{SOLVED} DVD help, won't play

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melvee75
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{SOLVED} DVD help, won't play

Post by melvee75 »

<t>only used Linux Mint for a week but i like it so far. i only installed it because i lost my Windows key on an old laptop i was going to let the kids use to watch movies when we travel. it was similar enough to Windows that i didn't have any problems until today when i put one in and it didn't play. is there a trick to this? i need someone to direct me like a 4 year old as i have no knowledge of coding Linux or getting around.</t>
Last edited by melvee75 on Thu Jan 03, 2019 8:58 pm, edited 2 times in total.
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Lord Boltar
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Re: DVD help, won't play

Post by Lord Boltar »

Open your Synaptic Package Manager and search for libdvd-pkg
If it is not installed - install it
After it is installed close Synaptic and open your Software Manager and search for VLC Media Player and install that - after that is installed

Once you have completed the steps above, insert your DVD and launch VLC. Click the “Menu” option and select “Open disk” or use the “Ctrl + D” keyboard shortcut to launch the media dialog.

Under the “Disc” tab, select the DVD option. VLC should automatically detect the path where your DVD has been mounted. If not, you may need to enter the path of your DVD drive here. Once satisfied, click the play button. Your DVD should begin to play.
IF your problem has been solved, please edit your original post and add [SOLVED] to the beginning of the Subject Line. It helps other members

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Re: DVD help, won't play

Post by melvee75 »

what is Synaptic package manager? do you mean the software manager? i did search in there but did not find anything named libdvd-pkg
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Re: DVD help, won't play

Post by melvee75 »

nevermind. i found it and installed it. now i am getting an error message "Your input can't be opened. Check the log for errors." , but i don't see where to access the log...
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Re: DVD help, won't play

Post by phd21 »

Hi melvee75,

Welcome to the wonderful world of Linux Mint and its excellent forum!

It would help to know more about your system setup. If you run "inxi -Fxzd" and "lsusb" from the console terminal prompt, highlight the results, copy and paste them back here, that should provide enough information.


Previous post on this topic

Dvd's won't play - Linux Mint Forums
viewtopic.php?f=48&t=267440&hilit=regionset

Hope this helps ...
Phd21: Mint 20 and 19.2 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS's, Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.
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Re: DVD help, won't play

Post by melvee75 »

System: Host: melanie-HP-Pavilion-dv6700-Notebook-PC Kernel: 4.10.0-38-generic i686 (32 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia
Machine: System: Hewlett-Packard (portable) product: HP Pavilion dv6700 Notebook PC v: Rev 1
Mobo: Quanta model: 30CC v: 79.2E
Bios: Hewlett-Packard v: F.58 date: 06/16/2008
CPU: Dual core Intel Core2 Duo T5550 (-MCP-) cache: 2048 KB
flags: (lm nx pae sse sse2 sse3 ssse3) bmips: 7316
clock speeds: max: 1833 MHz 1: 1333 MHz 2: 1333 MHz
Graphics: Card: Intel Mobile GM965/GL960 Integrated Graphics Controller (primary)
bus-ID: 00:02.0
Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
Resolution: 1280x800@59.98hz
GLX Renderer: Mesa DRI Intel 965GM x86/MMX/SSE2
GLX Version: 2.1 Mesa 17.0.7 Direct Rendering: Yes
Audio: Card Intel 82801H (ICH8 Family) HD Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network: Card-1: Intel PRO/Wireless 4965 AG or AGN [Kedron] Network Connection
driver: iwl4965 v: in-tree: bus-ID: 02:00.0
IF: wlp2s0 state: up mac: <filter>
Card-2: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
driver: r8169 v: 2.3LK-NAPI port: c000 bus-ID: 08:00.0
IF: enp8s0 state: down mac: <filter>
Drives: HDD Total Size: 250.1GB (4.5% used)
ID-1: /dev/sda model: Hitachi_HTS54252 size: 250.1GB
Optical: /dev/sr0 model: TSST CDDVDW TS-L632N
rev: 0503 dev-links: cdrom,cdrw,dvd,dvdrw
Features: speed: 15x multisession: yes
audio: yes dvd: yes rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition: ID-1: / size: 227G used: 7.8G (4%) fs: ext4 dev: /dev/sda1
ID-2: swap-1 size: 3.21GB used: 0.00GB (0%) fs: swap dev: /dev/sda5
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 50.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 182 Uptime: 2:50 Memory: 737.2/3017.8MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35
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Re: DVD help, won't play

