[Solved]black sceen

All Gurus once were Newbies
Forum rules
There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Please stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions prefer the other forums within the support section.
Before you post please read how to get help
Post Reply
wf54
Level 2
Level 2
Posts: 82
Joined: Sat Oct 14, 2017 7:23 am

[Solved]black sceen

Post by wf54 » Wed Jun 13, 2018 4:29 pm

this is what I have not sure what section to ask/ post in, how do i get past it if possible, am i screwed :( .

[ 0.000000] Firmware Bug] : TSC: TSC_DEADLINE disabled due to Errata; please udate microcoode to version: Ox52 (or later)

BusyBox v1.22.1 (Ubunta 1:1.22.0-15umbunta1) build-in shell (ash) enter 'help' for a list of built in commands.

(initramfs) help
built-in commands:a
----------------------------
. : [ alias break cd chdir command continue echo eval exec exit
export false getopts hash help history let local printf pwd read
readonly return set shift test time trap true type ulimit umask
unalias unset wait [ [[ acpid ash awk basename blockdev cat chmod
chroot chvt clear cmp cp cut deallocvt devmem df dnsdomainname
du dumpkmap echo egrep env expr false fbset fdflush fgrep find
fstrim grep gunzip gzip hostname hwclock ifconfig ip killl 1n
loadfont loadkmap 1s 1zop 1zopcat mkdir mkfifo mknod mksw mktemp
modinfo more mount mv openvt pidof printf ps pwd readlink reset
rm rmdir sed sseq setkeycodes sh sleep sort stat static-sh stty
switch_root sync tail tee test touch tr true tty umount uname
uniq unizop wc wget which yes zcat

I tried 'exit' and got;
(initramfs) exit
/dev/sda2 contains a file system with errors, check forced.
Inodes that were part of a corrupted orphan linked list found.

/dev/sda2: UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY,
( i.e., without -a or -p options)
fsck exited with status code 4
the root files ystem on /dev/sda2 requires a manual fsck

Busybox v1.22.1 (Ununta 1:1.22.0-15umbuntu1) built-in shell (ash)
Enter 'help for a list of built-in commands.

Tried 'fsck' got;
(initramfs) fsck
fsck from util-linux 2.27.1
9initramfs)_
tried: 'fsck' got;
Last edited by wf54 on Sat Jun 23, 2018 9:09 am, edited 1 time in total.

wf54
Level 2
Level 2
Posts: 82
Joined: Sat Oct 14, 2017 7:23 am

Re: black sceen

Post by wf54 » Wed Jun 13, 2018 4:49 pm

I panicked, after thinking I tried 'fsck /dev/sda2' [which I should have realised in the first place]clicked yes to everything and re-booted.
Don't know if it's fixed yet but it's re-booted into the desktop,
sorry about the headless chicken post, will mark it solved in a couple of days if all is fine :oops:

User avatar
trytip
Level 8
Level 8
Posts: 2407
Joined: Tue Jul 05, 2016 1:20 pm

Re: black sceen

Post by trytip » Wed Jun 13, 2018 6:06 pm

this is problem with auto updates and not rebooting the minute update finish.
Image

wf54
Level 2
Level 2
Posts: 82
Joined: Sat Oct 14, 2017 7:23 am

Re: black sceen

Post by wf54 » Fri Jun 15, 2018 12:33 pm

Thanks it's done it again, how do I fix it?.
Or will I just have to fsck every time?

