random freeze of OS

[silvatech]

About every 3+ hours and always when the system is idle. I will come back to it completely frozen. Screens still displaying the last images. Control alt f1 dont even work. Its completely locked up I have to do a hard reset. Bit stuck where to even begin checking this. I am wondering if maybe it has to do with the power supply i changed a month ago? Otherwise everything been stable from any software changes.

Mint 19.1 XFCE with standard kernel. Just not quite sure what to look at as I am use to having something to go off of from a crash.

EDIT should add this just incase

Code: Select all

System:
  Host: zephar-MS-7B79 Kernel: 4.15.0-45-generic x86_64 bits: 64 
  compiler: gcc v: 7.3.0 Desktop: Xfce 4.12.3 Distro: Linux Mint 19.1 Tessa 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Desktop Mobo: Micro-Star model: X470 GAMING PLUS (MS-7B79) v: 2.0 
  serial: <filter> UEFI: American Megatrends v: A.50 date: 11/16/2018 
CPU:
  Topology: 6-Core model: AMD Ryzen 5 2600X bits: 64 type: MT MCP arch: Zen+ 
  rev: 2 L2 cache: 3072 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 86395 
  Speed: 2156 MHz min/max: 2200/3600 MHz Core speeds (MHz): 1: 2156 2: 2183 
  3: 2197 4: 2196 5: 2291 6: 2212 7: 2309 8: 2261 9: 2130 10: 2125 11: 2201 
  12: 2208 
Graphics:
  Device-1: NVIDIA GP106 [GeForce GTX 1060 6GB] vendor: Gigabyte 
  driver: nvidia v: 390.87 bus ID: 1d:00.0 
  Display: x11 server: X.Org 1.19.6 driver: nvidia 
  resolution: 1280x1024~60Hz, 1920x1200~60Hz, 1440x900~61Hz 
  OpenGL: renderer: GeForce GTX 1060 6GB/PCIe/SSE2 v: 4.6.0 NVIDIA 390.87 
  direct render: Yes 
Audio:
  Device-1: NVIDIA GP106 High Definition Audio vendor: Gigabyte 
  driver: snd_hda_intel v: kernel bus ID: 1d:00.1 
  Device-2: AMD Family 17h HD Audio vendor: Micro-Star MSI 
  driver: snd_hda_intel v: kernel bus ID: 1f:00.3 
  Sound Server: ALSA v: k4.15.0-45-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Micro-Star MSI driver: r8169 v: 2.3LK-NAPI port: f000 
  bus ID: 18:00.0 
  IF: enp24s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 7.50 TiB used: 1.82 TiB (24.2%) 
  ID-1: /dev/nvme0n1 vendor: A-Data model: SX8200NP size: 223.57 GiB 
  ID-2: /dev/sda vendor: Western Digital model: WD2002FAEX-007BA0 
  size: 1.82 TiB 
  ID-3: /dev/sdb vendor: Hitachi model: HUA723030ALA640 size: 2.73 TiB 
  ID-4: /dev/sdc vendor: Hitachi model: HUA723030ALA640 size: 2.73 TiB 
RAID:
  Device-1: md0 type: mdraid status: active Components: 
  online: sdb1~c0 sdc1~c1 
  Info: raid: mirror blocks: 2919892992 report: 2/2 UU chunk size: N/A 
Partition:
  ID-1: / size: 76.40 GiB used: 17.74 GiB (23.2%) fs: ext4 
  dev: /dev/nvme0n1p1 
  ID-2: /home size: 2.68 TiB used: 1.74 TiB (64.9%) fs: ext4 dev: /dev/md0p1 
Sensors:
  System Temperatures: cpu: 30.0 C mobo: 33.0 C gpu: nvidia temp: 57 C 
  Fan Speeds (RPM): fan-1: 4258 fan-2: 1741 fan-3: 719 fan-4: 0 fan-5: 0 
  gpu: nvidia fan: 0% 
Info:
  Processes: 309 Uptime: 30m Memory: 31.43 GiB used: 5.17 GiB (16.5%) 
  Init: systemd runlevel: 5 Compilers: gcc: 7.3.0 Shell: bash v: 4.4.19 
  inxi: 3.0.27 

[kato181]

It sounds to me it could be a power setting fault. I have set all the power settings on my desktop to the following:

Power Options:
Turn off the screen when inactive for >>>>>>>>>>> Never
Suspend when inactive for >>>>>>>>>>>>>>>>>>>> Never

Extra Options:
When the power button is pressed >>>>>>>>>>>>> Shutdown Immediately

If you have a laptop then there are more power settings available to set...eg what to do when lid is closed.. I set everyone of those to Do nothing except for the power button...
hope this helps you.

[silvatech]

This was posted on the wrong thread

[catweazel]

uninstall from software manager and try installing through terminal to see if any errors, because that is really really wierd.

sudo apt install steam

What makes you so sure the OP even has steam installed?

[WharfRat]

If it freezes again don't do a hard reset. Press and hold down the "ALT + SYSRQ" and type "R E I S U B"

That will do a proper reboot. See https://ubuntuforums.org/archive/index. ... 1896.html

[silvatech]

If it freezes again don't do a hard reset. Press and hold down the "ALT + SYSRQ" and type "R E I S U B"

That will do a proper reboot. See https://ubuntuforums.org/archive/index. ... 1896.html

Thanks, I will give that a try if it freezes up again. I think I found the problem, but you never know.

[silvatech]

If it freezes again don't do a hard reset. Press and hold down the "ALT + SYSRQ" and type "R E I S U B"

That will do a proper reboot. See https://ubuntuforums.org/archive/index. ... 1896.html

Well, I thought I solved the problem, buit the computer froze again on me today. I tried the process you gave above and waited 20 minutes it never would restart. To make sure I did the process right. I did the process with the system running and it worked. So it seems to really lock it up. I happened to be using it this time and one thing I did notice is it starts to slowly not respond to some mouse clicks and that before it finally completely locks up. any ideas of what to check? I am baffled. =(

[WharfRat]

Check the /vat/log/syslog* files - you can use tail to check the end of the file.

If you have .gz extensions use zcat to view them - as in zcat /var/log/syslog.2.gz|tail

Also try grepping them for segfault or fault.

[Pjotr]

Try if it helps when you disable all visual effects in Xfce:
https://easylinuxtipsproject.blogspot.c ... html#ID5.3
(item 5.3)