[Solved] Linux Mint : Black screen with mouse pointer after login.

[I_like_d0nuts]

Hi all, I have been using Linux Mint (Cinnamon desktop) without issue for some time. Today when I started the computer and logged in I was greeted with a black screen and a mouse pointer only, no desktop.

I searched and found posts relating to the same issue on Google where a solution has been found, however, the solutions offered do not work for me or seem to be specific to the user's computer. A couple of examples of what I found are shown below:

viewtopic.php?t=126293

viewtopic.php?t=256516

I also came across this the post listed below and attempted to follow the instruction, however, when I pressed the Tab key nothing happened. I do not understand enough about the instructions to be able to work out the issue.

https://community.linuxmint.com/tutorial/view/842


Whilst I use and love Linux, I do not have the skills to be able to troubleshoot and resolve this issue.

Could someone please take a look and help me with this?

My machine's specs are :


CPU: Intel Core i7-4770@3.40GHzx4
GPU: Nvidia GK106 (GeForce GTX 660)
Memory: 16 GiB DDR3 (Corsair Vengeance)
Motherboard: ASUS B85M-G
Power: Corsair CX750M

Should you require logs please include an instruction as to how to produce them, thank you.

[N3wb]

I'm also relatively new to LM, but I think others can help you better if you post the result of

Code: Select all

inxi -Fxz

Also I think in your case, just post the result of this command too:

Code: Select all

cat /etc/default/grub

Note: You'll need to change to a non-graphical tty session (Eg: tty1 => Ctrl + Alt + F1). I don't think you'll be able to share screenshot so just take a pic of the result with your mobile OR
if you haven't encrypted your /home partition, save the result of the commands to a file by something like:

Code: Select all

inxi -Fxz >> $HOME/filename.txt

and then use a live distro from USB and copy the contents of the file and paste it here.

[I_like_d0nuts]

Hello N3wb, thank you very much for taking the time to lend some assistance, very kind of you chap.

I have completed the tasks that you suggested, I am not sure why the first photo appears upside down in the post. When you click on it to view it is rotated correctly.

2.jpg

1.jpg

[I_like_d0nuts]

Please consider this topic as solved/closed. I have received help on another forum that has led to the issue being resolved.

[N3wb]

Care to share the link where it got resolved? (Just in case others have similar query)