No sound through headphones [SOLVED]

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wayfarer51
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No sound through headphones [SOLVED]

Post by wayfarer51 »

I'd just installed Mint 20 MATE 64-bit on a Dell Inspiron 15 3000, dual boot along side of Windows 10. The headphones work fine in Windows and my tablet. I tried playing Pandora through Firefox, which had worked when I played it through the USB Live. Then I tried Rhythmbox. Neither worked through headphones, though the speakers worked fine. I also had no system sounds through Pidgin or Thunderbird or anything else.

I read an article that suggested installing pavocontrol (sp?) and tried that and suddenly I had sound! Then, after rebooting, no sound again. I fiddled with the Sound and PulseAudio Volume Control to no avail.

Would anyone be so kind as to tell this Mint newbie how I can get my sound back? Thanks for your help.
Last edited by wayfarer51 on Wed Jul 01, 2020 8:02 pm, edited 1 time in total.

wwfwng
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Re: No sound through headphones

Post by wwfwng »

It might be as simple as adjusting your sound settings. Go to Menu. Under Applications, choose Sound & Video and then Sound. I've experienced no sound when the incorrect settings were selected.

wayfarer51
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Location: Alexandria, Virginia, USA

Re: No sound through headphones

Post by wayfarer51 »

Thanks, but no go. I'd tried that, plus the PulseAudio Volume Control. Everything was enabled and appeared to be working, just no sound.

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MrEen
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Re: No sound through headphones

Post by MrEen »

Hi wayfarer51, and welcome to the forum.

Play a song or video with the headphones plugged in and run pacmd list-sinks in the terminal. Paste that output, along with the output of pacmd list-cards and dmesg | grep snd

Those should give us a clue.

wayfarer51
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Re: No sound through headphones

Post by wayfarer51 »

Thanks McEen, I appreciate both your welcome and willingness to address my sound problem.

Here are the outputs you asked for:

Code: Select all

1 sink(s) available.
  * index: 0
	name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: (none)
	priority: 9039
	volume: front-left: 53976 /  82% / -5.06 dB,   front-right: 53976 /  82% / -5.06 dB
	        the outputs you asked forbalance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 90.39 ms
	max request: 15 KiB
	max rewind: 15 KiB
	monitor source: 0
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 1
	linked by: 1
	configured latency: 90.00 ms; range is 0.50 .. 371.52 ms
	card: 0 <alsa_card.pci-0000_00_1f.3>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC3246 Analog"
		alsa.id = "ALC3246 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xd1228000 irq 135"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "9d71"
		device.product.name = "Sunrise Point-LP HD Audio"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-headphones>

Code: Select all

1 card(s) available.
    index: 0
	name: <alsa_card.pci-0000_00_1f.3>
	driver: <module-alsa-card.c>
	owner module: 7
	properties:
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xd1228000 irq 135"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "9d71"
		device.product.name = "Sunrise Point-LP HD Audio"
		device.form_factor = "internal"
		device.string = "0"
		device.description = "Built-in Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		input:analog-stereo: Analog Stereo Input (priority 65, available: unknown)
		output:analog-stereo: Analog Stereo Output (priority 6500, available: unknown)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6565, available: unknown)
		output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
		output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5965, available: no)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (priority 865, available: no)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (priority 865, available: no)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
		output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (priority 5765, available: no)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
		output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (priority 5765, available: no)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
		output:hdmi-stereo-extra3+input:analog-stereo: Digital Stereo (HDMI 4) Output + Analog Stereo Input (priority 5765, available: no)
		output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround-extra3+input:analog-stereo: Digital Surround 5.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround71-extra3+input:analog-stereo: Digital Surround 7.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
		output:hdmi-stereo-extra4+input:analog-stereo: Digital Stereo (HDMI 5) Output + Analog Stereo Input (priority 5765, available: no)
		output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround-extra4+input:analog-stereo: Digital Surround 5.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: no)
		output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround71-extra4+input:analog-stereo: Digital Surround 7.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: no)
		off: Off (priority 0, available: unknown)
	active profile: <output:analog-stereo>
	sinks:
		alsa_output.pci-0000_00_1f.3.analog-stereo/#0: Built-in Audio Analog Stereo
	sources:
		alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo
	ports:
		analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-headphone-mic: Microphone (priority 8700, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-headset-mic: Headset Microphone (priority 8800, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "audio-headphones"
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"

