Cannot pair Bluetooth Headphones (Using Blueman)

All Gurus once were Newbies
Forum rules
There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Please stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions prefer the other forums within the support section.
Before you post please read how to get help
Post Reply
T on Mint
Level 1
Level 1
Posts: 5
Joined: Wed Apr 18, 2018 3:53 pm

Cannot pair Bluetooth Headphones (Using Blueman)

Post by T on Mint » Tue Apr 24, 2018 12:05 pm

Hello! Thank's for your help!

I'm completely new to Linux Mint. Just dual-booted it alongside Windows 10 on my laptop this morning. Learning more and more as the day goes on.

My problem is that I cannot pair my Bluetooth headphones. The headphones pair when I use Windows 10 on the same laptop.

After googling the problem I tried using Blueman instead of Blueberry. Using Blueman, I see that my bluetooth device is recognized. However, after selecting the device I cannot get it to pair.

I'll be watching this thread and can provide any info to help you help me ASAP! Thanks again!


Edit:
Additional information:

Certain bluetooth devices do connect to Blueman (one bluetooth speaker connects, however my headphones do not).
Last edited by T on Mint on Tue Apr 24, 2018 3:54 pm, edited 1 time in total.


User avatar
phd21
Level 16
Level 16
Posts: 6982
Joined: Thu Jan 09, 2014 9:42 pm
Location: Florida

Re: Cannot pair Bluetooth Headphones (Using Blueman)

Post by phd21 » Tue Apr 24, 2018 2:05 pm

Hi "T on Mint",

It would help to know more about your system setup. If you run "inxi -Fxzd" and "lsusb" from the console terminal prompt, highlight the results, copy and paste them back here, that should provide enough information.
Phd21: Mint KDE 17.3 & 18.3, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram,256gb SDD, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

T on Mint
Level 1
Level 1
Posts: 5
Joined: Wed Apr 18, 2018 3:53 pm

Re: Cannot pair Bluetooth Headphones (Using Blueman)

Post by T on Mint » Tue Apr 24, 2018 2:25 pm

@phd21

Running inxi Fxzd

CPU: Dual core Intel Core i5-6200U (-HT-MCP-) cache: 3072 KB bmips: 9600
clock speeds: max: 2800 MHz 1: 500 MHz 2: 500 MHz 3: 500 MHz
4: 500 MHz
CPU Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt cmov
constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
epb ept erms est f16c flexpriority fma fpu fsgsbase fxsr ht hwp
hwp_act_window hwp_epp hwp_notify ida intel_pt invpcid
invpcid_single lahf_lm lm mca mce mmx monitor movbe mpx msr mtrr
nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs
pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good
retpoline rsb_ctxsw sdbg sep smap smep spec_ctrl ss sse sse2 sse4_1
sse4_2 ssse3 syscall tm tm2 tpr_shadow tsc tsc_adjust
tsc_deadline_timer tsc_known_freq vme vmx vnmi vpid x2apic xgetbv1
xsave xsavec xsaveopt xsaves xtopology xtpr
Drives: HDD Total Size: 1000.2GB (1.7% used)
ID-1: /dev/sda model: TOSHIBA_MQ01ABD1 size: 1000.2GB
Optical: /dev/sr0 model: HL-DT-ST DVDRAM GUE0N
rev: T.02 dev-links: cdrom,cdrw,dvd,dvdrw
Features: speed: 24x multisession: yes
audio: yes dvd: yes rw: cd-r,cd-rw,dvd-r,dvd-ram state: running


Running lsusb returns this error:

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:0821 Realtek Semiconductor Corp.
Bus 001 Device 003: ID 04f2:b581 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

@ Lord Baltar, i'll check your link out and post if I find answers

User avatar
phd21
Level 16
Level 16
Posts: 6982
Joined: Thu Jan 09, 2014 9:42 pm
Location: Florida

Re: Cannot pair Bluetooth Headphones (Using Blueman)

Post by phd21 » Tue Apr 24, 2018 3:25 pm

Hi "T on Mint"

Need the complete results of the "inxi -Fxzd" run as a regular user not with "sudo" which is totally safe to do; you can leave out the very first result of host name if you are concerned about that for some reason, but still need everything else including kernel info etc...

