DVD - CD Drive does NOT show at all

[MoMan]

My DVD/CD drive does NOT show at all!?

Hello all, many thanks for your valuable feed back in advance. Help PLEASE.

My DVD drive opens/closes ok, tries to read the CD/DVD, but nothing ever comes up anywhere?! I want to burn some CDs & etc, but cant get it to show up at all?!

I read some other posts and you advanced guys asked for the following info, so I am placing them below here to help.
Look forward to your help.

Kind Regards
Mo

System:
Kernel: 5.4.0-73-generic x86_64 bits: 64
Desktop: Cinnamon 4.4.8 Distro: Linux Mint 19.3 Tricia

sudo lshw

Code: Select all

    description: Desktop Computer
    product: AB350M-Gaming 3 (Default string)
    vendor: Gigabyte Technology Co., Ltd.
    version: Default string
    serial: Default string
    width: 64 bits
    capabilities: smbios-3.2 dmi-3.2 smp vsyscall32
    configuration: boot=normal chassis=desktop family=Default string sku=Default string uuid=1C021B03-0D04-9F05-7706-000700080009
  *-core
       description: Motherboard
       product: AB350M-Gaming 3-CF
       vendor: Gigabyte Technology Co., Ltd.
       physical id: 0
       version: Default string
       serial: Default string
       slot: Default string
     *-firmware
          description: BIOS
          vendor: American Megatrends Inc.
          physical id: 0
          version: F40
          date: 06/14/2019
          size: 64KiB
          capacity: 15MiB
          capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int14serial int17printer acpi usb biosbootspecification uefi
     *-memory
          description: System Memory
          physical id: 9
          slot: System board or motherboard
          size: 16GiB
        *-bank:0
             description: Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-02-05 00:26+0000Last-Translator: Andi Chandler <Unknown>Language-Team: English (United Kingdom) <en_GB@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2018-07-12 13:19+0000X-Generator: Launchpad (build 18719)Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-02-05 00:26+0000Last-Translator: Andi Chandler <Unknown>Language-Team: English (United Kingdom) <en_GB@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2018-07-12 13:19+0000X-Generator: Launchpad (build 18719) [empty]
             product: Unknown
             vendor: Unknown
             physical id: 0
             serial: Unknown
             slot: DIMM 0
        *-bank:1
             description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 2133 MHz (0.5 ns)
             product: CMK16GX4M2A2133C13
             vendor: Unknown
             physical id: 1
             serial: 00000000
             slot: DIMM 1
             size: 8GiB
             width: 64 bits
             clock: 2133MHz (0.5ns)
        *-bank:2
             description: Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-02-05 00:26+0000Last-Translator: Andi Chandler <Unknown>Language-Team: English (United Kingdom) <en_GB@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2018-07-12 13:19+0000X-Generator: Launchpad (build 18719)Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-02-05 00:26+0000Last-Translator: Andi Chandler <Unknown>Language-Team: English (United Kingdom) <en_GB@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2018-07-12 13:19+0000X-Generator: Launchpad (build 18719) [empty]
             product: Unknown
             vendor: Unknown
             physical id: 2
             serial: Unknown
             slot: DIMM 0
        *-bank:3
             description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 2133 MHz (0.5 ns)
             product: CMK16GX4M2A2133C13
             vendor: Unknown
             physical id: 3
             serial: 00000000
             slot: DIMM 1
             size: 8GiB
             width: 64 bits
             clock: 2133MHz (0.5ns)
     *-cache:0
          description: L1 cache
          physical id: b
          slot: L1 - Cache
          size: 768KiB
          capacity: 768KiB
          clock: 1GHz (1.0ns)
          capabilities: pipeline-burst internal write-back unified
          configuration: level=1
     *-cache:1
          description: L2 cache
          physical id: c
          slot: L2 - Cache
          size: 4MiB
          capacity: 4MiB
          clock: 1GHz (1.0ns)
          capabilities: pipeline-burst internal write-back unified
          configuration: level=2
     *-cache:2
          description: L3 cache
          physical id: d
          slot: L3 - Cache
          size: 16MiB
          capacity: 16MiB
          clock: 1GHz (1.0ns)
          capabilities: pipeline-burst internal write-back unified
          configuration: level=3
     *-cpu
          description: CPU
          product: AMD Ryzen 7 1700 Eight-Core Processor
          vendor: Advanced Micro Devices [AMD]
          physical id: e
          bus info: cpu@0
          version: AMD Ryzen 7 1700 Eight-Core Processor
          serial: Unknown
          slot: AM4
          size: 1347MHz
          capacity: 3750MHz
          width: 64 bits
          clock: 100MHz
          capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb hw_pstate sme ssbd sev ibpb vmmcall fsgsbase bmi1 avx2 smep bmi2 rdseed adx smap clflushopt sha_ni xsaveopt xsavec xgetbv1 xsaves clzero irperf xsaveerptr arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif overflow_recov succor smca cpufreq
          configuration: cores=8 enabledcores=8 threads=16
     *-pci:0
          description: Host bridge
          product: Family 17h (Models 00h-0fh) Root Complex
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 00
          width: 32 bits
          clock: 33MHz
        *-generic UNCLAIMED
             description: IOMMU
             product: Family 17h (Models 00h-0fh) I/O Memory Management Unit
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 0.2
             bus info: pci@0000:00:00.2
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: msi ht bus_master cap_list
             configuration: latency=0
        *-pci:0
             description: PCI bridge
             product: Family 17h (Models 00h-0fh) PCIe GPP Bridge
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 1.1
             bus info: pci@0000:00:01.1
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:26 memory:fcf00000-fcffffff
           *-storage
                description: Non-Volatile memory controller
                product: NVMe SSD Controller SM981/PM981
                vendor: Samsung Electronics Co Ltd
                physical id: 0
                bus info: pci@0000:01:00.0
                version: 00
                width: 64 bits
                clock: 33MHz
                capabilities: storage pm msi pciexpress msix nvm_express bus_master cap_list
                configuration: driver=nvme latency=0
                resources: irq:42 memory:fcf00000-fcf03fff
              *-nvme0
                   description: NVMe device
                   product: Samsung SSD 970 EVO 500GB
                   physical id: 0
                   logical name: /dev/nvme0
                   version: 2B2QEXE7
                   serial: S466NX0K823913M
                   configuration: nqn=nqn.2014.08.org.nvmexpress:144d144dS466NX0K823913M     Samsung SSD 970 EVO 500GB state=live
                 *-namespace
                      description: NVMe namespace
                      physical id: 1
                      logical name: /dev/nvme0n1
                      size: 465GiB (500GB)
                      capabilities: partitioned partitioned:dos
                      configuration: logicalsectorsize=512 sectorsize=512 signature=d905caf8
                    *-volume
                         description: EXT4 volume
                         vendor: Linux
                         physical id: 1
                         logical name: /dev/nvme0n1p1
                         version: 1.0
                         serial: 356d848e-94b5-4ac3-8465-acf8e656819b
                         size: 465GiB
                         capacity: 465GiB
                         capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink 64bit extents ext4 ext2 initialized
                         configuration: created=2020-02-18 22:01:02 filesystem=ext4 lastmountpoint=/ modified=2021-06-10 22:54:01 mounted=2021-06-10 21:00:49 state=clean
        *-pci:1
             description: PCI bridge
             product: Family 17h (Models 00h-0fh) PCIe GPP Bridge
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 1.3
             bus info: pci@0000:00:01.3
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:27 ioport:f000(size=4096) memory:fcb00000-fccfffff ioport:f0300000(size=1048576)
           *-usb
                description: USB controller
                product: 300 Series Chipset USB 3.1 xHCI Controller
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0
                bus info: pci@0000:02:00.0
                version: 02
                width: 64 bits
                clock: 33MHz
                capabilities: msi pm pciexpress xhci bus_master cap_list
                configuration: driver=xhci_hcd latency=0
                resources: irq:38 memory:fcca0000-fcca7fff
