfmt-support
 4 -rwxr-xr-x 1 root root  2968 Mar  1  2016 bluetooth
 4 -rwxr-xr-x 1 root root  1275 Jan 19  2016 bootmisc.sh
 4 -rwxr-xr-x 1 root root  2125 Apr 27  2016 brltty
 4 -rwxr-xr-x 1 root root  3565 Sep 14  2015 cgmanager
 4 -rwxr-xr-x 1 root root  3354 Sep 14  2015 cgproxy
 4 -rwxr-xr-x 1 root root  3807 Jan 19  2016 checkfs.sh
 4 -rwxr-xr-x 1 root root  1098 Jan 19  2016 checkroot-bootclean.sh
12 -rwxr-xr-x 1 root root  9353 Jan 19  2016 checkroot.sh
 4 -rwxr-xr-x 1 root root  1343 Apr  4  2016 console-setup
 4 -rwxr-xr-x 1 root root  2489 May  6  2012 cpufrequtils
 4 -rwxr-xr-x 1 root root  3049 Apr  5  2016 cron
 4 -rwxr-xr-x 1 root root   937 Mar 28  2015 cryptdisks
 4 -rwxr-xr-x 1 root root   896 Mar 28  2015 cryptdisks-early
 4 -rwxr-xr-x 1 root root  2816 Feb 13  2016 cups
 4 -rwxr-xr-x 1 root root  1961 Feb 13  2016 cups-browsed
 4 -rwxr-xr-x 1 root root  2813 Dec  2  2015 dbus
 4 -rwxr-xr-x 1 root root  1172 Oct 23  2015 dns-clean
 4 -rwxr-xr-x 1 root root  1105 Nov  5 11:05 grub-common
 4 -rwxr-xr-x 1 root root  1336 Jan 19  2016 halt
 4 -rwxr-xr-x 1 root root  3060 Oct 29  2012 hddtemp
 4 -rwxr-xr-x 1 root root  1423 Jan 19  2016 hostname.sh
 4 -rwxr-xr-x 1 root root  3809 Mar 12  2016 hwclock.sh
 4 -rwxr-xr-x 1 root root  2372 Apr 11  2016 irqbalance
 4 -rwxr-xr-x 1 root root  3102 Mar 10  2016 kerneloops
 4 -rwxr-xr-x 1 root root  1804 Apr  4  2016 keyboard-setup
 4 -rwxr-xr-x 1 root root  1300 Jan 19  2016 killprocs
 4 -rwxr-xr-x 1 root root  2087 Dec 20  2015 kmod
 4 -rwxr-xr-x 1 root root  3431 Mar 31  2017 lightdm
 4 -rwxr-xr-x 1 root root   869 Feb  6  2011 lm-sensors
 8 -rwxr-xr-x 1 root root  6912 May  6  2012 loadcpufreq
 4 -rwxr-xr-x 1 root root   695 Oct 30  2015 lvm2
 4 -rwxr-xr-x 1 root root   571 Oct 30  2015 lvm2-lvmetad
 4 -rwxr-xr-x 1 root root   586 Oct 30  2015 lvm2-lvmpolld
 4 -rwxr-xr-x 1 root root   428 Aug 30  2017 mintsystem
 4 -rwxr-xr-x 1 root root   703 Jan 19  2016 mountall-bootclean.sh
