Graphic issues on Dell Latitude

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Bjarka
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Graphic issues on Dell Latitude

Post by Bjarka » Tue Jul 17, 2018 4:31 pm

Hello everyone.
I have once again landed in a Mint distro and everything is working fine except for my graphic drivers. Video via VLC ain't running as smooth as it did with windows and (this is embarrassing for an almost 50 year old dude) I can't install minecraft due to this. :)
I have been browsing the forum but didn't really find anything useful.
What is the best way to get this up and running?

Kind regards // Jan

My PC status is:

Code: Select all

System:    Host: bjarka-Latitude-E6230 Kernel: 4.15.0-24-generic x86_64
           bits: 64 gcc: 7.3.0
           Desktop: MATE 1.20.1 (Gtk 3.22.30-1ubuntu1)
           Distro: Linux Mint 19 Tara
Machine:   Device: laptop System: Dell product: Latitude E6230 v: 01 serial: N/A
           Mobo: Dell model: 0R6V5Y v: A00 serial: N/A
           BIOS: Dell v: A01 date: 04/25/2012
Battery    BAT0: charge: 57.7 Wh 146.1% condition: 39.5/57.7 Wh (68%)
           model: Sanyo DELL V7M6R29 status: Full
CPU:       Dual core Intel Core i5-3320M (-MT-MCP-) 
           arch: Ivy Bridge rev.9 cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 10366
           clock speeds: max: 3300 MHz 1: 1235 MHz 2: 1205 MHz 3: 1225 MHz
           4: 1217 MHz
Graphics:  Card: Intel 3rd Gen Core processor Graphics Controller
           bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.19.6 )
           drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.22hz
           OpenGL: renderer: Mesa DRI Intel Ivybridge Mobile
           version: 4.2 Mesa 18.0.5 Direct Render: Yes
Audio:     Card Intel 7 Series/C216 Family High Def. Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.15.0-24-generic
Network:   Card-1: Intel 82579LM Gigabit Network Connection
           driver: e1000e v: 3.2.6-k port: f080 bus-ID: 00:19.0
           IF: eno1 state: down mac: <filter>
           Card-2: Intel Centrino Advanced-N 6205 [Taylor Peak]
           driver: iwlwifi bus-ID: 02:00.0
           IF: wlp2s0 state: up mac: <filter>
Drives:    HDD Total Size: 1128.2GB (14.3% used)
           ID-1: /dev/sda model: LITEONIT_LCT size: 128.0GB
           ID-2: USB /dev/sdb model: Transcend size: 1000.2GB
           Optical: No optical drives detected.
Partition: ID-1: / size: 117G used: 9.8G (9%) fs: ext4 dev: /dev/sda1
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 57.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 193 Uptime: 39 min Memory: 1035.3/7860.1MB
           Init: systemd runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191) inxi: 2.3.56
Last edited by karlchen on Tue Jul 17, 2018 4:38 pm, edited 1 time in total.
Reason: enclosed inxi screen output in [code] tags

smokinmoe
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Location: Perth, Western Australia

Re: Graphic issues on Dell Latitude

Post by smokinmoe » Tue Jul 17, 2018 11:57 pm

Bjarka wrote:
Tue Jul 17, 2018 4:31 pm
...everything is working fine except for my graphic drivers.
[Warning, not tested]
You could try this thread Drivers for Intel Graphics Card Linux Mint 18.2 viewtopic.php?t=250485
It says it's for v18.2 of Mint but may well be applicable to your situation.
There are differences in graphics hardware and drivers between yours and his setup but the fix may still work for you.

Yours:

Code: Select all

Graphics:  Card: Intel 3rd Gen Core processor Graphics Controller
           bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.19.6 )
           drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.22hz
           OpenGL: renderer: Mesa DRI Intel Ivybridge Mobile
           version: 4.2 Mesa 18.0.5 Direct Render: Yes
His:

Code: Select all

Graphics:  Card: Intel Sky Lake Integrated Graphics bus-ID: 00:02.0 chip-ID: 8086:1916
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 2048x1152@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics 520 (Skylake GT2)
           GLX Version: 3.0 Mesa 12.0.6 Direct Rendering: Yes
Scroll down to the post by 64bitguy where he explains how to remove the xserver-xorg-video-intel driver.

Good luck :D

Bjarka
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Joined: Wed Dec 05, 2012 4:48 pm

Re: Graphic issues on Dell Latitude

Post by Bjarka » Wed Jul 18, 2018 5:15 am

Thanks for the help but no, it didn't help.
I just come to a black page when I reboot my computer (happened before your help so don't worry about it) :)

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smurphos
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Re: Graphic issues on Dell Latitude

Post by smurphos » Wed Jul 18, 2018 6:35 am

See viewtopic.php?f=49&t=272069&p=1487767&h ... r#p1487767 for some suggestions for additional packages to install to support hardware accelerated video.

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JerryF
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Location: Rhode Island, USA

Re: Graphic issues on Dell Latitude

Post by JerryF » Wed Jul 18, 2018 9:36 am

This may or may may apply (I haven't updated to 19, so I don't have experience yet):

I believe having kernel 4.15.0-24 has caused some problems for others, so you may want to change to a lower-numbered kernel in the 4.15 series.
IF AND WHEN your problem has been solved, please edit your original post and add [SOLVED] to the beginning of the Subject Line. It helps other members.

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