              *-usbhost:0
                   product: xHCI Host Controller
                   vendor: Linux 5.4.0-73-generic xhci-hcd
                   physical id: 0
                   bus info: usb@1
                   logical name: usb1
                   version: 5.04
                   capabilities: usb-2.00
                   configuration: driver=hub slots=10 speed=480Mbit/s
                 *-usb
                      description: Mass storage device
                      product: USB Storage
                      vendor: Genesys Logic, Inc.
                      physical id: a
                      bus info: usb@1:a
                      version: 9.03
                      serial: 000000000903
                      capabilities: usb-2.00 scsi
                      configuration: driver=usb-storage maxpower=500mA speed=480Mbit/s
              *-usbhost:1
                   product: xHCI Host Controller
                   vendor: Linux 5.4.0-73-generic xhci-hcd
                   physical id: 1
                   bus info: usb@2
                   logical name: usb2
                   version: 5.04
                   capabilities: usb-3.10
                   configuration: driver=hub slots=4 speed=10000Mbit/s
           *-storage
                description: SATA controller
                product: 300 Series Chipset SATA Controller
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0.1
                bus info: pci@0000:02:00.1
                version: 02
                width: 32 bits
                clock: 33MHz
                capabilities: storage msi pm pciexpress ahci_1.0 bus_master cap_list rom
                configuration: driver=ahci latency=0
                resources: irq:41 memory:fcc80000-fcc9ffff memory:fcc00000-fcc7ffff
           *-pci
                description: PCI bridge
                product: Advanced Micro Devices, Inc. [AMD]
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0.2
                bus info: pci@0000:02:00.2
                version: 02
                width: 32 bits
                clock: 33MHz
                capabilities: pci msi pm pciexpress normal_decode bus_master cap_list
                configuration: driver=pcieport
                resources: irq:33 ioport:f000(size=4096) memory:fcb00000-fcbfffff ioport:f0300000(size=1048576)
              *-pci:0
                   description: PCI bridge
                   product: 300 Series Chipset PCIe Port
                   vendor: Advanced Micro Devices, Inc. [AMD]
                   physical id: 0
                   bus info: pci@0000:03:00.0
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: pci msi pm pciexpress normal_decode bus_master cap_list
                   configuration: driver=pcieport
                   resources: irq:34 ioport:f000(size=4096) memory:fcb00000-fcbfffff ioport:f0300000(size=1048576)
                 *-network
                      description: Ethernet interface
                      product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
                      vendor: Realtek Semiconductor Co., Ltd.
                      physical id: 0
                      bus info: pci@0000:04:00.0
                      logical name: eno1
                      version: 0c
                      serial: 1c:1b:0d:9f:77:00
                      size: 100Mbit/s
                      capacity: 1Gbit/s
                      width: 64 bits
                      clock: 33MHz
                      capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
                      configuration: autonegotiation=on broadcast=yes driver=r8169 duplex=full firmware=rtl8168g-2_0.0.1 02/06/13 ip=192.168.0.29 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
                      resources: irq:30 ioport:f000(size=256) memory:fcb00000-fcb00fff memory:f0300000-f0303fff
              *-pci:1
                   description: PCI bridge
                   product: 300 Series Chipset PCIe Port
                   vendor: Advanced Micro Devices, Inc. [AMD]
                   physical id: 1
                   bus info: pci@0000:03:01.0
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: pci msi pm pciexpress normal_decode bus_master cap_list
                   configuration: driver=pcieport
                   resources: irq:36
              *-pci:2
                   description: PCI bridge
                   product: 300 Series Chipset PCIe Port
                   vendor: Advanced Micro Devices, Inc. [AMD]
                   physical id: 4
                   bus info: pci@0000:03:04.0
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: pci msi pm pciexpress normal_decode bus_master cap_list
                   configuration: driver=pcieport
                   resources: irq:37
        *-pci:2
             description: PCI bridge
             product: Family 17h (Models 00h-0fh) PCIe GPP Bridge
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 3.1
             bus info: pci@0000:00:03.1
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:28 ioport:e000(size=4096) memory:fce00000-fcefffff ioport:e0000000(size=270532608)
           *-display
                description: VGA compatible controller
                product: Ellesmere [Radeon RX 470/480/570/570X/580/580X]
                vendor: Advanced Micro Devices, Inc. [AMD/ATI]
                physical id: 0
                bus info: pci@0000:07:00.0
                version: e7
                width: 64 bits
                clock: 33MHz
                capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
                configuration: driver=amdgpu latency=0
                resources: irq:48 memory:e0000000-efffffff memory:f0000000-f01fffff ioport:e000(size=256) memory:fce00000-fce3ffff memory:c0000-dffff
           *-multimedia
                description: Audio device
                product: Ellesmere [Radeon RX 580]
                vendor: Advanced Micro Devices, Inc. [AMD/ATI]
                physical id: 0.1
                bus info: pci@0000:07:00.1
                version: 00
                width: 64 bits
                clock: 33MHz
                capabilities: pm pciexpress msi bus_master cap_list
                configuration: driver=snd_hda_intel latency=0
                resources: irq:85 memory:fce60000-fce63fff
        *-pci:3
             description: PCI bridge
             product: Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 7.1
             bus info: pci@0000:00:07.1
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:29 memory:fc800000-fcafffff
           *-generic:0 UNCLAIMED
                description: Non-Essential Instrumentation
                product: Advanced Micro Devices, Inc. [AMD]
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0
                bus info: pci@0000:08:00.0
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm pciexpress bus_master cap_list
                configuration: latency=0
           *-generic:1
                description: Encryption controller
                product: Family 17h (Models 00h-0fh) Platform Security Processor
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0.2
                bus info: pci@0000:08:00.2
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm pciexpress msi msix bus_master cap_list
                configuration: driver=ccp latency=0
                resources: irq:81 memory:fc900000-fc9fffff memory:fca00000-fca01fff
           *-usb
                description: USB controller
                product: Family 17h (Models 00h-0fh) USB 3.0 Host Controller
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0.3
                bus info: pci@0000:08:00.3
                version: 00
                width: 64 bits
                clock: 33MHz
                capabilities: pm pciexpress msi xhci bus_master cap_list
                configuration: driver=xhci_hcd latency=0
                resources: irq:40 memory:fc800000-fc8fffff
              *-usbhost:0
                   product: xHCI Host Controller
                   vendor: Linux 5.4.0-73-generic xhci-hcd
                   physical id: 0
                   bus info: usb@3
                   logical name: usb3
                   version: 5.04
                   capabilities: usb-2.00
                   configuration: driver=hub slots=4 speed=480Mbit/s
                 *-usb:0
                      description: Mouse
                      product: USB OPTICAL MOUSE
                      vendor: PIXART
                      physical id: 3
                      bus info: usb@3:3
                      version: 1.00
                      capabilities: usb-1.10
                      configuration: driver=usbhid maxpower=100mA speed=2Mbit/s
                 *-usb:1
                      description: Keyboard
                      product: USB Keyboard
                      vendor: SEM
                      physical id: 4
                      bus info: usb@3:4
                      version: 1.10
                      capabilities: usb-1.10
                      configuration: driver=usbhid maxpower=98mA speed=2Mbit/s
              *-usbhost:1
                   product: xHCI Host Controller
                   vendor: Linux 5.4.0-73-generic xhci-hcd