 4 -rwxr-xr-x 1 root root  2301 Jan 19  2016 mountall.sh
 4 -rwxr-xr-x 1 root root  1461 Jan 19  2016 mountdevsubfs.sh
 4 -rwxr-xr-x 1 root root  1564 Jan 19  2016 mountkernfs.sh
 4 -rwxr-xr-x 1 root root   711 Jan 19  2016 mountnfs-bootclean.sh
 4 -rwxr-xr-x 1 root root  2456 Jan 19  2016 mountnfs.sh
 8 -rwxr-xr-x 1 root root  4771 Jul 19  2015 networking
 4 -rwxr-xr-x 1 root root  1757 Jan 11  2017 network-manager
 4 -rwxr-xr-x 1 root root  1560 Sep  5  2017 ntp
 4 -rwxr-xr-x 1 root root  1581 Oct 15  2015 ondemand
12 -rwxr-xr-x 1 root root 10240 Jan 21  2016 openvpn
 4 -rwxr-xr-x 1 root root  1366 Sep  4  2016 plymouth
 4 -rwxr-xr-x 1 root root   752 Sep  4  2016 plymouth-log
 4 -rwxr-xr-x 1 root root   612 Jan 27  2016 pppd-dns
 4 -rwxr-xr-x 1 root root  1192 Sep  6  2015 procps
 8 -rwxr-xr-x 1 root root  6366 Jan 19  2016 rc
 4 -rwxr-xr-x 1 root root   820 Jan 19  2016 rc.local
 4 -rwxr-xr-x 1 root root   117 Jan 19  2016 rcS
 4 -rw-r--r-- 1 root root  2427 Jan 19  2016 README
 4 -rwxr-xr-x 1 root root   661 Jan 19  2016 reboot
 8 -rwxr-xr-x 1 root root  4149 Nov 23  2015 resolvconf
 8 -rwxr-xr-x 1 root root  4355 Jul 10  2014 rsync
 4 -rwxr-xr-x 1 root root  2796 Feb  3  2016 rsyslog
 4 -rwxr-xr-x 1 root root  2522 Jul 10  2015 saned
 4 -rwxr-xr-x 1 root root  3927 Jan 19  2016 sendsigs
 4 -rwxr-xr-x 1 root root   597 Jan 19  2016 single
 4 -rw-r--r-- 1 root root  1087 Jan 19  2016 skeleton
 4 -rwxr-xr-x 1 root root  2117 Feb 18  2016 speech-dispatcher
 4 -rwxr-xr-x 1 root root  1154 Jan 29  2016 thermald
 8 -rwxr-xr-x 1 root root  6087 Apr 12  2016 udev
 4 -rwxr-xr-x 1 root root  2049 Aug  7  2014 ufw
 4 -rwxr-xr-x 1 root root  2737 Jan 19  2016 umountfs
 4 -rwxr-xr-x 1 root root  2202 Jan 19  2016 umountnfs.sh
 4 -rwxr-xr-x 1 root root  1879 Jan 19  2016 umountroot
 4 -rwxr-xr-x 1 root root  3111 Jan 19  2016 urandom
 4 -rwxr-xr-x 1 root root  1306 Jun 14  2017 uuidd
 4 -rwxr-xr-x 1 root root  2757 Nov 10  2015 x11-common

