[SOLVED] No Input sources Mint 19.3 on DELL Vostro /Inspiron 7590

[Jann]

Hi, this is my first post after a week of Linux Mint 19.3 on my DELL Vostro 7500 Laptop. So far, it's a mixed experience. (I couldn't get Linux Mint 20 to work as I got the Initramfs error and wont even start up to the LIVE USB).

To be short, I am having trouble with my speakers and microphone, they are not recognised. It's a realtek Soundcard I believe but no Luck with having the digital sound output.

For the Input, I get the "No input sources are currently available.

All this happened after I updated the system right after a fresh install of Mint.

As a full-on newbie to Linux (I just want to be as far away from Spydows 10 as possible) I do need help, I cant figure this out on my own. So I am asking some experienced people to help me.

I have looked up what's needed for you to be able to help in this forum and have run the following:

inxi -Fxz

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System:
  Host: vostro Kernel: 5.4.0-40-generic x86_64 bits: 64 compiler: gcc 
  v: 7.5.0 Desktop: Cinnamon 4.4.8 Distro: Linux Mint 19.3 Tricia 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: Dell product: Vostro 7590 v: N/A serial: <filter> 
  Mobo: Dell model: 0JKGD4 v: A00 serial: <filter> UEFI: Dell v: 1.6.0 
  date: 02/07/2020 
Battery:
  ID-1: BAT0 charge: 87.6 Wh condition: 87.6/97.0 Wh (90%) 
  model: SMP DELL GPM0365 status: Full 
CPU:
  Topology: 6-Core model: Intel Core i7-9750H bits: 64 type: MT MCP 
  arch: Kaby Lake rev: A L2 cache: 12.0 MiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 62399 
  Speed: 800 MHz min/max: 800/4500 MHz Core speeds (MHz): 1: 800 2: 801 
  3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 9: 800 10: 800 11: 800 12: 800 
Graphics:
  Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 
  Device-2: NVIDIA vendor: Dell driver: nvidia v: 440.100 bus ID: 01:00.0 
  Display: x11 server: X.Org 1.20.8 driver: modesetting,nvidia 
  unloaded: fbdev,nouveau,vesa resolution: 1920x1080~60Hz 
  OpenGL: renderer: GeForce GTX 1650/PCIe/SSE2 v: 4.6.0 NVIDIA 440.100 
  direct render: Yes 
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Dell driver: snd_hda_intel 
  v: kernel bus ID: 00:1f.3 
  Sound Server: ALSA v: k5.4.0-40-generic 
Network:
  Device-1: Intel Wireless-AC 9560 [Jefferson Peak] driver: iwlwifi 
  v: kernel port: 4000 bus ID: 00:14.3 
  IF: wlo1 state: up mac: <filter> 
Drives:
  Local Storage: total: 476.94 GiB used: 10.06 GiB (2.1%) 
  ID-1: /dev/nvme0n1 vendor: SK Hynix model: PC601 NVMe 512GB 
  size: 476.94 GiB 
Partition:
  ID-1: / size: 255.85 GiB used: 9.96 GiB (3.9%) fs: ext4 
  dev: /dev/nvme0n1p7 
Sensors:
  System Temperatures: cpu: 59.0 C mobo: N/A gpu: nvidia temp: 45 C 
  Fan Speeds (RPM): cpu: 3167 fan-2: 0 
Info:
  Processes: 298 Uptime: 4h 05m Memory: 15.42 GiB used: 2.11 GiB (13.6%) 
  Init: systemd runlevel: 5 Compilers: gcc: 7.5.0 Shell: bash v: 4.4.20 
  inxi: 3.0.32

aplay -l

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**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3254 Analog [ALC3254 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

dmesg | grep snd

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[    8.444562] snd_hda_intel 0000:00:1f.3: dmic_detect option is deprecated, pass snd-intel-dspcfg.dsp_driver=1 option instead
[    8.444606] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[    8.525302] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    8.558199] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3254: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[    8.558201] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    8.558202] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[    8.558202] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
[    8.558203] snd_hda_codec_realtek hdaudioC0D0:    inputs:
[    8.558204] snd_hda_codec_realtek hdaudioC0D0:      Headphone Mic=0x1b
[    8.558205] snd_hda_codec_realtek hdaudioC0D0:      Headset Mic=0x19

I hope that helps. I really appreciate your time and effort to help me. Thank you.