                   physical id: 1
                   bus info: usb@4
                   logical name: usb4
                   version: 5.04
                   capabilities: usb-3.00
                   configuration: driver=hub slots=4 speed=5000Mbit/s
        *-pci:4
             description: PCI bridge
             product: Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 8.1
             bus info: pci@0000:00:08.1
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:31 memory:fcd00000-fcdfffff
           *-generic UNCLAIMED
                description: Non-Essential Instrumentation
                product: Advanced Micro Devices, Inc. [AMD]
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0
                bus info: pci@0000:09:00.0
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm pciexpress bus_master cap_list
                configuration: latency=0
           *-storage
                description: SATA controller
                product: FCH SATA Controller [AHCI mode]
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0.2
                bus info: pci@0000:09:00.2
                version: 51
                width: 32 bits
                clock: 33MHz
                capabilities: storage pm pciexpress msi ahci_1.0 bus_master cap_list
                configuration: driver=ahci latency=0
                resources: irq:46 memory:fcd08000-fcd08fff
           *-multimedia
                description: Audio device
                product: Family 17h (Models 00h-0fh) HD Audio Controller
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0.3
                bus info: pci@0000:09:00.3
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm pciexpress msi bus_master cap_list
                configuration: driver=snd_hda_intel latency=0
                resources: irq:87 memory:fcd00000-fcd07fff
        *-serial UNCLAIMED
             description: SMBus
             product: FCH SMBus Controller
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 59
             width: 32 bits
             clock: 66MHz
             configuration: latency=0
        *-isa
             description: ISA bridge
             product: FCH LPC Bridge
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 14.3
             bus info: pci@0000:00:14.3
             version: 51
             width: 32 bits
             clock: 66MHz
             capabilities: isa bus_master
             configuration: latency=0
     *-pci:1
          description: Host bridge
          product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 101
          bus info: pci@0000:00:01.0
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:2
          description: Host bridge
          product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 102
          bus info: pci@0000:00:02.0
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:3
          description: Host bridge
          product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 103
          bus info: pci@0000:00:03.0
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:4
          description: Host bridge
          product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 104
          bus info: pci@0000:00:04.0
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:5
          description: Host bridge
          product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 105
          bus info: pci@0000:00:07.0
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:6
          description: Host bridge
          product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 106
          bus info: pci@0000:00:08.0
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:7
          description: Host bridge
          product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 0
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 107
          bus info: pci@0000:00:18.0
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:8
          description: Host bridge
          product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 1
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 108
          bus info: pci@0000:00:18.1
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:9
          description: Host bridge
          product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 2
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 109
          bus info: pci@0000:00:18.2
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:10
          description: Host bridge
          product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 3
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 10a
          bus info: pci@0000:00:18.3
          version: 00
          width: 32 bits
          clock: 33MHz
          configuration: driver=k10temp
          resources: irq:0
     *-pci:11
          description: Host bridge
          product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 4
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 10b
          bus info: pci@0000:00:18.4
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:12
          description: Host bridge
          product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 5
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 10c
          bus info: pci@0000:00:18.5
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:13
          description: Host bridge
          product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 6
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 10d
          bus info: pci@0000:00:18.6
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:14
          description: Host bridge
          product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 7
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 10e
          bus info: pci@0000:00:18.7
          version: 00
          width: 32 bits
          clock: 33MHz
     *-scsi:0
          physical id: 1
          logical name: scsi4
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: TOSHIBA HDWD130
             vendor: Western Digital
             physical id: 0.0.0
             bus info: scsi@4:0.0.0
             logical name: /dev/sda
             version: ACF0
             serial: 27S3RDZAS
             size: 2794GiB (3TB)
             capabilities: gpt-1.00 partitioned partitioned:gpt
             configuration: ansiversion=5 guid=c82c4335-3672-4d85-b2dc-04b6c518e2ae logicalsectorsize=512 sectorsize=4096
           *-volume:0
                description: Windows NTFS volume
                vendor: Windows
                physical id: 1
                bus info: scsi@4:0.0.0,1
                logical name: /dev/sda1
                version: 3.1
                serial: 6a36-adb3
                size: 527MiB
                capacity: 528MiB
                capabilities: boot precious readonly hidden nomount ntfs initialized
                configuration: clustersize=4096 created=2020-02-05 03:34:46 filesystem=ntfs label=Recovery modified_by_chkdsk=true mounted_on_nt4=true name=Basic data partition resize_log_file=true state=dirty upgrade_on_mount=true
           *-volume:1
                description: Windows FAT volume
                vendor: MSDOS5.0
                physical id: 2
                bus info: scsi@4:0.0.0,2
                logical name: /dev/sda2
                version: FAT32
                serial: 3039-d0b1
                size: 78MiB
                capacity: 99MiB
                capabilities: boot precious readonly hidden nomount fat initialized
                configuration: FATs=2 filesystem=fat name=EFI system partition
           *-volume:2
                description: reserved partition
                vendor: Windows
                physical id: 3
                bus info: scsi@4:0.0.0,3
                logical name: /dev/sda3
                serial: 4dda7967-d45f-490a-ade9-b323c0b5689e
                capacity: 15MiB
                capabilities: nofs precious readonly hidden nomount
                configuration: name=Microsoft reserved partition
           *-volume:3
                description: Windows NTFS volume
                vendor: Windows
                physical id: 4
                bus info: scsi@4:0.0.0,4
                logical name: /dev/sda4
                version: 3.1
                serial: baf6c38f-97ad-9443-b8f3-eb830abadcc2
                size: 745GiB
                capacity: 2793GiB
                capabilities: ntfs initialized
                configuration: clustersize=4096 created=2020-02-05 03:34:58 filesystem=ntfs name=Basic data partition state=clean
     *-scsi:1
          physical id: 2
          bus info: usb@1:10
          logical name: scsi9
          capabilities: emulated scsi-host
          configuration: driver=usb-storage
        *-disk
             description: SCSI Disk
             product: STORAGE DEVICE
             vendor: Generic
             physical id: 0.0.0
             bus info: scsi@9:0.0.0
             logical name: /dev/sdb
             version: 0903
             serial: 000000000503
             capabilities: removable
             configuration: ansiversion=6 logicalsectorsize=512 sectorsize=512
           *-medium
                physical id: 0
                logical name: /dev/sdb

