I registered to this forum because I have a very annoying problem and I hope maybe someone here can finally help me. I decided to change my OS from Windows to Linux about 6 months ago, but I keep having a bug that almost makes me want to switch back.
I am a very casual user and not very technical, so please be patient with me. Anyway, here it goes:
Problem
Every once in a while, my computer freezes. All icons on the screen disappear, I can't click anything and I also can't open the terminal. The only way to shut down my computer is to kill it through pressing the power button. This freezing happens at completely random times. Sometimes, there's also a very loud and unpleasant sound when I restart my computer (sounds like a very loud buzz), which goes away after some time.
What I Have Tried
Well. Since I have had the problem since 6 months, I have tried so many things. I basically tried anything I could find on the internet. Initially, I was on Ubuntu and I thought it had something to do with that, so I switched to Mint. I then tried to update my drivers and change my boot settings. Someone even said it could be that my SSD is a bit loose, so I opened up my newly purchased Laptop, took out the SSD and put it back. The latter SEEMED to help, because I haven't had a freeze for almost two weeks, but just now it happened again, and it's really frustrating!
My System
Not quite sure, what information would be useful here, but here's my system info:
Code: Select all
System: Kernel: 5.4.0-65-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.8.6
wm: muffin dm: LightDM Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal
Machine: Type: Laptop System: LENOVO product: 20RDCTO1WW v: ThinkPad E15 serial: <filter>
Chassis: type: 10 serial: <filter>
Mobo: LENOVO model: 20RDCTO1WW v: SDK0J40700 WIN serial: <filter> UEFI: LENOVO
v: R16ET26W (1.12 ) date: 06/08/2020
Battery: ID-1: BAT0 charge: 9.8 Wh condition: 45.6/45.3 Wh (101%) volts: 10.9/11.1
model: SMP 5B10W138 serial: <filter> status: Discharging
CPU: Topology: Quad Core model: Intel Core i5-10210U bits: 64 type: MT MCP arch: Kaby Lake
rev: C L2 cache: 6144 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 33599
Speed: 750 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 750 2: 715 3: 724 4: 737
5: 737 6: 727 7: 743 8: 755
Graphics: Device-1: Intel UHD Graphics vendor: Lenovo driver: i915 v: kernel bus ID: 00:02.0
chip ID: 8086:9b41
Device-2: AMD Lexa [Radeon 540X/550X/630 / RX 640 / E9171 MCM] vendor: Lenovo
driver: amdgpu v: kernel bus ID: 03:00.0 chip ID: 1002:6987
Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati,modesetting unloaded: fbdev,vesa
resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.2.6
direct render: Yes
Audio: Device-1: Intel vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:1f.3
chip ID: 8086:02c8
Sound Server: ALSA v: k5.4.0-65-generic
Network: Device-1: Intel Wireless-AC 9462 driver: iwlwifi v: kernel port: 4000 bus ID: 00:14.3
chip ID: 8086:02f0
IF: wlp0s20f3 state: up mac: <filter>
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Lenovo
driver: r8169 v: kernel port: 2000 bus ID: 04:00.0 chip ID: 10ec:8168
IF: enp4s0 state: down mac: <filter>
IF-ID-1: enx5ae28f14b17b state: down mac: <filter>
Drives: Local Storage: total: 238.47 GiB used: 57.44 GiB (24.1%)
ID-1: /dev/nvme0n1 model: UMIS RPJTJ256MED1OWX size: 238.47 GiB speed: 15.8 Gb/s
lanes: 2 serial: <filter>
Partition: ID-1: / size: 233.24 GiB used: 45.91 GiB (19.7%) fs: ext4 dev: /dev/nvme0n1p2
Sensors: System Temperatures: cpu: 43.0 C mobo: 0.0 C gpu: amdgpu temp: 43 C
Fan Speeds (RPM): cpu: 0
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com ulyssa main upstream import backport #id:linuxmint_main
2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http: //archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/signal-xenial.list
1: deb [arch=amd64] https: //updates.signal.org/desktop/apt xenial main
2: deb [arch=amd64] https: //updates.signal.org/desktop/apt xenial main
Active apt repos in: /etc/apt/sources.list.d/teams.list
1: deb [arch=amd64] https: //packages.microsoft.com/repos/ms-teams stable main
Info: Processes: 269 Uptime: 20m Memory: 15.32 GiB used: 2.17 GiB (14.1%) Init: systemd
v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client
inxi: 3.0.38
Anyway, any help would be much appreciated!