Best wishes
Jann

[MrEen]

Hi Jann, and welcome to the forum.

Run this command and paste the output please:

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curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999

The last line will have a URL pointing to your sound setup, that should prevent me needing to ask for other commands as well. This might get a bit tricky , but I think the worst case scenario will be working speakers, but potentially non working internal microphone.

[Jann]

Hi,

Thank you a lot. Here is the output I got after pasting the line you posted into the Terminal:

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curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100  2039  100  2039    0     0   1526      0  0:00:01  0:00:01 --:--:--  1527
https://termbin.com/5dvy

So what does this tell me/you? (just want to learn Linux )

I really appreciate your help.

[Jann]

Hi Jann, and welcome to the forum.

Run this command and paste the output please:

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curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999

The last line will have a URL pointing to your sound setup, that should prevent me needing to ask for other commands as well. This might get a bit tricky , but I think the worst case scenario will be working speakers, but potentially non working internal microphone.

An additional info: I seem to have the RealTek ALC3254. In addition it thint theres an Intel soundcard as well, don't know why this laptop needs two soundcards. Maybe that information helps as well.

The problem is that I tries the Linux Mint 20 LIVE USB and things seemed fine, but after trying to install it all froye and since then i get the initramfs and am not able to even boot up. using nomodeset is alright but no sound as well. Strange because on the first attempt it all worked.

hopefully this initramfs problem will be solved soon.

[MrEen]

Okay, the output looks mostly normal. The first thing I need you to do is undo what you did to add this:

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snd_hda_intel: dmic_detect=0

You probably either made a change to the kernel command line parameters in grub, or you ran something like this:

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sudo tee /etc/modprobe.d/alsa-fix.conf <<<'options snd-hda-intel dmic_detect=0'

If the latter, run this to undo it:

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sudo rm /etc/modprobe.d/alsa-fix.conf

If you did it some other way, this should show us which file contains the change:

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grep snd-hda-intel /etc/modprobe.d/*

Once we get that undone, then I'll need to see the output of this command:

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dmesg | grep -C1 -E 'ALSA|HDA|sof|HDMI|snd[_-]|sound|hda.codec|hda.intel'

Also, there is a bug in the newest kernel, as well as the newest pulseaudio, either of which might have affected you. If you know how to boot to a previous kernel, that would be the best option at the moment, while we try to get this resolved.

And as to your question about intel/realtek. You have the realtek chip, which on Linux uses the snd-hda-intel driver, so there's nothing to worry about there.

[Jann]

Hi and thank you for being with me here.

I have edited the following: /etc/modprobe.d/alsa-base.conf as root and added options snd-hda-intel dmic_detect=0 at the end of this file.

I now have deleted the

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options snd-hda-intel dmic_detect=0

again and saved the file.

Now (without a reboot) I have run your command and here is the output:

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dmesg | grep -C1 -E 'ALSA|HDA|sof|HDMI|snd[_-]|sound|hda.codec|hda.intel'
[    0.155180] ACPI: Added _OSI(Linux-Dell-Video)
[    0.155180] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[    0.155180] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[    1.185540] Freeing initrd memory: 65436K
[    1.202260] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[    1.202262] software IO TLB: mapped [mem 0x6d738000-0x71738000] (64MB)
[    1.202624] check: Scanning for low memory corruption every 60 seconds
--
[    1.399568] integrity: Loading X.509 certificate: UEFI:db
[    1.399583] integrity: Loaded X.509 cert 'Microsoft Corporation UEFI CA 2011: 13adbf4309bd82709c8cd54f316ed522988a1bd4'
[    1.399583] integrity: Loading X.509 certificate: UEFI:db
[    1.399597] integrity: Loaded X.509 cert 'Microsoft Windows Production PCA 2011: a92902398e16c49778cd90f99e4f9ae17c55af53'
[    1.401578] ima: Allocated hash algorithm: sha1
--
[    8.976631] AES CTR mode by8 optimization enabled
[    8.980003] snd_hda_intel 0000:00:1f.3: dmic_detect option is deprecated, pass snd-intel-dspcfg.dsp_driver=1 option instead
[    8.980024] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[    8.986876] intel_rapl_common: Found RAPL domain package
--
[    8.986881] intel_rapl_common: Found RAPL domain dram
[    8.990658] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    8.993760] nvidia-modeset: Loading NVIDIA Kernel Mode Setting Driver for UNIX platforms  440.100  Fri May 29 08:14:04 UTC 2020
--
[    9.038878] [drm] Initialized nvidia-drm 0.0.0 20160202 for 0000:01:00.0 on minor 1
[    9.052410] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3254: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[    9.052413] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    9.052416] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[    9.052417] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
[    9.052418] snd_hda_codec_realtek hdaudioC0D0:    inputs:
[    9.052420] snd_hda_codec_realtek hdaudioC0D0:      Headphone Mic=0x1b
[    9.052422] snd_hda_codec_realtek hdaudioC0D0:      Headset Mic=0x19
[    9.079960] iwlwifi 0000:00:14.3 wlo1: renamed from wlan0
[    9.142011] nvidia-uvm: Loaded the UVM driver, major device number 234.
[    9.143389] input: HDA Intel PCH Headphone Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input8
[    9.143492] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input9
[    9.143605] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input10
[    9.143708] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11
[    9.144607] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12
[    9.144691] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input13
[    9.249308] iwlwifi 0000:00:14.3: Applying debug destination EXTERNAL_DRAM
--
[23034.799548] kauditd_printk_skb: 10 callbacks suppressed
[23034.799553] audit: type=1400 audit(1594156409.837:22): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/usr/share/nvidia/nvidia-application-profiles-440.100-rc" pid=5345 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[23034.810248] audit: type=1400 audit(1594156409.845:23): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/proc/5345/comm" pid=5345 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
[23034.819617] audit: type=1400 audit(1594156409.857:24): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/usr/share/nvidia/nvidia-application-profiles-440.100-rc" pid=5345 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[23034.827638] audit: type=1400 audit(1594156409.865:25): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/proc/5345/comm" pid=5345 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
[23034.847522] audit: type=1400 audit(1594156409.885:26): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/proc/modules" pid=5345 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[23034.847778] audit: type=1400 audit(1594156409.885:27): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/proc/driver/nvidia/params" pid=5345 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[23034.847842] audit: type=1400 audit(1594156409.885:28): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/dev/nvidiactl" pid=5345 comm="soffice.bin" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=0
[23034.847899] audit: type=1400 audit(1594156409.885:29): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/sys/devices/system/memory/block_size_bytes" pid=5345 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[23034.848082] audit: type=1400 audit(1594156409.885:30): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/proc/modules" pid=5345 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[23034.848241] audit: type=1400 audit(1594156409.885:31): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/proc/driver/nvidia/params" pid=5345 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[23312.159120] mce: CPU1: Core temperature above threshold, cpu clock throttled (total events = 1)

Thanks again

[MrEen]

Sorry, I forgot to say you do need to reboot after the change.

[Jann]

Right, here we go after a new bootup. Sorry, today has been very busy and I think we are in complete different time zones

I found that after removing the

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options snd-hda-intel dmic_detect=0

the sound output now is not working anymore and I have the Dummy output showing up again.