[ricardogroetaers]

My DVD/CD drive does NOT show at all!?

I didn't find your optical drive in the quoted command output.
Trying again (briefly and objectively):
sudo lshw -short -c disk
inxi -Dd

Your optical drive is either internal (usually sata or ide) or external (usually usb).

[all41]

My DVD/CD drive does NOT show at all!?

Hello all, many thanks for your valuable feed back in advance. Help PLEASE.

My DVD drive opens/closes ok, tries to read the CD/DVD, but nothing ever comes up anywhere?! I want to burn some CDs & etc, but cant get it to show up at all?!

I read some other posts and you advanced guys asked for the following info, so I am placing them below here to help.
Look forward to your help.

Kind Regards
Mo

When you post such lengthy results click the </> icon (above this reply window)
then paste the results between the prompts it offers--you will see how
That makes the info scrollable and shortens the topic window.
like this:

Code: Select all

System:
Kernel: 5.4.0-73-generic x86_64 bits: 64
Desktop: Cinnamon 4.4.8 Distro: Linux Mint 19.3 Tricia

sudo lshw

description: Desktop Computer
product: AB350M-Gaming 3 (Default string)
vendor: Gigabyte Technology Co., Ltd.
version: Default string
serial: Default string
width: 64 bits
capabilities: smbios-3.2 dmi-3.2 smp vsyscall32
configuration: boot=normal chassis=desktop family=Default string sku=Default string uuid=1C021B03-0D04-9F05-7706-000700080009
*-core
description: Motherboard
product: AB350M-Gaming 3-CF
vendor: Gigabyte Technology Co., Ltd.
physical id: 0
version: Default string
serial: Default string
slot: Default string
*-firmware
description: BIOS
vendor: American Megatrends Inc.
physical id: 0
version: F40
date: 06/14/2019
size: 64KiB
capacity: 15MiB
capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int14serial int17printer acpi usb biosbootspecification uefi
*-memory
description: System Memory
physical id: 9
slot: System board or motherboard
size: 16GiB
*-bank:0
description: Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-02-05 00:26+0000Last-Translator: Andi Chandler <Unknown>Language-Team: English (United Kingdom) <en_GB@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2018-07-12 13:19+0000X-Generator: Launchpad (build 18719)Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-02-05 00:26+0000Last-Translator: Andi Chandler <Unknown>Language-Team: English (United Kingdom) <en_GB@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2018-07-12 13:19+0000X-Generator: Launchpad (build 18719) [empty]
product: Unknown
vendor: Unknown
physical id: 0
serial: Unknown
slot: DIMM 0
*-bank:1
description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 2133 MHz (0.5 ns)
product: CMK16GX4M2A2133C13
vendor: Unknown
physical id: 1
serial: 00000000
slot: DIMM 1
size: 8GiB
width: 64 bits
clock: 2133MHz (0.5ns)
*-bank:2
description: Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-02-05 00:26+0000Last-Translator: Andi Chandler <Unknown>Language-Team: English (United Kingdom) <en_GB@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2018-07-12 13:19+0000X-Generator: Launchpad (build 18719)Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-02-05 00:26+0000Last-Translator: Andi Chandler <Unknown>Language-Team: English (United Kingdom) <en_GB@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2018-07-12 13:19+0000X-Generator: Launchpad (build 18719) [empty]
product: Unknown
vendor: Unknown
physical id: 2
serial: Unknown
slot: DIMM 0
*-bank:3
description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 2133 MHz (0.5 ns)
product: CMK16GX4M2A2133C13
vendor: Unknown
physical id: 3
serial: 00000000
slot: DIMM 1
size: 8GiB
width: 64 bits
clock: 2133MHz (0.5ns)
*-cache:0
description: L1 cache
physical id: b
slot: L1 - Cache
size: 768KiB
capacity: 768KiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=1
*-cache:1
description: L2 cache
physical id: c
slot: L2 - Cache
size: 4MiB
capacity: 4MiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=2
*-cache:2
description: L3 cache
physical id: d
slot: L3 - Cache
size: 16MiB
capacity: 16MiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=3
*-cpu
description: CPU
product: AMD Ryzen 7 1700 Eight-Core Processor
vendor: Advanced Micro Devices [AMD]
physical id: e
bus info: cpu@0
version: AMD Ryzen 7 1700 Eight-Core Processor
serial: Unknown
slot: AM4
size: 1347MHz
capacity: 3750MHz
width: 64 bits
clock: 100MHz
capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb hw_pstate sme ssbd sev ibpb vmmcall fsgsbase bmi1 avx2 smep bmi2 rdseed adx smap clflushopt sha_ni xsaveopt xsavec xgetbv1 xsaves clzero irperf xsaveerptr arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif overflow_recov succor smca cpufreq
configuration: cores=8 enabledcores=8 threads=16
*-pci:0
description: Host bridge
product: Family 17h (Models 00h-0fh) Root Complex
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 100
bus info: pci@0000:00:00.0
version: 00
width: 32 bits
clock: 33MHz
*-generic UNCLAIMED
description: IOMMU
product: Family 17h (Models 00h-0fh) I/O Memory Management Unit
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.2
bus info: pci@0000:00:00.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: msi ht bus_master cap_list
configuration: latency=0
*-pci:0
description: PCI bridge
product: Family 17h (Models 00h-0fh) PCIe GPP Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 1.1
bus info: pci@0000:00:01.1
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:26 memory:fcf00000-fcffffff
*-storage
description: Non-Volatile memory controller
product: NVMe SSD Controller SM981/PM981
vendor: Samsung Electronics Co Ltd
physical id: 0
bus info: pci@0000:01:00.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: storage pm msi pciexpress msix nvm_express bus_master cap_list
configuration: driver=nvme latency=0
resources: irq:42 memory:fcf00000-fcf03fff
*-nvme0
description: NVMe device
product: Samsung SSD 970 EVO 500GB
physical id: 0
logical name: /dev/nvme0
version: 2B2QEXE7
serial: S466NX0K823913M
configuration: nqn=nqn.2014.08.org.nvmexpress:144d144dS466NX0K823913M Samsung SSD 970 EVO 500GB state=live
*-namespace
description: NVMe namespace
physical id: 1
logical name: /dev/nvme0n1
size: 465GiB (500GB)
capabilities: partitioned partitioned:dos
configuration: logicalsectorsize=512 sectorsize=512 signature=d905caf8
*-volume
description: EXT4 volume
vendor: Linux
physical id: 1
logical name: /dev/nvme0n1p1
version: 1.0