Code: Select all

[    5.364621] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[    5.364889] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    5.442741] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3246: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[    5.442744] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    5.442746] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[    5.442748] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
[    5.442749] snd_hda_codec_realtek hdaudioC0D0:    inputs:
[    5.442751] snd_hda_codec_realtek hdaudioC0D0:      Headset Mic=0x19
[    5.442753] snd_hda_codec_realtek hdaudioC0D0:      Headphone Mic=0x1a
[    5.442754] snd_hda_codec_realtek hdaudioC0D0:      Internal Mic=0x12


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MrEen
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Re: No sound through headphones

Post by MrEen »

Well, your output looked perfect. Let's see the output of amixer now please.

wayfarer51
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Re: No sound through headphones

Post by wayfarer51 »

OK, MrEen, done and done. I'm glad you can interpret all of this. I've been hanging out in Windoze so I can listen to music while I fool around on the laptop when what I'd really like is to be fixing up Mint to suit me.

Thanks so much!

wayfarer51

Here's the output for amixer:

Code: Select all

Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 74 [85%] [-9.75dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Headphone Mic',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [on]
Simple mixer control 'Headphone Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic Mute-LED Mode',0
  Capabilities: enum
  Items: 'On' 'Off' 'Follow Capture' 'Follow Mute'
  Item0: 'Follow Mute'
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',3
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',4
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 63 [100%] [30.00dB] [off]
  Front Right: Capture 63 [100%] [30.00dB] [off]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'
Simple mixer control 'Headset Mic',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [off]
Simple mixer control 'Headset Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Internal Mic',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [off]
Simple mixer control 'Internal Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 1 [33%] [10.00dB]
  Front Right: 1 [33%] [10.00dB]

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MrEen
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Re: No sound through headphones

Post by MrEen »

This is a tricky one. First, in the terminal run alsamixer. Arrow over to the Headphone Mic column, then press the m key to mute it. Muted columns show MM at the bottom.

I'm doubting that's going to fix this, but your outputs look so good otherwise. There isn't a switch or volume control on the headphones, is there?

Also, if this is a dual boot with Windows, boot to Windows and ensure Fast Startup is turned off then shutdown, don't reboot. Wait 2 minutes then power up into Mint and see if the headphones work.

wayfarer51
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Re: No sound through headphones

Post by wayfarer51 »

I ran alsamixer and cursored to the headphones column. Pressing "M" so it read "MM", exiting alsamixer, rebooting back into Mint: no sound from headphones. There was no apparent change to the alsamixer screen after unmuting headphones either.

This is a dual boot with Windows 10, so I checked Fast Startup and it was off. I remembered I'd turned it off years ago because I didn't want the laptop hibernating. I did a complete shutdown anyway (at this point I'm waving dead chickens at the moon), waited a few minutes and booted back into Mint. Still no headphone sound. No switch for the headphones, unfortunately.

I still think it's weird that the only times I've had headphone sound in Mint was the USB Live test of Mint 19, and then after I installed pavucontrol. When I rebooted after the pavucontrol was installed, no headphone sound again.

Thanks for sticking with this, it means a lot to me.

wayfarer51

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MrEen
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Re: No sound through headphones

Post by MrEen »

Okay, you've given me an idea. Boot to the Live USB, and make sure the headphones are working. Assuming so, run sudo alsactl store followed by cat /var/lib/alsa/asound.state Paste the output here, then I'll have you insert it into your installed OS.

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MrEen
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Re: No sound through headphones

Post by MrEen »

And just to note you're at least the second person, probably the third, that's had an issue with the newer pavucontrol causing issues.

wayfarer51
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Re: No sound through headphones

Post by wayfarer51 »

OK, here is the output. Using Mint 20 Mate 64-bit Live USB and playing Pandora on Firefox, sound on headphones is definitely working.

