NAS keeps freezing Nemo, and sometimes the entire system

All Gurus once were Newbies
Forum rules
There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Please stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions prefer the other forums within the support section.
Before you post please read how to get help
Post Reply
Wandering
Level 1
Level 1
Posts: 16
Joined: Tue Jan 26, 2016 5:23 am

NAS keeps freezing Nemo, and sometimes the entire system

Post by Wandering » Wed Jul 04, 2018 4:02 am

NAS: Western Digital My Cloud Mirror Gen 2
OS: Linux Mint 18.1 Cinnamon (version 3.2.7) 64 bit, Linux Kernel 4.4.0-generic
Mobo: Gigabyte model: GA-MA785GMT-UD2H
CPU: AMD Phenom II X4 965 Processor x 4

I mounted the NAS using these instructions a couple of years ago. Everything works well, except for Nemo (3.2.2) eventually freezing while copying files across to it from the local HDD. There never is an error message of any sort. Nemo just becomes unresponsive. Closing and restarting the file manager works occasionally, but usually not. In fact, though the tabs for the file manager in the task bar disappear when purportedly exiting the program, Nemo itself does not close down. I first discovered this when trying to reboot the computer. Then I get the message to the effect that Nemo is still running and would I like to close the computer down anyway. Occasionally the entire system freezes, forcing me to turn it off via the hardware button on the box.

Searching this forum I found several threads about this, or a very similar problem, but none of them finished up with a solution, so I wonder if anyone knows how to contact the people who code Nemo. I also gave as much detail of the malfunction as I could think of just in case someone has come across a solution since the last time it was mentioned here.

turtlebay
Level 5
Level 5
Posts: 608
Joined: Mon Apr 01, 2013 12:33 pm

Re: NAS keeps freezing Nemo, and sometimes the entire system

Post by turtlebay » Fri Jul 06, 2018 9:14 pm

Bump, still no answer after three days.

Come on experts are we here to help the newbies or all out on strike? :D

Wandering
Level 1
Level 1
Posts: 16
Joined: Tue Jan 26, 2016 5:23 am

Re: NAS keeps freezing Nemo, and sometimes the entire system

Post by Wandering » Fri Nov 02, 2018 2:07 am

The problem persists, and I keep looking for a solution, so far without success.

Maybe error messages I discovered in the xsession-errors file might be a clue. I googled for a meaning, but could not understand the comments I found in relation to it.

The error messages do not appear until I log on to my NAS. The first one only appears once. It reads

Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.

The next two repeat in pairs. Here is one pair:

(nemo:2522): Gtk-CRITICAL **: gtk_action_group_get_action: assertion 'GTK_IS_ACTION_GROUP (action_group)' failed
sys:1: Warning: g_object_set: assertion 'G_IS_OBJECT (object)' failed

(nemo:2522): Gtk-CRITICAL **: gtk_action_set_sensitive: assertion 'GTK_IS_ACTION (action)' failed


Googling for "(nemo:2522)" draws a total blank, and as I wrote earlier, I don't understand the comments about the later expressions that I did find.

My aim is to get away from Microsoft altogether, but problems like this one make it difficult to achieve.

User avatar
smurphos
Level 8
Level 8
Posts: 2254
Joined: Fri Sep 05, 2014 12:18 am
Location: Britisher...

Re: NAS keeps freezing Nemo, and sometimes the entire system

Post by smurphos » Fri Nov 02, 2018 2:29 am

Can you post your full inxi -Fxz output. Copy from the terminal and paste into your reply in between [code][/code] tags.

Wandering
Level 1
Level 1
Posts: 16
Joined: Tue Jan 26, 2016 5:23 am

Re: NAS keeps freezing Nemo, and sometimes the entire system

Post by Wandering » Fri Nov 02, 2018 1:51 pm

I can't see anything that relates to Nemo or my NAS in this, but then again I know bugger-all about Linux.

Code: Select all

~ $ inxi -Fxz
System:    Host: s-GA-MA785GMT-UD2H Kernel: 4.4.0-53-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.1 Serena
Machine:   Mobo: Gigabyte model: GA-MA785GMT-UD2H
           Bios: Award v: F5 date: 11/30/2009
CPU:       Quad core AMD Phenom II X4 965 (-MCP-) cache: 2048 KB
           flags: (lm nx sse sse2 sse3 sse4a svm) bmips: 27323
           clock speeds: max: 3400 MHz 1: 800 MHz 2: 2700 MHz 3: 800 MHz
           4: 800 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] RS880 [Radeon HD 4200]
           bus-ID: 01:05.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.00hz, 1920x1080@60.00hz
           GLX Renderer: Gallium 0.4 on AMD RS880 (DRM 2.43.0, LLVM 3.8.0)
           GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] RS880 HDMI Audio [Radeon HD 4200 Series]
           driver: snd_hda_intel bus-ID: 01:05.1
           Card-2 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA)
           driver: snd_hda_intel bus-ID: 00:14.2
           Card-3 Logitech Webcam B500 driver: USB Audio usb-ID: 001-002
           Sound: Advanced Linux Sound Architecture v: k4.4.0-53-generic
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: de00 bus-ID: 02:00.0
           IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 2000.4GB (1.7% used)
           ID-1: /dev/sda model: WDC_WD20EZRX size: 2000.4GB
Partition: ID-1: / size: 1.8T used: 30G (2%) fs: ext4 dev: /dev/dm-0
           ID-2: /boot size: 472M used: 61M (14%) fs: ext2 dev: /dev/sda1
           ID-3: swap-1 size: 3.75GB used: 0.01GB (0%) fs: swap dev: /dev/dm-2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 43.2C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 223 Uptime: 19:07 Memory: 4238.7/7477.5MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35

User avatar
smurphos
Level 8
Level 8
Posts: 2254
Joined: Fri Sep 05, 2014 12:18 am
Location: Britisher...