serial: 356d848e-94b5-4ac3-8465-acf8e656819b
size: 465GiB
capacity: 465GiB
capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink 64bit extents ext4 ext2 initialized
configuration: created=2020-02-18 22:01:02 filesystem=ext4 lastmountpoint=/ modified=2021-06-10 22:54:01 mounted=2021-06-10 21:00:49 state=clean
*-pci:1
description: PCI bridge
product: Family 17h (Models 00h-0fh) PCIe GPP Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 1.3
bus info: pci@0000:00:01.3
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:27 ioport:f000(size=4096) memory:fcb00000-fccfffff ioport:f0300000(size=1048576)
*-usb
description: USB controller
product: 300 Series Chipset USB 3.1 xHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0
bus info: pci@0000:02:00.0
version: 02
width: 64 bits
clock: 33MHz
capabilities: msi pm pciexpress xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:38 memory:fcca0000-fcca7fff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 5.4.0-73-generic xhci-hcd
physical id: 0
bus info: usb@1
logical name: usb1
version: 5.04
capabilities: usb-2.00
configuration: driver=hub slots=10 speed=480Mbit/s
*-usb
description: Mass storage device
product: USB Storage
vendor: Genesys Logic, Inc.
physical id: a
bus info: usb@1:a
version: 9.03
serial: 000000000903
capabilities: usb-2.00 scsi
configuration: driver=usb-storage maxpower=500mA speed=480Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 5.4.0-73-generic xhci-hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 5.04
capabilities: usb-3.10
configuration: driver=hub slots=4 speed=10000Mbit/s
*-storage
description: SATA controller
product: 300 Series Chipset SATA Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.1
bus info: pci@0000:02:00.1
version: 02
width: 32 bits
clock: 33MHz
capabilities: storage msi pm pciexpress ahci_1.0 bus_master cap_list rom
configuration: driver=ahci latency=0
resources: irq:41 memory:fcc80000-fcc9ffff memory:fcc00000-fcc7ffff
*-pci
description: PCI bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.2
bus info: pci@0000:02:00.2
version: 02
width: 32 bits
clock: 33MHz
capabilities: pci msi pm pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:33 ioport:f000(size=4096) memory:fcb00000-fcbfffff ioport:f0300000(size=1048576)
*-pci:0
description: PCI bridge
product: 300 Series Chipset PCIe Port
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0
bus info: pci@0000:03:00.0
version: 02
width: 32 bits
clock: 33MHz
capabilities: pci msi pm pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:34 ioport:f000(size=4096) memory:fcb00000-fcbfffff ioport:f0300000(size=1048576)
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
logical name: eno1
version: 0c
serial: 1c:1b:0d:9f:77:00
size: 100Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 duplex=full firmware=rtl8168g-2_0.0.1 02/06/13 ip=192.168.0.29 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
resources: irq:30 ioport:f000(size=256) memory:fcb00000-fcb00fff memory:f0300000-f0303fff
*-pci:1
description: PCI bridge
product: 300 Series Chipset PCIe Port
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 1
bus info: pci@0000:03:01.0
version: 02
width: 32 bits
clock: 33MHz
capabilities: pci msi pm pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:36
*-pci:2
description: PCI bridge
product: 300 Series Chipset PCIe Port
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 4
bus info: pci@0000:03:04.0
version: 02
width: 32 bits
clock: 33MHz
capabilities: pci msi pm pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:37
*-pci:2
description: PCI bridge
product: Family 17h (Models 00h-0fh) PCIe GPP Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 3.1
bus info: pci@0000:00:03.1
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:28 ioport:e000(size=4096) memory:fce00000-fcefffff ioport:e0000000(size=270532608)
*-display
description: VGA compatible controller
product: Ellesmere [Radeon RX 470/480/570/570X/580/580X]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:07:00.0
version: e7
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
configuration: driver=amdgpu latency=0
resources: irq:48 memory:e0000000-efffffff memory:f0000000-f01fffff ioport:e000(size=256) memory:fce00000-fce3ffff memory:c0000-dffff
*-multimedia
description: Audio device
product: Ellesmere [Radeon RX 580]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0.1
bus info: pci@0000:07:00.1
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:85 memory:fce60000-fce63fff
*-pci:3
description: PCI bridge
product: Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 7.1
bus info: pci@0000:00:07.1
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:29 memory:fc800000-fcafffff
*-generic:0 UNCLAIMED
description: Non-Essential Instrumentation
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0
bus info: pci@0000:08:00.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress bus_master cap_list
configuration: latency=0
*-generic:1
description: Encryption controller
product: Family 17h (Models 00h-0fh) Platform Security Processor
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.2
bus info: pci@0000:08:00.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress msi msix bus_master cap_list
configuration: driver=ccp latency=0
resources: irq:81 memory:fc900000-fc9fffff memory:fca00000-fca01fff
*-usb
description: USB controller
product: Family 17h (Models 00h-0fh) USB 3.0 Host Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.3
bus info: pci@0000:08:00.3
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:40 memory:fc800000-fc8fffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 5.4.0-73-generic xhci-hcd
physical id: 0
bus info: usb@3
logical name: usb3
version: 5.04
capabilities: usb-2.00
configuration: driver=hub slots=4 speed=480Mbit/s
*-usb:0
description: Mouse
product: USB OPTICAL MOUSE
vendor: PIXART
physical id: 3
bus info: usb@3:3
version: 1.00
capabilities: usb-1.10
configuration: driver=usbhid maxpower=100mA speed=2Mbit/s
*-usb:1
description: Keyboard
product: USB Keyboard
vendor: SEM
physical id: 4
bus info: usb@3:4
version: 1.10
capabilities: usb-1.10
configuration: driver=usbhid maxpower=98mA speed=2Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 5.4.0-73-generic xhci-hcd
physical id: 1
bus info: usb@4
logical name: usb4
version: 5.04
capabilities: usb-3.00
configuration: driver=hub slots=4 speed=5000Mbit/s
*-pci:4
description: PCI bridge
product: Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 8.1