Fingers crossed.

wayfarer51

Code: Select all

state.PCH {
	control.1 {
		iface MIXER
		name 'Headphone Playback Volume'
		value.0 87
		value.1 87
		comment {
			access 'read write'
			type INTEGER
			count 2
			range '0 - 87'
			dbmin -6525
			dbmax 0
			dbvalue.0 0
			dbvalue.1 0
		}
	}
	control.2 {
		iface MIXER
		name 'Headphone Playback Switch'
		value.0 true
		value.1 true
		comment {
			access 'read write'
			type BOOLEAN
			count 2
		}
	}
	control.3 {
		iface MIXER
		name 'Speaker Playback Volume'
		value.0 0
		value.1 0
		comment {
			access 'read write'
			type INTEGER
			count 2
			range '0 - 87'
			dbmin -6525
			dbmax 0
			dbvalue.0 -6525
			dbvalue.1 -6525
		}
	}
	control.4 {
		iface MIXER
		name 'Speaker Playback Switch'
		value.0 false
		value.1 false
		comment {
			access 'read write'
			type BOOLEAN
			count 2
		}
	}
	control.5 {
		iface MIXER
		name 'Auto-Mute Mode'
		value Enabled
		comment {
			access 'read write'
			type ENUMERATED
			count 1
			item.0 Disabled
			item.1 Enabled
		}
	}
	control.6 {
		iface MIXER
		name 'Capture Source'
		value 'Internal Mic'
		comment {
			access 'read write'
			type ENUMERATED
			count 1
			item.0 'Headset Mic'
			item.1 'Headphone Mic'
			item.2 'Internal Mic'
		}
	}
	control.7 {
		iface MIXER
		name 'Capture Volume'
		value.0 39
		value.1 39
		comment {
			access 'read write'
			type INTEGER
			count 2
			range '0 - 63'
			dbmin -1725
			dbmax 3000
			dbvalue.0 1200
			dbvalue.1 1200
		}
	}
	control.8 {
		iface MIXER
		name 'Capture Switch'
		value.0 true
		value.1 true
		comment {
			access 'read write'
			type BOOLEAN
			count 2
		}
	}
	control.9 {
		iface MIXER
		name 'Headset Mic Boost Volume'
		value.0 0
		value.1 0
		comment {
			access 'read write'
			type INTEGER
			count 2
			range '0 - 3'
			dbmin 0
			dbmax 3000
			dbvalue.0 0
			dbvalue.1 0
		}
	}
	control.10 {
		iface MIXER
		name 'Headphone Mic Boost Volume'
		value.0 0
		value.1 0
		comment {
			access 'read write'
			type INTEGER
			count 2
			range '0 - 3'
			dbmin 0
			dbmax 3000
			dbvalue.0 0
			dbvalue.1 0
		}
	}
	control.11 {
		iface MIXER
		name 'Internal Mic Boost Volume'
		value.0 0
		value.1 0
		comment {
			access 'read write'
			type INTEGER
			count 2
			range '0 - 3'
			dbmin 0
			dbmax 3000
			dbvalue.0 0
			dbvalue.1 0
		}
	}
	control.12 {
		iface MIXER
		name 'Mic Mute-LED Mode'
		value 'Follow Mute'
		comment {
			access 'read write'
			type ENUMERATED
			count 1
			item.0 On
			item.1 Off
			item.2 'Follow Capture'
			item.3 'Follow Mute'
		}
	}
	control.13 {
		iface MIXER
		name 'Master Playback Volume'
		value 60
		comment {
			access 'read write'
			type INTEGER
			count 1
			range '0 - 87'
			dbmin -6525
			dbmax 0
			dbvalue.0 -2025
		}
	}
	control.14 {
		iface MIXER
		name 'Master Playback Switch'
		value true
		comment {
			access 'read write'
			type BOOLEAN
			count 1
		}
	}
	control.15 {
		iface CARD
		name 'Headset Mic Phantom Jack'
		value true
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.16 {
		iface CARD
		name 'Headphone Mic Jack'
		value true
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.17 {
		iface CARD
		name 'Internal Mic Phantom Jack'
		value true
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.18 {
		iface CARD
		name 'Speaker Phantom Jack'
		value true
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.19 {
		iface PCM
		name 'Playback Channel Map'
		value.0 3
		value.1 4
		comment {
			access read
			type INTEGER
			count 2
			range '0 - 36'
		}
	}
	control.20 {