Re: NAS keeps freezing Nemo, and sometimes the entire system

Post by smurphos » Fri Nov 02, 2018 2:18 pm

I'd suggest applying some updates you've probably got hidden in update manager (the level 3s and 4s). Specifically your kernel. You are missing some 23 months of kernel security patches and possibly some relevant bug-fixes in file-system support. You can unhide hidden levels via Update Manager Preferences (Edit > Preferences)

Also consider upgrading your Mint version to at least 18.3 - also via the update manager - the Edit menu option. That will bring you newer versions of Cinnamon and Nemo with accumulated improvements.

apt list --upgradable run in the terminal will also provide a list of updates you've skipped, if you want to share the output there may be other relevant package updates in there that should be applied.

If your nervous about updating the kernel or applying other updates previously hidden install timeshift (apt install timeshift) and make a snapshot prior to applying the updates. Also practise accessing the grub menu at boot (SHIFT or ESC) which will allow you to boot back to an older kernel should you have any issues with the new one.

I'm intrigued by this line in your output - ID-1: / size: 1.8T used: 30G (2%) fs: ext4 dev: /dev/dm-0. Does lsblk return any output.

Wandering
Level 1
Level 1
Posts: 16
Joined: Tue Jan 26, 2016 5:23 am

Re: NAS keeps freezing Nemo, and sometimes the entire system

Post by Wandering » Mon Nov 19, 2018 4:22 am

Thanks for the suggestion to update, smurphos. Unfortunately the problem persists. The frustrating part is that when Nemo freezes completely I cannot open the .xsession-errors file. To get Nemo going again requires a reboot, which means the pre-boot version of the file is replaced by the post-boot version.

To repeat, closing Nemo down by right-clicking "close" on one of the tabs in the taskbar makes all Nemo's tabs disappear instantly, but Nemo is still running, though new tabs cannot opened by clicking on it in program manager. When trying to close or restart the system after Nemo freezes I get the message that Mint can't shut down because Nemo is still running but unresponsive. Since going through with your suggested updates, it says the same about gnome-keyring-daemon, but the latter might have something to do with having installed this unbranded Multifuntion 5.25" Media Dashboard Card Reader USB 2.0 USB 3.0 20 pin e-SAT G9P5. Apparently the card reader needs a Linux driver, and I have no idea about how to go go about finding one that will work with this gadget.

lsblk returns

Code: Select all

NAME                MAJ:MIN RM  SIZE RO TYPE  MOUNTPOINT
sda                   8:0    0  1.8T  0 disk  
├─sda1                8:1    0  487M  0 part  /boot
├─sda2                8:2    0    1K  0 part  
└─sda5                8:5    0  1.8T  0 part  
  ├─mint--vg-root   252:0    0  1.8T  0 lvm   /
  └─mint--vg-swap_1 252:1    0  3.5G  0 lvm   
    └─cryptswap1    252:2    0  3.5G  0 crypt [SWAP]
sr0                  11:0    1 1024M  0 rom
After I log into the NAS it remains unchanged.

Since I updated my system, the .xsession-errors file reads like this:

Code: Select all

initctl: Unable to connect to Upstart: Failed to connect to socket /com/ubuntu/upstart: Connection refused
syndaemon: no process found
/etc/mdm/Xsession: Beginning session setup...
localuser:s being added to access control list
[cinnamon-settings-daemon-smartcard] Failed to start: no suitable smartcard driver could be found
[cinnamon-settings-daemon-smartcard] Failed to start: no suitable smartcard driver could be found
SSH_AUTH_SOCK=/run/user/1000/keyring/ssh
SSH_AUTH_SOCK=/run/user/1000/keyring/ssh
SSH_AUTH_SOCK=/run/user/1000/keyring/ssh
=== xinerama setup Configuration ===
  Clone: false
  Output: Goldstar Company Ltd 22" attached to VGA-0
     status: on
     width: 1920
     height: 1080
     rate: 60
     primary: false
     position: 0 0
  Output: Goldstar Company Ltd 22" attached to DVI-0
     status: on
     width: 1920
     height: 1080
     rate: 60
     primary: false
     position: 1920 0
=== Applying Configuration Configuration ===
  Clone: false
  Output: Goldstar Company Ltd 22" attached to VGA-0
     status: on
     width: 1920
     height: 1080
     rate: 60
     primary: true
     position: 0 0
  Output: Goldstar Company Ltd 22" attached to DVI-0
     status: on
     width: 1920
     height: 1080
     rate: 60
     primary: false
     position: 1920 0
Cjs-Message: JS LOG: About to start Cinnamon
St-Message: cogl npot texture sizes SUPPORTED
Cjs-Message: JS LOG: Cinnamon started at Mon Nov 19 2018 18:28:34 GMT+1030 (ACDT)
Cjs-Message: JS LOG: network applet: Cannot find connection for active (or connection cannot be read)

(cinnamon:2154): St-WARNING **: Ignoring length property that isn't a number at line 1526, col 13
** Message: nemo-desktop: session is cinnamon, establishing proxy
openGL version 3.3 detected (GL3 Cogl Driver)
MetaSyncRing disabled: couldn't find required GL extensions, or the minimum safe openGL version was not met
failed to create drawable
Cjs-Message: JS LOG: Invalid network device type, is 14
Cjs-Message: JS LOG: network applet: Found connection for active
mintUpdate: no process found

The reason it took a fortnight to reply is that my desktop's PSU failed and it took a while to get a replacement sent to me out here in whoop-whoop land.

Post Reply

Return to “Newbie Questions”