Bluetooth Issues

[pedronell88]

Hello,
I recently installed Mint and everything works fine except for the Bluetooth. I have been reading in order to solve it but have not managed to do so.
In the Terminal I looked up the status of the Bluetooth adapter and this is what's displayed, however I don't know how to interpret what's being displayed, I'll I get from this is that it's running fine:

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jpedroza@CP-JCPA:~$ sudo systemctl status bluetooth -l
[sudo] password for jpedroza: 
● bluetooth.service - Bluetooth service
   Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset
   Active: active (running) since Thu 2018-07-19 21:55:16 CDT; 21min ago
     Docs: man:bluetoothd(8)
 Main PID: 1614 (bluetoothd)
   Status: "Running"
    Tasks: 1 (limit: 4915)
   CGroup: /system.slice/bluetooth.service
           └─1614 /usr/lib/bluetooth/bluetoothd

Jul 19 21:55:16 CP-JCPA systemd[1]: Starting Bluetooth service...
Jul 19 21:55:16 CP-JCPA bluetoothd[1614]: Bluetooth daemon 5.48
Jul 19 21:55:16 CP-JCPA systemd[1]: Started Bluetooth service.
Jul 19 21:55:16 CP-JCPA bluetoothd[1614]: Starting SDP server
Jul 19 21:55:16 CP-JCPA bluetoothd[1614]: Bluetooth management interface 1.14 in
...skipping...
● bluetooth.service - Bluetooth service
   Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset
   Active: active (running) since Thu 2018-07-19 21:55:16 CDT; 21min ago
     Docs: man:bluetoothd(8)
 Main PID: 1614 (bluetoothd)
   Status: "Running"
    Tasks: 1 (limit: 4915)
   CGroup: /system.slice/bluetooth.service
           └─1614 /usr/lib/bluetooth/bluetoothd

Jul 19 21:55:16 CP-JCPA systemd[1]: Starting Bluetooth service...
Jul 19 21:55:16 CP-JCPA bluetoothd[1614]: Bluetooth daemon 5.48
Jul 19 21:55:16 CP-JCPA systemd[1]: Started Bluetooth service.
Jul 19 21:55:16 CP-JCPA bluetoothd[1614]: Starting SDP server
Jul 19 21:55:16 CP-JCPA bluetoothd[1614]: Bluetooth management interface 1.14 in
~

The Bluetooth applet straight away says there's no adapters found and I can't basically do anything with it.

Could some one please shed some light on what can I do fix this? Thanks!

[JeremyB]

Post results for

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lsusb; dmesg | egrep -i 'blue|firm'

[pedronell88]

Post results for

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lsusb; dmesg | egrep -i 'blue|firm'

Hey man, reinstalled Mint and it suddenly works... Unfortunately still have audio issues. Thanks for the help!

[scotlandborn]

Have the same problem. Running cinnamon 19 on Asus All in one pc 64 bit. Uses a usb bluetooth adapter. Ran the suggested code and got the following :-

ali@ali-ET2410:~$ lsusb; dmesg | egrep -i 'blue|firm'
Bus 002 Device 004: ID 174f:1447 Syntek
Bus 002 Device 003: ID 1926:0dbf NextWindow
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 0bc2:ab26 Seagate RSS LLC
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 04f2:0860 Chicony Electronics Co., Ltd 2.4G Multimedia Wireless Kit
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
[ 0.028101] Spectre V2 : Enabling Restricted Speculation for firmware calls
[ 0.048730] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
ali@ali-ET2410:~$

If there is a level below Newbie, then thats me !

[alexa9]

I have given up on Bluetooth. I use a 2.4Ghz USB wireless Keyboard/Mouse, wired headphones and speakers.

[scotlandborn]

Just realized that the usb adapter i have is a wireless adapter for keyboard etc. This PC probably does not have Bluetooth ! I'll pick up a BT adapter to try before going any further !