		iface PCM
		name 'Capture Channel Map'
		value.0 0
		value.1 0
		comment {
			access read
			type INTEGER
			count 2
			range '0 - 36'
		}
	}
	control.21 {
		iface CARD
		name 'HDMI/DP,pcm=3 Jack'
		value false
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.22 {
		iface MIXER
		name 'IEC958 Playback Con Mask'
		value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.23 {
		iface MIXER
		name 'IEC958 Playback Pro Mask'
		value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.24 {
		iface MIXER
		name 'IEC958 Playback Default'
		value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access 'read write'
			type IEC958
			count 1
		}
	}
	control.25 {
		iface MIXER
		name 'IEC958 Playback Switch'
		value false
		comment {
			access 'read write'
			type BOOLEAN
			count 1
		}
	}
	control.26 {
		iface PCM
		device 3
		name ELD
		value ''
		comment {
			access 'read volatile'
			type BYTES
			count 0
		}
	}
	control.27 {
		iface CARD
		name 'HDMI/DP,pcm=7 Jack'
		value false
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.28 {
		iface MIXER
		name 'IEC958 Playback Con Mask'
		index 1
		value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.29 {
		iface MIXER
		name 'IEC958 Playback Pro Mask'
		index 1
		value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.30 {
		iface MIXER
		name 'IEC958 Playback Default'
		index 1
		value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access 'read write'
			type IEC958
			count 1
		}
	}
	control.31 {
		iface MIXER
		name 'IEC958 Playback Switch'
		index 1
		value true
		comment {
			access 'read write'
			type BOOLEAN
			count 1
		}
	}
	control.32 {
		iface PCM
		device 7
		name ELD
		value ''
		comment {
			access 'read volatile'
			type BYTES
			count 0
		}
	}
	control.33 {
		iface CARD
		name 'HDMI/DP,pcm=8 Jack'
		value false
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.34 {
		iface MIXER
		name 'IEC958 Playback Con Mask'
		index 2
		value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.35 {
		iface MIXER
		name 'IEC958 Playback Pro Mask'
		index 2
		value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.36 {
		iface MIXER
		name 'IEC958 Playback Default'
		index 2
		value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access 'read write'
			type IEC958
			count 1
		}
	}
	control.37 {
		iface MIXER
		name 'IEC958 Playback Switch'
		index 2
		value true
		comment {
			access 'read write'
			type BOOLEAN
			count 1
		}
	}
	control.38 {
		iface PCM
		device 8
		name ELD
		value ''
		comment {
			access 'read volatile'
			type BYTES
			count 0
		}
	}
	control.39 {
		iface CARD
		name 'HDMI/DP,pcm=9 Jack'
		value false
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.40 {
		iface MIXER
		name 'IEC958 Playback Con Mask'
		index 3
		value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.41 {
		iface MIXER
		name 'IEC958 Playback Pro Mask'
		index 3
		value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.42 {
		iface MIXER
		name 'IEC958 Playback Default'
		index 3
		value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access 'read write'
			type IEC958
			count 1
		}
	}
	control.43 {
		iface MIXER
		name 'IEC958 Playback Switch'
		index 3
		value true
		comment {
			access 'read write'
			type BOOLEAN
			count 1
		}
	}
	control.44 {
		iface PCM
		device 9
		name ELD
		value ''
		comment {
			access 'read volatile'
			type BYTES
			count 0
		}
	}
	control.45 {
		iface CARD
		name 'HDMI/DP,pcm=10 Jack'
		value false
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.46 {
