I am not getting any sound through my headphones, plugged into the green jack in the back, which used to work with the old OS. I have been through a number of procedures to try to get the sound working, which I found recommended here and on other sites, and have achieved nothing, and sincerely hope that I haven't screwed anything up worse. (Ha. I feel like I am the proverbial monkey with the typewriter, taking advice from the same.) The headphones and the sound card were working fine in Audacity under Windows. I see that this is a common problem, and that the solution may be complex. I am not a professional nerd in any case, and I will need step-by-step help, thanks.
I have uploaded the system info below. I hope this is the right info.
So maybe we can go on to troubleshooting the sound card and headphones. Believe me, I have been through every sound configuration setting that I can find, but I will happily do it all again a step at a time under instruction.
Code: Select all
System: Kernel: 5.4.0-26-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: MATE 1.24.0 wm: marco dm: LightDM Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal Machine: Type: Desktop Mobo: Gigabyte model: AM1M-S2H v: x.x serial: <filter> UEFI: American Megatrends v: F2 date: 06/20/2014 CPU: Topology: Quad Core model: AMD Athlon 5150 APU with Radeon R3 bits: 64 type: MCP arch: Jaguar rev: 1 L2 cache: 2048 KiB flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 12774 Speed: 1597 MHz min/max: 800/1600 MHz Core speeds (MHz): 1: 1597 2: 1597 3: 1597 4: 1597 Graphics: Device-1: AMD Kabini [Radeon HD 8400 / R3 Series] vendor: Gigabyte driver: radeon v: kernel bus ID: 00:01.0 chip ID: 1002:9830 Display: x11 server: X.Org 1.20.8 driver: ati,radeon unloaded: fbdev,modesetting,vesa compositor: marco resolution: 1280x1024~60Hz OpenGL: renderer: AMD KABINI (DRM 2.50.0 5.4.0-26-generic LLVM 10.0.0) v: 4.5 Mesa 20.0.8 direct render: Yes Audio: Device-1: AMD Kabini HDMI/DP Audio vendor: Gigabyte driver: snd_hda_intel v: kernel bus ID: 00:01.1 chip ID: 1002:9840 Device-2: AMD FCH Azalia vendor: Gigabyte driver: snd_hda_intel v: kernel bus ID: 00:14.2 chip ID: 1022:780d Sound Server: ALSA v: k5.4.0-26-generic Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Gigabyte driver: r8169 v: kernel port: e000 bus ID: 01:00.0 chip ID: 10ec:8168 IF: enp1s0 state: up speed: 100 Mbps duplex: full mac: <filter> Drives: Local Storage: total: 1.37 TiB used: 247.36 GiB (17.6%) ID-1: /dev/sda vendor: Toshiba model: DT01ACA100 size: 931.51 GiB speed: 6.0 Gb/s serial: <filter> ID-2: /dev/sdb type: USB vendor: Kingston model: DataTraveler 2.0 size: 7.32 GiB speed: 6.0 Gb/s serial: <filter> ID-3: /dev/sdc type: USB vendor: Western Digital model: WD My Passport 0730 size: 465.73 GiB serial: <filter> Partition: ID-1: / size: 915.40 GiB used: 59.83 GiB (6.5%) fs: ext4 dev: /dev/sda2 USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 chip ID: 1d6b:0002 Device-1: 1-1:2 info: Kingston Digital DataTraveler SE9 64GB type: Mass Storage driver: usb-storage rev: 2.0 chip ID: 0951:1665 Device-2: 1-2:3 info: Western Digital My Passport Essential (WDBACY) type: Mass Storage driver: usb-storage rev: 2.1 chip ID: 1058:0730 Hub: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 chip ID: 1d6b:0002 Hub: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 1.1 chip ID: 1d6b:0001 Hub: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 1.1 chip ID: 1d6b:0001 Device-3: 4-1:2 info: Logitech M105 Optical Mouse type: Mouse driver: hid-generic,usbhid rev: 2.0 chip ID: 046d:c077 Hub: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002 Device-4: 5-1:2 info: HP ScanJet G3010 type: <vendor specific> driver: N/A rev: 2.0 chip ID: 03f0:4205 Device-5: 5-2:3 info: Logitech Media Keyboard K200 type: Keyboard,HID driver: hid-generic,usbhid rev: 1.1 chip ID: 046d:c31d Hub: 6-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.0 chip ID: 1d6b:0003 Sensors: System Temperatures: cpu: 17.0 C mobo: N/A gpu: radeon temp: 16 C Fan Speeds (RPM): N/A Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http: //packages.linuxmint.com ulyana main upstream import backport #id:linuxmint_main 2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse 3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse 4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse 5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse 6: deb http: //archive.canonical.com/ubuntu/ focal partner Info: Processes: 196 Uptime: 2h 38m Memory: 5.75 GiB used: 2.21 GiB (38.4%) Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client inxi: 3.0.38