Access Denied - Sucuri Website Firewall

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dhdurgee
Level 4
Level 4
Posts: 434
Joined: Thu Jul 02, 2009 7:56 pm

Access Denied - Sucuri Website Firewall

Post by dhdurgee »

I ran into a strange problem earlier today, mintupdate stopped working. Looking at its log file in /tmp I see:

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01.21@10:31 ++ Launching mintUpdate 
01.21@10:31 ++ Starting refresh 
01.21@10:31 ++ Initial refresh will happen in 10 minutes, 0 hours and 0 days 
01.21@10:31 -- Exception occurred in the refresh thread: <class 'subprocess.CalledProcessError'> 
01.21@10:31 ++ Starting refresh (including refreshing the APT cache) 
01.21@10:31 -- Exception occurred in the refresh thread: <class 'subprocess.CalledProcessError'> 
Thinking I might find something about this on the forums I tried searching for "Exception occurred in the refresh thread: <class 'subprocess.CalledProcessError'> " and instead of the results I get the message in the subject line. I have attached a pdf with the image to this post. Is this something you need to fix?

Dave
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
gm10

Re: Access Denied - Sucuri Website Firewall

Post by gm10 »

The Sucuri message is just because you were searching for something that could be understood as html/xml. It saves them having to ensure the forum software is secure I suppose.

Regarding the Update Manager error, to see what's actually wrong please run in a terminal window:

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apt update
and see if it produces an error message. If it doesn't, run this instead:

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/usr/lib/linuxmint/mintUpdate/checkAPT.py
Also please always post output of

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inxi -Fxz
dhdurgee
Level 4
Level 4
Posts: 434
Joined: Thu Jul 02, 2009 7:56 pm

Re: Access Denied - Sucuri Website Firewall

Post by dhdurgee »

AH, I was wondering why the strange error. I restarted the system and am no longer having the probem. I will check further as suggested if I encounter the problem again.

Dave
gm10

Re: Access Denied - Sucuri Website Firewall

Post by gm10 »

Even better. You can mark the thread as SOLVED then (edit the first post's subject line). :)
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