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dmesg | grep -C1 -E 'ALSA|HDA|sof|HDMI|snd[_-]|sound|hda.codec|hda.intel'
[    0.154852] ACPI: Added _OSI(Linux-Dell-Video)
[    0.154852] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[    0.154852] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[    1.181168] Freeing initrd memory: 65436K
[    1.193991] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[    1.193993] software IO TLB: mapped [mem 0x6d738000-0x71738000] (64MB)
[    1.194362] check: Scanning for low memory corruption every 60 seconds
--
[    1.376019] integrity: Loading X.509 certificate: UEFI:db
[    1.376040] integrity: Loaded X.509 cert 'Microsoft Corporation UEFI CA 2011: 13adbf4309bd82709c8cd54f316ed522988a1bd4'
[    1.376041] integrity: Loading X.509 certificate: UEFI:db
[    1.376055] integrity: Loaded X.509 cert 'Microsoft Windows Production PCA 2011: a92902398e16c49778cd90f99e4f9ae17c55af53'
[    1.377997] ima: Allocated hash algorithm: sha1
--
[    8.704373] iwlwifi 0000:00:14.3: Allocated 0x00400000 bytes for firmware monitor.
[    8.731023] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    8.751469] iwlwifi 0000:00:14.3: base HW address: b8:9a:2a:f8:de:46
--
[    8.913882] Disabling lock debugging due to kernel taint
[    8.915686] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    8.920997] cryptd: max_cpu_qlen set to 1000
--
[    9.050265] [drm] Initialized nvidia-drm 0.0.0 20160202 for 0000:01:00.0 on minor 1
[    9.078761] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    9.090581] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    9.090599] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002)
[    9.090882] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found
[    9.090891] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[    9.091131] sof-audio-pci 0000:00:1f.3: use msi interrupt mode
[    9.092945] sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    9.093358] nvidia-uvm: Loaded the UVM driver, major device number 234.
--
[    9.100313] proc_thermal 0000:00:04.0: Creating sysfs group for PROC_THERMAL_PCI
[    9.101848] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 5
[    9.101850] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
[    9.164814] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-cfl.ri failed with error -2
[    9.164818] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-cfl.ri failed err: -2
[    9.164823] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2
[    9.165374] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2
[    9.234640] iwlwifi 0000:00:14.3: Applying debug destination EXTERNAL_DRAM

I have also run your command from above again after this reboot

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curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999

The Output:

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 curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100  2039  100  2039    0     0    936      0  0:00:02  0:00:02 --:--:--   936
ls: cannot access '/proc/asound/card[0-9]': No such file or directory
/usr/sbin/alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.SIGlMzNVzx/alsactl.tmp: No such file or directory
https://termbin.com/laid

I hope that helps

[MrEen]

Yeah, that Dummy Output thing is the new normal for Ubuntu based system with the new audio driver. Next run this then reboot and test again:

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sudo ln -s /lib/firmware/intel/sof/sof-cnl.ri /lib/firmware/intel/sof/sof-cfl.ri

Actually, before you run that I guess you should confirm sof-cfl.ri doesn't exist in the output of ls -l /lib/firmware/intel/sof

[Jann]

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ls -l /lib/firmware/intel/sof
total 8
drwxr-xr-x 3 root root 4096 Jul  6 12:03 cml
drwxr-xr-x 3 root root 4096 Jul  6 12:03 cnl
lrwxrwxrwx 1 root root   34 Apr 16 07:41 sof-cml.ldc -> cml/intel/sof-cml-v1.3-0f73628.ldc
lrwxrwxrwx 1 root root   33 Apr 16 07:41 sof-cml.ri -> cml/intel/sof-cml-v1.3-0f73628.ri
lrwxrwxrwx 1 root root   34 Apr 16 07:41 sof-cnl.ldc -> cnl/intel/sof-cnl-v1.3-0f73628.ldc
lrwxrwxrwx 1 root root   33 Apr 16 07:41 sof-cnl.ri -> cnl/intel/sof-cnl-v1.3-0f73628.ri

So I guess it's there so I will run your command now and reboot.

Question in between:

Does this all also go for Linux Mint 20? I would love to install it, but I'm scared because I ran into this initramfs thing and don't know what it is, and I also don't know what this nomodeset means and does.

[Jann]

Right, here I am after a reboot after having run the command

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sudo ln -s /lib/firmware/intel/sof/sof-cnl.ri /lib/firmware/intel/sof/sof-cfl.ri

nothing else showed up within the termina, then reboot, the Dummy thing is still there, Input still says "No inputs sources are currently available"

[MrEen]

The fix, once we stumble upon it, will be the same. There's a new audio driver that automatically loads for systems that have a digital mic array for the the internal microphone, which yours has. There has been some growing pains with this new driver that you are experiencing now.

