Steam won't run - see last msg [SOLVED]

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cecilieaux
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Steam won't run - see last msg [SOLVED]

Post by cecilieaux »

I am running Linux Mint 20.2 Cinnamon on a fairly new Dell laptop. I tried to install, uninstall, and reinstall Steam, both from Steam and from Software Manager.

The first error I get is

Code: Select all

Steam needs to install these additional packages:
    libgl1-mesa-dri:i386, libgl1:i386, libc6:i386
So I enter my password, dits start to appear but the following appears:

Code: Select all

Reading package lists... Done
Building dependency tree       
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 dictionaries-common : Depends: debconf (>= 1.5.5) but it is not going to be installed or
                                debconf-2.0
                       Depends: libtext-iconv-perl but it is not going to be installed
E: Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.
Press return to continue:
So I press enter and a Message Box pops up:

Code: Select all

You are missing the following 32-bit libraries, and Steam may not run:
libc.so.6
I'm at a loss how to repair my Linux Mint so Steam will run. It used to run in my old laptop.

Ideas, anybody?
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 4 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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AZgl1800
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Re: Steam won't run

Post by AZgl1800 »

just for grins,

download CrossOver from www.codeweavers.com

they have a 15 day trial run with it, it will run all Microsoft apps in their native move.

see my menu.

CrossOver menu.png
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ajgringo619

Re: Steam won't run

Post by ajgringo619 »

If the suggestion by @AZgl1500 doesn't work, try this:

Code: Select all

apt purge steam
sudo dpkg --add-architecture i386
apt install steam
I had to do this on my 20.1 system.
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Re: Steam won't run

Post by AZgl1800 »

ajgringo619 wrote: Mon Jul 19, 2021 9:37 pm If the suggestion by @AZgl1500 doesn't work, try this:

Code: Select all

apt purge steam
sudo dpkg --add-architecture i386
apt install steam
I had to do this on my 20.1 system.
another tool added to my Toolbox. Tnx for this suggestion.
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cecilieaux
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Re: Steam won't run

Post by cecilieaux »

ajgringo619 wrote: Mon Jul 19, 2021 9:37 pm If the suggestion by @AZgl1500 doesn't work, try this:

Code: Select all

apt purge steam
sudo dpkg --add-architecture i386
apt install steam
I had to do this on my 20.1 system.
Didn't work.
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ajgringo619

Re: Steam won't run

Post by ajgringo619 »

Other than trying the Flatpak version, I don't know what else to suggest.

Maybe you also need to run apt update && apt upgrade before (re)installing Steam; just kinda grasping at straws now.
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Re: Steam won't run

Post by cecilieaux »

AZgl1500 wrote: Mon Jul 19, 2021 9:31 pm just for grins,

download CrossOver from www.codeweavers.com

they have a 15 day trial run with it, it will run all Microsoft apps in their native move.

see my menu.


CrossOver menu.png
I get

Code: Select all

Error: cannot Install lib32z1 
Cecilieaux
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cecilieaux
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Re: Steam won't run

Post by cecilieaux »

ajgringo619 wrote: Tue Jul 20, 2021 5:21 pm Other than trying the Flatpak version, I don't know what else to suggest.

Maybe you also need to run apt update && apt upgrade before (re)installing Steam; just kinda grasping at straws now.
No dice, either.
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ajgringo619

Re: Steam won't run

Post by ajgringo619 »

Are you still getting the same error(s) as before (regarding the dictionaries-common package)?
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AZgl1800
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Re: Steam won't run

Post by AZgl1800 »

cecilieaux wrote: Tue Jul 20, 2021 5:21 pm
AZgl1500 wrote: Mon Jul 19, 2021 9:31 pm just for grins,

download CrossOver from www.codeweavers.com

they have a 15 day trial run with it, it will run all Microsoft apps in their native move.

see my menu.


CrossOver menu.png
I get

Code: Select all

Error: cannot Install lib32z1 
You must have a Hardware problem of some kind.

I booted up VBox LM20.2 and downloaded the *.deb file and it installed perfectly, no hiccups at all,
see pix.


Image
Last edited by AZgl1800 on Tue Jul 20, 2021 7:44 pm, edited 1 time in total.
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ajgringo619

Re: Steam won't run

Post by ajgringo619 »

Try installing lib32z1 before installing Crossover. Please post the full results.
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Re: Steam won't run

Post by motoryzen »

Why is crossover being recommended here when Steam and Crossover are two different programs?
You are missing the following 32-bit libraries, and Steam may not run:
libc.so.6
So why not just open Synaptic Package Manager, search for "libc.so.6" without quotes. Now truth be told on my machine. It found nothing ( LM 20.1 Cinnamon), but my steam works correctly.