bus info: pci@0000:00:08.1
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:31 memory:fcd00000-fcdfffff
*-generic UNCLAIMED
description: Non-Essential Instrumentation
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0
bus info: pci@0000:09:00.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress bus_master cap_list
configuration: latency=0
*-storage
description: SATA controller
product: FCH SATA Controller [AHCI mode]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.2
bus info: pci@0000:09:00.2
version: 51
width: 32 bits
clock: 33MHz
capabilities: storage pm pciexpress msi ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:46 memory:fcd08000-fcd08fff
*-multimedia
description: Audio device
product: Family 17h (Models 00h-0fh) HD Audio Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.3
bus info: pci@0000:09:00.3
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:87 memory:fcd00000-fcd07fff
*-serial UNCLAIMED
description: SMBus
product: FCH SMBus Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14
bus info: pci@0000:00:14.0
version: 59
width: 32 bits
clock: 66MHz
configuration: latency=0
*-isa
description: ISA bridge
product: FCH LPC Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14.3
bus info: pci@0000:00:14.3
version: 51
width: 32 bits
clock: 66MHz
capabilities: isa bus_master
configuration: latency=0
*-pci:1
description: Host bridge
product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 101
bus info: pci@0000:00:01.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:2
description: Host bridge
product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 102
bus info: pci@0000:00:02.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:3
description: Host bridge
product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 103
bus info: pci@0000:00:03.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:4
description: Host bridge
product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 104
bus info: pci@0000:00:04.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:5
description: Host bridge
product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 105
bus info: pci@0000:00:07.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:6
description: Host bridge
product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 106
bus info: pci@0000:00:08.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:7
description: Host bridge
product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 0
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 107
bus info: pci@0000:00:18.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:8
description: Host bridge
product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 1
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 108
bus info: pci@0000:00:18.1
version: 00
width: 32 bits
clock: 33MHz
*-pci:9
description: Host bridge
product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 2
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 109
bus info: pci@0000:00:18.2
version: 00
width: 32 bits
clock: 33MHz
*-pci:10
description: Host bridge
product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 3
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 10a
bus info: pci@0000:00:18.3
version: 00
width: 32 bits
clock: 33MHz
configuration: driver=k10temp
resources: irq:0
*-pci:11
description: Host bridge
product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 4
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 10b
bus info: pci@0000:00:18.4
version: 00
width: 32 bits
clock: 33MHz
*-pci:12
description: Host bridge
product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 5
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 10c
bus info: pci@0000:00:18.5
version: 00
width: 32 bits
clock: 33MHz
*-pci:13
description: Host bridge
product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 6
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 10d
bus info: pci@0000:00:18.6
version: 00
width: 32 bits
clock: 33MHz
*-pci:14
description: Host bridge
product: Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 7
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 10e
bus info: pci@0000:00:18.7
version: 00
width: 32 bits
clock: 33MHz
*-scsi:0
physical id: 1
logical name: scsi4
capabilities: emulated
*-disk
description: ATA Disk
product: TOSHIBA HDWD130
vendor: Western Digital
physical id: 0.0.0
bus info: scsi@4:0.0.0
logical name: /dev/sda
version: ACF0
serial: 27S3RDZAS
size: 2794GiB (3TB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: ansiversion=5 guid=c82c4335-3672-4d85-b2dc-04b6c518e2ae logicalsectorsize=512 sectorsize=4096
*-volume:0
description: Windows NTFS volume
vendor: Windows
physical id: 1
bus info: scsi@4:0.0.0,1
logical name: /dev/sda1
version: 3.1
serial: 6a36-adb3
size: 527MiB
capacity: 528MiB
capabilities: boot precious readonly hidden nomount ntfs initialized
configuration: clustersize=4096 created=2020-02-05 03:34:46 filesystem=ntfs label=Recovery modified_by_chkdsk=true mounted_on_nt4=true name=Basic data partition resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:1
description: Windows FAT volume
vendor: MSDOS5.0
physical id: 2
bus info: scsi@4:0.0.0,2
logical name: /dev/sda2
version: FAT32
serial: 3039-d0b1
size: 78MiB
capacity: 99MiB
capabilities: boot precious readonly hidden nomount fat initialized
configuration: FATs=2 filesystem=fat name=EFI system partition
*-volume:2
description: reserved partition
vendor: Windows
physical id: 3
bus info: scsi@4:0.0.0,3
logical name: /dev/sda3
serial: 4dda7967-d45f-490a-ade9-b323c0b5689e
capacity: 15MiB
capabilities: nofs precious readonly hidden nomount
configuration: name=Microsoft reserved partition
*-volume:3
description: Windows NTFS volume
vendor: Windows
physical id: 4
bus info: scsi@4:0.0.0,4
logical name: /dev/sda4
version: 3.1
serial: baf6c38f-97ad-9443-b8f3-eb830abadcc2
size: 745GiB
capacity: 2793GiB
capabilities: ntfs initialized
configuration: clustersize=4096 created=2020-02-05 03:34:58 filesystem=ntfs name=Basic data partition state=clean
*-scsi:1
physical id: 2
bus info: usb@1:10
logical name: scsi9
capabilities: emulated scsi-host
configuration: driver=usb-storage
*-disk
description: SCSI Disk
product: STORAGE DEVICE
vendor: Generic
physical id: 0.0.0
bus info: scsi@9:0.0.0
logical name: /dev/sdb
version: 0903
serial: 000000000503
capabilities: removable
configuration: ansiversion=6 logicalsectorsize=512 sectorsize=512
*-medium
physical id: 0
logical name: /dev/sdb