The results should look like this:

Code: Select all

inxi -Fxzd
System:    Host: XXXXXXXXX Kernel: 4.14.12-041412-generic x86_64 (64 bit gcc: 7.2.0)
           Desktop: KDE Plasma 5.8.9 (Qt 5.6.1) Distro: Linux Mint 18.3 Sylvia
Machine:   System: Dell product: OptiPlex 780
           Mobo: Dell model: 0DFRFW v: A01 Bios: Dell v: A15 date: 08/06/2013
CPU:       Dual core Intel Core2 Duo E8400 (-MCP-) cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 ssse3 vmx) bmips: 11969
           clock speeds: max: 2992 MHz 1: 2992 MHz 2: 2992 MHz
Graphics:  Card: Intel 4 Series Integrated Graphics Controller bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1440x900@59.89hz
           GLX Renderer: Mesa DRI Intel Q45/Q43 GLX Version: 2.1 Mesa 17.2.8 Direct Rendering: Yes
Audio:     Card-1 Intel 82801JD/DO (ICH10 Family) HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Logitech Webcam C270 driver: USB Audio usb-ID: 001-005
           Sound: Advanced Linux Sound Architecture v: k4.14.12-041412-generic
Network:   Card-1: Intel 82567LM-3 Gigabit Network Connection
           driver: e1000e v: 3.2.6-k port: ece0 bus-ID: 00:19.0
           IF: enp0s25 state: down mac: <filter>
           Card-2: Ralink RT2870 Wireless Adapter driver: rt2800usb v: 2.3.0 usb-ID: 002-002
           IF: wlx00c0ca1deb38 state: N/A mac: N/A
Drives:    HDD Total Size: 416.1GB (33.4% used) ID-1: /dev/sda model: SPCC_Solid_State size: 256.1GB
           ID-2: /dev/sdb model: WDC_WD1600BEKT size: 160.0GB
           Optical-1: /dev/sr0 model: TEAC DVD-ROM DV-28SW rev: D.2F dev-links: cdrom
           Features: speed: 24x multisession: yes audio: yes dvd: yes rw: none state: running
           Optical-2: /dev/sr1 model: N/A rev: N/A dev-links: cdrw,dvd,dvdrw
           Features: speed: 24x multisession: yes audio: yes dvd: yes rw: cd-r,cd-rw,dvd-r,dvd-ram state: N/A
Partition: ID-1: / size: 120G used: 100G (88%) fs: ext4 dev: /dev/sda3
           ID-2: swap-1 size: 5.16GB used: 2.89GB (56%) fs: swap dev: /dev/sda5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 76.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 301 Uptime: 1 day Memory: 3179.6/3776.9MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
           
Phd21: Mint KDE 17.3 & 18.3, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram,256gb SDD, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

T on Mint
Level 1
Level 1
Posts: 5
Joined: Wed Apr 18, 2018 3:53 pm

Re: Cannot pair Bluetooth Headphones (Using Blueman)

Post by T on Mint » Tue Apr 24, 2018 3:29 pm

I attempted to backup my files as the first steps say to do. However, after entering the backup directories the terminal responds saying no such directory was found. Sadly, I don't know how to go about finding the files this guide is telling me to backup, and don't want going on and attempting the rest of the guide without those backups.

T on Mint
Level 1
Level 1
Posts: 5
Joined: Wed Apr 18, 2018 3:53 pm

Re: Cannot pair Bluetooth Headphones (Using Blueman)