The other things are beyond my knowledge for the most part, but I'm thinking they're mostly related to using very new hardware. It takes time for the kernel developers to catch up to Windows in this regard. Mint 20 is also very new, so you may have experienced some issues not yet caught with that. I'm thinking a little patience is all that's required for most of this stuff. But remember, this is a bit of a guess on my part.

For the new results after your most recent boot, now run this again:

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dmesg | grep -C1 -E 'ALSA|HDA|sof|HDMI|snd[_-]|sound|hda.codec|hda.intel'

I'm thinking now we're going to see an error for the topology firmware.

[Jann]

Thanks for the great clarification

Here we go, the output as requested:

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dmesg | grep -C1 -E 'ALSA|HDA|sof|HDMI|snd[_-]|sound|hda.codec|hda.intel'
[    0.136009] ACPI: Added _OSI(Linux-Dell-Video)
[    0.136010] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[    0.136010] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[    1.024493] Freeing initrd memory: 65436K
[    1.056032] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[    1.056033] software IO TLB: mapped [mem 0x6d739000-0x71739000] (64MB)
[    1.056378] check: Scanning for low memory corruption every 60 seconds
--
[    1.232265] integrity: Loading X.509 certificate: UEFI:db
[    1.232280] integrity: Loaded X.509 cert 'Microsoft Corporation UEFI CA 2011: 13adbf4309bd82709c8cd54f316ed522988a1bd4'
[    1.232280] integrity: Loading X.509 certificate: UEFI:db
[    1.232293] integrity: Loaded X.509 cert 'Microsoft Windows Production PCA 2011: a92902398e16c49778cd90f99e4f9ae17c55af53'
[    1.234089] ima: Allocated hash algorithm: sha1
--
[    8.321266] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[    8.367684] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    8.392944] audit: type=1400 audit(1594243161.623:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="libreoffice-senddoc" pid=737 comm="apparmor_parser"
--
[    8.411358] proc_thermal 0000:00:04.0: Creating sysfs group for PROC_THERMAL_PCI
[    8.414269] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    8.416184] iwlwifi 0000:00:14.3: Found debug destination: EXTERNAL_DRAM
--
[    8.448134] iwlwifi 0000:00:14.3: Allocated 0x00400000 bytes for firmware monitor.
[    8.452488] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    8.454010] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    8.454027] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002)
[    8.454229] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found
[    8.454237] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[    8.454464] sof-audio-pci 0000:00:1f.3: use msi interrupt mode
[    8.455130] sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    8.466058] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 5
[    8.466060] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
[    8.488864] iwlwifi 0000:00:14.3: base HW address: b8:9a:2a:f8:de:46
--
[    8.592014] nvidia 0000:01:00.0: enabling device (0000 -> 0003)
[    8.594120] sof-audio-pci 0000:00:1f.3: unexpected ipc interrupt raised!
[    8.594122] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0
[    8.637237] NVRM: loading NVIDIA UNIX x86_64 Kernel Module  440.100  Fri May 29 08:45:51 UTC 2020
--
[    8.677303] [drm] Initialized nvidia-drm 0.0.0 20160202 for 0000:01:00.0 on minor 1
[    8.724549] sof-audio-pci 0000:00:1f.3: Firmware info: version 1:1:0-0f736
[    8.724551] sof-audio-pci 0000:00:1f.3: Firmware: ABI 3:7:0 Kernel ABI 3:10:0
[    8.724824] sof-audio-pci 0000:00:1f.3: firmware boot complete
[    8.730915] skl_hda_dsp_generic skl_hda_dsp_generic: info: override FE DAI link iDisp1
--
[    8.730923] skl_hda_dsp_generic skl_hda_dsp_generic: info: override FE DAI link dmic16k
[    8.731137] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof-tplg/sof-hda-generic-2ch.tplg failed with error -2
[    8.731140] sof-audio-pci 0000:00:1f.3: error: tplg request firmware intel/sof-tplg/sof-hda-generic-2ch.tplg failed err: -2
[    8.731143] sof-audio-pci 0000:00:1f.3: error: failed to load DSP topology -2
[    8.731144] sof-audio-pci 0000:00:1f.3: ASoC: failed to probe component -2
[    8.731157] skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: failed to instantiate card -2

[MrEen]

Yup. That darn topology error. Now try this then reboot and test:

Code: Select all

sudo ln -s /lib/firmware/intel/sof-tplg/sof-hda-generic.tplg /lib/firmware/intel/sof-tplg/sof-hda-generic-2ch.tplg

[Jann]

Holy Moly, it bladdy worked!!