I do not see a dvd drive listed--check the cables to the drive--reseat them
Your drive may be getting the power cable connection but not the sata
Mostly I would expect optical drives to be on sr0

[ThaCrip]

I have two SATA DVD burners (Sony 7240S/Liteon iHAS324B) and they work well enough on my Mint v20.x PC with Xfburn (sudo apt install xfburn) which is a simple/easy to use burning app. although I do notice with Xfburn that you have to manually click the 'refresh' icon so it acknowledges a disc in the drive etc before you can write data to it as without doing that it seems to not work outright. but that's only a small inconvenience as it seems to work normal otherwise.

but if I recall correctly on Mint v19.x, which the OP is using, I never had to click the 'refresh' icon to get it working as it just worked straight up (I was using v4.15 kernel which is the default kernel someone will have IF they cleaned installed to Mint v19.0-19.2. if they clean install Mint v19.3 it will probably end up at 5.4 kernel after updates. I don't know if this will have a effect on that 'refresh' bug stuff or not though). but this is something to keep in mind if things don't work as expected.

mine show up on '/dev/sr0' and '/dev/sr1' like 'ricardogroetaers' command of "inxi -Dd" showed. so I would assume if the OP's does not show the DVD burner after running that command, I would probably check the hardware connections (i.e. power and data connections to the DVD burner) first.

so to keep it simple for the OP, run the following command...

Code: Select all

inxi -Dd

if your DVD burner does not show up there, I would check your hardware connections.

[MoMan]

My DVD/CD drive does NOT show at all!?

I didn't find your optical drive in the quoted command output.
Trying again (briefly and objectively):
sudo lshw -short -c disk
inxi -Dd

Your optical drive is either internal (usually sata or ide) or external (usually usb).

Hello guys, you were all correct, only power was connected, I connected the "other" smaller cable, but still nothing?! When I place a DVD inside, it still does NOT show or do anything?!

-version print program version (B.02.18)

format can be
-html output hardware tree as HTML
-xml output hardware tree as XML
-json output hardware tree as a JSON object
-short output hardware paths
-businfo output bus information

options can be
-class CLASS only show a certain class of hardware
-C CLASS same as '-class CLASS'
-c CLASS same as '-class CLASS'
-disable TEST disable a test (like pci, isapnp, cpuid, etc. )
-enable TEST enable a test (like pci, isapnp, cpuid, etc. )
-quiet do not display status
-sanitize sanitise output (remove sensitive information like serial numbers, etc.)
-numeric output numeric IDs (for PCI, USB, etc.)
-notime exclude volatile attributes (timestamps) from output

What is sr0 , how many sr are there?! Maybe because I have not connected it to sr0 ?!

