After using Linux Mint for some time the system freezes and I am unable to do anything, I have to hold down the power button and restart, I did look at the system reports application and there is no important information and the crash report is empty.
not sure if the below information can help.... I am new to Linux so please bear with me.
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System: Kernel: 5.4.0-70-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.8.6
wm: muffin dm: LightDM Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal
Machine: Type: Laptop System: Acer product: Swift SF315-41 v: V2.12 serial: <filter> Chassis:
type: 10 serial: <filter>
Mobo: RR model: Becks_RR v: V2.12 serial: <filter> UEFI: Insyde v: 2.12
date: 10/25/2018
Battery: ID-1: BAT0 charge: 46.1 Wh condition: 46.4/48.9 Wh (95%) volts: 16.8/15.2
model: AC14B8K serial: <filter> status: Unknown
CPU: Topology: Quad Core model: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx bits: 64
type: MT MCP arch: Zen L2 cache: 2048 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 31943
Speed: 1410 MHz min/max: 1600/2000 MHz Core speeds (MHz): 1: 1386 2: 1390 3: 1378
4: 1396 5: 1393 6: 1396 7: 3481 8: 3482
Graphics: Device-1: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series]
vendor: Acer Incorporated ALI driver: amdgpu v: kernel bus ID: 02:00.0
chip ID: 1002:15dd
Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati unloaded: fbdev,modesetting,vesa
resolution: 1920x1080~60Hz, 1920x1080~60Hz
OpenGL: renderer: AMD RAVEN (DRM 3.35.0 5.4.0-70-generic LLVM 11.0.0)
v: 4.6 Mesa 20.2.6 direct render: Yes
Audio: Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Acer Incorporated ALI
driver: snd_hda_intel v: kernel bus ID: 02:00.1 chip ID: 1002:15de
Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor
vendor: Acer Incorporated ALI driver: N/A bus ID: 02:00.5 chip ID: 1022:15e2
Device-3: AMD Family 17h HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel
v: kernel bus ID: 02:00.6 chip ID: 1022:15e3
Sound Server: ALSA v: k5.4.0-70-generic
Network: Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter vendor: Lite-On
driver: ath10k_pci v: kernel bus ID: 01:00.0 chip ID: 168c:003e
IF: wlp1s0 state: up mac: <filter>
Drives: Local Storage: total: 238.47 GiB used: 22.08 GiB (9.3%)
ID-1: /dev/sda vendor: Micron model: 1100 MTFDDAV256TBN size: 238.47 GiB
speed: 6.0 Gb/s serial: <filter>
Partition: ID-1: / size: 73.42 GiB used: 22.02 GiB (30.0%) fs: ext4 dev: /dev/sda5
USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 chip ID: 1d6b:0002
Hub: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip ID: 1d6b:0003
Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002
Device-1: 3-1:2 info: Chicony HD WebCam type: Video driver: uvcvideo rev: 2.0
chip ID: 04f2:b5f7
Hub: 3-2:3 info: Genesys Logic Hub ports: 4 rev: 2.0 chip ID: 05e3:0608
Device-2: 3-2.1:4 info: ASUSTek HD WebCam type: Mouse,Keyboard
driver: hid-generic,usbhid rev: 2.0 chip ID: 0b05:185b
Device-3: 3-2.2:5 info: Realtek RTS5129 Card Reader Controller type: <vendor specific>
driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc rev: 2.0 chip ID: 0bda:0129
Device-4: 3-2.3:6 info: LighTuning type: <vendor specific> driver: N/A rev: 1.1
chip ID: 1c7a:0570
Device-5: 3-2.4:7 info: Lite-On type: Bluetooth driver: btusb rev: 2.0
chip ID: 04ca:3016
Hub: 4-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 chip ID: 1d6b:0003
Sensors: System Temperatures: cpu: 55.5 C mobo: N/A gpu: amdgpu temp: 54 C
Fan Speeds (RPM): N/A
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/linrunner-tlp-focal.list
1: deb http: //ppa.launchpad.net/linrunner/tlp/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //www.mirrorservice.org/sites/packages.linuxmint.com/packages ulyssa main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http: //archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/teams.list
1: deb [arch=amd64] https: //packages.microsoft.com/repos/ms-teams stable main
Active apt repos in: /etc/apt/sources.list.d/teamviewer.list
1: deb https: //linux.teamviewer.com/deb stable main
Active apt repos in: /etc/apt/sources.list.d/vscode.list
1: deb [arch=amd64,arm64,armhf] http: //packages.microsoft.com/repos/code stable main
Info: Processes: 252 Uptime: 36m Memory: 6.75 GiB used: 2.65 GiB (39.2%) Init: systemd v: 245
runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client inxi: 3.0.38
