WiFi and Bluetooth drivers

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Pershanthen
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WiFi and Bluetooth drivers

Post by Pershanthen » Wed May 23, 2018 5:33 am

Hey guys,

I hope everyone is doing well. So we are currently in the process of moving towards Linux Mint. I am currently struggling installing the WiFi drivers for Linux Mint XFCE. The wired connection works perfectly but the WiFi and scanning features are not working, i tried running commands in the terminal that i have found on this forum and none seem to work. Also the Bluetooth functionality is not working. I know my current WiFi card in the device is supported by Linux because i previously ran Ubuntu 16.4 on the device and the WiFi feature worked. Please help Urgent!
Last edited by Pershanthen on Wed May 23, 2018 6:58 am, edited 1 time in total.

JeremyB
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Re: WiFi and Bluetooth drivers

Post by JeremyB » Wed May 23, 2018 5:51 am

Please post results for

Code: Select all

lspci -nnk | grep -iA3 net; lsusb; rfkill list; dmesg | egrep -i 'blue|firm'

Pershanthen
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Re: WiFi and Bluetooth drivers

Post by Pershanthen » Wed May 23, 2018 6:14 am

Code: Select all

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 0718:070a Imation Corp. 
Bus 001 Device 005: ID 0755:3281 Aureal Semiconductor 
Bus 001 Device 004: ID 045e:0745 Microsoft Corp. Nano Transceiver v1.0 for Bluetooth
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 002: ID 0bda:8152 Realtek Semiconductor Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
[    0.311531] acpi PNP0A08:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
[    5.599004] Bluetooth: Core ver 2.22
[    5.599052] Bluetooth: HCI device and connection manager initialized
[    5.599060] Bluetooth: HCI socket layer initialized
[    5.599066] Bluetooth: L2CAP socket layer initialized
[    5.599082] Bluetooth: SCO socket layer initialized
[    5.618678] Bluetooth: HCI UART driver ver 2.3
[    5.618683] Bluetooth: HCI UART protocol H4 registered
[    5.618684] Bluetooth: HCI UART protocol BCSP registered
[    5.618685] Bluetooth: HCI UART protocol LL registered
[    5.618687] Bluetooth: HCI UART protocol ATH3K registered
[    5.618688] Bluetooth: HCI UART protocol Three-wire (H5) registered
[    5.618808] Bluetooth: HCI UART protocol Intel registered
[    5.618851] Bluetooth: HCI UART protocol Broadcom registered
[    5.618853] Bluetooth: HCI UART protocol QCA registered
[    5.618855] Bluetooth: HCI UART protocol AG6XX registered
[    5.618856] Bluetooth: HCI UART protocol Marvell registered
[    5.812284] Bluetooth: Generic Bluetooth SDIO driver ver 0.1
[    5.990532] Modules linked in: joydev input_leds cdc_ether usbnet r8152 mii btsdio(+) mei_txe mei lpc_ich snd_intel_sst_acpi snd_intel_sst_core snd_soc_sst_mfld_platform snd_soc_sst_match snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_pcm dw_dmac dw_dmac_core snd_seq_midi intel_hid snd_seq_midi_event sparse_keymap snd_rawmidi rfkill_gpio snd_seq hci_uart btbcm btqca btintel bluetooth snd_seq_device snd_timer snd i2c_designware_platform(+) i2c_designware_core soundcore 8250_dw pwm_lpss_platform spi_pxa2xx_platform pwm_lpss tpm_crb soc_button_array int3400_thermal acpi_thermal_rel dptf_power int3406_thermal int3403_thermal int340x_thermal_zone mac_hid acpi_pad parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq hid_generic usbhid dm_mirror dm_region_hash dm_log mmc_block i915 i2c_algo_bit
[   10.136638] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   10.136641] Bluetooth: BNEP filters: protocol multicast
[   10.136649] Bluetooth: BNEP socket layer initialized
Last edited by JeremyB on Wed May 23, 2018 6:35 am, edited 1 time in total.
Reason: code tags added

JeremyB
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Re: WiFi and Bluetooth drivers

Post by JeremyB » Wed May 23, 2018 6:36 am

What about results for

Code: Select all

dmesg | egrep -i 'sdio|brcm'

Pershanthen
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Re: WiFi and Bluetooth drivers