User avatar
Spearmint2
Level 15
Level 15
Posts: 5734
Joined: Sat May 04, 2013 1:41 pm
Location: Maryland, USA

Re: black sceen

Post by Spearmint2 » Fri Jun 15, 2018 3:37 pm

How old is the hard drive? It may be failing.
All things go better with Mint. Mint julep, mint jelly, mint gum, candy mints, pillow mints, peppermint, chocolate mints, spearmint,....

wf54
Level 2
Level 2
Posts: 82
Joined: Sat Oct 14, 2017 7:23 am

Re: black sceen

Post by wf54 » Fri Jun 15, 2018 4:19 pm

Don't know how old the drive is, Adata SSD Ultimate SU800 but the computer is only 6 months old,

User avatar
trytip
Level 8
Level 8
Posts: 2407
Joined: Tue Jul 05, 2016 1:20 pm

Re: black sceen

Post by trytip » Fri Jun 15, 2018 6:20 pm

what is in your /etc/fstab paste it here
Image

wf54
Level 2
Level 2
Posts: 82
Joined: Sat Oct 14, 2017 7:23 am

Re: black sceen

Post by wf54 » Sat Jun 16, 2018 6:57 am

trylip,
/ect/fstab was refused permission so I tried 'editor /ect/fstab' with the following result:

GNU nano 2.5.3 File: /etc/fstab

# /etc/fstab: static file system information.
#
# Use 'blkid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point> <type> <options> <dump> <pass>
# / was on /dev/sda2 during installation
UUID=a98d4c8d-f20f-463a-87b3-11b715c5f413 / ext4 errors=remount-ro 0 1
# /boot/efi was on /dev/sda1 during installation
UUID=D824-8F0B /boot/efi vfat umask=0077 0 1
# swap was on /dev/sda3 during installation
UUID=f9848b7e-f85d-408d-bd42-3144eb7be302 none swap sw 0 0



[ line 1/14 (7%), col 1/46 (2%), char 0/709 (0%) ]
^G Get Help ^O Write Out ^W Where Is ^K Cut Text ^J Justify ^C Cur Pos ^Y Prev Page M-\ First Line M-W WhereIs Next ^^ Mark Text M-} Indent Text M-U Undo ^B Back
^X Exit ^R Read File ^\ Replace ^U Uncut Text ^T To Spell ^_ Go To Line ^V Next Page M-/ Last Line M-] To Bracket M-^ Copy Text M-{ Unindent Text M-E Redo ^F Forwards

User avatar
trytip
Level 8
Level 8
Posts: 2407
Joined: Tue Jul 05, 2016 1:20 pm

Re: black sceen

Post by trytip » Sat Jun 16, 2018 11:36 am

what's this Ununta 1:1.22.0-15umbuntu1 and do you need it? uninstall it. has you tried a different kernel to see if same messages? do you have microcode installed in Driver Manager?
Image

wf54
Level 2
Level 2
Posts: 82
Joined: Sat Oct 14, 2017 7:23 am

Re: black sceen

Post by wf54 » Sat Jun 16, 2018 12:49 pm

what's this Ununta 1:1.22.0-15umbuntu1 and do you need it? uninstall it. has you tried a different kernel to see if same messages? do you have microcode installed in Driver Manager?
Busybox v1.22.1 (Ununta 1:1.22.0-15umbuntu1) built-in shell (ash) - don't know unable to find an answer
I updated the latest kernel but haven't tried another.
according to driver manager I've no proprietary drivers in use? list of Kernels:
Linux version 4.13.0-45-generic (buildd@lgw01-amd64-011) (gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.9)) #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018

ii linux-headers-4.10.0-38 4.10.0-38.42~16.04.1 all Header files related to Linux kernel version 4.10.0

ii linux-headers-4.10.0-38-generic 4.10.0-38.42~16.04.1 amd64 Linux kernel headers for version 4.10.0 on 64 bit x86 SMP

ii linux-headers-4.13.0-39 4.13.0-39.44~16.04.1 all Header files related to Linux kernel version 4.13.0

ii linux-headers-4.13.0-39-generic 4.13.0-39.44~16.04.1 amd64 Linux kernel headers for version 4.13.0 on 64 bit x86 SMP

ii linux-headers-4.13.0-41 4.13.0-41.46~16.04.1 all Header files related to Linux kernel version 4.13.0

ii linux-headers-4.13.0-41-generic 4.13.0-41.46~16.04.1 amd64 Linux kernel headers for version 4.13.0 on 64 bit x86 SMP

