Mint 19.1 crashing

Quick to answer questions about finding your way around Linux Mint as a new user.
Forum rules
There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions use the other forums in the support section.
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
noady

Mint 19.1 crashing

Post by noady »

Hi, I'm running a Dell Latitude 64 bit laptop.
I installed LM 19.1 recently.

everything was fine until multiple crashes;
Latest log message:
19:33:46 kernel: iwl3945 0000:0c:00.0: Can't stop Rx DMA.
19:33:46 kernel: iwl3945 0000:0c:00.0: Can't stop Rx DMA.
19:33:46 kernel: iwl3945 0000:0c:00.0: set power fail, ret = -5
19:33:46 kernel: iwl3945 0000:0c:00.0: Command C_POWER_TBL failed: FW Error
19:33:46 kernel: iwl3945 0000:0c:00.0: Error Reply type 0x00000000 cmd C_RXON (0x10) seq 0x0406 ser 0x017D0000
19:33:46 kernel: iwl3945 0000:0c:00.0: Read idx for DMA queue txq id (4), idx 5, is out of range [0-256] 4 4.
19:33:46 kernel: iwl3945 0000:0c:00.0: Read idx for DMA queue txq id (4), idx 4, is out of range [0-256] 4 4.
19:33:46 kernel: iwl3945 0000:0c:00.0: SYSASSERT (0x5) 0894062558 0x008B6 0x01E20 0x00320 0x00000 381

19:33:46 kernel: iwl3945 0000:0c:00.0: Desc Time asrtPC blink2 ilink1 nmiPC Line
19:33:46 kernel: iwl3945 0000:0c:00.0: Status: 0x000302E4, count: 1
19:33:46 kernel: iwl3945 0000:0c:00.0: Start IWL Error Log Dump:
19:33:46 kernel: iwl3945 0000:0c:00.0: Loaded firmware version: 15.32.2.9
19:33:46 kernel: iwl3945 0000:0c:00.0: Microcode SW error detected. Restarting 0x82000008.
19:31:09 systemd: Failed to start flatpak-org.libreoffice.LibreOffice-6839.scope.
19:31:01 sudo: brian : a password is required ; TTY=pts/0 ; PWD=/home/brian ; USER=root ; COMMAND=/usr/sbin/hddtemp -nq -u C /dev/sdc
19:11:12 kernel: iwl3945 0000:0c:00.0: Can't stop Rx DMA.
18:51:07 kernel: usb 6-1-port1: disabled by hub (EMI?), re-enabling...
16:29:38 kernel: iwl3945 0000:0c:00.0: Can't stop Rx DMA.
08:43:04 pulseaudio: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
08:42:21 lightdm: PAM adding faulty module: pam_kwallet5.so
08:41:44 wpa_supplicant: dbus: Failed to construct signal
08:41:33 kernel: Error calling EVIOCSKEYCODE on device node '/dev/input/event9' (scan code 0x100150, key code 190): Invalid argument
08:41:30 kernel: leds dell::kbd_backlight: Setting an LED's brightness failed (-5)
08:41:09 kernel: [drm:drm_atomic_helper_wait_for_dependencies [drm_kms_helper]] *ERROR* [PLANE:28:plane A] flip_done timed out
08:41:09 kernel: [drm:drm_atomic_helper_wait_for_flip_done [drm_kms_helper]] *ERROR* [CRTC:34:pipe A] flip_done timed out
08:41:09 kernel: [drm:drm_atomic_helper_wait_for_dependencies [drm_kms_helper]] *ERROR* [PLANE:28:plane A] flip_done timed out
08:41:09 kernel: [drm:drm_atomic_helper_wait_for_flip_done [drm_kms_helper]] *ERROR* [CRTC:34:pipe A] flip_done timed out
08:41:09 kernel: sd 4:0:0:0: [sdb] Assuming drive cache: write through

Any help be great.
I have Timeshift saved on a stick (continuous) but would like to resove this properly
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Lord Boltar

Re: Mint 19.1 crashing

Post by Lord Boltar »

The iwl3945 is your Intel Wireless is not shutting down or Mint is not able to turn it off during shutdown - can you manually turn off the wireless first before going to shutdown and see if your errors change - also check to make sure your kernel is up to date
noady

Re: Mint 19.1 crashing

Post by noady »

Thanks for that, but...
Looked at the crash log and found a critical error:
""CRITICAL: t+94.77482s: We failed but the fail whale is dead sorry...""
I've double-punctuated this message in case this is a hack i have been subject to.
Have ditched Mint 19.1 64bit and am back on 32Bit Serena.
I reckon I should notify the police about this.
Thanks, Brian

and, yeah, Kernel was up to date (yesterday)
AND the critical error message had a comma between the "dead" and the "sorry" words
which made me suspect this could be a hack.
Lord Boltar

Re: Mint 19.1 crashing

Post by Lord Boltar »

In this case the "fail whale" is an error message logged by GNOME if something went wrong. It's named after a illustration by Yiying Lu used by Twitter to display errors.
If it is dead it means that there's not enough of GNOME running to display the error.
User avatar
smurphos
Level 18
Level 18
Posts: 8498
Joined: Fri Sep 05, 2014 12:18 am
Location: Irish Brit in Portugal
Contact:

Re: Mint 19.1 crashing

Post by smurphos »

Which Desktop environment were you running?

Out of interest is your boot time really slow?
For custom Nemo actions, useful scripts for the Cinnamon desktop, and Cinnamox themes visit my Github pages.
Locked

Return to “Beginner Questions”