Post by Pershanthen » Wed May 23, 2018 6:40 am

Code: Select all

[    2.712781] mmc1: new ultra high speed SDR104 SDIO card at address 0001
[    5.812284] Bluetooth: Generic Bluetooth SDIO driver ver 0.1
[    5.990532] Modules linked in: joydev input_leds cdc_ether usbnet r8152 mii btsdio(+) mei_txe mei lpc_ich snd_intel_sst_acpi snd_intel_sst_core snd_soc_sst_mfld_platform snd_soc_sst_match snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_pcm dw_dmac dw_dmac_core snd_seq_midi intel_hid snd_seq_midi_event sparse_keymap snd_rawmidi rfkill_gpio snd_seq hci_uart btbcm btqca btintel bluetooth snd_seq_device snd_timer snd i2c_designware_platform(+) i2c_designware_core soundcore 8250_dw pwm_lpss_platform spi_pxa2xx_platform pwm_lpss tpm_crb soc_button_array int3400_thermal acpi_thermal_rel dptf_power int3406_thermal int3403_thermal int340x_thermal_zone mac_hid acpi_pad parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq hid_generic usbhid dm_mirror dm_region_hash dm_log mmc_block i915 i2c_algo_bit

JeremyB
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Re: WiFi and Bluetooth drivers

Post by JeremyB » Wed May 23, 2018 6:51 am

What Ubuntu version were you using? Post results for

Code: Select all

inxi -Fxz

Pershanthen
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Re: WiFi and Bluetooth drivers

Post by Pershanthen » Wed May 23, 2018 6:57 am

I think it was 16.4. I really appreciate your help Jeremy, I just nee to know if it would be possible to use WiFi on this device, sorry if i am being rude as i don't want to waste time on something that cannot be implemented.

Code: Select all

System:    Host: demo-SN4-X5-4GBPRO Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Xfce 4.12.3 (Gtk 2.24.28) Distro: Linux Mint 18.3 Sylvia
Machine:   System: Leader s product: SN4-X5-4GBPRO
           Mobo: AMI model: Cherry Trail CR
           Bios: American Megatrends v: WS-C-BI-F3CT1R110-CC34F-100_X64_D date: 07/19/2017
CPU:       Quad core Intel Atom x5-Z8350 (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 11520
           clock speeds: max: 1920 MHz 1: 479 MHz 2: 479 MHz 3: 595 MHz
           4: 714 MHz
Graphics:  Card: Intel Device 22b0 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1366x768@59.97hz, 1920x1080@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics (Cherrytrail)
           GLX Version: 3.0 Mesa 18.2.0-devel Direct Rendering: Yes
Audio:     Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network:   Card: Failed to Detect Network Card!
Drives:    HDD Total Size: NA (-) ID-1: /dev/mmcblk0 model: N/A size: 62.5GB
Partition: ID-1: / size: 55G used: 6.8G (13%) fs: ext4 dev: /dev/mmcblk0p2
           ID-2: swap-1 size: 2.07GB used: 0.03GB (1%) fs: swap dev: /dev/mmcblk0p3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 53.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 207 Uptime: 1:35 Memory: 398.2/1923.8MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 


JeremyB
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Re: WiFi and Bluetooth drivers

Post by JeremyB » Wed May 23, 2018 7:11 am

Go into Mint Update Manager, click View/Linux Kernels, then click 4.13 and choose the newest 4.13 kernel to install, reboot
Then see if anything new is in

Code: Select all

dmesg | egrep -i 'sdio|brcm|firm'
If it worked in Ubuntu it should be able to work in Mint. Hardware is supported on the kernel

Pershanthen
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Re: WiFi and Bluetooth drivers

Post by Pershanthen » Wed May 23, 2018 7:19 am

My system is up to date according to the manager.