I have sound back, Input says I have Digital microphone and even shows me a status bar with the microphone's Input Level which is responsive to my voice or clapping my hands!!

I am so impressed and thankful for your help. I wish I had your knowledge with Linux. Having been a Windows user for too long made me dumb.

Thank you so much

[MrEen]

You're very welcome!

Everything I've learned (sound wise, at least) is just from trying to help others. This new driver was a nightmare to deal with at first, but I'm starting to get the hang of it now. But it took a lot of reading of bug reports and exchanges between developers to start understanding it all. Your issue stemmed completely from Ubuntu not implementing the new driver properly for your hardware. They'll get there eventually.

[MrEen]

I should also mention that an update might overwrite those symlinks you've created. I'm not sure if it would be a kernel update or a firmware update that would do that. If you lose sound again in the future, check that dmesg command and look for these again:

Code: Select all

[    9.164814] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-cfl.ri failed with error -2
[    9.164818] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-cfl.ri failed err: -2
[    9.164823] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2
[    9.165374] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2

And for the topology error only shows up after fixing the above situation:

Code: Select all

[    8.731137] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof-tplg/sof-hda-generic-2ch.tplg failed with error -2
[    8.731140] sof-audio-pci 0000:00:1f.3: error: tplg request firmware intel/sof-tplg/sof-hda-generic-2ch.tplg failed err: -2
[    8.731143] sof-audio-pci 0000:00:1f.3: error: failed to load DSP topology -2
[    8.731144] sof-audio-pci 0000:00:1f.3: ASoC: failed to probe component -2

It's possible only one will get overwritten, that's why you need to check which error you're getting.

[Jann]

Hi, me again.

I have now freshly installed Linux Mint 20 and for some reason, the sound works from the very beginning.

However, it doesn't work after every reboot / booting up the laptop. It does not show the Dummy Output though. In addition, the System has frozen a couple of times and I had to force a shutdown with pressing the on button for 10 seconds.

I have now had luck, I rebooted the Laptop and the sound is working. I ran your command again and here's the output:

Code: Select all

dmesg | grep -C1 -E 'ALSA|HDA|sof|HDMI|snd[_-]|sound|hda.codec|hda.intel'
[    0.161236] ACPI: Added _OSI(Linux-Dell-Video)
[    0.161236] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[    0.161236] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[    0.592118] Freeing initrd memory: 83268K
[    0.640356] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[    0.640360] software IO TLB: mapped [mem 0x6d738000-0x71738000] (64MB)
[    0.640714] check: Scanning for low memory corruption every 60 seconds
--
[    0.858605] integrity: Loading X.509 certificate: UEFI:db
[    0.858621] integrity: Loaded X.509 cert 'Microsoft Corporation UEFI CA 2011: 13adbf4309bd82709c8cd54f316ed522988a1bd4'
[    0.858622] integrity: Loading X.509 certificate: UEFI:db
[    0.858633] integrity: Loaded X.509 cert 'Microsoft Windows Production PCA 2011: a92902398e16c49778cd90f99e4f9ae17c55af53'
[    0.860631] ima: Allocated hash algorithm: sha1
--
[    8.747222] iwlwifi 0000:00:14.3: Allocated 0x00400000 bytes for firmware monitor.
[    8.766772] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    8.780694] usbcore: registered new interface driver btusb
--
[    8.850507] proc_thermal 0000:00:04.0: Creating sysfs group for PROC_THERMAL_PCI
[    8.851750] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    8.856017] nvidia: module verification failed: signature and/or required key missing - tainting kernel
--
[    9.044727] nvidia-uvm: Loaded the UVM driver, major device number 511.
[    9.045196] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    9.047843] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    9.047862] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002)
[    9.048034] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found
[    9.048040] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[    9.048276] sof-audio-pci 0000:00:1f.3: use msi interrupt mode
[    9.048892] sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    9.057559] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 5
[    9.057561] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
[    9.086510] sof-audio-pci 0000:00:1f.3: unexpected ipc interrupt raised!
[    9.086512] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0
[    9.235953] sof-audio-pci 0000:00:1f.3: Firmware info: version 1:4:2-66a5a
[    9.235956] sof-audio-pci 0000:00:1f.3: Firmware: ABI 3:11:0 Kernel ABI 3:10:0
[    9.235957] sof-audio-pci 0000:00:1f.3: warn: FW ABI is more recent than kernel
[    9.236357] sof-audio-pci 0000:00:1f.3: firmware boot complete
[    9.268746] skl_hda_dsp_generic skl_hda_dsp_generic: info: override FE DAI link iDisp1
--
[    9.268751] skl_hda_dsp_generic skl_hda_dsp_generic: info: override FE DAI link dmic16k
[    9.269397] sof-audio-pci 0000:00:1f.3: Topology: ABI 3:11:0 Kernel ABI 3:10:0
[    9.269399] sof-audio-pci 0000:00:1f.3: warn: topology ABI is more recent than kernel
[    9.269404] sof-audio-pci 0000:00:1f.3: warning: widget type 7 name iDisp3 Tx not handled
[    9.271211] sof-audio-pci 0000:00:1f.3: warning: widget type 0 name codec0_in not handled
[    9.271213] sof-audio-pci 0000:00:1f.3: warning: widget type 7 name iDisp2 Tx not handled
[    9.272624] sof-audio-pci 0000:00:1f.3: warning: widget type 0 name codec1_in not handled
[    9.272626] sof-audio-pci 0000:00:1f.3: warning: widget type 7 name iDisp1 Tx not handled
[    9.274002] sof-audio-pci 0000:00:1f.3: warning: widget type 1 name codec0_out not handled
[    9.274003] sof-audio-pci 0000:00:1f.3: warning: widget type 7 name Analog CPU Playback not handled
[    9.275488] sof-audio-pci 0000:00:1f.3: warning: widget type 1 name codec1_out not handled
[    9.275491] sof-audio-pci 0000:00:1f.3: warning: widget type 7 name Digital CPU Playback not handled
[    9.275493] sof-audio-pci 0000:00:1f.3: warning: widget type 0 name codec2_in not handled
[    9.275516] sof-audio-pci 0000:00:1f.3: warning: widget type 7 name Alt Analog CPU Playback not handled
[    9.275518] sof-audio-pci 0000:00:1f.3: warning: widget type 1 name codec2_out not handled
[    9.275520] sof-audio-pci 0000:00:1f.3: warning: widget type 0 name Analog CPU Capture not handled
[    9.277156] sof-audio-pci 0000:00:1f.3: warning: widget type 1 name iDisp1_out not handled
[    9.277159] sof-audio-pci 0000:00:1f.3: warning: widget type 0 name Digital CPU Capture not handled
[    9.278447] sof-audio-pci 0000:00:1f.3: warning: widget type 1 name iDisp2_out not handled
[    9.278450] sof-audio-pci 0000:00:1f.3: warning: widget type 0 name Alt Analog CPU Capture not handled
[    9.280054] sof-audio-pci 0000:00:1f.3: warning: widget type 1 name iDisp3_out not handled
[    9.291542] sof-audio-pci 0000:00:1f.3: ASoC: Parent card not yet available, widget card binding deferred
[    9.310791] snd_hda_codec_realtek ehdaudio0D0: autoconfig for ALC3254: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[    9.310792] snd_hda_codec_realtek ehdaudio0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    9.310793] snd_hda_codec_realtek ehdaudio0D0:    hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[    9.310794] snd_hda_codec_realtek ehdaudio0D0:    mono: mono_out=0x0
[    9.310794] snd_hda_codec_realtek ehdaudio0D0:    inputs:
[    9.310795] snd_hda_codec_realtek ehdaudio0D0:      Headphone Mic=0x1b
[    9.310796] snd_hda_codec_realtek ehdaudio0D0:      Headset Mic=0x19
[    9.398458] snd_hda_codec_realtek ehdaudio0D0: ASoC: sink widget AIF1TX overwritten
[    9.398466] snd_hda_codec_realtek ehdaudio0D0: ASoC: source widget AIF1RX overwritten
[    9.398535] skl_hda_dsp_generic skl_hda_dsp_generic: intel-hdmi-hifi1 <-> iDisp1 Pin mapping ok
--
[    9.398648] skl_hda_dsp_generic skl_hda_dsp_generic: dmic-hifi <-> DMIC16k Pin mapping ok
[    9.398687] skl_hda_dsp_generic skl_hda_dsp_generic: snd-soc-dummy-dai <-> DMIC48kHz 6 mapping ok
[    9.398723] skl_hda_dsp_generic skl_hda_dsp_generic: snd-soc-dummy-dai <-> DMIC16kHz 7 mapping ok
[    9.398771] skl_hda_dsp_generic skl_hda_dsp_generic: snd-soc-dummy-dai <-> HDA Analog 0 mapping ok
[    9.398821] skl_hda_dsp_generic skl_hda_dsp_generic: snd-soc-dummy-dai <-> HDA Digital 1 mapping ok
[    9.398860] skl_hda_dsp_generic skl_hda_dsp_generic: snd-soc-dummy-dai <-> HDMI1 3 mapping ok
[    9.398901] skl_hda_dsp_generic skl_hda_dsp_generic: snd-soc-dummy-dai <-> HDMI2 4 mapping ok
[    9.398936] skl_hda_dsp_generic skl_hda_dsp_generic: snd-soc-dummy-dai <-> HDMI3 5 mapping ok
[    9.399032] skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi3 overwritten
--
[    9.399114] skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Alt Analog Codec Capture overwritten
[    9.437069] input: sof-hda-dsp Headphone Mic as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input15
[    9.437249] input: sof-hda-dsp HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input16
[    9.437357] input: sof-hda-dsp HDMI/DP,pcm=4 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input17
[    9.437447] input: sof-hda-dsp HDMI/DP,pcm=5 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input18
[    9.519672] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
--
[   14.815391] systemd-journald[462]: File /var/log/journal/b76cc7b1bbdc489e93909d2043031de8/user-1000.journal corrupted or uncleanly shut down, renaming and replacing.
[   15.116888] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0
[   15.252281] sof-audio-pci 0000:00:1f.3: firmware boot complete
[   15.498335] Bluetooth: RFCOMM TTY layer initialized