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WharfRat
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Re: Black screen after AMD drivers' update

Post by WharfRat » Sun Apr 08, 2018 7:20 pm

Unfortunately another brick wall :(

What does aptitude search ~U return :?:
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Daniel_AYA-AZZ
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Re: Black screen after AMD drivers' update

Post by Daniel_AYA-AZZ » Sun Apr 08, 2018 7:30 pm

Um... Nothing? I mean, there appears some percentages and go quickly. The only one I was able to read was Building tag database.

Look, WharfRat, you have helped me a lot and I'm grateful (really grateful), but we're wasting our time here. I don't want to neglect my studies because of trying to find a way to fix this and I don't want you to slam your head against the keyboard every time I tell you something is not working. If you have any idea in your mind, I'll apply it as soon as I have time and give you what I find, but for now, I guess we should take a break.

I can access my computer through recovery mode, use a flash drive, use LibreOffice and such. I can't watch videos or play video games, but as my primary goal with this faithful but old tin can is to use it to study and write essays, I guess there is no much point in getting crazy over this. I mean it. It's a burden for me seeing all the time you have spent on my problem... :(

P.S.: Can I erase the second user now or we need it for further tests?

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Re: Black screen after AMD drivers' update

Post by WharfRat » Sun Apr 08, 2018 7:43 pm

Daniel_AYA-AZZ wrote:
Sun Apr 08, 2018 7:30 pm
Um... Nothing? I mean, there appears some percentages and go quickly. The only one I was able to read was Building tag database.

Look, WharfRat, you have helped me a lot and I'm grateful (really grateful), but we're wasting our time here. I don't want to neglect my studies because of trying to find a way to fix this and I don't want you to slam your head against the keyboard every time I tell you something is not working. If you have any idea in your mind, I'll apply it as soon as I have time and give you what I find, but for now, I guess we should take a break.

I can access my computer through recovery mode, use a flash drive, use LibreOffice and such. I can't watch videos or play video games, but as my primary goal with this faithful but old tin can is to use it to study and write essays, I guess there is no much point in getting crazy over this. I mean it. It's a burden for me seeing all the time you have spent on my problem... :(
I hate to be beaten by this, but I was approaching the point of throwing in the towel and recommending reinstalling.

It would be good to know the cause of this as I'm sure this will happen again with another user in the not too distant future.

The issue is the video driver for your graphics card is not loading during normal boot and vesa is being used when booted to recovery.

I just don't know where else to look :?

One last thing, if you should boot normally again then boot recovery, paste back the /var/log/Xorg.0.log and /var/log/Xorg.0.log.old using

cat /var/log/Xorg.0.log|pastebin and cat /var/log/Xorg.0.log.old|pastebin and paste back the links returned by pastebin.

And don't install anything other than repo packages :wink:
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Daniel_AYA-AZZ
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Re: Black screen after AMD drivers' update

Post by Daniel_AYA-AZZ » Sun Apr 08, 2018 8:17 pm

Well, I got this

Code: Select all

daniel-GA-MA78GM-US2H daniel # cat /var/log/Xorg.0.log|pastebin
Error: Got Net::HTTPUnauthorized from gist: {"message":"Requires authentication","documentation_url":"https://developer.github.com/v3/gists/#create-a-gist"}
and

Code: Select all

daniel-GA-MA78GM-US2H daniel # cat /var/log/Xorg.0.log.old|pastebin
Error: Got Net::HTTPUnauthorized from gist: {"message":"Requires authentication","documentation_url":"https://developer.github.com/v3/gists/#create-a-gist"}
but I'm still in recovery mode, not normal boot.

Even though you said that the problem might be the video driver, why shouldn't I reinstall Linux? I mean, the only reason I didn't do that before is because I don't know how. In fact, I installed Linux after a series of problems with bluescreens in Windows 7, to the point it was to unstable to even open Word. A friend recommended me Linux as a last resort to make it last longer until I earned enough money for a replacement. And I kind of liked Linux this few weeks I've been using it. The only drawback where video games, but for everything else worked perfectly for me... I don't know if that gives you a clue or not. I doubt that it's connected, especially because it should have failed earlier if the problem have to do with the old Windows' bluescreens. Some of the Program Files from Windows are still here as I formated another disk to install Linux. I never touched the files, despite the fact that they were already useless. Does anything of this helps?

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WharfRat
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Re: Black screen after AMD drivers' update

Post by WharfRat » Sun Apr 08, 2018 8:32 pm

Well, pastebin is still broken so we're out of luck there.
Even though you said that the problem might be the video driver, why shouldn't I reinstall Linux?
I never said not to reinstall :?

I wrote
I was approaching the point of throwing in the towel and recommending reinstalling
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Re: Black screen after AMD drivers' update

Post by Daniel_AYA-AZZ » Sun Apr 08, 2018 8:35 pm

No, no, I understood. What I meant was: at this point, wouldn't be easier to just reinstall everything and see if this cleans whatever that got installed here and messed up with the system, at least as a temporal resource?

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Re: Black screen after AMD drivers' update

Post by WharfRat » Sun Apr 08, 2018 8:41 pm

What do you mean by "just reinstall everything"

I show 2,631 packages installed on my end.