Post by melvee75 »

Bus 002 Device 002: ID 0408:030c Quanta Computer, Inc. HP Webcam
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
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Re: DVD help, won't play

Post by phd21 »

HI melvee75,

The first thing to do is to install a 64-bit version of Linux Mint since your computer's CPU is 64-bit, but you installed a 32-bit Linux Mint system. Assuming the DVD player writer burner is not defective, it should be working.

The links referenced before have very good information on getting your DVD to work.
melvee75 wrote:
System: Host: xxxxxxx Kernel: 4.10.0-38-generic i686 (32 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia
Machine: System: Hewlett-Packard (portable) product: HP Pavilion dv6700 Notebook PC v: Rev 1
Mobo: Quanta model: 30CC v: 79.2E
Bios: Hewlett-Packard v: F.58 date: 06/16/2008
CPU: Dual core Intel Core2 Duo T5550 (-MCP-) cache: 2048 KB
flags: (lm nx pae sse sse2 sse3 ssse3) bmips: 7316
clock speeds: max: 1833 MHz 1: 1333 MHz 2: 1333 MHz
Hope this helps ...
Phd21: Mint 20 and 19.2 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS's, Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.
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Re: DVD help, won't play

Post by melvee75 »

how do you know the computer is a 64-bit? when it ran Windows the systems info said it was 32-bit. it's probably 10 years old+. does one of those lines say it is a 32-bit system?
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Re: DVD help, won't play

Post by phd21 »

Hi melvee75

Yes, the CPU Flag "lm" (long mode) indicates the CPU is 64-bit. Apparently, during some years some computers although having 64-bit CPU's had 32-bit MS Windows installed, perhaps there was not a 64-bit version of MS Windows available at that time.

You can also run "lscpu" from the console terminal command prompt and if it shows 32-bit and 64-bit, then your computer is 64-bit capable and should have a 64-bit operating system.

CPU flags – what they mean : HB blog
http://blog.hbcom.info/archives/152

Hope this helps ...
my system wrote:lscpu
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
CPU(s): 2
On-line CPU(s) list: 0,1
Thread(s) per core: 1
Core(s) per socket: 2
Socket(s): 1
NUMA node(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 23
Model name: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
Stepping: 10
CPU MHz: 2992.596
BogoMIPS: 5985.19
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 6144K
NUMA node0 CPU(s): 0,1
Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl cpuid aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm pti tpr_shadow vnmi flexpriority dtherm
Phd21: Mint 20 and 19.2 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS's, Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.
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Re: DVD help, won't play

Post by melvee75 »

CPU op-mode(s): 32-bit, 64-bit

indeed it does. ok. if i have to reinstall a 64 bit version will i lose everything i have so far or is there an option to retain files, settings, etc.? and if i do that will it solve the issue of the DVD player or should i come back here and post again?
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Re: DVD help, won't play

Post by phd21 »

Hi "melvee75",

First, you should backup (or copy) all of your personal files and folders that you want to keep to an external USB drive or USB stick or Cloud provider before installing Linux Mint 64-bit. Everyone should be backing up anyway. There are really great free and "paid for" cloud providers anyone can use in addition to using external drives or USB sticks, like "pCloud" (10gb free), "Mega.nz" (50gb free and encryption), Google Drive (15gb free), etc...

You would not want to keep any applications or settings from your current 32-bit system as they are not compatible with the 64-bit system. There are applications to backup your Linux Mint installed applications and their settings like the wonderful "Aptik" which I would highly recommend after you get the 64-bit installed the way you want. You could install this now to get a list of the installed applications to help with re-installing those in the new 64-bit Linux Mint.

You might also consider that your current system might run better using Linux Mint Mate or Xfce (64-bit) rather than Cinnamon which requires more hardware resources. But, you can certainly install the Cinnamon 64-bit edition and use that.


As for the DVD/CD, just make sure during the installation to install the 3rd party software option, then afterward, install the packages recommend in the link, like "ubuntu-restricted-extras", "udftools", "mencoder", etc...