When i run the code you specified above, the results i get is

Code: Select all

[    0.311531] acpi PNP0A08:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
[    2.712781] mmc1: new ultra high speed SDR104 SDIO card at address 0001
[    5.812284] Bluetooth: Generic Bluetooth SDIO driver ver 0.1
[    5.990532] Modules linked in: joydev input_leds cdc_ether usbnet r8152 mii btsdio(+) mei_txe mei lpc_ich snd_intel_sst_acpi snd_intel_sst_core snd_soc_sst_mfld_platform snd_soc_sst_match snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_pcm dw_dmac dw_dmac_core snd_seq_midi intel_hid snd_seq_midi_event sparse_keymap snd_rawmidi rfkill_gpio snd_seq hci_uart btbcm btqca btintel bluetooth snd_seq_device snd_timer snd i2c_designware_platform(+) i2c_designware_core soundcore 8250_dw pwm_lpss_platform spi_pxa2xx_platform pwm_lpss tpm_crb soc_button_array int3400_thermal acpi_thermal_rel dptf_power int3406_thermal int3403_thermal int340x_thermal_zone mac_hid acpi_pad parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq hid_generic usbhid dm_mirror dm_region_hash dm_log mmc_block i915 i2c_algo_bit

JeremyB
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Re: WiFi and Bluetooth drivers

Post by JeremyB » Wed May 23, 2018 7:40 am

You need to install a newer kernel using Mint Update, View/Linux kernels to have any chance of wifi working unless you want to wait for Linux Mint 19
The Mint Update Manager main windows doesn't normally inform about newer kernels

Pershanthen
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Re: WiFi and Bluetooth drivers

Post by Pershanthen » Wed May 23, 2018 8:03 am

Ok thanks. Busy updating the Kernel. Hopefully it works

Pershanthen
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Re: WiFi and Bluetooth drivers

Post by Pershanthen » Wed May 23, 2018 8:11 am

Updated the Kernel, and what should i do?

JeremyB
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Re: WiFi and Bluetooth drivers

Post by JeremyB » Wed May 23, 2018 8:14 am

Reboot and post results for

Code: Select all

dmesg | egrep -i 'sdio|brcm|firm'

Pershanthen
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Re: WiFi and Bluetooth drivers

Post by Pershanthen » Wed May 23, 2018 8:17 am

Nothing happens

JeremyB
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Re: WiFi and Bluetooth drivers

Post by JeremyB » Wed May 23, 2018 8:23 am

Post results for

Code: Select all

inxi -Fxxxz

Pershanthen
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Joined: Wed May 23, 2018 5:23 am

Re: WiFi and Bluetooth drivers

Post by Pershanthen » Wed May 23, 2018 8:41 am

Code: Select all

System:    Host: demo-SN4-X5-4GBPRO Kernel: 4.16.11-041611-generic x86_64 (64 bit gcc: 7.3.0)
           Desktop: Xfce 4.12.3 (Gtk 2.24.28) info: xfce4-panel dm: lightdm
           Distro: Linux Mint 18.3 Sylvia
Machine:   System: Leader s product: SN4-X5-4GBPRO
           Mobo: AMI model: Cherry Trail CR
           Bios: American Megatrends v: WS-C-BI-F3CT1R110-CC34F-100_X64_D date: 07/19/2017
CPU:       Quad core Intel Atom x5-Z8350 (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 11520
           clock speeds: min/max: 480/1920 MHz 1: 480 MHz 2: 480 MHz
           3: 960 MHz 4: 851 MHz
Graphics:  Card: Intel Device 22b0 bus-ID: 00:02.0 chip-ID: 8086:22b0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1366x768@59.97hz, 1920x1080@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics (Cherrytrail)
           GLX Version: 3.0 Mesa 18.2.0-devel Direct Rendering: Yes
Audio:     Card-1 Intel HDMI/DP LPE Audio driver: HdmiLpeAudio
           Card-2 bytcht-es8316 driver: bytcht-es8316
           Sound: ALSA v: k4.16.11-041611-generic
Network:   Card: Failed to Detect Network Card!
Drives:    HDD Total Size: NA (-)
           ID-1: /dev/mmcblk0 model: N/A size: 62.5GB serial: N/A
Partition: ID-1: / size: 55G used: 7.4G (15%) fs: ext4 dev: /dev/mmcblk0p2
           ID-2: swap-1 size: 2.07GB used: 0.00GB (0%) fs: swap dev: /dev/mmcblk0p3
RAID:      System: supported: N/A
           No RAID devices: /proc/mdstat, md_mod kernel module present
           Unused Devices: none
Sensors:   System Temperatures: cpu: 56.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 192 Uptime: 29 min Memory: 380.9/1919.1MB
           Init: systemd v: 229 runlevel: 5 default: graphical.target
           Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481 running in xfce4-terminal) inxi: 2.2.35 

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