But..I did find a good bit of libc6 packages. Worst case is that I'm wrong in my theory and you're still in the exact same spot you've been. I don't see why it's not worth a try *shrugs* :D
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Re: Steam won't run

Post by AZgl1800 »

motoryzen wrote: Tue Jul 20, 2021 7:49 pm Why is crossover being recommended here when Steam and Crossover are two different programs?
For One Reason:

you want to run Microsoft Windows applications,

and CrossOver will do that without a Hiccup.


Image
Last edited by AZgl1800 on Tue Jul 20, 2021 8:37 pm, edited 1 time in total.
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motoryzen
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Re: Steam won't run

Post by motoryzen »

AZgl1500 wrote: Tue Jul 20, 2021 7:55 pm
motoryzen wrote: Tue Jul 20, 2021 7:49 pm Why is crossover being recommended here when Steam and Crossover are two different programs?
For One Reason:

you want to run Microsoft Windows applications,

and CrossOver will that without a Hiccup.


Image
I already knew what Crossover was and still is for. But, Crossover isn't required to run Steam unless the OP is trying to run the Windows version of Steam ( which basically at the core involves using Wine to do anyways....which Crossover uses tweaked version(s) of).

My point is the OP has yet to say if trying to install native Steam version or the Windows Version. *shrugs* Doesn't matter to me as long as the OP can get the problem resolved one way or another. I just couldn't help but get slightly confused at the Crossover recommendation part instead of troubleshooting the problem directly via the " error this package isn't installed" kind of error - route that most take first.

Personally anything Windows related that I need to run that isn't a game I run straight via Wine. For the games that won't work just that exact method, Lutris handles the rest for me for whatever games that aren't on my Windows native titles' purchased Library. *shrugs* :D
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Re: Steam won't run

Post by AZgl1800 »

Well,

probably because I was not aware that the games he wants to use, require "Steam" to run.

I thought they were Native Windows Apps.
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Re: Steam won't run

Post by cecilieaux »

ajgringo619 wrote: Tue Jul 20, 2021 5:33 pm Are you still getting the same error(s) as before (regarding the dictionaries-common package)?
Yes
Cecilieaux
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cecilieaux
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Re: Steam won't run

Post by cecilieaux »

motoryzen wrote: Tue Jul 20, 2021 7:49 pm So why not just open Synaptic Package Manager, search for "libc.so.6" without quotes. Now truth be told on my machine. It found nothing ( LM 20.1 Cinnamon), but my steam works correctly.

But..I did find a good bit of libc6 packages. Worst case is that I'm wrong in my theory and you're still in the exact same spot you've been. I don't see why it's not worth a try *shrugs* :D
Tried Synaptic. It says all the "missing" packages are there.

I may end up doing a clean install of Linux Mint 20.2. But I'm way too lazy to do it right away. I have a way to run some similar games under a virtual machine.
Cecilieaux
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Every time I think I'm past newbiedom something like this happens.
Running Linux Mint 21 Vera with Cinnamon.
ajgringo619

Re: Steam won't run

Post by ajgringo619 »

cecilieaux wrote: Sat Jul 24, 2021 12:54 pm
ajgringo619 wrote: Tue Jul 20, 2021 5:33 pm Are you still getting the same error(s) as before (regarding the dictionaries-common package)?
Yes
Until you get that fixed, you're probably stuck.
cecilieaux
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Re: Steam won't run

Post by cecilieaux »

ajgringo619 wrote: Sat Jul 24, 2021 1:32 pm
cecilieaux wrote: Sat Jul 24, 2021 12:54 pm
ajgringo619 wrote: Tue Jul 20, 2021 5:33 pm Are you still getting the same error(s) as before (regarding the dictionaries-common package)?
Yes
Until you get that fixed, you're probably stuck.
Synaptic says they're there.
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Re: Steam won't run

Post by Reddog1 »

In desperation, try:

$sudo apt install libc.so.6:i386

I suspect that Steam is looking for that file somewhere other than where Ubuntu puts it. Unfortunately, I have no idea where Steam expects it to be, but try the above to be certain that it was actually installed. I've seen this behavior with other x386 files. Ubuntu is doing some things that are different to, for example, Debian, and I expect that it may have something to do with Ubuntu dropping support for 32-bit, and it is carrying over to amd64-bit.
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