Hello.
I have a laptop where no Linux distribution can find the driver for the touchpad. Is there a place where I can ask for this?
The laptop is almost 1 year old.
Thanks in advance for your answers!
How to ask for a new driver? [CLOSED]
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There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions use the other forums in the support section.
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
How to ask for a new driver? [CLOSED]
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: How to ask for a new driver?
If you post the results of the following command from a Terminal, someone can help.
Code: Select all
inxi -Fxz
Re: How to ask for a new driver?
"...how to ask for a new driver ... there a place where I can ask for this?" Probably not where you or I are qualified, but certainly not with fluffy details like 'laptop' and 'touch-pad'.
o Which Mint are you trying to run? That tells us the Linux kernel.
o What machine are you running it on? That tells us about the touch-pad hardware.
o Can you prove that your particular touch-pad actually works. Mint can be asked about connected hardware, even if there's no driver. Or perhaps the machine came with a Windows OS where the touchpad works?
o Which Mint are you trying to run? That tells us the Linux kernel.
o What machine are you running it on? That tells us about the touch-pad hardware.
o Can you prove that your particular touch-pad actually works. Mint can be asked about connected hardware, even if there's no driver. Or perhaps the machine came with a Windows OS where the touchpad works?
Re: How to ask for a new driver?
Hi again,
Sorry for the non complete post. My questions was actually a follow up from this thread I had the hardware section.
viewtopic.php?t=266969
The summary of it goes like this: No driver available yet for my touchpad device. I was therefore wondering if there was any place i could indicate the need of a new driver.
Here are the needed informations just in case:
Sorry for the non complete post. My questions was actually a follow up from this thread I had the hardware section.
viewtopic.php?t=266969
The summary of it goes like this: No driver available yet for my touchpad device. I was therefore wondering if there was any place i could indicate the need of a new driver.
Here are the needed informations just in case:
Code: Select all
inxi -Fxz
Code: Select all
System: Host: ThinkerI35 Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia
Machine: System: alldocube (portable) product: i35 v: Default string
Mobo: alldocube model: i35 v: Default string
Bios: American Megatrends v: 5.12 date: 03/31/2017
CPU: Dual core Intel Core m3-7Y30 (-HT-MCP-) cache: 4096 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6432
clock speeds: max: 2600 MHz 1: 1600 MHz 2: 1600 MHz 3: 1600 MHz
4: 1600 MHz
Graphics: Card: Intel Device 591e bus-ID: 00:02.0
Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
Resolution: 3000x2000@59.99hz
GLX Renderer: Mesa DRI Intel HD Graphics 615 (Kaby Lake GT2)
GLX Version: 3.0 Mesa 17.2.8 Direct Rendering: Yes
Audio: Card Intel Device 9d71 driver: snd_hda_intel bus-ID: 00:1f.3
Sound: Advanced Linux Sound Architecture v: k4.13.0-37-generic
Network: Card: Intel Wireless 3165 driver: iwlwifi bus-ID: 01:00.0
IF: wlp1s0 state: up mac: <filter>
Drives: HDD Total Size: 272.1GB (5.2% used)
ID-1: /dev/sda model: SATA_SSD size: 256.1GB temp: 33C
ID-2: USB /dev/sdb model: USB_Flash_Disk size: 16.0GB temp: 0C
Partition: ID-1: / size: 14G used: 9.6G (74%) fs: ext4 dev: /dev/sda6
ID-2: swap-1 size: 3.74GB used: 0.00GB (0%) fs: swap dev: /dev/sda7
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 41.5C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 194 Uptime: 14 min Memory: 1018.9/7876.9MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35
Code: Select all
xinput
Code: Select all
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ MOSART Semi. 2.4G Keyboard Mouse id=11 [slave pointer (2)]
⎜ ↳ 04F3200A:00 04F3:2373 Pen id=17 [slave pointer (2)]
⎜ ↳ 04F3200A:00 04F3:2373 id=18 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ MOSART Semi. 2.4G Keyboard Mouse id=10 [slave keyboard (3)]
↳ USB 2.0 Camera : USB 2.0 Camera id=12 [slave keyboard (3)]
↳ Intel HID events id=13 [slave keyboard (3)]
↳ Intel HID 5 button array id=14 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=15 [slave keyboard (3)]
↳ MOSART Semi. 2.4G Keyboard Mouse id=16 [slave keyboard (3)]
Re: How to ask for a new driver?
Is the touchscreen of your laptop working?
Re: How to ask for a new driver?
Hello Jerry,
It does indeed. No problem with the touch-screen. I have not tested the pen device.
It does indeed. No problem with the touch-screen. I have not tested the pen device.
Re: How to ask for a new driver?
People here can maybe help you find a driver or workaround if one is available. If you're talking about requesting a driver to be written, the Mint team aren't in that business and I know of no way to request a driver.
Re: How to ask for a new driver?
Alright. Thanks for the help.