can someone please help me uninstall a program[SOLVED]

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gatorade
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can someone please help me uninstall a program[SOLVED]

Post by gatorade » Fri Sep 14, 2018 11:18 am

I'm having trouble with a program called pcloud.
I can't get it to work, and it doesn't uninstall when I tried to delete it.

I keep getting an error when I try to log in to my cloud account , saying that there's no internet connection, which is wrong since my internet is working fine.
I thought it was not able to connect using wifi, so I tried a wired connection also but that didn't work either.

My attempts to uninstall have been futile , each time I try to delete it looks like it's gone but reboot the computer and it's still there.



any suggestions i could try would be appreciated.

would I be able to install again over the old one, or what about updating it to get the connection issue resolved, would that work?
Last edited by gatorade on Fri Sep 21, 2018 7:19 pm, edited 1 time in total.
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richyrich
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Re: can someone please help me uninstall a program

Post by richyrich » Fri Sep 14, 2018 12:57 pm

It would really help to know how you installed it (and from where) in the first place. Please elaborate.

rbmorse
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Re: can someone please help me uninstall a program

Post by rbmorse » Fri Sep 14, 2018 1:16 pm

It's an appimage. No idea of how to expunge one of those, though.
Hope is not a plan

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richyrich
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Re: can someone please help me uninstall a program

Post by richyrich » Fri Sep 14, 2018 1:38 pm

Appimage ? In Mint 17.3 ? . . . sheesh am I behind the times. :shock:

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smurphos
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Re: can someone please help me uninstall a program

Post by smurphos » Sat Sep 15, 2018 12:23 am

rbmorse wrote:
Fri Sep 14, 2018 1:16 pm
It's an appimage. No idea of how to expunge one of those, though.
Should just be a case of deleting the .appimage file and if at some point you've agreed to integrate it into the menu system deleting it's .desktop file from ~/.local/share/applications. Logout and log back in and it should be gone.

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BenTrabetere
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Re: can someone please help me uninstall a program

Post by BenTrabetere » Sat Sep 15, 2018 1:53 am

The instructions from smurphos are almost correct. The pCloud program is an AppImage, but it does not have the .appimage extension. The name of the file is pcloud, all lower case, and you should be able to find its location and the related directories/files using locate pcloud.

The related directories/files I found are:
~/pCloudDrive
~/.pcloud
~/.config/pcloud

gatorade
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Re: can someone please help me uninstall a program

Post by gatorade » Thu Sep 20, 2018 12:23 pm

hi,

thanks for the replies.

I'll try the suggested solutions and post the results.
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phd21
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Re: can someone please help me uninstall a program

Post by phd21 » Thu Sep 20, 2018 12:53 pm

Hi gatorade,

I just read your post and the good replies to it. Here are my thoughts on this as well.

I love the "pCloud" service with 10gb of free space and their excellent Linux Client software and I have never had any problems with it. I did not know they had an AppImage version now. I have always used their easy to install Linux deb file.

Like most software, there are usually various installation versions depending upon which version of Linux Mint you are using and you have to download and install the correct version. The older Linux Mint 17.x is based on Ubuntu 14.04 Trusty.

As of today, my currently installed pCloud client from their deb files is not working and I get the same error no internet access? So, I downloaded their new version from the link below which downloaded as just "pcloud" and had to be renamed to "pcloud.bin", given permission to execute, moved it into my "apps" folder underneath my home folder, and it is working. This is new too me.

pCloud - File Security Made Simple | pCloud
https://www.pcloud.com/how-to-install-p ... linux.html

*** How To Access Your pCloud Drive On Linux
https://www.addictivetips.com/ubuntu-li ... -on-linux/


Hope this helps ...
Phd21: Mint KDE 17.3 & 18.3, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram,256gb SDD, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

gatorade
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Re: can someone please help me uninstall a program

Post by gatorade » Fri Sep 21, 2018 7:17 pm

thanks for the help guys, I got it working again.

when I downloaded the newer version , I deleted the old one first from the downloads folder.
This was a step I didn't do before , when I was trying to uninstall, which is probably why it kept showing up each time I reboot the computer.

I ran the new one, and I'm not getting the "no internet connection" error anymore. :D
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