It takes about 20 minutes to install from the live media :?
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Re: Black screen after AMD drivers' update

Post by Daniel_AYA-AZZ » Sun Apr 08, 2018 8:53 pm

Sorry, I said it wrong. I mean, normally, when I reinstalled an OS (like I used to do with Windows), I also formatted the hard disks and everything in them. This (mostly) cleaned the system from any drivers, programs and malware. Is there a way in which I could reinstall Linux, formatting everything so the system just uses the default drivers? I hope I'm making myself clear... :?

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Re: Black screen after AMD drivers' update

Post by WharfRat » Sun Apr 08, 2018 8:54 pm

Daniel_AYA-AZZ wrote:
Sun Apr 08, 2018 8:53 pm
Sorry, I said it wrong. I mean, normally, when I reinstalled an OS (like I used to do with Windows), I also formatted the hard disks and everything in them. This (mostly) cleaned the system from any drivers, programs and malware. Is there a way in which I could reinstall Linux, formatting everything so the system just uses the default drivers? I hope I'm making myself clear... :?
Well yes, reinstalling from the live media.
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Re: Black screen after AMD drivers' update

Post by Daniel_AYA-AZZ » Sun Apr 08, 2018 8:59 pm

Alright, I found a guide to reinstall Linux (https://www.techradar.com/news/software ... ux-1301262). First, I'll back up everything. Then I'll read it thoroughly. Tomorrow I'll see if this works. Wish me luck!

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Re: Black screen after AMD drivers' update

Post by WharfRat » Sun Apr 08, 2018 9:02 pm

Daniel_AYA-AZZ wrote:
Sun Apr 08, 2018 8:59 pm
Wish me luck!
You got it :wink:
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Re: Black screen after AMD drivers' update

Post by WharfRat » Sun Apr 08, 2018 9:36 pm

If you're still awake what does this return lsinitramfs /boot/initrd.img-4.13.0-38-generic|grep lib\/modules|egrep 'amd|radeon|fglrx'
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Re: Black screen after AMD drivers' update

Post by Daniel_AYA-AZZ » Mon Apr 09, 2018 7:05 pm

Here you go:

Code: Select all

daniel-GA-MA78GM-US2H daniel # lsinitramfs /boot/initrd.img-4.13.0-38-generic|grep lib\/modules|egrep 'amd|radeon|fglrx'
lib/modules/4.13.0-38-generic/kernel/drivers/iommu/amd_iommu_v2.ko
lib/modules/4.13.0-38-generic/kernel/drivers/ata/pata_amd.ko
lib/modules/4.13.0-38-generic/kernel/drivers/gpu/drm/amd
lib/modules/4.13.0-38-generic/kernel/drivers/gpu/drm/amd/amdkfd
lib/modules/4.13.0-38-generic/kernel/drivers/gpu/drm/amd/amdkfd/amdkfd.ko
lib/modules/4.13.0-38-generic/kernel/drivers/gpu/drm/amd/amdgpu
lib/modules/4.13.0-38-generic/kernel/drivers/gpu/drm/amd/amdgpu/amdgpu.ko
lib/modules/4.13.0-38-generic/kernel/drivers/gpu/drm/radeon
lib/modules/4.13.0-38-generic/kernel/drivers/gpu/drm/radeon/radeon.ko
lib/modules/4.13.0-38-generic/kernel/drivers/net/phy/amd.ko
lib/modules/4.13.0-38-generic/kernel/drivers/net/ethernet/amd
lib/modules/4.13.0-38-generic/kernel/drivers/net/ethernet/amd/pcnet32.ko
lib/modules/4.13.0-38-generic/kernel/drivers/net/ethernet/amd/xgbe
lib/modules/4.13.0-38-generic/kernel/drivers/net/ethernet/amd/xgbe/amd-xgbe.ko
lib/modules/4.13.0-38-generic/kernel/drivers/net/ethernet/amd/nmclan_cs.ko
lib/modules/4.13.0-38-generic/kernel/drivers/net/ethernet/amd/amd8111e.ko
lib/modules/4.13.0-38-generic/kernel/drivers/gpio/gpio-amdpt.ko
lib/modules/4.13.0-38-generic/kernel/drivers/gpio/gpio-amd8111.ko
By the way, the Live CD to install Linux doesn't work. It gives me the same black screen like when I try to boot it normally. So I'm basically stuck and can't even reinstall Linux.