ii linux-headers-4.13.0-43 4.13.0-43.48~16.04.1 all Header files related to Linux kernel version 4.13.0

ii linux-headers-4.13.0-43-generic 4.13.0-43.48~16.04.1 amd64 Linux kernel headers for version 4.13.0 on 64 bit x86 SMP

ii linux-headers-4.13.0-45 4.13.0-45.50~16.04.1 all Header files related to Linux kernel version 4.13.0

ii linux-headers-4.13.0-45-generic 4.13.0-45.50~16.04.1 amd64 Linux kernel headers for version 4.13.0 on 64 bit x86 SMP

Would rolling back with Timeshift help?

wf54
Level 2
Level 2
Posts: 82
Joined: Sat Oct 14, 2017 7:23 am

Re: black sceen

Post by wf54 » Sun Jun 17, 2018 3:09 am

After starting the computer it opened into the desktop, tried to open waterfox and told that firefox was already running.
Restarted and it went into the black screen again.
after entering fsck /dev/sda2 it booted up fine, I've removed waterfox to see if it was causing the bad block on the file system.

Is this a problem SSD 38 bad sectors?

User avatar
Spearmint2
Level 15
Level 15
Posts: 5734
Joined: Sat May 04, 2013 1:41 pm
Location: Maryland, USA

Re: black sceen

Post by Spearmint2 » Sun Jun 17, 2018 3:00 pm

Is this a problem SSD 38 bad sectors?
Uh...yeah. I'd be more worried about that on an SSD than an HDD, but if it's marked as bad, then should be OK for awhile. However the way HDD and SSD wear out, with an SSD it could indicate other areas have exceeded the write/erase lifetime. How old is the SSD and what sort of use in that time?
All things go better with Mint. Mint julep, mint jelly, mint gum, candy mints, pillow mints, peppermint, chocolate mints, spearmint,....

silvatech
Level 3
Level 3
Posts: 102
Joined: Sun Aug 14, 2016 5:50 pm
Contact:

Re: black sceen

Post by silvatech » Sun Jun 17, 2018 3:27 pm

open up "gnome-disks" what is in qoutes can be typed in terminal to open it.

hit control s to open smart data and self tests. Check if it warns if the drive is failing. You can also run a self test, but only run a short one. I think you SSD may be failing If you have another drive I would backup your home folder before you do anything else.

wf54
Level 2
Level 2
Posts: 82
Joined: Sat Oct 14, 2017 7:23 am

Re: black sceen

Post by wf54 » Tue Jun 19, 2018 5:35 pm

silvatech wrote:
Sun Jun 17, 2018 3:27 pm
open up "gnome-disks" what is in qoutes can be typed in terminal to open it.

hit control s to open smart data and self tests. Check if it warns if the drive is failing. You can also run a self test, but only run a short one. I think you SSD may be failing If you have another drive I would backup your home folder before you do anything else.
thanks
Ran a short test, at the start temp 34, during went up to 45, at the end temp was 37. after a few minutes temp back down to 34 with 68 bad sectors.

md419
Level 2
Level 2
Posts: 60
Joined: Thu Sep 22, 2011 2:34 pm

Re: black sceen

Post by md419 » Tue Jun 19, 2018 7:14 pm

If that many errors appeared so quickly, that drive is likely on it's way to the scrap pile SOON.

IMMEDIATELY back up anything important and shop for a new drive is what I would suggest!

wf54
Level 2
Level 2
Posts: 82
Joined: Sat Oct 14, 2017 7:23 am

Closed Re:[Solved] black sceen

Post by wf54 » Sat Jun 23, 2018 9:05 am

IMMEDIATELY back up anything important and shop for a new drive is what I would suggest!
Removed the drive and sent it back for CCL to look at.
I'm not impressed with an SSD drive that last five month.
Thanks for all of your help I'll mark this closed..

Post Reply

Return to “Newbie Questions”