Is there anything odd you can see?

I can also post the output in case I reboot again and the sound is not working.

Thank you a lot

[MrEen]

I somehow missed your post, sorry.

I strongly suspect the newest version of pulseaudio is causing your new issue. Run this then reboot and test for a while:

Code: Select all

apt update && apt install libpulse-mainloop-glib0=1:13.99.1-1ubuntu3.2 libpulse0=1:13.99.1-1ubuntu3.2 libpulsedsp=1:13.99.1-1ubuntu3.2 pulseaudio=1:13.99.1-1ubuntu3.2 pulseaudio-module-bluetooth=1:13.99.1-1ubuntu3.2 pulseaudio-utils=1:13.99.1-1ubuntu3.2

[Jann]

Hi, No problem at all. I was super busy as well. Thank you for staying with me

I have run the command now and will test it for a while.

The Problem that I have encountered recently was a complete freeze whilst watching videos (mp4). Trying to get the laptop to reboot with pressing the start button the freezes seem to occur over and over again. I then have to wait about 5 Minutes and then boot up the Laptop and it's working again. Put Video on, after about 20 Minutes I have a complete freeze again. Maybe it is related to the sound problems?

So I will test it for a while now, watching some videos and pay close attention to how it's behaving.

Thank you again. Despite the problems, I am loving Linux Mint 20 so far. I haven't used Windows for a week now and don't miss it at all.