[ThaCrip]

Hello guys, you were all correct, only power was connected, I connected the "other" smaller cable, but still nothing?! When I place a DVD inside, it still does NOT show or do anything?!

What is sr0 , how many sr are there?! Maybe because I have not connected it to sr0 ?!

What does the following command list on your system?...

Code: Select all

inxi -Dd

if your DVD drive is recognized, which it should be assuming you connected both the POWER and SATA cables to your DVD burner, it should show up with that command. but to state the obvious... connect the SATA data (which should be the 'other smaller cable' you mentioned) and power cables with the computers power OFF and then boot the system.

as for your sr0 question... it's basically the location of your DVD drives. like how hard drives are /dev/sda to /dev/sdb etc, sr0 to sr1 etc tend to be how Linux lists DVD drives (basically like how Windows lists hard drives/DVD drives as 'C' 'D' 'E' 'F' and so on). that 'inxi' command posted above will show whether Mint see's the DVD burner connected or not. if it see's it, burning programs like 'Xfburn' (i.e. sudo apt install xfburn ) should work.

for example, here is what that "inxi -Dd" command shows for my DVD drives on my system (which as you can see shows "/dev/sr0" etc)...

Code: Select all

Drives:
  Optical-1: /dev/sr0 vendor: Optiarc model: DVD RW AD-7240S 
  dev-links: cdrom,dvd,dvdrw 
  Features: speed: 48 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram 
  Optical-2: /dev/sr1 vendor: ATAPI model: iHAS324 B dev-links: cdrw 
  Features: speed: 48 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram

[ricardogroetaers]

Hello guys, ...........

?????????
It was just to observe and post the outputs of the suggested commands to see if they show your optical unit, nothing else.

[all41]

data (which should be the 'other smaller cable' you mentioned) and power cables with the computers power OFF and then boot the system

This will allow hardware detection at power-on.
Once detected at the bios level Linux will see it during boot and will assign as sr0.

[MoMan]

Thank you for all your help guys, the DVD/CD drive now recognised & working.

Main issue was no SATA cable connected (I bought this PC 2nd hand) only power cable for the drive.
After connecting SATA cable still didn't really work, but I changed the SATA cable slot & it works, I could watch a DVD to test. Yet to burn a CD, it keeps opening & causing some issues?! But that's a different topic.

Biggest problem now is:

Linux does NOT start normally & has become a bit unstable?!

Gonna start another forum post, but what should I type in command window & post to see why the unstability?! Only starts after running repairs upon start.

Many thanks for getting my optical drive to work, enjoying these self studies of Linux, many thanks once again.

Hello guys, you were all correct, only power was connected, I connected the "other" smaller cable, but still nothing?! When I place a DVD inside, it still does NOT show or do anything?!

What is sr0 , how many sr are there?! Maybe because I have not connected it to sr0 ?!

What does the following command list on your system?...

Code: Select all

inxi -Dd

if your DVD drive is recognized, which it should be assuming you connected both the POWER and SATA cables to your DVD burner, it should show up with that command. but to state the obvious... connect the SATA data (which should be the 'other smaller cable' you mentioned) and power cables with the computers power OFF and then boot the system.

as for your sr0 question... it's basically the location of your DVD drives. like how hard drives are /dev/sda to /dev/sdb etc, sr0 to sr1 etc tend to be how Linux lists DVD drives (basically like how Windows lists hard drives/DVD drives as 'C' 'D' 'E' 'F' and so on). that 'inxi' command posted above will show whether Mint see's the DVD burner connected or not. if it see's it, burning programs like 'Xfburn' (i.e. sudo apt install xfburn ) should work.

for example, here is what that "inxi -Dd" command shows for my DVD drives on my system (which as you can see shows "/dev/sr0" etc)...

Code: Select all

Drives:
  Optical-1: /dev/sr0 vendor: Optiarc model: DVD RW AD-7240S 
  dev-links: cdrom,dvd,dvdrw 
  Features: speed: 48 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram 
  Optical-2: /dev/sr1 vendor: ATAPI model: iHAS324 B dev-links: cdrw 
  Features: speed: 48 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram

[ThaCrip]

Biggest problem now is:

Linux does NOT start normally & has become a bit unstable?!

First thing I would probably try is a memory test which you can press I think it's either ESC or SHIFT just before Mint loads to bring up a menu and select that 'Memtest' option and see if that shows any errors. I would let it run at least one full cycle, which off the top of my head, might take roughly a hour or so.

p.s. it might not hurt to reset the BIOS to default settings (either through BIOS options or maybe a jumper on motherboard). on a side note... it might be worth looking to see if their is any BIOS updates for that computer. but upgrading BIOS has risks as if it fails it could potentially brick (brick as in permanently kill) your computer!

Thank you for all your help guys, the DVD/CD drive now recognised & working.

Main issue was no SATA cable connected (I bought this PC 2nd hand) only power cable for the drive.
After connecting SATA cable still didn't really work, but I changed the SATA cable slot & it works, I could watch a DVD to test.

When connecting the SATA cable, and then after booting up Mint, did that "inxi -Dd" show the drive or not? ; because if the drive does not appear, and then you use that same SATA cable connected to a different SATA port and then the drive appears. it makes me wonder if one SATA port is dead on your board. also, it might not hurt to try a different SATA cable on that port to just to see if that fairs any better. because if you try a couple different SATA cables on that SATA port that seems to act up, and it still acts up, chances are the SATA port is shot is my best guess.

p.s. but it might not hurt to reset BIOS to defaults, or clear the BIOS with the jumper on motherboard if that's a option. to see if anything changes.

Yet to burn a CD, it keeps opening & causing some issues?!

Are you using Xfburn? ; if so, what kind of errors?

basically we need more details.

[all41]

Hi @MoMan
Good to see the hw issue report--kudos.
Yes start new topics for your other problems but post those links to this thread.
Your drive is now detected so this topic is basically completed.
Cheers