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Re: Black screen after AMD drivers' update

Post by WharfRat » Mon Apr 09, 2018 7:27 pm

Try changing the linux line you changed yesterday to this

linux /boot/vmlinuz-4.13.0-38-generic root=UUID=cb3eb59a-2177-463c-b456-4179da16c70b ro debug=vt nomodeset

Make sure yo do the correct one as you did here viewtopic.php?f=90&t=267203&start=40#p1455509

After you boot, if it fails again when you get back to recovery paste back the links returned by:

cat /var/log/Xorg.0.log | nc termbin.com 9999 and cat /var/log/Xorg.0.log.old| nc termbin.com 9999

I'd like to see the logs.
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Re: Black screen after AMD drivers' update

Post by Daniel_AYA-AZZ » Mon Apr 09, 2018 8:12 pm

Alright, that was weird. The computer booted in something called Fallback mode (which I assume is the same as recovery mode). I didn't touch anything, it booted normally like that, without me using GRUB nor anything.

This is what cat /var/log/Xorg.0.log | nc termbin.com 9999 and cat /var/log/Xorg.0.log.old| nc termbin.com 9999 throw respectively:

Code: Select all

daniel-GA-MA78GM-US2H daniel # cat /var/log/Xorg.0.log | nc termbin.com 9999
http://termbin.com/xb94
daniel-GA-MA78GM-US2H daniel # cat /var/log/Xorg.0.log.old| nc termbin.com 9999
http://termbin.com/hy4a7

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Re: Black screen after AMD drivers' update

Post by WharfRat » Mon Apr 09, 2018 8:49 pm

So it did boot :shock:

If you're still in that normal boot, paste back inxi -Fzrxxx

If you're not wait until you boot normally again.
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Re: Black screen after AMD drivers' update

Post by Daniel_AYA-AZZ » Mon Apr 09, 2018 9:20 pm

Like I said, this is weird. It's not a normal boot at all, but it does automatically. I don't have to hold shift and choose the advance option of running Linux in recovery mode. Should I use nxi -Fzrxxx anyway?

I'll try to see if I can upload another video between tomorrow or Wednesday, so you can see how it happens.

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Re: Black screen after AMD drivers' update

Post by WharfRat » Mon Apr 09, 2018 9:32 pm

It's inxi -Fzrxxx

I'd like to see some of the system specs.

Also paste back the results of /usr/lib/nux/unity_support_test -p
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Re: Black screen after AMD drivers' update

Post by Daniel_AYA-AZZ » Tue Apr 10, 2018 8:41 am

WharfRat wrote:
Mon Apr 09, 2018 9:32 pm
It's inxi -Fzrxxx
Thanks for the correction! Here you have:

Code: Select all

daniel-GA-MA78GM-US2H daniel # inxi -Fzrxxx
System:    Host: daniel-GA-MA78GM-US2H Kernel: 4.13.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: N/A info: mate-panel dm: lightdm
           Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: Gigabyte model: GA-MA78GM-US2H v: x.x
           Bios: Award v: F3 date: 03/11/2009
CPU:       Quad core AMD Phenom 9650 (-MCP-) cache: 2048 KB
           flags: (lm nx sse sse2 sse3 sse4a svm) bmips: 18484
           clock speeds: min/max: 1150/2300 MHz 1: 1150 MHz 2: 1150 MHz
           3: 1150 MHz 4: 1150 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Barts XT [Radeon HD 6870]
           bus-ID: 01:00.0 chip-ID: 1002:6738
           Display Server: X.org 1.18.4 drivers: ati,vesa (unloaded: fbdev,radeon)
           tty size: 80x24 Advanced Data: N/A for root
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Barts HDMI Audio [Radeon HD 6800 Series]
           driver: snd_hda_intel bus-ID: 01:00.1 chip-ID: 1002:aa88
           Card-2 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA)
           driver: snd_hda_intel bus-ID: 00:14.2 chip-ID: 1002:4383
           Sound: Advanced Linux Sound Architecture v: k4.13.0-38-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: de00
           bus-ID: 02:00.0 chip-ID: 10ec:8168
           IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
           Card-2: Ralink RT2561/RT61 802.11g PCI
           driver: rt61pci v: 2.3.0 bus-ID: 03:06.0 chip-ID: 1814:0301
           IF: wlp3s6 state: down mac: <filter>
Drives:    HDD Total Size: 2320.5GB (3.3% used)
           ID-1: /dev/sda model: WDC_WD20EZRX size: 2000.4GB serial: WD-WMC4N2460377 temp: 29C
           ID-2: /dev/sdb model: SAMSUNG_HD322HJ size: 320.1GB serial: S17AJ9CS602057 temp: 21C
Partition: ID-1: / size: 289G used: 68G (25%) fs: ext4 dev: /dev/sdb1
           ID-2: swap-1 size: 4.83GB used: 0.00GB (0%) fs: swap dev: /dev/sdb5
RAID:      System: supported: N/A
           No RAID devices: /proc/mdstat, md_mod kernel module present
           Unused Devices: none
Sensors:   System Temperatures: cpu: 35.5C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Repos:     Active apt sources in file: /etc/apt/sources.list.d/gencfsm-ppa-xenial.list
           deb http://ppa.launchpad.net/gencfsm/ppa/ubuntu xenial main
           deb-src http://ppa.launchpad.net/gencfsm/ppa/ubuntu xenial main
           Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
           deb http://mirrors.evowise.com/linuxmint/packages sylvia main upstream import backport
           deb http://ny-mirrors.evowise.com/ubuntu xenial main restricted universe multiverse
           deb http://ny-mirrors.evowise.com/ubuntu xenial-updates main restricted universe multiverse
           deb http://ny-mirrors.evowise.com/ubuntu xenial-backports main restricted universe multiverse
           deb http://security.ubuntu.com/ubuntu/ xenial-security main restricted universe multiverse
           deb http://archive.canonical.com/ubuntu/ xenial partner
           Active apt sources in file: /etc/apt/sources.list.d/steam.list
           deb [arch=amd64,i386] http://repo.steampowered.com/steam/ precise steam
           deb-src [arch=amd64,i386] http://repo.steampowered.com/steam/ precise steam
           Active apt sources in file: /etc/apt/sources.list.d/xorg-edgers-ppa-xenial.list
           deb http://ppa.launchpad.net/xorg-edgers/ppa/ubuntu xenial main
           deb-src http://ppa.launchpad.net/xorg-edgers/ppa/ubuntu xenial main
Info:      Processes: 192 Uptime: 38 min Memory: 1171.2/4448.6MB
           Init: systemd v: 229 runlevel: 5 default: 2 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481 running in bash) inxi: 2.2.35 
daniel-GA-MA78GM-US2H daniel # /usr/lib/nux/unity_support_test -p
X Error of failed request:  BadValue (integer parameter out of range for operation)
  Major opcode of failed request:  154 (GLX)
  Minor opcode of failed request:  3 (X_GLXCreateContext)
  Value in failed request:  0x0
  Serial number of failed request:  25
  Current serial number in output stream:  26
Sorry if I take too long to answer. I've got two exams between this afternoon and tomorrow's, so I'll seldom connect.

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