		iface MIXER
		name 'IEC958 Playback Con Mask'
		index 4
		value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.47 {
		iface MIXER
		name 'IEC958 Playback Pro Mask'
		index 4
		value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.48 {
		iface MIXER
		name 'IEC958 Playback Default'
		index 4
		value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access 'read write'
			type IEC958
			count 1
		}
	}
	control.49 {
		iface MIXER
		name 'IEC958 Playback Switch'
		index 4
		value true
		comment {
			access 'read write'
			type BOOLEAN
			count 1
		}
	}
	control.50 {
		iface PCM
		device 10
		name ELD
		value ''
		comment {
			access 'read volatile'
			type BYTES
			count 0
		}
	}
	control.51 {
		iface PCM
		device 3
		name 'Playback Channel Map'
		value.0 0
		value.1 0
		value.2 0
		value.3 0
		value.4 0
		value.5 0
		value.6 0
		value.7 0
		comment {
			access 'read write'
			type INTEGER
			count 8
			range '0 - 36'
		}
	}
	control.52 {
		iface PCM
		device 7
		name 'Playback Channel Map'
		value.0 0
		value.1 0
		value.2 0
		value.3 0
		value.4 0
		value.5 0
		value.6 0
		value.7 0
		comment {
			access 'read write'
			type INTEGER
			count 8
			range '0 - 36'
		}
	}
	control.53 {
		iface PCM
		device 8
		name 'Playback Channel Map'
		value.0 0
		value.1 0
		value.2 0
		value.3 0
		value.4 0
		value.5 0
		value.6 0
		value.7 0
		comment {
			access 'read write'
			type INTEGER
			count 8
			range '0 - 36'
		}
	}
	control.54 {
		iface PCM
		device 9
		name 'Playback Channel Map'
		value.0 0
		value.1 0
		value.2 0
		value.3 0
		value.4 0
		value.5 0
		value.6 0
		value.7 0
		comment {
			access 'read write'
			type INTEGER
			count 8
			range '0 - 36'
		}
	}
	control.55 {
		iface PCM
		device 10
		name 'Playback Channel Map'
		value.0 0
		value.1 0
		value.2 0
		value.3 0
		value.4 0
		value.5 0
		value.6 0
		value.7 0
		comment {
			access 'read write'
			type INTEGER
			count 8
			range '0 - 36'
		}
	}
	control.56 {
		iface MIXER
		name 'PCM Playback Volume'
		value.0 255
		value.1 255
		comment {
			access 'read write user'
			type INTEGER
			count 2
			range '0 - 255'
			tlv '0000000100000008ffffec1400000014'
			dbmin -5100
			dbmax 0
			dbvalue.0 0
			dbvalue.1 0
		}
	}
}


User avatar
MrEen
Level 20
Level 20
Posts: 10741
Joined: Mon Jun 12, 2017 8:39 pm

Re: No sound through headphones

Post by MrEen »

Great. Now you have a copy of that here.

Boot back into your installed version. Run sudo touch /var/lib/alsa/asound.state followed by xed admin:///var/lib/alsa/asound.state. If there's anything in the file, delete it, then paste in what you posted above. After saving the file, run sudo alsactl restore then test the headphones.

wayfarer51
Level 1
Level 1
Posts: 13
Joined: Tue Jun 30, 2020 12:07 am
Location: Alexandria, Virginia, USA

Re: No sound through headphones

Post by wayfarer51 »

It worked!

As soon as I ran the restore the headphone sound came right on! MrEen, you're amazing! Knowledge AND patience in one person.

Thanks for all your invaluable help. I want to put a SOLVED on the topic header, but I've got to run now for a bit. I'll be back in an hour or so.

Thanks again.

wayfarer51

User avatar
MrEen
Level 20
Level 20
Posts: 10741
Joined: Mon Jun 12, 2017 8:39 pm

Re: No sound through headphones

Post by MrEen »

Fantastic!

In the future, if the headphones stop working again, try the same restore command. I suspect it will work, even months from now.

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