Post by T on Mint » Tue Apr 24, 2018 3:35 pm

@phd21 How's this? Figured out how to format it better

Code: Select all

System:    Host: t-Lenovo-ideapad-110-15ISK Kernel: 4.13.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   System: LENOVO product: 80UD v: Lenovo ideapad 110-15ISK
           Mobo: LENOVO model: Lenovo ideapad 1 v: SDK0J40700 WIN
           Bios: LENOVO v: 1TCN19WW(V2.00) date: 08/09/2016
CPU:       Dual core Intel Core i5-6200U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9600
           clock speeds: max: 2800 MHz 1: 500 MHz 2: 500 MHz 3: 500 MHz
           4: 500 MHz
Graphics:  Card: Intel Sky Lake Integrated Graphics bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1366x768@59.97hz
           GLX Renderer: Mesa DRI Intel HD Graphics 520 (Skylake GT2)
           GLX Version: 3.0 Mesa 17.2.8 Direct Rendering: Yes
Audio:     Card Intel Sunrise Point-LP HD Audio
           driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.13.0-38-generic
Network:   Card-1: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
           driver: r8169 v: 2.3LK-NAPI port: 5000 bus-ID: 01:00.0
           IF: enp1s0 state: down mac: <filter>
           Card-2: Realtek RTL8821AE 802.11ac PCIe Wireless Network Adapter
           driver: rtl8821ae port: 4000 bus-ID: 02:00.0
           IF: wlp2s0 state: up mac: <filter>
Drives:    HDD Total Size: 1000.2GB (1.7% used)
           ID-1: /dev/sda model: TOSHIBA_MQ01ABD1 size: 1000.2GB
           Optical: /dev/sr0 model: HL-DT-ST DVDRAM GUE0N
           rev: T.02 dev-links: cdrom,cdrw,dvd,dvdrw
           Features: speed: 24x multisession: yes
           audio: yes dvd: yes rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition: ID-1: / size: 32G used: 8.7G (29%) fs: ext4 dev: /dev/sda8
           ID-2: swap-1 size: 8.46GB used: 0.00GB (0%) fs: swap dev: /dev/sda9
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 35.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 194 Uptime: 4:18 Memory: 1972.2/7851.0MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

Thanks a lot for taking the time to help me.

T on Mint
Level 1
Level 1
Posts: 5
Joined: Wed Apr 18, 2018 3:53 pm

Re: Cannot pair Bluetooth Headphones (Using Blueman)

Post by T on Mint » Tue Apr 24, 2018 3:54 pm

Additional information:

Certain bluetooth devices do connect to Blueman (one bluetooth speaker connects, however my headphones do not).

@Lord Baltair
the problem your guide says it is attempting to fix is:
– Bluetooth speakers using A2DP only work fine.
– Bluetooth headsets using HSP/A2DP do not. An exception to this might be headsets without HSP profile functionality.

this seems to make sense with my situation.

User avatar
phd21
Level 16
Level 16
Posts: 6982
Joined: Thu Jan 09, 2014 9:42 pm
Location: Florida

Re: Cannot pair Bluetooth Headphones (Using Blueman)

Post by phd21 » Tue Apr 24, 2018 5:06 pm

Hi "T on Mint"

You are welcome...

Much better with the console terminal results. I do not see anything wrong with the results of the "inxi -Fxzd" console terminal command, so that is a good thing.

What is the make and model of the Bluetooth Headset?

I am using KDE (18.3 and 17.3), but I have a bootable copy of Cinnamon 18.3 and I did not have any problems connecting to my ancient Bluetooth v1.x headset, or other Bluetooth devices, using their new Blueberry Bluetooth manager, except that I ocassionally had to click connect twice?

In my KDE system with this older Bluetooth v1.x headset, I have to put it into pairing mode almost everytime I want to connect it, enter in the "0000" code, even though it already shows a profile for it. If I have the Bluetooth headset off until after I am in my Linux Mint system, then turn it on, that seems to help? Then, it works as expected except the headset's internal battery life is not very long anymore. Also in order to use its microphone I have to use the HSP/HFP profile where the sound is not very good, yet if I use the A2DP profile the sound is pretty darn good but no mic; newer Bluetooth headsets have better sound on either profile options.


How to Set Up Bluetooth in Linux - Make Tech Easier
https://www.maketecheasier.com/setup-bl ... -in-linux/

Linux bluetooth setup with bluez and hcitool - PCsuggest
https://www.pcsuggest.com/linux-bluetoo ... ool-bluez/

Not sure about this link
Fixing bluetooth stereo headphone/headset problem in ubuntu 16.04, 16.10 and also debian jessie, with bluez5.
https://gist.github.com/pylover/d68be36 ... 5e6ed6e7ae

Hope this helps ...
Phd21: Mint KDE 17.3 & 18.3, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram,256gb SDD, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

Post Reply

Return to “Newbie Questions”