You should continue this post ...

Hope this helps ...
Phd21: Mint 20 and 19.2 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS's, Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.
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Re: DVD help, won't play

Post by melvee75 »

ok. installed the 64-bit system. installed the libdvd-pkg and everything associated w it. got a message about needing to run sudo dpkg-reconfigure libdvd-pkg so i tried that but i don't think it worked...i got an error message about it being delayed until the next APT or something -- i didn't write it down.

your instructions said to then install VLC, but it was already installed on the system from the fresh Mint install. i have tried DVDs, music CDs, discs that have still photos on them, etc. nothing plays. now anytime i open VLC it generates error messages faster than i can keep up, one after the other...
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Re: DVD help, won't play

Post by phd21 »

Hi melvee75,

It is good that you got the 64-bit Linux Mint installed since a lot of software developers are not going to provide 32-bit versions anymore.

You installed "ubuntu-restricted-extras", "udftools", mencoder, regionset, etc...?

Try this superb multimedia player
SMPlayer Sees New Release With MPV Support, Install via PPA

You can use the excellent "SMplayer" to view videos, Blu-ray & DVD discs
Unlike other players SMplayer doesn't require you to install codecs to play something because it carries its own, all required codecs within itself. This release which now supports MPV and some other features such as MPRIS v2 Support, new theme, 3D stereo filter and more. I recommend reading both web links below.

Noobslab - another excellent Linux website - This article on SMplayer and MPV 2017
http://www.noobslab.com/2017/01/install ... -1710.html


To install these using the PPA method, open a console terminal, type in, or copy & paste, each line below one by one:

Code: Select all

sudo add-apt-repository ppa:rvm/smplayer

Code: Select all

sudo add-apt-repository ppa:mc3man/mpv-tests

Code: Select all

sudo apt-get update

Code: Select all

sudo apt-get install mpv smplayer smtube  youtube-dl
or for added smplayer themes and skins

Code: Select all

sudo apt-get install mpv smplayer smtube smplayer-themes smplayer-skins youtube-dl
Phd21: Mint 20 and 19.2 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS's, Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.
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Re: DVD help, won't play

Post by melvee75 »

As for the DVD/CD, just make sure during the installation to install the 3rd party software option, then afterward, install the packages recommend in the link, like "ubuntu-restricted-extras", "udftools", "mencoder", etc...

i didn't see any link during install. i can try to install these 3 you mention though. i did select the option to allow 3rd party software option but nothing much happened after that
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Re: DVD help, won't play

Post by melvee75 »

ok. temporily gave up on VLC. installed SMplayer you mentioned. still getting nowhere, but at least this one has a log i can access. only using Linux for a week so this is all new to me. here is what was in the log for SMplayer. does any of this mean anything to anyone?



/usr/bin/mplayer -noquiet -slave -identify -nofs -sub-fuzziness 1 -vo xv, -nodr -double -nomouseinput -input nodefault-bindings:conf=/dev/null -nokeepaspect -wid 92274718 -monitorpixelaspect 1 -subfont-osd-scale 3 -ass -embeddedfonts -ass-line-spacing 0 -ass-font-scale 1 -noflip-hebrew -ass-styles /home/melanie/.config/smplayer/styles.ass -subcp ISO-8859-1 -subpos 100 -volume 50 -cdrom-device /dev/cdrom -cache 1024 -osdlevel 0 -vf-add screenshot=/home/melanie/Pictures/smplayer_screenshots/shot -noslices -af-add scaletempo -af-add equalizer=0:0:0:0:0:0:0:0:0:0 -softvol -softvol-max 110 cdda://1

MPlayer 1.2.1 (Debian), built with gcc-5.3.1 (C) 2000-2016 MPlayer Team
mplayer: could not connect to socket
mplayer: No such file or directory
Failed to open LIRC support. You will not be able to use your remote control.
Terminal type `unknown' is not defined.

Playing cdda://1.
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Re: DVD help, won't play

Post by phd21 »

Hi melvee75,

That is too bad you are having such difficulty with your DVD player playing DVD's.

Please install those extra packages from the "Synaptic Package Manager (SPM)".

Can you please explain what kind of DVD's these are, movies, home-made, backups (data), all of these, etc... Are they clean?

Have you read that link and have you checked your player's "regionset" code? My internal DVD would not play store bought DVD movie discs until that was set.

There is also the possibility that your DVD player is defective...

The excellent SMplayer recommends using the "mpv" application for its multimedia engine versus "mplayer", check its settings...

Good luck and keep us posted on your progress.
.
SMplayer options
SMplayer options
Phd21: Mint 20 and 19.2 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS's, Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.
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Re: DVD help, won't play

Post by melvee75 »

here are other things i am trying based on google searches. hope i am not messing things up too badly. still stuck...

block fw0 loop6 rtc0 tty14 tty33 tty52 ttyS12 ttyS31 vcsa2
bsg hpet loop7 sda tty15 tty34 tty53 ttyS13 ttyS4 vcsa3
btrfs-control hugepages loop-control sda1 tty16 tty35 tty54 ttyS14 ttyS5 vcsa4
bus hwrng mapper sda2 tty17 tty36 tty55 ttyS15 ttyS6 vcsa5
cdrom i2c-0 mcelog sda5 tty18 tty37 tty56 ttyS16 ttyS7 vcsa6
cdrw i2c-1 media0 sg0 tty19 tty38 tty57 ttyS17 ttyS8 vfio
char i2c-2 mem sg1 tty2 tty39 tty58 ttyS18 ttyS9 vga_arbiter
console i2c-3 memory_bandwidth shm tty20 tty4 tty59 ttyS19 uhid vhci
core i2c-4 mqueue snapshot tty21 tty40 tty6 ttyS2 uinput vhost-net
cpu i2c-5 net snd tty22 tty41 tty60 ttyS20 urandom video0
cpu_dma_latency initctl network_latency sr0 tty23 tty42 tty61 ttyS21 userio zero
cuse input network_throughput stderr tty24 tty43 tty62 ttyS22 v4l
disk kmsg null stdin tty25 tty44 tty63 ttyS23 vcs
dri lightnvm port stdout tty26 tty45 tty7 ttyS24 vcs1
dvd log ppp tty tty27 tty46 tty8 ttyS25 vcs2
dvdrw loop0 psaux tty0 tty28 tty47 tty9 ttyS26 vcs3
ecryptfs loop1 ptmx tty1 tty29 tty48 ttyprintk ttyS27 vcs4
fb0 loop2 pts tty10 tty3 tty49 ttyS0 ttyS28 vcs5
fd loop3 random tty11 tty30 tty5 ttyS1 ttyS29 vcs6
full loop4 rfkill tty12 tty31 tty50 ttyS10 ttyS3 vcsa
melanie@melanie-HP-Pavilion-dv6700-Notebook-PC ~ $ sudo mkdir /mnt/dvd
melanie@melanie-HP-Pavilion-dv6700-Notebook-PC ~ $ sudo mount /dev/dvd /mnt/dvd
mount: no medium found on /dev/sr0
melanie@melanie-HP-Pavilion-dv6700-Notebook-PC ~ $
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Re: DVD help, won't play

Post by melvee75 »

in response to your questions, the drive worked fine 2 weeks ago when it was running Windows. i have tried commercial DVDs, audio CDs, discs that just had family photos on them, you name it i have put it in.

i have installed everything you listed from SPM.

i don't know what "link" you are referencing and i don't know how to check the regionset code.

checking the settings in SMplayer does not even give me the choice of selecting mpv... i tried to paste a print screen but apparently that doesn't work like in Windows
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Re: DVD help, won't play

Post by phd21 »

Hi melvee75,

if the drive worked two weeks ago, and nothing has happened to it since, then it should work now.

Normally, you would not have to manually setup CD/DVD/Blu-Ray mounting folders.

Did you install SMplayer Like I just showed you in my previous replies? You may have to tell any multimedia player including SMplayer what your drive is called which is usually "/dev/sr0" for drive 1, "/dev/sr1" for drive 2, etc...

Please READ This Link ...
from earlier in this post wrote: Previous post on this topic

Dvd's won't play - Linux Mint Forums
viewtopic.php?f=48&t=267440&hilit=regionset
...
SMplayer drives setup
SMplayer drives setup
Phd21: Mint 20 and 19.2 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS's, Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.
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